Peter W. Gentile Mason Contractors, Inc.

When calling your call center to discuss combining a very old account with a brand new one because I couldn't remember my username and the email I probably used is no longer valid, I could not even begin to understand the person that answered the phone Not only was there a lot of background noise (not the computer, whatever was in the background at the place the person was answering from) and the person spoke very broken English and I eventually gave up trying to speak with this person If you are going to outsource your call center, please make sure that your employees have verbal command of the English language I will never deal with UPromise again

Hi, I signed up with Upromise for their online cash back programUpon enrollment, I saw Upromise offered $cash back with purchase of service from *** NowAs such, I use the provided referral link from Upromise website and purchased service from *** NowHowever, the $cash back is still pendingI tried contacting Upromise, but got genetic response that it takes up to days for funds to be posted to an account, but in reality the purchase was made nearly days agoI have not been able to get anyone at Upromise to help me contact the merchant to get the contracted $cash back from purchaseTherefore, I am reaching out to Revdex.com for assistance with contract fulfillment of missing cash back

Absolutely terrible savings site now with the changesThe website doesn't function and gives very little information and is not user friendlyMost of the companies no longer participate in the programI have no idea how long I will have to wait to get the savings I have been collecting for yearsThey provided absolutely no information to customers about all the changes and limitations now imposed on the accountsI will be waiting who knows how long to get the money and then I will close the account and the associated credit cardI can't express how frustrated and disappointed I am in this companyI recommend using *** or some other program than this truly awful program

I have been a Upromise member since May I have been saving for my children’s college since thenI am also completely computer literate
My daughter recently got accepted into college & we have to pay various feesI tried to get money out of my Upromise account to my checking accountIn process of reviewing my Upromise account I noticed missing hotel staysThese stays were over months prior with no funding into my account
I have complied with all the requirements of Upromise to get credit through their portal, etc
I have MULTIPLE online hotel stays, that I specifically booked through the Upromise website, in order to earn cash back in my Upromise accountI currently have hotel stays that were booked through Upromise, that I have not received the funds in my Upromise accountI have sent emails to the Upromise Customer Care center starting in July Outstanding monies owed is about $
I have all of my documentation for each of the hotel stays that ha

I am beyond frustrated As of today, February 27, I have been trying to apply for a Upromise World Mastercard but haven't been able to for over week There are no links on the website to apply Tonight I called *** *** and they said this card is no longer offered When I called UPromise customer service, the agent said it's down and I should try in a few days That is unacceptable A couple of days? I should trust my credit card and confidential info to a company who can't get its act together for a few days? Honestly, it's not worth it to me to keep trying I am forwarding this complaint to the Revdex.com as I suspect it's not right to advertise to maximize savings and lure people in only to not offer the credit card

I have been a Upromise parent for years Thru Upromise I received nearly $2,in funds back from shopping They have been really easy to work with and keep improving on the website Compared to other similar sites they are easier and faster to get paid for everyday shopping You need to read the process and follow it

Upromise.com is the kind of cashback website that wait till the point that you get a certain amount of cash back and bang they close your account and forfeited the money that their merchant partners give you.I made lots of purchases through upromiseThey did not give the cashback to meWhen I contact them to ask missing cashback for more than my orders, they told the seller refused to pay me the cashbackLater, I submit my request againThis time, I submit two orders each timeThey give me the cashbackThey are lying to meWhen they saw my cashback request is big, they tell me a lieWhen they saw my cashback request is small, I can get itNow they told me, the most of my cashback request is out of days window, Another reason to steal my cashback

Upromise.com's website offers cash back on purchases made through their siteOn October 20, 2017, I placed an order at ***.com computersI arrived at ***.com directly through the Upromise website link and was promised 5% back on my total purchaseI completed my purchase at a total purchase price of $Upromise has not credited me the 5% of this purchase--in the amount of $Repeated requests over the paste months have resulted in automated responses with no indication the issue is to be resolvedWhatever delay they are having with ***.com is not my issueUpromise's failure to fulfill their commitment in this regard will cost me at least this amount offered through other sites for the same purchase

I received several notifications that Upromise has changed it's cash back program and through all the reading I did it's less money back to me in the end No benefit to the cardholder This program is VERY frustrating I average about $back a month in cash rewards but it takes a very long time for rewards to post to your Upromise account, I have a transacations dating back to March that are still PENDING (its now July 2018) Even if transactions are NOT pending the money is not made readily available to you in a timely fashion If you request a check you won't see if for at least months I would NOT recommend a Upromise Credit Card to family or friends - shop around, do your homework

I’ve been a member of UPromise since 5/5/ Over that time I have earned $to help pay college expenses through their programs Fall of last year they changed their program As instructed, therefore, I designated an appropriate savings account for automatic transfer of full amount Their website states money will transfer on the 1st of the month and money has not transferred I tried to contact customer service for resolution Became concerned after reading many comments on their site; it appears many others haven’t gotten their money either and now people are getting no response when contacting customer service so their is no way to contact this company

I am a Upromise customer since July I have made transactions using the Upromise store and my Upromise credit cardFor these transactions, it is advertised on the Upromise site that I receive 10% cash backI have been in touch via email with Upromise regarding two transactions for which I have not received the appropriate cash backHowever, I have not received any direct response from themIn response to my inquiry, Upromise added then subtracted $from my account and on the Nov Upromise added $to my accountI am not sure why Upromise is not adequately addressing my inquiry
I would like for Upromise to please confirm that the $rewards on 11/(Order number: ***) should be $to reflect 10% rewards total using the Upromise *** and purchasing through the Upromise store (with ***)Also please confirm that the $rewards on 11/should be $to reflect 10% rewards total using the Upromise *** and purchasing through the

I requested a transfer of my earnings (totaling almost $1,700) almost months ago Despite multiple attempts to reach them for an explanation as to why my money isn't being transferred, I can't reach anyone Truly frustrating, as I'm trying to pay for our son's educational expenses and I counted on that money= (

I contacted Upromise on November 2, to request a transfer of the funds in my account to a reputable plansI received a message on November 23, that the transfer had been completedHowever, the funds did not appear in my accountSince then I have made numerous attempts to rectify this issue with them; phone calls, messages and a way conversation with the representative and upromise repBut to date the funds have not been transferred successfully

They don't in fact give the rewards they claim on their website, and what little rewards they do give, they give piecemeal in increments of pennies, over months It borders on consumer fraud, and I hope someone starts a class action against them

Weeks ago, I received an email from Upromise saying "Your Upromise account has been temporarily suspended due to a potential violation of the terms", but I haven't been using Upromise for a whileI called them however the representative couldn't help me with anything and he advised me to reply the emailI replied the email asking the reason and how I can have my account unlocked, I was told to provide the receipt of last transactionUpromise is an online cashback portal and I don't usually keep records of cashback transactionsSince I have no idea of what my last transaction is via Upromise, I asked if they can provide me the merchant name and transaction date, I might be able to find the receipt on my endBut since then, I have not heard from Upromise never againI still have cashback remaining in the account and now have no way to get them out

I used Upromise.com to place orders in order to earn some cash backs in The total cash back was accumulated to more than $ My wife also had an account at the end of About 20days ago, both of us got an email and said our cash back contributions were suggesting potential fraudulent activity We submitted all requested invoices Just one day, we got emails and said "In accordance with the terms and conditions established by these partners, purchases of products for resale and/or commercial purposes are not eligible for cash back contributions, and this abuse of the Upromise service in this manner constitutes a violation of the Upromise Member Agreement (the “Agreement”)" But when you register a new account with Upromise, you cannot find any agreement with resale or commercial things
I already used Upromise more than year, and they didn't detect these activities It only try to close our accounts when I want to redeem my money If you make lot

Upromise promises to offer cash back savings for online spending and usage of a Upromise branded credit card issued by *** The credit card terms indicate 5% cash back on online purchases through the Upromise website plus cash back directly from the website, often also 5%, leading them to advertise the offer as "up to 10% cash back" I began shopping through the website and using the Upromise credit card in January, however, to date all of my purchases have resulted in only 1% cash back (rather than the promised 10%) I contacted Upromise customer service on April about the discrepancy and they stated that 1% cash back posts immediately and the remainder posts to weeks after the credit card statement posts However, these purchases were posted on a January statement, and it's now June so we're well past their to week timeline To date I have spent $1,on the card but have received only $in cashback (other than the $signup bonus), where that total

It is a cashback website and I opened the account years agoI bought a lot through this website for cashback
But today they just closed my accountIt's their right to close the account, but please just give back the remaining cashback in this accountThey already got the money from the websites I bought staffs, but refused to give back to me
That is my money, so basically they are stealling the money from me
Please solve itMy upromise account number is: ***

Fees and more feesTrying to close out an accountIt didn't have much money in it and had been costing $a year in (maintenance fees) and only earning $for the year! When trying to close the account, to be used to pay tuition, I was charged another $closing account feeReally? Very disappointment and would not recommend

Cannot log in to Upromise.com for months They send me an email to update my password I receive the email, I click on the reset password link contained in the email, and I am being asked to provide the verification code contained in the email I am referring to above There is no such code contained in this email, making it impossible to view our account This is not acceptable, and, we have viewed several related complaints online about issues with account access This is not acceptable, especially for a financial services incentive program website We have been members of this organization since