Preferred Home Services, LLC

*** was greatHe came out on time, gave me a detailed explanation of the issue, and fixed it, to my standard, in a timely fashionProfessional, curtious, and timely

Very thorough, good expertise, and clean Took extra time to explain many of things that were under inspection

Absolutely the BEST company to deal with.....prompt response to my call, very reasonable prices and employees who are professional ,knowledgeable and polite! No need to keep searching...this is the company you are looking for...Thank you *** and ***!

*** the field service rep did a fantastic job! He was prompt, polite and professional I would highly recommend Preferred Home Services for your next plumbing repair

The company, ***, which installed my air conditioner, failed to send anyone to fix the unitAfter doing research on the internet, I ran across "Preferred Home Services," who promised to dispatch a technicianA short time later, I heard a knock on the door and was greeted by a polite young man, named TJI really couldn't believe that a business I never used before actually showed up so quicklyI realized that this must be my lucky dayIn no time at all, my ac was restored and runny beautifullyTJ refused to leave without making damn sure the unit was operating perfectlyAfter performing a few more adjustments, including installation of a device I was not familiar with, He only charged me $I decided to sign up for a special full coverage maintenance contract, which cost $If you're reading this, folks, do your self a favor and call these fine peopleYou'll be glad you did

Wesley G*** and Kyle G***, as always, courteously supplied and managed a superb installation of my new HVACHaving limped along with a less than desirable year old unit in a tract home only years old and it's early unexpected replacement they each calmed my fears with expert advice on ordering the correct size and type of equipmentWhile debriefing post installation and recalling one small item of function that would have resulted in a disastrous interior flood MrG*** and MrG***, late night, consulted and determined the only solution was for an emergency site visit to correct the problem at 1030PMAfter having labored non stop for hours that day in F humidity to install my new HVAC equipment and modify duct work one of the gentleman hauled it up and out of bed to make one small correction and visited the site and made the correctionThis act alone speaks to why I place confidence in PHS, MrG*** and MrG***! I could go on with more accolades but few will have gotten this far in my noteHave a great day and call PHS!

Excellent service and professionalism Arrived on time and completed tasks in efficient manner Highly recommended

On November my Lennox HVAC was serviced by Technician *** who introduced himself and provided a picture ID He also covered his shoes before entering the house to begin the inspectionThis was the semi-annual maintenance inspectionI was very impressed and pleased with the professional knowledge and service provided by **Very efficient and explained the procedure of checking the unit out ** assured me there were no problems with the unit and provided me a complete inspection report for my filesI would highly recommend Technician *** and Preferred Home Services for your HVAC service

I recently had an issue with my HVAC system so I contacted Preferred Home ServicesWhen I called I spoke to ***, who was extremely helpfulHe answered all my questions, made scheduling an appointment easy, made me feel like I was a priority and assured me he would get someone out to help me as soon as possibleExactly like he said, their HVAC technician, ***, showed up right on timeWhen *** arrived he was in a clean uniform, he was very professional and friendlyWhile he was diagnosing the problem with my system he was extremely thoroughOnce he identified the issue, I was impressed that he had everything he needed on hand and was able to fix it right then and thereHe explained everything to me throughout the whole processHe even gave me helpful advice how to prevent further issues and get the best and longest use out of my HVAC systemWell I must have been having some bad luck that week because ironically within the same week I ended up having another issue with another one of my HVAC systems at different property My bad luck did turn to good luck though, because after my first experience earlier that week I knew exactly who to callJust like my first experience with Preferred Home Services and ***, the second one was just as great
I'll be honest, calling a service company is never funIt usually means you have an inconvenient problem, you already know that you're going to have to spend money and that you'll most likely have to deal with a stranger, trust them in your home and only hope that they know what their doing and can actually fix whatever the problem isI can't say that my HVAC systems not working were a pleasure, but I can wholeheartedly say that my experiences dealing with Preferred Home Services from start to finish wereI feel like the service I received was well worth every single cent I paid and then someAs if they already didn't exceed expections, come to find out they do plumbing as well I'm not looking forward to ever having any more problems with my houses, but I can say that if and when I do I'm beyond excited that I know who I can callPiece of mind is priceless and Preferred Home Services provides that

***: was very Kind and Business like\r\n*** was also very kind And very Knowledgeable

Awesome service as always! Brand new HVAC units Looking forward to lower utility bills Thanks to everyone at Preferred Home Services

*** at Preferred Home Services (plumbing) was courteous and efficient, and seemed knowledgeable He fixed the problem right away, and recommended alternatives, should the problem arise again I was very pleased
***, who seems to work the phones, could not have been more courteous or attentive, and kept advising me of estimated time of arrival (due to the closing of the Ravanel Bridge)

Great company that we have used over the last two years. Preferred employees are prompt, polite, and very knowledgeable.

We were very pleased with the service and work performed by [redacted]. He had to rework a lot of our plumbing under the house as well as repair some plumbing problems inside the house. The work was done quickly and everything was repaired to our satisfaction. We would definitely use them again. Their prices were a little high, but we felt like we were getting "The Best", and [redacted] proved that to be true.

I was very pleased with [redacted] who came to my house today for a plumbing problem. He was prompt, polite, and I was very satisfied with his work.

** is a very knowledgeable and through technician who always on time, very polite and is willing to take the time to explain answers to all of my questions.

Technician to house for advertised introductory visit for air conditioning unit. Joe found water on top of vapor barrier as technician from another company,who had put in my present air conditioner,had failed to run a pipe or outlet from the unit outside,thus water was accumulating under the house and possibly the cause of "the old house" smell. Very satisfied and appreciative of the work done and that my water accumulation problem was noticed and will be attended.

Positive experience! Got the mailer, made an appt. for a tune up...was able to get scheduled quickly, and was given fair & accurate news on our unit. Would recommend this company to friends.

[redacted] arrived just after 10:AM as scheduled. after Amber had called to say he was on his way. He quickly went to work on the A/C.. and didn't find any major problems. He went over the paperwork with me to my satisfaction. He was pleasant and efficient throughout the visit. I appreciate the work..

Fair, honest, clean and on-time. Not sure their service could have been any better from start to finish. Would recommend them to anyone.