Quail Lakes Dermatology

Complaint: [redacted] I am rejecting this response because: [redacted]

[redacted] I am rejecting this response because: The response from Conair does not provide the information I requested: from whom can I purchase replacement electronic components?Conair's response is woefully inadequate; lacking contact information for a Conair representative to allow for direct resolution; and provides no details of the repair costs, unless Conair are offering to repair/replace the unit for freeSincerely, [redacted]

Return postage will be sent to the consumer to return the clip for a refund of $ No refund will be issued until we are in receipt of the Hair Clip

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me as long as they follow through with a replacement in a timely manner Please don't close this complaint until I acknowledge receipt of the replacement Thanks Sincerely, [redacted] ***

Return postage has been sent to this consumer to return the blender and a copy of the purchase receipt to us for a refund

Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me Sincerely, *** [redacted] Mike Machos2nd St.Golden, CO 720-316-dlc-2avFrom: Ann Marie Ragusa Date: Thursday, July 6, at 6:AMTo: junk Subject: RE: CUISINART CORPORATION attn Ann Marie Dear MrMachos Thank you for your responseI apologize for the manner in which your concerns were handled Please send me your full name, address, daytime phone number and the Model / Serial number of your mini Prep and I will arrange a UPS label to print so you can drop it off at any UPS drop off center and I will send you a replacement unitVery truly yours,Ann Marie Cuisinart Representative

We will have a Customer Service Representative contact the consumer

Complaint: [redacted] I am rejecting this response because: I am sending the information they requestedI am sending them the Model number that they requested-Revdex.com said do not give personal info so I erased the service number given me by the company, when I signed up for the recallThe Model number of the food processor with the defective blade that I have is [redacted] *3)Service Notification number is [redacted] Sincerely, [redacted]

A replacement blade will be sent to consumer within seven (7) days

The undersigned contacted MrBeylis this date and have advised him that we will have UPS retrieve his toaster oven from him When it is received a replacement unit will be sent

Our Customer Service Division advises that a replacement skillet has been ordered for him He also received an electronic communication advising him of the status of his replacement

Complain [redacted] I am rejecting this response because I did previously give the correct model number So, too, I just received the replacement blade fro the food processor.This business entity should be reprimanded for their very poor customer service Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: As of today, one week after the company's response stating they would mail out a replacement blade, I have not yet received it Based on other customers' experiences, when I do receive the blade (assuming I will ultimately receive it), it may well not be the correct size Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me as long as I receive the blade this week Sincerely, [redacted] ***

[redacted] *Hello, Yes I received the pan and again was sent a defective pan ( see attached photos below) both corners of pan had enamel off and the box it was sent in had handle sticking out of a hole in delivered boxI sent pictures of box and pan to customer service and they responded "because the box arrived damaged you would have to contact UPS for this inquiry"I contacted UPS and they said it is the shippers responsibility to file a complaint not mineI have sent another email informing them of what UPS said I am frustated on having to keep returning these pansI did not return this last one but decided to complain to Revdex.com in hopes you could help resolve this by them giving my money back $insteadI then will return pan at their expenseThank you for responding and hope for a resolution [redacted]

A replacement blade will be shipped in the next seven days

We are unable to advise when the consumer will receive her replacement blade Currently we do not have any inventory We are facing a massive recall of the blades and are doing everything we can to get replacement blades to consumers as soon as possible

Please have consumer advise the Model Noof his food processor

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Should they fail to send the replacement blade as represented previously, I can always reconnect with you all to assist as necessary All along we had felt they were probably swamped with replacement requests, however, when nothing happens for ninety days the first time, and then over thirty days on the second follwe made, one has to wonder about the sincerety of the entity to resolve the acknowledged replacement of the defective part in its food processor.I do so appreciate your assistance Sincerely, [redacted]

We are not replacing food processors, only blades If not already done so a replacement blade will be sent within seven (7) days