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Preferred Home Services, LLC

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Reviews Preferred Home Services, LLC

Preferred Home Services, LLC Reviews (101)

** and [redacted] were very thorough and gave me accurate information, without pressuring me to spend more than necessary. I appreciated the honesty and complete feedback on my HVAC's overall performance.

A wonderful experience with Preferred Home Services. Professional, communication outstanding, on time and thorough. Joe our service tech solved a air conditioning problem haunting our three year old Lennox system since date of installation. Can't say enough good things about this company Switching my service contract today.

The folks at Preferred Home Services (Michele and Cory), have been great help. They always provide immediate responses to questions, and most importantly they have been honest and straight forward in all our dealings. Excellent company!

Wonderful staff both in terms of office and technicians. Timely, honestly, clean and professional. Look forward to doing business with them in the future and would highly recommend them.

Great people, who make a great company! Thanks to all of you! Service is great and they put people first! Thumbs up to Preferred Home Services!

They were on time and very helpful. They worked me into their schedule I a very timely manner.

[redacted] & [redacted] were very personable & understood what we wanted.\r\n\r\n[redacted] called to let us know why the appointment time had to be altered.\r\n\r\n[redacted] was professional & gave a reasonable estimate after quoting the expected job to be done after we purchase the items needed to replace the kitchen sink & faucet.

My HVAC repair experience w/ Preferred Home Services was so positive a "10" on the "how likely are you to recommend this business to someone else scale" below isn't even high enough, in my opinion. I recruited Preferred Homes Services after I had had continuous problems w/ my new HVAC system that was installed by a different company in the summer time, six months ago. While the original installer made attempts in good faith to fix the issue over several months, the attempts failed unfortunately, and the problem persisted. I finally had enough, and wanted a new company to take a look at the system to see if they could solve the problem. And that's just what Preferred Home Services did!! While they didn't create the problem w/ my HVAC system, that didn't matter, they took on the problem like it was their own, and worked diligently until they solved the problem.

They were absolutely amazing!! From Joe the HVAC Technician who was so nice and thorough in diagnosing the problem and answering every question that I asked (which were about 100 in total!) in a way that I could understand to Tara (also super nice!) in the office who worked with me to schedule appointments, gave me "heads up" calls before Joe was in route to my house, so I could leave work with enough time to get home and meet him there, and she also was thorough in answering all of my questions related to billing. And then there was Kyle, VP of the company, who made a special trip to my house to provide another set of eyes in helping to diagnose the problem. Wow! What service! I am so grateful! After six months of my HVAC system not working right (which was a major annoyance for me!!), I now have a system that runs great, and runs the way it should have run all along. Thank you, Preferred Home Services!! I recommend them wholeheartedly!!!

Outstanding service always provided by Preferred Home Services....from [redacted] scheduling to the technicians who come to do the job. [redacted] came on Tuesday to do the semi-annual checkup on my Lennox AC/Heat Pump. Very knowledgeable young man , courteous and explained the procedure as he was servicing the unit. He thoroughly check the distribution unit in the attic and then the outside compressor , blower motor and fan. and then cleaned the coils. He did not rush the job and made sure all facets of the inspection was complete. I highly recommend Preferred Home Services for your AC/Heating needs.

Very satisfied with the work performed.

Excellent service, the tech was prompt, Curtis and professional. My Tech was Aaron S.

Serviceman arrived on time and did a thorough job of checking our AC unit. There was no wasted time and the inspection took about an hour.

We use Preferred Home Services because they are competent, they come when we call, they are friendly, and they come when they say they'll come.

The technician was on time and went right to work. After he'd completed the tune up, he told me both the good and bad news. I was unaware that I was in danger from possible carbon monoxide poisoning.. He shut off the gas for my safety and recommended I replace the furnace.

Excellent professional representative that was very knowledgeable. He was also well groomed and presented himself well for the company.

Excellent service. Arrived when scheduled. Completed work in a professional and timely manner.

I really, really like the care Preferred Home Services puts into servicing my HVAC. They very clearly know what they're doing and put the time into doing it right.

Extremely professional and technically proficient with a great services at very reasonable price.

Outstanding service, Gary C. Is a very capable and professional service representative who takes the time to listen and discuss the issue before acting on the solution.

Preferred Home Services is great. They gave me an approximate time for the service call for the next day. They called to tell me that Travis was on his way and would be here in 20 minutes, and he was. He was very pleasant and efficient, professionally uniformed and well groomed.

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Address: 4214 Domino Ave STE A, North Charleston, South Carolina, United States, 29405-7465

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