PMT

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: [redacted] <[redacted].com>Date: Mon, Dec 28, 2015 at 10:07 AMSubject: Re: Revdex.com Complaint # [redacted]To: [redacted] <[redacted]@myRevdex.com.org>Hello [redacted] -  I did receive the check from PMTC,

A full refund has been issued per the customers request, prior to this message.

a check, number [redacted], has been mailed for $70 to the following address:[redacted]Bloomfield Hills, MI  [redacted]please expect it within 2-3 business days.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: <[redacted].com>Date: Tue, Nov 17, 2015 at 6:24 PMSubject: Case #[redacted]To: [email protected] Evening,PMTC has provided me the refund.Thank you very much for your help.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me if the additional clause is added that I receive a full refund it the training is cancelled a third time.  I will register for the June 19-23 Washington DC course and would like to leave this complaint unresolved until such time as this course actually occurs.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint:...

[redacted]
I am rejecting this response because:I would like my refund and not just be contacted.  I've been in contact with the business many times and they have said they would be in touch.  I would like a more definite action.
Regards,
[redacted]

Date: Mon, Mar 7, 2016 at 3:47 PMSubject: In Response to Complaint ID #[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Greetings [redacted], I understand that you called our business earlier today regarding complaint id  # [redacted]. Last Thursday, PMTC refunded [redacted] the...

complete amount of her course ($1195.00). By now, [redacted] should have access to these funds. Thank you, PMTC Team

We are sorry for any inconvenience. A full refund was issued 1/23/2017. and the customer was notified.

A full refund has been issued to the customers card.

To whom it may concern, [redacted] enrolled in a PMTC course on February 19th which was set to start on February 22nd. Due to a PMTC website issue, [redacted] was allowed to enroll in this course. Since [redacted]'s issue with the PMTC website, PMTC has changed the eligible...

timeframe that allows students to enroll in a course. Additionally, [redacted] was refunded his complete tuition ($1395.00) on February 19th.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution is satisfactory to me. 
Regards,
[redacted]

Date: Tue, Apr 5, 2016 at 9:35 AMSubject: Resolution to Complaint ID: [redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Good morning [redacted], We just spoke on the phone regarding complaint ID: [redacted]. I’m writing today in order to close this complaint as this complaint has been...

resolved, and [redacted] has been refunded in full as of 3/8/2016. Please let me know if you need any other information from me in order to close this complaint. Best Regards, Nate at PMTCAdmissions Advisor(703) 910 –2602

Our policy is to assist students with additional training until they pass their exam. There is no refund once a student has participated in all days of training, as this student has. No refund is warranted, as we are still offering our services to assist the student.

A full refund has been issued last week. Please confirm, as the customer had received.

From: [redacted] <[redacted].edu>Date: Tue, Jul 19, 2016 at 4:29 PMSubject: Re: Registration ConfirmationTo: Billing <[email protected]>Cc: [redacted] <[redacted]@myRevdex.com.org>Billing,I have received the refund check in the amount of $1,190.00.  I'm glad we...

were finally able to resolve this issue.

A refund is being evaluated and will be determined and the customer will be notified of the decision with 2-3 business days.

Please see below as we have begun taking the steps to clear the complaint with [redacted]. Below, you will see that we have opened a line of communication and the $140 has been submitted to [redacted], as he has acknowledged such.  Regards, DiondaPMT Representative

the customer confirmed he received a full refund. He also had no additional requests from us. In fact we are in contact with him to offer free services.