Spunky's Glass Pipes

No problem, we apologize for the extended delay. We have cancelled your order and credited your card. Please allow a few days for the credit to show on your card
We will do our best to catch the order before it goes out today, since it has already been processed
Your Return for -$usd has been inserted into the batch database
The order ID is: ***
Credit Card # is: ***

We do still have your order. We are just waiting for our shipment to come in, so we can get your order out to you. Its due to arrive in about a week!:) We will email a tracking number as soon as it goes out, we apologize for the delay and appreciate your patienceWe spoke
with Chameleon Glass, and we have a shipment of Cheshire Cat - Glow's that will be arriving next week If you do not want to wait we are happy to cancel your order and refund your money Just let us know how you would like us to proceed If we do not hear from you, your order will ship when it arrives

We apologize for the extended delay We have been having technical difficulties with our phones
The order has been shipped and delivered
Here is the USPS tracking number
***
Current USPS Tracking&#e-mail information provided by the U.SPostal
Service.Tracking Number: ***Updated Delivery Date: February 6, 2016Service Type: USPS Tracking?
Shipment Activity
Location
Date & Time
Delivered, Front Desk/Reception
EAST LANSING, MI
February 6, 5:pm
Out for Delivery
EAST LANSING, MI
February 6, 9:am
Sorting Complete
EAST LANSING, MI
February 6, 9:am
Arrived at Post Office
EAST LANSING, MI
February 6, 5:am
Arrived at USPS Destination Facility
ALLEN PARK, MI
February 5, 11:pm
Arrived at USPS Origin Facility
KENT, WA
February 4, 8:pm
Accepted at USPS Origin Sort Facility
EDMONDS, WA
February 4, 6:pm
Shipment Picked Up
LYNNWOOD, WA
February 4, 3:pm
Pre-Shipment Info Sent to USPS
February 3,

No problem, we apologize for the extended delay. We have cancelled your order and credited your card. Please allow a few days for the credit to show on your card
Your Return for -$usd has been inserted into the batch database
The order ID is:
***
Credit Card # is: ***

Complaint: ***I am rejecting this response because: I ALREADY SAID I WANT MY MONEY BACK...JUST REFUND MY MONEY...THATS ALL I WANTSincerely,*** *

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

No problem, we apologize for the extended delay. We have cancelled your order and credited your card. Please allow a few days for the credit to show on your card
Your Return for -$usd has been inserted into the batch database
The order ID is:
***
Credit Card # is: ***

Complaint: ***I am rejecting this response because: although I re I ever the replacement glass piece, it was I dentical to the one originally sent It was not fumed, so I returned it to the company It wasn't what I agreed to purchase
Sincerely,*** ***

I would like to respond to case ID #***We have had our glass blower make a new piece for Jean Scott to look as close to the picture as possible.WE have shipped it to them.Here is the most current USPS tracking number***We would still like to resolve this problem with this customer and not have the complaint closed without given a chance to fix it.We were only notified by Revdex.com that there were not happy with the replacement piece we sent, otherwise we would have resolved it earlier with them.Sincerely, Spunky's

Complaint: ***I am rejecting this response because: I don't trust this company...when I made my purchase the item was marked as in stock so what's there to wait for?...I want my money refunded asap its that simple...I don't want to hear any excuses just give me my money backSincerely,*** *

We apologize for the extended delay in getting your order to you We had our Cheshire Cat-Glow pieces on back order We have now received them and are in process of getting all our back orders filled for the Cheshire Cat-Glow pieces As of now the order will be shipped by the end
of the week and we will email your tracking number If you have decided you no longer want the piece and would still like a refund we can do that no problem Let us know and we will take care of it right away Either way is fine for us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

No problem, we apologize for the extended delay. We have cancelled your order and credited your card. Please allow a few days for the credit to show on your card
Your Return for -$usd has been inserted into the batch database
The order ID is*
*** *** *** * *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

We apologize for the delay in getting your Frit Dichro Superman piece to you We do still have your order We were sent Frit Dichro Dark Knight in error and the Frit Dichro Superman was put on back order
As you have requested we have cancelled your order and processed a refund to
your card Please allow a few days for it to process and show on your card
Your Return for -$usd has been inserted into the batch database
The order ID is: ***
Credit Card # is: ***

We apologize for the extended delay in getting your order to you Please note as posted on our website, most items ship within hours, since they are handblown please allow up to weeks for delivery
No worries, if you no longer wish to wait as you have requested We have
cancelled your order and credited your card Please allow about business days for the credit to process thru the banks and show on your card
Transaction Administration Area
Your Return for -$usd has been inserted into the batch database
The order ID is: ***
Credit Card # is: ***

We did receive an email on 6/27/17We were not aware that a refund or cancellation was requested Not a problem, we have cancelled the order and issued a refund for the order Please allow a few days for the refund to process and show on your card Your Return for -$usd
has been inserted into the batch database.The order ID is: ***Credit Card # is: *** ***Jun 27 tomeHello, I placed an order last month (#***) and was just wondering when it might be ready.Best,***

No problem, we apologize for the extended delay. We have cancelled your order and credited your card. Please allow a few days for the credit to show on your card
Transaction Administration Area- Spoony L**
Your Return for -$usd has been inserted into the
batch database
The order ID is: ***
Credit Card # is: ***

His Order has shipped
Here is his USPS tracking number ***
We do have posted on front page and again at check out 'Most orders will ship within hours, but since our glass pieces are handblown please allow up to weeks for delivery!'

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me WITH THE FOLLOWING MODIFICATIONS: if and when I receive the item, I will remand payment as the business is untrustworthy My credit card has already returned payment for the item to me, and I am unwilling to pay for services/goods rendered from a vendor that has the track record as poor as this business does Once the item has arrived and is in good condition, I will remand payment by US Post with a tracing number via Western Union Money order for the approximately dollars If they cannot accept these terms, the transaction is null, and they should contact the post office to retrieve their product I am not going to retract my Revdex.com complaint or my Yelp experience.Sincerely, *** ***