Sac City Motors

Very professional dealerI bought two cars from Sac City Motors and I'm going to buy my third soonThe people that work there make you feel welcomed and Emad the owner really helped me out with my monthly payments and gave me a good deal on both my cars

Horrible ! They LIED and said they would fix all problems the car had the day I bought it as soon as the bank paid them they said they will no longer fix my car not to mention they have crack head looking mechanics! I will definitely be back WITH MY LAWYER!

they wont give me my tags or he won't fix the problem with the car is over heating and the check engine light is onhe keep telling me I have to give him dollars for my tags which I see in the contract that I paid for my licensing, registeration he told the bank that he fixed all the problems with the car so they can pay him I found out the next day car wasn't fixed

Car was purchase from Sacramento city motorsI put down 650$ for a car as agreed I was to return with the remaining of the funds this weekendWhen I arrived at the car lot the owner told me that he needed my bank statements he blocked my car in and told me I couldn't leave I called the police and they came and made him return all of my money before I left the owner wrote me a check and I left to the bank to cash the checkI got to the bank and the banker told me the check was placed on a stop paymentI contacted the sac city auto sales business to speak with the manager about my money and he said he was not giving me my money back at all

I came to car lot with 2,000$.wanted a vehicle for me and my family.we decided on a *** *valanche.we put 2,000$ down.so we drive car home it starts running like its about to die.everytime we came to stop sign or stop light car would die.I had a mechanic look at it and the engine was bad.well the day I had a mechanic look at it the bank that I was financing truck through called and wanted more information to finalize deal.I told bank to cancel deal becuse car lot tried to sell me car with bad engine.they canceled deal.I called car lot and told them what was going on and that deal was canceled and im bringing car back to him.they accepted car back and I have written proof of them accepting car back and now owner of car lot does not want to give me my down payment back

first of all this customer should go to court of law of provding to the dealership fake [redacted] letter and I have a proof that her [redacted] income is fake and comity a fraudulant of ttying to cheat the dealer of buying car2nf she cashed the check and I have proof from [redacted] the check is cleard.she...

should not get her full refund because she drove the car five days there is a cancellation fee but the police make me gave her full refund snd the police was rude and I am filing a complaint aganist the police in the didtrict attorney office . there should be a law to stop these people going around cheat dealer with fake stipulation. I tried to ask her for bank statement she never provided to me. plus her boy friend was very aggressive toward my son and my son was a minor.he pushed my son and I have on the camera. please take an action aganist these customer by stopping them going around with a fake paper ny trying to buy a car and driving for fee weeks and get their down payment back. I bid u she wrnt to anthoer dealership and does the same thing I am trying to persue this matter by taking her [redacted] letter to the county and make c  omplaint finally she got her $650 and I have copy of the check is cleared.ask the customet if she cash the or not . I am taking her to court of lying and damaging my car plus I repo the car from her. by law she has to provide all necessary paper work thak u

I am rejecting this response because:when I bought the car, I knew the registration as up in may. I asked him, when the tags expire this year, 2017, if he is going to pay for the registration for 2018, he said yes. My mother went in 3 times last month asking him to pay & he said he was going to, each time he said for me to go in & he'll give me the money for the tags. He gave me $100, they are now at $308. My mother told him that they were going to charge the extra fees if he was late but each time he said for me to go in. When I purchased the car, the deal was that he was going to pay for the registration on the car.

TO WHOM IT MAY CONCERNMR [redacted] CAME ON 2/24 /2018 AND WANT TO BUY MY TRUCK. HE TOOK THE TRUCK ON TEST DRIVE BY HIMSELF CAME BACK. HE SAID I LIKE THE TRUCK I WANT TO BOUGHT AND THAT IS THE TRUCK I AM LOOKING FOR IT. I PRINT ALL THE PAPER WORK AND HE GAVE ME ALL THE STIPS THAT I NEED...

FOR THE BANK PLUS SIGNED (AS IS FORM) AND BUYER GUIDE NO WARRENTY ON THE TRUCK  IT SOLD AS IS. ANY WAY THE DEAL WAS ALMOST TO FUND FROM [redacted]. THE FINAL STIP THEY NEEDED FROM HIM W2. THEY CALLED HIM AND ASK HIM TO PROVIDE HIS W2. HE SAID I DO NOT WANT THE TRUCK ANY MORE.I WANT TO CACELL THE LOAN. I CALLED HIM WHY YOU DO NOT THE TRUCK. HE TOLD ME EXACTLY BRO THIS TRUCK IS NOT FOR ME AND MY FAMILY. OK FINE WHAT YOU TO DO. HE SAID I AM BRINGING THE TRUCK BACK. HE BROUGHT THE TRUCK BACK. HE CALLED ME HE WANTS HIS DOWN PAYMENT BACK. I TOLD HIM. YOU CAN NOT GET YOUR FULL DOWN PAYMENT IN FULL.YOU DROVE THE TRUCK, THERE IS A CANCELLATION FEE AND RESTOCKING FEE PLUS THE MILEAGE YOU PUT ON THE TRUCK.PLUS I HAVE ESTIMATE FROM THE BODY SHOP ON THE RIGHT SIDE OF THE TRUCK DAMAGE OF $1400. PLUS NEEDS FULL DETAIL. WHEN HE WAS HERE. ALSO WHEN HE DID THREATEN MY SON AND HIS IS MINOR. HE DID NOT LEAVE THAT DAY AND HE WAS CALLING MY SON BAD NAMES AND THREATENING HIM. AND I HAVE CAMERA AT THE LOT RECORDING ALL HIS ACTIONS. HE CALLED THE POLICE DEPARTMENT. THE POLICE CAME AND ASK MY SON TO WRITE ON A PIECE OF PAPER HE HAS POSSION OF THE TRUCK AND TOLD JOSHUE TO LEAVE NOT TO THREATEN A MINOR AGAIN  AND IF HE WAS WRIGHT THE POLICE WOULD NOT TELL HIM TO LEAVE. SO YOU THINK IT WOULD FAIR IF GO TO ANY LOT BUY A CAR AND DRIVE IT FOR 10 DAYS AND BRING IT BACK AND TELL THE SELLER HERE IS YOUR CAR BACK GIVE ME MY FULL MONEY. PLUS HE NEVER CALL ME AND SAID THE CAR IS BAD. ALL WHAT HE SAID BRO I AM LOOKING FOR DIFFERENT CAR. HE ACUSED ME OF DOING ILLEGAL SMOG AND I GAVE HIM A COPY OF THE SMOG CERTIFICATE AND THE SOMG SHOP INFORMATION.I ASK HIM STOP THREANTING MY SON, WE CAN TO COURT AND SOLVE THE ISSUES AT THE COURT WHAT THE JUDGE SAY I OBAY IT. NO BODY ABOVE THE LAW EVERY UNDER THE LAW. I AM THINKING TO PURSUE A LEGAL ACTION OF ALL THE DAMAGE HE DID TO THE TRUCK AND MAKING A THREAT. I AM PURSING A LEGAL ACTION IN FUTURE AGAINST HIM FOR THREANTENING MY SON AND DAMAGING MY TRUCK

on the contract was charged $150 for registration and $15 transfer fee. and went to DMV and transferred the car into her name and I had pay I believe $167 which expire in MAY 2017 which no problem. She came to my office and asked for registration and explain to her it expire...

on MAY. go HEAD PAY ON TIME to avoid penalties and I told her the car now is under your name I cannot go back to DMV and renew the registration because they are not can give me any information on the car it is under your name. when you go pay the registration and see how much the fee and I refund you the money back whatever was charged on the contract and try to calculate the pro rated fee on April and and MAY and transfer fee which Is $25. I will give the money back. I never refused to pay back, Plus she came and took the money. what she wants from me to pay the penalties on registration, because she was late on the registration, and I tolad her when she came back in MAY, 2017 pay it before DMV charge penalties and bring the registration and i refund your money because even if I go to DMV to renew the registration they have ask for my id and they never can give me any info because the car under your name. she was ok. I never intent or refuse to refund the money or any extra fee which [redacted] came and took the money and told her whatever any difference in money I am willing to pay it and no problem in refunding the moneyon the contract was charged $150 for DMV and she came pick up the difference after transfer fee and pro rated fee. some times you never know how much DMV charge on the registration.she took the money and she was ok. plus what ever fair I willing to do it.thank you[redacted]

the customer lie because the truck is running good and nothing wrong with it. Except he did some damages to the right side. Before he returned the truck he never call me and saying the is running bad. all he said. he does not want the truck said exactly is not for me and my family. iIf this the case I should close my shop and go to the dealers shop for a car and buy cars and give them down payment and drive the car for one week after that return the car and demanding my money back and so on. So I drive cars all the time for free rides.iCome on at least fix the damages on the truck and there is a cancellation fee and pay for the mileage you put on the car and restocking fee. you think if I go to enterprise to rent a car they rented it to me  for free.Form 381 says California law does not provide for a "cooling-off" or other cancellation period for lease or purchase contracts. you can not later cancel such a contract simply because you change your mind, decide the vehicle costs too much, or you had acquired a different vehicle

to whom it may concernfirst : he is laying he did not put down $2000 he only put $700SECOND: HE SHOULD STOP MAKING FAKE PAY STUB AND STOP TRYING TO CHEAT THE DEALERSHIP  AND FINANCE COMPANY AND I HAVE HIS FAKE PAYSTUB ON FILE THAT HE BROUGHT IT TO THE DEALESHIP SO IN THE FUTURE I AM...

GOING TO SEND IT TO THE DISTRICT ATTORNEY AND TO THE FRANCHISE TAX BOARD TO MAKE SURE IF HE PAYING TAX ON HIS WAGES OR ON THESE PAYSTUB . IT IS ILLEGAL AND AGINST THE LAW TO BRING A FAKE PAYSTUB TO THE PURPOSE OF BUYING ANY THING IN CALIFORNIA STATE. HE DID MAKE A BAD REPUTATION TO MY BUSINESS FROM THE FINANCE COMPANY BECAUSE I DID PROVIDE THE FINANCE WITH PAYSTUB HE BROUGHT THEM TO METHIRD: HE BOUGHT THE CAR AS IS, NO WARRANTY. AND THE CAR RUNS GOOD AND HIS MOM BROUGHT THE CAR TO ME AND DROVE IT TOGATHER AND DRIVES FINE HE IS COMPLANING THAT THE TRANSMISSION DOES NOT SHIFT FINE ASK HIS MOM ABOUT THE TRANSMISSION. IT WAS GREAT AND HIS MOM TOLD ME EXACTLY HE WANTS TO RETURN THE CAR BECAUSE HE WANTS A FANCY  CAR AND TRY TO GET OUT OF THIS VEHICLE. HE COULD NOT GET APPROVED OVER $4000. I MEAN HIS MOM SHE IS MY CUSTOMER AND SHE BOUGHT FROM ME A 2012 TOYOTA CAMRY AND SHE WAS HAPPY AND SHE BROUGHT HIM TO THE DEALARSHIP TO BUY A CAR BECAUSE I TREAT HER GOOD AND WAS HONEST TO HER. I MEAN IF SHE KNOWS MY DEALERSHIP IS BAD SHE WOULD NOT BRING HER SON TO BUY A CAR.HE ALWAYS COME TO THE LOT WANTS TO FIGHT. HIM AND HIS UNCLE CAME THE OTHER DAY AND THREATEND ME AND CUSING AND YELLING. I ALMOST CALLED THE POLICE ON HIM. HE REQUESTED AFFORDABLE CAR BECAUSE I GAVE HIM A GOOD DEAL ON THIS CAR BECAUSE HIS MOM BROUGHT HIM, ALL HE WANTS TO RETURN THIS VEHICLE. WHAT IS FUNNY HE WANTS TO RETURN THIS VEHICLE AND HE  WANTS HISMONEY BACK AFTER HE DROVE IT SO MANY DAYS. CALIFORNIA LAW DOES NOT PROVIDE FOR A" COOLING-OFF" OR OTHER CACELLATION PERIOD FOR A VEHICLE, YOU CANNOT CANCEL SUCH A CONTRACT FOR SIMPLY BECAUSE YOU CHANGE YOUR MIND,DECIDE THE VEHICLE COSTS TOO MUCH OR WISH YOU HAD ACCQUIRED A DIFFERENT VEHICLEHE DID SIGN ALL THE PAPER WORK AS IS AND DUE BILL  SAYING NO FREE WORK HAS BEEN PROMISED TO CUSTOMERI AM PREPARING ALL THE PAPERWORK TO TAKE HIM TO SMALL CLAIM COURT FOR THE BALANCE OF THE DOWN PAYMENT. PLUS HE IS LATE ON HIS FIRST PAYMENT ALMOST 8 DAYSFINALLY I NEED FROM HIM MY BALANCE AND TRY TO FIX MY DEALERSHIP NAME REPUTATION WITH THE FINANCE COMPANY BECAUSE OF HIS FAKE PAYSTUB HE PROVIDED TO THE DEALER     [redacted]SOLD AS IS NO WARRANTY AND HE TEST DROVE THE CAR AND DECIDED TO BUY IT WITHOUT WARRANTY AND NOTHING WRONG WITH THE CAR BECAUSE HE DROVE THE CAR TO MY LOT THE OTHER DAY AND HE NEVER HAVE ANY ESTIMATE FROM THE MECHANIC SAYING FUEL PUMP IS BAD.THANK YOULOOKING FORWARD TO HEAR FROM YOUSAC CITY MOTORS

this customer came on may 2,2015 and she did buy the car, It took the dealership almost two weeks to get funded on this car. some times it takes time to complete the loan stipulation to be able to get the money from the finance company. any way we got funded for this car and I went to DMV and...

transferred this car into customer name and send it to her by mail. I do not know why she complaining because I usually transfer my cars on time because otherwise I have to pay penalty after 30 days because I try to avoid to pay penalty. Plus I waited for the customer to provide all the paperwork like proof of resident so I can finish the loan. and there is a temporary registration on the front windshield was given by the dealer  and was issued to the dealer  it allows the customer to drive on it for ninety days. It was issued  by the state of California to the dealer. Finally I sent the registration and sticker by mail to the address[redacted]
[redacted]I transferred this vehicle to her name on 5/21/2015 and have a copy as a proof. She called on Saturday  june 13,2015 and I told I did send it by mail. she was unpolite and said try to sue me for what California state  u cannot even try to breath because first thing anybody say I want to sue.I did not do any thing wrong to violate the law. we have to go by the law, everything was done on time and was fast.

I am rejecting this response because: I have been trying to return this vehicle since on or about the 5th day after the purchase. My mother and it went to the dealership to try and resolve this matter on multiple occasions. We left multiple messages with his reception and his wife who assured my mother and I this problem would be rectified without a problem.the owner and his staff were aware that I get paid cash for employment. Per the dealership they "just needed something in writing to verify my employment". This information was disclosed and requested prior to the finance company submission. My mother took me to the dealership because the owner owed her 600 dollars for gap insurance the owner never purchased. That money in addition to my cash makes up the down payment. All to which the owner agreed. I have been disrespected and assaulted by the owner and his staff on more than one occasion. The only reason I am returning the car is because it's a lemon and has caused issue after issue. There is no one particular thing wrong with the car but multiple things. I did not purchase a warranty but the owner agreed to fix all problems associated with the car. I did not ruin this dealerships reputation with the finance company as I did not submit false documents he and his staff did as well as paying to have the car pass smog and submitting false numbers on the contract. Non of these action were made by me. This vehicle has well over 100k miles at the time of purchase and what I put down on the car and what he submitted to the finance company does not match either. I am 19 years old I just want a fair chance at establishing my credit. If the owner would have kept his word and made the repairs I wouldn't feel as cheated. Not until he began to go back on his word did I began to realize this entire situation is fraudulent. My request is to return the vehicle and refund my money please. If we have to go to court so be it.the owner verbally assaulted mehis employee pulled a knife on methe miles on the car do not match the contractthe car fraudulently passed smogthe down payment on the contract is not what I paidwe had a verbal agreement that the owner would fix all repairs and he did not fulfill that obligationthank you for your help. Please let me know my next action.

Sac city motors.. what can I say. Well I bought a ford expedition . For some reason when I got home I looked back to see the seat for the very back and they were gone!! I calld the dealer. [redacted] to ask him wat happend to my seats and he said he took them out?!?! Without even mentioning to him and he does not want to give them back. And the very first day driving the truck I knew something was wrong I took it back and it was the catalystics since it wasnt even a week that I told the dealer he had his mechanic fix it.but when his mechanic tried to fix it and he forgot to screw the catalystics back on !!and gave us the truck sayin/ it was good my husband took it back so he could fix it and the truck was still having the same issues I told emad the dealer about it but he denies to fix it I have had this truck for less than a month and its just parked their because it does not work and in order for it to get fixed will cost me $2,000 . Yea so I do not recommended any kind of business here .

Consumer states that he has contacted the business directly and was able to reach a mutual agreement. Consumer will agree to a $400 settlement and will consider the matter resolved.

Company states: We financed through a [redacted]. He claimed the check engine light came on. The gas cap was not tight. He wanted to return the car because the payment too high. So he filed a complaint with the DMV. I told the DMV investigator what happened and said the case is closed. In the mean time...

he did not make payment to the car. We had repossessed the car. We sold the car.

Horrible. Don't buy a car from there without having it checked by a different mechanic. I was sold a car that per 3 mechanics was an unsafe car. Had been in an accident and "totaled" was not told about this from the dealership. When I informed them and asked for my money and trade in back I was cursed out by the sales person and the owner. After an hour of arguing they finally gave be back some of my money and my trade in. I will be seeing them in court to get the rest of my money back. After all that I informed and showed them pics of how unsafe the car was they reposted it the next day and raised tge price by $1000 dollars.

Review: Sac city motors sold me a car in bad condition first of all I don't speak English and I told the sales agent if I could bring a friend that would translate for me but they said it was not necessary that they would help me witch they didn't I remember signing the car fax but they did not explain me anything they just told me to sign papers without explaining anything. The car broke down the first day I had it I went back to the dealer but they wouldn't fix it they send me to the [redacted] dealership and there's where they realize that the engine of my car and transmission were from different type of car and the engine and transmission didn't work the car did not had guarantee from the [redacted] dealership neither. Sac citymotors took my car away a month laterDesired Settlement: I gave sac city motors a down payment for the car of $3700 I also had to pay a fee of $150.00 to [redacted] dealership to have my car check I want these money back from sac city motors.

Business

Response:

Company states: We financed through a [redacted]. He claimed the check engine light came on. The gas cap was not tight. He wanted to return the car because the payment too high. So he filed a complaint with the DMV. I told the DMV investigator what happened and said the case is closed. In the mean time he did not make payment to the car. We had repossessed the car. We sold the car.

Review: On May 2nd,2015 I had purchased a 2011 Toyota Yaris From Sac City Motors. I was told that I would receive the License Plates and Registration to my car when they had received the Check from the loan Company. It has been over a month, I have already made mt first payment to the loan company and about to make my second payment, which means they have already received the check. Today June 13th,2015 we had called Sac City Motors spoke to the owner he had told us he sent to license and registration TWO WEEKS ago and I have yet to receive it! If they had sent the License plates and Registration out two weeks ago, Why have I not received them yet! They are playing games! Do they even have the license plates or registration? Why were the plates taken off of the Vehicle to begin with? Do they plan to pay the ticket I could get for not having these? I don't think they do!Desired Settlement: I want my license plates and registration delivered to me ASAP!

Business

Response:

this customer came on may 2,2015 and she did buy the car, It took the dealership almost two weeks to get funded on this car. some times it takes time to complete the loan stipulation to be able to get the money from the finance company. any way we got funded for this car and I went to DMV and transferred this car into customer name and send it to her by mail. I do not know why she complaining because I usually transfer my cars on time because otherwise I have to pay penalty after 30 days because I try to avoid to pay penalty. Plus I waited for the customer to provide all the paperwork like proof of resident so I can finish the loan. and there is a temporary registration on the front windshield was given by the dealer and was issued to the dealer it allows the customer to drive on it for ninety days. It was issued by the state of California to the dealer. Finally I sent the registration and sticker by mail to the address[redacted]

[redacted]I transferred this vehicle to her name on 5/21/2015 and have a copy as a proof. She called on Saturday june 13,2015 and I told I did send it by mail. she was unpolite and said try to sue me for what California state u cannot even try to breath because first thing anybody say I want to sue.I did not do any thing wrong to violate the law. we have to go by the law, everything was done on time and was fast.

Review: since I bought my car it has had problems which the dealer said they would take care of but never fixe.

I bought a Cadillac cts 2007 in September 4th 2012 and since I bought it had a check engine light which they said they would fix it had suspension problems needed new brakes and the tires were worn out and transmission problems I took it to fix in [redacted] and they told me it had a motor censor problem many of the parts we've found on the car seem to be from the junk yard. When the fincial company called they told me to tell them that there was no problem with the car, and they told me they would take care of it but I kept going back and all I got was "we have wait for our boss to come back from Lebanon" and that took time and even when he came back I kept taking it for repair and he just told me another day and another day. when they finally decided to fix my car I think they just turned off the check engine light because the problem still sounded and felt the same then after a few days the light came back on, I gave $4750 in the down payment and gave them 300 to hold the car so no one else would buy it. I pay 450.00 a month for my car and im still doing so even though I havnt drove in about two months since it doesn't work. Also a few weeks when I bought the car the front left tire popped when I was driving on the freeway. What I really want I just want my car to be fixed or if I can trade my car for another. Desired Settlement: I want to be able to trade my car for another in good conditions because im paying high insurance don't care if its the same car model same year or same milage I just want a car in a good condition. thank you , [redacted].

Business

Response:

Business' Initial Response

September 4th,2012, she bought this car with good condition. she was happy to get the loan and the car. that was the only car she wanted on this lot because she test drove it and decided to buy it. she made the down payment and she said do not till my dad. what happen later after two or three months she brought the car back for a noise it was the driver rear hub and I changed for her for free even she bought the car as is no warrenty. she always take this car to [redacted] to check it. what happen is [redacted] rated this car as a new car because they are franchise dealer. and every time her dad comes to the lot try to fight for no reason and say u have to fix and he wants to buy from me the audi. I mean the car drives fine. what happen is, she crashed this car from the right front passenger side which is not suppose to drive this car on the road and not save to be on the road. she came to get help how she can collect money from her insurance to get a check because of the accident. I said sorry I do not know how. she wants me to write an estimate for the body damage on her car so she can collect money. she mad because I do not help her how to get money from the insurance I think the impact make her car missed up. she always complain about her insurance rate because is too high. she always come to the lot make excuse to say the car is not working right because she wants to switch this car and she drove this car a lot and put a lot of mileage and still driving this which is has no problem. I feel she is not saying the truth and car was fine no check engine light even it has a for new oxygen sensor

Consumer's Final Response

(The consumer indicated he/she DID NOT accept the response from the business.)

Yes , my car was hit while I was parked but the only damage there was was that the cover of the light was broken , I bought the car as was but you people did tell you would fix that check engine light and no I have not drove that car in a few months and you can even ask my boyfriend or even where I work how I get around, I'm always being dropped off by someone. I believe I also have never complained to you guys that my insurance is high? So I don't even know why you people are saying that. If I'm always complaining about was because you guys never fixed it , sure you "changed" a part but it didn't change anything the noise was the same therefor I think you guys are lying . I also went into another dealer and I was let know that it is the dealerships responsibility for the car to get new tires and new brakes before even selling and my tires were all worn out , I didn't even get windshield wipers.