Pinnacle Energy Reviews (87)
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Pinnacle Energy Rating
Description: ROOFING & SIDING CONTRACTORS, SIDING CONTRACTORS, CONSTRUCTION & REMODELING SERVICES, WINDOWS - INSTALLATION & SERVICE, DOORS, WINDOWS, WINDOW & DOORS SALES & SERVICE, GUTTERS & DOWNSPOUTS, HOME IMPROVEMENTS
Address: 56 W. Main Street, Suite 208, Newark, Delaware, United States, 19702
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We have only wonderful things to say about Pinnacle EnergyThey were courteous, on time and did just as they statedMy yard was cleared of debris and the patio furniture, grill etcput backBest of all there were no surprise charges or add-ons in the final invoiceWe could not have asked for better service
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***
The company did attempt to fix the issue but barely dit the minimumThey did the spackle but no paint I refuse to keep up with the hassle of dealing with this company I will never again use pinnacle for any reason, nor will I ever recommend them to anyone
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Pinnacle Energy called and left a message on my phone on Thursday 6/23/16, I missed the call and called them back on Saturday 6/25/16, when I actually saw the voicemail, and requested that they call me back on Monday when they get my messageOn 6//at 2:p.mI called Pinnacle Energy again at the number that was left on my voicemail and spoke with a gentleman who answered the phone saying that he would leave a message for them to call me back againIt is now 10:a.mon 6/29/and no phone call back yet from Pinnacle Energy, still no resolution
Regards,
*** ***
Thank you so much for this gorgeous sidingIt compliments the roof you done for me last yearI've looked for many years for a style that make my home standout and now I'm beyond pleasedLet me know if you need a recommendation!
I just want to say that I give Pinnacle Energy a very strong recommendation for the window replacement service I receivedThe efficiency and craftmanship were top-notch, the exterior trim improved the outside appearance of our home 10x overWe await in anticipation for this upcoming Summer to see our energy savings double
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
We did hear from Pinnacle who offered us the information we requestedThey also discussed a possible solution (getting us window replacements at cost)They promised a call back with a few business days to set up a time for an employee to come measure our windows and begin a quote for the windowsHowever, that was July 9, It is nearly weeks later and we've heard nothing back from PinnacleWe are not yet satisfied with the company and the same issues of not responding are present [To assist
New Roof InstallationProfessional from Sales Presentation through CmpletionQuality Materials displayed and utuillized, Outstanding installation team provided quality removal, install and cleanup!
This was my first experience with Pinnacle EnergyThey were very professional and personableFrom what I can remember, for our initial meeting they arrived at the scheduled time, considered my input, and helped me select a nearly perfect match for our replacement windowsWe had a few minor issues recently with a few windows and each time they came and corrected themI was impressed with their service division! Overall, it was a positive experience and I will be contacting Pinnacle Energy for any future work I would need
While sitting in on a roofing consultation for my sister I realized the company had the same name as who installed my windowsSo I asked Patrick if it was the same and he confirmed itWe finished the roofing meetingThen I told him about my windows that I wasn't able to lock for yearsThat I would really like to not have to wedge them closedHe informed me they are still underwarranty that he could have someone out to look at themI said really it's been since While we talked over the roofing deal he went out and made a call to confirm everything for meOnce he confirmed my window appointmentWhich totally amazed us all who were in on this meetingThey signed the roofing contractWithin the week the man came out and fixed all my windows in a matter of to minutesI couldn't believe it!!! It was a simple adjustmentCouple weeks later the roofing project was completedIt looks great!!!! I /we would definitely recommend this companyThey take care of your property while they are workingThey cleaned up at the end of each dayIt was a very pleasant experience
We are beyond happy with our new windows and siding from Pinnacle EnergyWe were informed it would take days to complete the work, but it was finished in It was astounding how fast it was doneI would highly recommend them!
We apologize for the lack of communication and follow through Client can expect a call todayWe will make an attempt to address issue in the shortest time possible albeit weather may be a factor on how quick we can process service We are committed to resolve this service and apologize
to client if our service department has not been efficient as it normally is
I wanted to take a minute to commend your team on a job well done with my roofAlthough they ran out of material near the end of the job, they made up with it with a thorough cleanup afterwardI am more than happy to proudly recommend them to replace your roof
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI've seen no response from Pinnacle Energy, it's been well over hours
We purchased new siding from Pinnacle Energy and we are very satisfied with their productThey were quick and efficient with the install and we appreciate the quality of their workWe love the way our house looks and would recommend Pinnacle energy to anybody
We absolutely love our new windowsThe installation was quick and the technicians were friendly and professionalWe are starting to notice the benefits now, I don't feel any draftiness whatsoeverIts also comforting to know that the security has been upgraded on my homeI recommend them immediately
I am one of their first customersThey installed my windowsThe work they do is of the highest qualityAll done in a timely manner
Despite being one of the hottest day on that Month, the team did a great jobThey were well organized and did great job cleaning up after themselvesAlthough I walked around to check, I did not see any left over old nails or old shingles, not even in the tall grass in our back yardThe team addressed any concerns or questions as the project went alongThey were done earlier than I anticipatedThe new roof looks greatI will certainly consider them for our Windows or siding needs
We are so incredibly pleased with both our windows and roof and guttersPinnacle Energy did such a wonderful job! We have recommended them to both friends and family!
Simply horribleThe most rude, disrespectful and ignorant salesperson was perusing my neighborhood & knocking on doors after 8:pmWhen he knocked on mine I asked who and what he was doing, he got belligerentI asked him for his permit/papers and he mumbled something under his breath about not needing anyThen he tried to slink awayI explained that our neighborhood has a no soliciting policy and that he had to leaveThen he got rude and ied saying one thing and denied he was soliciting at all
As he got to my neighbors yard he asked rhetorically "What are you gonna do, call the police? I answered yes and called the policeThings escalated with him saying "I don't give a ***" then calling me a ***, a loser, *** and ***I have it all on tape tooHe certainly wasn't the brightest bulb
The interaction culminated with him threatening me by saying "I know where you live." as he drove away in his car with the DE license plate of ***Oh, and he said his name was Mike
I don't know anything about this company, but if they employ people like "Mike" I'd stay far far away if I were youI noticed that the reviews on their facebook page are awful as wellThree of the "Star" ratings are from their own employeesThe rest are almost all 1's and 2's
We were very pleased with the quality of the windows and installationThe crew arrived as scheduled and worked neatly and diligently to complete the installation of windows plus a sliding door all in one dayThe crew worked very efficiently and the quality and cleanliness of the installation was impressiveThe team prepared each area before installation and cleaned up exceptionally afterwardAll the old windows were removed and hauled away with all the junk, leaving minimal clean up inside for usHighly recommend