Ross Fitchner Home Repairs

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided in their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Mr***, The District Manager of your local club has confirmed that they have contacted you in follow up to the additional comments you provided to the Revdex.com As per your conversation with the District Manager, we have investigated your feedbackWe are sorry to hear that you are not satisfied with the outcomeHowever, as a company, we feel that we have made a good faith effort in addressing your concernAdditionally, as a former Hour Fitness employee, you are aware of company rules and policiesAs such, our position remains the same at this time based on our findingsSincerely,Hour Fitness Corporate Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

RevDex.com:I have reviewed the response made by the... business in reference to complaint [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have not received the reimbursement that was supposed to arrive by 7/7/16. Please confirm when it will arrive, and when this issue can be resolved.Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I have spoken with the business and a full refund has been issued an my account has been closedPlease consider this complaint resolved Thank you for your assistance! Regards, [redacted]

Dear [redacted] We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by the local Club Manager Should you have any further questions or concerns, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] We have received a copy of your comments filed with the Revdex.com and sincerely apologize for any misunderstanding that may have occurred Our records indicate that your concern has been addressed by our office Should you have any further questions or concerns, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.Promoting Health and Fitness,24 Hour Fitness Corporate

Dear [redacted] We have received and thoroughly reviewed your letter that was filed with the Revdex.com and sincerely apologize for any inconvenience this may have caused Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matterAt your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear [redacted] ***Mr***, Our records indicate that your concern has since been addressed by our office Should you have any further questions, please let us know We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mail left for you by the local Club Manager.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

It has been resolved Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Dear MrTran, Please be advised that the local District Manager has made attempts to reach you by phone and 9/and 9/8; however they were not able to reach you or leave a message as the voice mailbox is still not set upAt your earliest convenience, please contact your local Club Manager for further assistance.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has since been addressed by our office Should you have any further questions, please let us know We wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that that there is no way to satisfy my rights as a consumerThe reason is that the company does not explain the fabrication of a document with my signature without my consent Secondly the company states that I was offered to prepay for the year but they do not reveal that the price will be almost double form to It is obvious that the business say take it or leave it Its obvious that Revdex.com has no vital power or control over the multi corporations and business and the only way to fight for your right is through the judicial system I am considering my complain finished to the point I decide whether I should proceed with a lawyer or not I reserve any right for my case and I am abandoning this complaint regarding the involvement of Revdex.com Thank you very much Revdex.com for your efforts [redacted] Regards, [redacted]

Dear [redacted] As previously stated, our records indicate that a refund has been processed and refund check # [redacted] in the amount of $was mailed to your address on file on July 14, Regarding the additional refund you are seeking in the amount of $266.67, our records indicate that Hour Fitness did not successfully collect this payment as it was reversed by your bankAlthough you provided a bank statement indicating a pending charge for $dated 6/2016, this payment was later reversed on 7/9/as a result of the dispute process you initiated with your bankYour banking institution stopped payment and as a result, Hour Fitness did not collect this paymentAdditionally, this amount has been waived in our system as an extra precaution to assure you there will no further attempts for Hour Fitness to collect this amount At this time, our records indicate that the appropriate refunds have been issued and there are no other refunds due to you regarding your account We hope that this brings some clarification to your concern as well as the terms of your refund Should you you require any further confirmation regarding the stop payment initiated by your bank, we encourage you to contact your banking institution for further assistance Sincerely,Hour Fitness Corporate Office

Dear [redacted] Our records indicate that your concern has been addressed by our office Should you have any questions, please let us knowPromoting Health and Fitness, Hour Fitness Corporate Office

Dear [redacted] Unfortunately, we are unable to reach you in follow up to the comments you filed with the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by our Member Care Specialist We look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate

Dear [redacted] Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the additional comments you provided to the Revdex.com but they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voicemail Sincerely, Hour Fitness Corporate Office