I spoke to customer service about returning Spring Valley fish, flax, & borage oil with Omega 3-6-dietary supplement soft get capsules I had purchased these tablets, since my physician assistant recommended that I buy Omega 3-6-supplements to help with reducing my cholesterol levels
I did not have a receipt and the associate stated that she could not refund or give me credit, since it was a "supplement" She opened the bottle and stated that she could not give credit, since the bottle was opened and that I had already taken some of the soft gel capsules At that point, I informed her that I was returning the capsules, since I may have gotten sick from taking themShe did not apologize that the capsules may have gotten me sick She just insisted that she could not issue a credit toward another bottle She wanted to issue credit for another bottle and that was the most she would do, but after opening the bottle she stated that she would not issue a credit for another
6/11/
Today June 11, at approximately 7:am I went into Walmart located at Roosevelt Boulevard Philadelphia, PA I was going to return a couple of Combat roach gels and one combat roach bait to the storeDue to the fact that these were the same roach gels that I had prior, and they do not work When I arrived at the return center of this store A young Puerto Rican girl was working in this section, and I told her I had a return and that I paid with PayPal The young lady said that she can give me a gift card back She then said don't you have a PayPal credit card and I said, "No." I told her it is supposed to be cash she then says,"no it is a gift card don't you have the PayPal credit card it will go back to your credit card." I said no I don't have the PayPal credit card and my PayPal account is not linked to my debit or credit card; It is PayPal credit, it use to be bill me later and that I use to have issues returning with thatI told her Cedarbrook Walmart gives me cash backI asked her who is the district manager , she said Walmart does not have district managers anymore I said yall don't she said no, then I asked who the manager was she Walmart doesn't have managers anymoreI looked up and no picture was on the wall, I said a picture use to be up there I asked her can she call Walmart.com and she said "no" she can get someone for me I tried to call Walmart.com but they were closed
The young lady said she could get an assistant manager that is when young Puerto Rican man came over after she went and got him He also said that Walmart only gives back gift cards for PayPalI said it is PayPal credit it is not linked to a credit card or debit card it is PayPal credit and it is supposed to be a cash return he then said you can call Walmart or Walmart.com; I forget how he said it I told him that I asked her to call and she said "no" The young lady interjected and said, "I said I would get someone." I said but you did say "no" when I asked you The guy said he can get a manager I said ok I went on to say to the young lady yall just making up stuff she said "no we are not the managers told us." Then she said see it is written and I read the top of a sheet of paper that stated something like, "management retains the right to refuse a return even with a receipt." I told her this doesn't say anything about PayPal
Then the young Puerto Rican man came back with an ugly black man he had on a baseball hat and a plaid flannel shirt and glasses This rude man did not introduce himself he was not in Walmart attire The first thing he said was with PayPal you get a gift card or returned back to your card The rude black man said he has a PayPal account and that is how it works I asked him who are you He then said he is the manager I then asked him, "Do you have a PayPal credit card", he said "yes." I said I don't have a PayPal credit card I have PayPal credit it is not linked to a credit card or a debit card it is supposed to be a refund of cash The rude man was already nasty but it was mild I then asked him to speak to someone over him he said, "I am the manager and I am the last stop." I asked him "you don't have anyone over you." He said "no" I said, "so you are the owner" he said I have Walmart stock I said that don't mean anything a lot of people have stock then he started yelling and said "LOOK YOU AIN'T GETTING CASH BACK IT IS GIFT CARD AND THAT IS IT" I asked him who do he think he is talking to like that he said "YOU" I asked him again who do you think you are taking to like that he said "YOU ARE TRYING TO GET US TO GO AGAINST POLICY AND WE AIN'T GOING AGAINST POLICY I was getting ready to ask him again then he goes you know what you are going to leave he rushes off screaming "I AM GETTING SECURITY" I told him I am leaving
I filed a Walmart.com complaint and they refunded me all of my money I was offended and disrespected by the way this rude black man was talking to me He was talking to me like I was a man he appears to have abusive behavior towards woman Aside from his abusive behavior he approached a *** in street clothing not Walmart attire that is against policy He needs to be "FIRED" immediately for the way he treats customers as well as him lying saying he was the manager of the store I wanted to find out his name so I called the store about times and finally got someone who has been at the store for a long time She told me that store does a district manager and that this man's is called *** or *** and he is not even a manager he is an assistant manager who works overnight She told me this after I gave her his description She also told me that Walmart does not have any young Puerto Rican male assistant managers so both of these people lied represented themselves as something they are not She also told me the ugly black man that is called *** or *** is rude to customers all the time
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers
Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
"In store only" Resin Adironka chairs advertised @ $thru 6/10/were not available for purchase in stores
After reading Walmart's weekly ad for resin adirondak chairs for $I went into a Superstore Walmart to purchase one only to be told they were never shipped and may not be shipped before the sale ends and that they do not issue rainchecksI then called other stores in Vancouver, WA and in Portland, OR, and was told the same thingI spoke with Laura, a manager in the Hayden Meadows Drive, Portland, OR, store who said she understood my frustration but that there was nothing she could do to correct the situationMy complaint is that this seems like 'bait and switch', when a store adverises a product at a certain price and then when the customer comes in to buy that product at that price, the store is just hoping that while that product/price is not available, perhaps a profit may be made if the customer finds something else to purchase while the fake ad brought th
5/14/17after work I went to my local walmart after having to be @ workng @ 5am that morning and dealing with finals @ school all week.( I must add that this is the second incident at the same location) I used the express checkout as I usually do, my bill was $I gave the machine $and instead of giving me my full $the machine gave me and a gift cardThe monitor displayed some kind of errorI immediately called the cashier who was monitoring that sectionThe cashier then calls her supervisor whose name is *** or *** and he tells me that he needs to let Asset protection review the tapes to make sure the card came out of the machineMy receipt was there in plan site and it clearly said the amounted entered and the change I was to receiveClearly anyone could see this was a technical problem with the machineIt made no sense for me to give the machine my $and ask the store for $backI was told I had to wait until they reviewed the tapesI asked for a manager and *** (manager) came and did not offer me an apology or had a word to say to meAfter being held as a prisoner for what seemed like a lifetime and having customers stare at me as if I'd commited a crime I was cleared once asset protection called *** or ***(customer support) and confirmed the card DID indeed come out of the machine ( they never even bothered to read the error mesaage on the monitor) only then was I given my change and allowed to leave without an apology of any kindThe first incident was also at the express checkoutIt was a busy Saturday again and there was only one cashier over seeing that areaI brought my items and was walking out of the door and was stopped by a young man who askes me for a receipt, I asked him who he was and he said asset protectionI asked him for I.D and he compliedI asked "why I was being stopped?" He replied" we believe you didnt pay for some of your items" I immediately gave him my receipt he checked my items and sais okHe didnt apologize at all, he simply walked awayNot at all concerned about my embarrassment or the discomfort he'd just caused meMy experiences at this store have made it impossible for me to continue to shop hereIt seems as though Im being targeted for one reason or anotherI'm a law student and fully understand when I've been discriminated against or singled outThe insult to injury in both cases is I never received an apology after each employee found no basis for their accusationsHeartbreaking and discriminatory
Horrible customer service hereI'm a physician and was trying to help a patientI was on hold for minutes then hung up on without anyone answering the phoneSpent another minutes on holdWhen someone finally answered and I told them what happenedno reply, no apology, no acknowledgmentFinally spoke to pharmacistTried to tell her about my experience, she simply kept interrupting me and had no interest in my feedback then hung up on meI would recommend you shop elsewhere
After my husband William's eye exam it was discovered that his prescription hadn't changedWe proceeded to go next-door to the vision center so he could get new frames for his existing lensesAfter standing around for about minutes finally someone came to "help"My husband explained to *** that he just needed the lenses from his old glasses put into a new frame*** seemed baffled by this requestWhile smearing his greasy thumb all over the lens, he told my husband he wasn't sure if they could do thatMy husband then asked him if he would call someone to see if they could do it The look on his face was that of a deer in headlights and he proceeded to explain to my husband WHY they couldn't do itHe told my husband they would have to send the old glassed and new frame to the lab, to which my husbands responded OKThen he said that they couldn't do it and that my husband would have to do it himselfMy husband, looking puzzled, said really? *** said yes because we cannot do it here we would have to send it to them to the lab, To which my husband said AGAIN okayThinking that *** was trying to say that there would be additional cost involved, I joined in and said that didn't matter because his work would reimburse him since they were safety glassesMy husband said yeah, but *** insisted they couldn't do itFeeling completely frustrated at that point we both got up and went off leaving the other products on the table that we were going to buyI looked at *** and told him, you can put things away yourself! What an it!!!
I'm thinking this is a good time to start buying our eyeglasses from Costco
This review is in reference to store #on Tennessee street in Tallahassee Florida
I WILL NEVER SHOP THIS WALMART AGAIN!
Today was my second experience trying to return a DEFECTIVE item at this store
Last year I purchased a pair of Interceptor boots, within three days the zipper on the side broke offWhen I went to return them, I was told that despite the fact that I had the reciept, they were too "dirty" to returnHello they're work boots, and I was working in them when they broke and I had to walk around with a broken boot all day
Today I went in with an early Christmas gift, a quart electronic pressure cooker from as seen on tv, that I had only used a few times before realizing that it didn't fully pressurize and burned all the foodI did not have my reciept because my friend bought it for me AS A GIFTThe woman at the customer service counter was very nice and told me to go get another one from the shelfWhen I got back, CSS Manager Demonte was telling my mother that they would not do an exchange or a return without a receiptWe explained it was a gift, but he said there was absolutely nothing they could doThen Demonte gave us the corporate number to as seen on tv, to try and get them to return itI called the number right away, and they said guess what you have to return it at the storeWe talked to Demonte again, told him that as seen on tv said that Walmart had to do itHe again insisted that they couldn't return it without a reciept even if it was a giftWe asked to speak to another managerHe called Shay, and went and talked to her first, before bringing her to us, to which we explained the same thingIt was a defective product that was a giftShe refused as well
What the *** is wrong with Walmart employees? Since when can you not return an early Christmas gift? Never again
I purchased a cell phone for my granddaughter late 12/ We contacted Walmart Family Mobile for cell phone service My son purchased a new phone and service for my granddaughter and told me to cancel Walmart Family Mobile I called and told them to cancel my serviceVery difficult time getting through I then received another bill (charges were paid directly from my Visa Charge) I send note to them on their bill that I called and cancelled my service I sent them another note on 6/20/that this service was to be cancelled I then received letter from Walmart Family Mobile date 6/30/that they did research and my account was cancelled 2/1/for non payment and payment was received on 6/27/and no other payment was do I kept receiving more billings and had my bank who I have visa through to contact them since the bank cannot stop the charges since contract is between myself and the vendor I sent them a letter showing all payments that Visa paid them direct I rece
I am not sure who is in charge of the care of the Beta fish at the Hueytown store, the ones that are in the Dept with the aquarium decor, but every time I go to that aisle I get upset about the condition that the fish are inMy daughter who is also an animal lover does as wellThis is unacceptableThere is at least one dead beta fish every time I go in and they are in terrible shapeI have not complained before hoping it was an isolated incident, but this is a common occurrenceIf they can't be cared for any better than this, the business should not be selling live animalsI have reached out to them and received no response
I bought a hotspot card thinking it was a phone card, straight talk directed me to scratch the back.I didnt use it and neither company will exchange
I purchased a Straight talk card thinking it was a regular $phone card because it looks almost identical to regular phone cards and they're right next to each other.I called and was instructed to scratch the security film from the back by straight talkWhen I asked why it wasn't working we realized it was only for "hotspot" or "bring your own tablet"I have had an incident like this occur before at "Wal-Mart" when I was given the wrong card by an associate and when the error was realized the two companies-i.e"Straight talk" and "Wal-mart" cross-referenced with one another to handle the problemI am now being told by "Wal-Mart" that there's nothing they can do because the security film has been scratched offEven though I was instructed to do this by a "Straight talk" employee"Straight talk" is telling me that they cannot trans
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repairs
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repair at an authorized repair facility of Wal-Mart rendering the vehicle unsafe
As part of purchase of new set of tires from Wal-Mart I also purchased lifetime balancing and rotation for the safety of my family and the occupants of the of my vehicleOn 06/05/the car was taken to Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingThe car did not have any mechanical deficiencies, at the time it was dropped off at Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingCarl D Silver Pkwy, Fredericksburg, VA Wal-Mart auto center notified us at the time of the pithat they have cross treaded one of the
I made the mistake of trusting Wal-Mart to take make my son's 10th birthday cupcake cake, HUGE MISTAKEI arrived at the store to pick up his cake and the two women at the counter looked at me like deer in headlights, like I was speaking another languageThey checked their fridge and advised that they did not have my son's cake and proceeded to bring out a Christmas tree cake, explaining that was all they hadNever once did I get an apology or an explanation as to what happened
They just looked dazed and confused at me the entire time until I walked off annoyedBeing a former Wal-Mart ecommerce employee, most of my shopping used to be done at their storesUnfortunately, since shopping at their store in Maple Grove, most of my business has gone to Target and Cub groceryTheir staff at this location is rude, incompetent, and need more trainingI refuse to step foot in another Wal-Mart store moving forwardComplete disgrace
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it
Took my truck in for lube service asked if they check and fill transmission and power steering fluid as they both were a little low they assured me yesI have a so its not a new vehicle After paying checked levels and sure enough both were still low the lube techs promissed me a service that I paid for and they never completed itI had to go buy more fluids and take care of it myself
Lacey Wal-Mart in Hawke prairie customer service and clothes line have a attitude with me cause I'm deaf and call to ask several questions about the auto battery and they transfer me to clothing line why??? then that lady cussing me out and I request to have a manager and supervisor together and discuss my experience with that lady so Barba and *** is the manager/supervisor they hung up on meNo I don't bother to call but file a complaint on Revdex.com
August 3,
Walmart Stone Mountain Supercenter
Auto Care Center
Rockbridge Road
Stone Mountain, GA
Dear Walmart (Auto Care Center):
I am writing to let you know that I have a grievance relating to the breaking of my tire pressure sensor and the daunting delay it is taking to repair this in a timely fashion I would also like this matter to be fully investigated as far as how the Auto Care Center takes steps to ensure a customer is contacted and updated when a mistake happens with their vehicle
On June 19, 2018, I came into the Auto Care Center of Walmart with a screw in a tire Since there was roughly a month left of wear and tear left on my tires, I decided to get a new set of tires for the first time since I bought my vehicle Customer service helped me pick out a set of tires and I was told that I did not need valve stems on my car since I had centers on my vehicle Upon leaving, customer service told me that my tire pressure light would go off after a few hours of driving time
Unfortunately, after coming back to the Auto Care Center on Wednesday the 20th and Thursday the 21st, my tire pressure light was still on Anthony (the Service Manager) ran tests and found out that my tire pressure sensor was broken The Service Manager apologized on behalf of the new employee that broke it and told me that they would replace it right awayThe only tire sensor they had in stock broke upon replacement and so the Service Manager placed something in place of the sensor (I think he told me valve stem, but I'm not sure) and told me to come back soon to get a brand new tire sensor installed
I went to get a tire alignment from *** *** of *** (since Walmart does not do alignments with new tires) on June the 22nd On my ride home something fell off my vehicle and created a monstrous noise for the whole minute ride home Upon going back to Nalley Nissan of Atlanta, they could not find anything, but I wonder if it was what the Servicer Manager put in place of the sensor I decided to wait and let Walmart look at my vehicle when they called me back about my tire pressure sensor replacement
On July 4, 2018, I called Walmart's Auto Care Center multiple times When I finally got in contact with Anthony (the Service Manager) he told me that they still had no sensors in stock, he would pass this message on to his manager, and that he would give me a call soon with any updates On July the 6th, I came into the Auto Care Center and the Service Manager advised me to buy the sensor from another Walmart and they would install it and reimburse me when I came back with it He told me that if I did not want to do that then I would have to wait until they got it in stock I chose to wait because I had nothing in writing stating that Walmart would reimburse me if I bought a sensor Also, why couldn't the manager go to another Walmart and buy the part if they were suggesting it to me (just my thoughts)?
As of today, it has been six weeks and three days since my tire sensor was broken by a Walmart Auto Care Center Associate I feel like *** *** (the Manager) could have at least done me the curtesy of a call with an update This has been such a lengthy process and I don't understand why it couldn't have been rectified quickly Hopefully there will be no more "run around" and no one else will have to go through what I've gone through
In addition, I will be sending a complaint and copy of this letter to the Revdex.com
Sincerely,
*** ***
These people are absolute thieves! They sold me a product that was used, as soon as I got home and opened it saw that someone had replaced parts of the product, after trying to call and getting no answer on the phone I drove back to this Walmart, even though there were several customer service reps there they refused to even talk to me about my issue, and when I went to try to talk to another associate, the girl from customer service actually walked up and told the other associate not to help meIdk what kind of scam their running here but I am immediately reporting them to the Revdex.com after writing thisI greatly regret walking in this sketchy store and, I don't care about the few dollars I lost but no store should be allowed to do that to people
The woman who refused to help me is the one working in the Customer Service department November 5th around/after 9:30pm
I spoke to customer service about returning Spring Valley fish, flax, & borage oil with Omega 3-6-dietary supplement soft get capsules I had purchased these tablets, since my physician assistant recommended that I buy Omega 3-6-supplements to help with reducing my cholesterol levels
I did not have a receipt and the associate stated that she could not refund or give me credit, since it was a "supplement" She opened the bottle and stated that she could not give credit, since the bottle was opened and that I had already taken some of the soft gel capsules At that point, I informed her that I was returning the capsules, since I may have gotten sick from taking themShe did not apologize that the capsules may have gotten me sick She just insisted that she could not issue a credit toward another bottle She wanted to issue credit for another bottle and that was the most she would do, but after opening the bottle she stated that she would not issue a credit for another
6/11/
Today June 11, at approximately 7:am I went into Walmart located at Roosevelt Boulevard Philadelphia, PA I was going to return a couple of Combat roach gels and one combat roach bait to the storeDue to the fact that these were the same roach gels that I had prior, and they do not work When I arrived at the return center of this store A young Puerto Rican girl was working in this section, and I told her I had a return and that I paid with PayPal The young lady said that she can give me a gift card back She then said don't you have a PayPal credit card and I said, "No." I told her it is supposed to be cash she then says,"no it is a gift card don't you have the PayPal credit card it will go back to your credit card." I said no I don't have the PayPal credit card and my PayPal account is not linked to my debit or credit card; It is PayPal credit, it use to be bill me later and that I use to have issues returning with thatI told her Cedarbrook Walmart gives me cash backI asked her who is the district manager , she said Walmart does not have district managers anymore I said yall don't she said no, then I asked who the manager was she Walmart doesn't have managers anymoreI looked up and no picture was on the wall, I said a picture use to be up there I asked her can she call Walmart.com and she said "no" she can get someone for me I tried to call Walmart.com but they were closed
The young lady said she could get an assistant manager that is when young Puerto Rican man came over after she went and got him He also said that Walmart only gives back gift cards for PayPalI said it is PayPal credit it is not linked to a credit card or debit card it is PayPal credit and it is supposed to be a cash return he then said you can call Walmart or Walmart.com; I forget how he said it I told him that I asked her to call and she said "no" The young lady interjected and said, "I said I would get someone." I said but you did say "no" when I asked you The guy said he can get a manager I said ok I went on to say to the young lady yall just making up stuff she said "no we are not the managers told us." Then she said see it is written and I read the top of a sheet of paper that stated something like, "management retains the right to refuse a return even with a receipt." I told her this doesn't say anything about PayPal
Then the young Puerto Rican man came back with an ugly black man he had on a baseball hat and a plaid flannel shirt and glasses This rude man did not introduce himself he was not in Walmart attire The first thing he said was with PayPal you get a gift card or returned back to your card The rude black man said he has a PayPal account and that is how it works I asked him who are you He then said he is the manager I then asked him, "Do you have a PayPal credit card", he said "yes." I said I don't have a PayPal credit card I have PayPal credit it is not linked to a credit card or a debit card it is supposed to be a refund of cash The rude man was already nasty but it was mild I then asked him to speak to someone over him he said, "I am the manager and I am the last stop." I asked him "you don't have anyone over you." He said "no" I said, "so you are the owner" he said I have Walmart stock I said that don't mean anything a lot of people have stock then he started yelling and said "LOOK YOU AIN'T GETTING CASH BACK IT IS GIFT CARD AND THAT IS IT" I asked him who do he think he is talking to like that he said "YOU" I asked him again who do you think you are taking to like that he said "YOU ARE TRYING TO GET US TO GO AGAINST POLICY AND WE AIN'T GOING AGAINST POLICY I was getting ready to ask him again then he goes you know what you are going to leave he rushes off screaming "I AM GETTING SECURITY" I told him I am leaving
I filed a Walmart.com complaint and they refunded me all of my money I was offended and disrespected by the way this rude black man was talking to me He was talking to me like I was a man he appears to have abusive behavior towards woman Aside from his abusive behavior he approached a *** in street clothing not Walmart attire that is against policy He needs to be "FIRED" immediately for the way he treats customers as well as him lying saying he was the manager of the store I wanted to find out his name so I called the store about times and finally got someone who has been at the store for a long time She told me that store does a district manager and that this man's is called *** or *** and he is not even a manager he is an assistant manager who works overnight She told me this after I gave her his description She also told me that Walmart does not have any young Puerto Rican male assistant managers so both of these people lied represented themselves as something they are not She also told me the ugly black man that is called *** or *** is rude to customers all the time
Terrible store filled with employees that don't care, deliberately do not help you or ignore you altogetherEmployee refused my return and would not explain whyThe area was dark, but the store was openThe boy who was acting as a greeter, barely spoke and didn't seem at all concerned to answer any questionsWhen I asked for a manager, I was refusedI went to my car and attempted to call the store for a manager, but I was put on hold for nearly minutesI called back and there was no answer, and then I tried againIt seems that store policy is to just not deal with customers if you "don't feel like it." I tried calling customer service for the store and was unsurprisingly bounced around they do not care about their customers
Horrendous customer service, complete lack of care or concern by employees, slovenly presentation and attitudes, and the store itself is filthy
"In store only" Resin Adironka chairs advertised @ $thru 6/10/were not available for purchase in stores
After reading Walmart's weekly ad for resin adirondak chairs for $I went into a Superstore Walmart to purchase one only to be told they were never shipped and may not be shipped before the sale ends and that they do not issue rainchecksI then called other stores in Vancouver, WA and in Portland, OR, and was told the same thingI spoke with Laura, a manager in the Hayden Meadows Drive, Portland, OR, store who said she understood my frustration but that there was nothing she could do to correct the situationMy complaint is that this seems like 'bait and switch', when a store adverises a product at a certain price and then when the customer comes in to buy that product at that price, the store is just hoping that while that product/price is not available, perhaps a profit may be made if the customer finds something else to purchase while the fake ad brought th
5/14/17after work I went to my local walmart after having to be @ workng @ 5am that morning and dealing with finals @ school all week.( I must add that this is the second incident at the same location) I used the express checkout as I usually do, my bill was $I gave the machine $and instead of giving me my full $the machine gave me and a gift cardThe monitor displayed some kind of errorI immediately called the cashier who was monitoring that sectionThe cashier then calls her supervisor whose name is *** or *** and he tells me that he needs to let Asset protection review the tapes to make sure the card came out of the machineMy receipt was there in plan site and it clearly said the amounted entered and the change I was to receiveClearly anyone could see this was a technical problem with the machineIt made no sense for me to give the machine my $and ask the store for $backI was told I had to wait until they reviewed the tapesI asked for a manager and *** (manager) came and did not offer me an apology or had a word to say to meAfter being held as a prisoner for what seemed like a lifetime and having customers stare at me as if I'd commited a crime I was cleared once asset protection called *** or ***(customer support) and confirmed the card DID indeed come out of the machine ( they never even bothered to read the error mesaage on the monitor) only then was I given my change and allowed to leave without an apology of any kindThe first incident was also at the express checkoutIt was a busy Saturday again and there was only one cashier over seeing that areaI brought my items and was walking out of the door and was stopped by a young man who askes me for a receipt, I asked him who he was and he said asset protectionI asked him for I.D and he compliedI asked "why I was being stopped?" He replied" we believe you didnt pay for some of your items" I immediately gave him my receipt he checked my items and sais okHe didnt apologize at all, he simply walked awayNot at all concerned about my embarrassment or the discomfort he'd just caused meMy experiences at this store have made it impossible for me to continue to shop hereIt seems as though Im being targeted for one reason or anotherI'm a law student and fully understand when I've been discriminated against or singled outThe insult to injury in both cases is I never received an apology after each employee found no basis for their accusationsHeartbreaking and discriminatory
Horrible customer service hereI'm a physician and was trying to help a patientI was on hold for minutes then hung up on without anyone answering the phoneSpent another minutes on holdWhen someone finally answered and I told them what happenedno reply, no apology, no acknowledgmentFinally spoke to pharmacistTried to tell her about my experience, she simply kept interrupting me and had no interest in my feedback then hung up on meI would recommend you shop elsewhere
After my husband William's eye exam it was discovered that his prescription hadn't changedWe proceeded to go next-door to the vision center so he could get new frames for his existing lensesAfter standing around for about minutes finally someone came to "help"My husband explained to *** that he just needed the lenses from his old glasses put into a new frame*** seemed baffled by this requestWhile smearing his greasy thumb all over the lens, he told my husband he wasn't sure if they could do thatMy husband then asked him if he would call someone to see if they could do it The look on his face was that of a deer in headlights and he proceeded to explain to my husband WHY they couldn't do itHe told my husband they would have to send the old glassed and new frame to the lab, to which my husbands responded OKThen he said that they couldn't do it and that my husband would have to do it himselfMy husband, looking puzzled, said really? *** said yes because we cannot do it here we would have to send it to them to the lab, To which my husband said AGAIN okayThinking that *** was trying to say that there would be additional cost involved, I joined in and said that didn't matter because his work would reimburse him since they were safety glassesMy husband said yeah, but *** insisted they couldn't do itFeeling completely frustrated at that point we both got up and went off leaving the other products on the table that we were going to buyI looked at *** and told him, you can put things away yourself! What an i
t!!!
I'm thinking this is a good time to start buying our eyeglasses from Costco
This review is in reference to store #on Tennessee street in Tallahassee Florida
I WILL NEVER SHOP THIS WALMART AGAIN!
Today was my second experience trying to return a DEFECTIVE item at this store
Last year I purchased a pair of Interceptor boots, within three days the zipper on the side broke offWhen I went to return them, I was told that despite the fact that I had the reciept, they were too "dirty" to returnHello they're work boots, and I was working in them when they broke and I had to walk around with a broken boot all day
Today I went in with an early Christmas gift, a quart electronic pressure cooker from as seen on tv, that I had only used a few times before realizing that it didn't fully pressurize and burned all the foodI did not have my reciept because my friend bought it for me AS A GIFTThe woman at the customer service counter was very nice and told me to go get another one from the shelfWhen I got back, CSS Manager Demonte was telling my mother that they would not do an exchange or a return without a receiptWe explained it was a gift, but he said there was absolutely nothing they could doThen Demonte gave us the corporate number to as seen on tv, to try and get them to return itI called the number right away, and they said guess what you have to return it at the storeWe talked to Demonte again, told him that as seen on tv said that Walmart had to do itHe again insisted that they couldn't return it without a reciept even if it was a giftWe asked to speak to another managerHe called Shay, and went and talked to her first, before bringing her to us, to which we explained the same thingIt was a defective product that was a giftShe refused as well
What the *** is wrong with Walmart employees? Since when can you not return an early Christmas gift? Never again
I purchased a cell phone for my granddaughter late 12/ We contacted Walmart Family Mobile for cell phone service My son purchased a new phone and service for my granddaughter and told me to cancel Walmart Family Mobile I called and told them to cancel my serviceVery difficult time getting through I then received another bill (charges were paid directly from my Visa Charge) I send note to them on their bill that I called and cancelled my service I sent them another note on 6/20/that this service was to be cancelled I then received letter from Walmart Family Mobile date 6/30/that they did research and my account was cancelled 2/1/for non payment and payment was received on 6/27/and no other payment was do I kept receiving more billings and had my bank who I have visa through to contact them since the bank cannot stop the charges since contract is between myself and the vendor I sent them a letter showing all payments that Visa paid them direct I rece
I am not sure who is in charge of the care of the Beta fish at the Hueytown store, the ones that are in the Dept with the aquarium decor, but every time I go to that aisle I get upset about the condition that the fish are inMy daughter who is also an animal lover does as wellThis is unacceptableThere is at least one dead beta fish every time I go in and they are in terrible shapeI have not complained before hoping it was an isolated incident, but this is a common occurrenceIf they can't be cared for any better than this, the business should not be selling live animalsI have reached out to them and received no response
I bought a hotspot card thinking it was a phone card, straight talk directed me to scratch the back.I didnt use it and neither company will exchange
I purchased a Straight talk card thinking it was a regular $phone card because it looks almost identical to regular phone cards and they're right next to each other.I called and was instructed to scratch the security film from the back by straight talkWhen I asked why it wasn't working we realized it was only for "hotspot" or "bring your own tablet"I have had an incident like this occur before at "Wal-Mart" when I was given the wrong card by an associate and when the error was realized the two companies-i.e"Straight talk" and "Wal-mart" cross-referenced with one another to handle the problemI am now being told by "Wal-Mart" that there's nothing they can do because the security film has been scratched offEven though I was instructed to do this by a "Straight talk" employee"Straight talk" is telling me that they cannot trans
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repairs
Primary and secondary damages caused by Wal-Mart auto center at Carl D Silver Pkwy, Fredericksburg, VA and consequently during the repair at an authorized repair facility of Wal-Mart rendering the vehicle unsafe
As part of purchase of new set of tires from Wal-Mart I also purchased lifetime balancing and rotation for the safety of my family and the occupants of the of my vehicleOn 06/05/the car was taken to Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingThe car did not have any mechanical deficiencies, at the time it was dropped off at Carl D Silver Pkwy, Fredericksburg, VA Wal-Mart for tire rotation and balancingCarl D Silver Pkwy, Fredericksburg, VA Wal-Mart auto center notified us at the time of the pithat they have cross treaded one of the
I made the mistake of trusting Wal-Mart to take make my son's 10th birthday cupcake cake, HUGE MISTAKEI arrived at the store to pick up his cake and the two women at the counter looked at me like deer in headlights, like I was speaking another languageThey checked their fridge and advised that they did not have my son's cake and proceeded to bring out a Christmas tree cake, explaining that was all they hadNever once did I get an apology or an explanation as to what happened
They just looked dazed and confused at me the entire time until I walked off annoyedBeing a former Wal-Mart ecommerce employee, most of my shopping used to be done at their storesUnfortunately, since shopping at their store in Maple Grove, most of my business has gone to Target and Cub groceryTheir staff at this location is rude, incompetent, and need more trainingI refuse to step foot in another Wal-Mart store moving forwardComplete disgrace
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it
Took my truck in for lube service asked if they check and fill transmission and power steering fluid as they both were a little low they assured me yesI have a so its not a new vehicle After paying checked levels and sure enough both were still low the lube techs promissed me a service that I paid for and they never completed itI had to go buy more fluids and take care of it myself
Lacey Wal-Mart in Hawke prairie customer service and clothes line have a attitude with me cause I'm deaf and call to ask several questions about the auto battery and they transfer me to clothing line why??? then that lady cussing me out and I request to have a manager and supervisor together and discuss my experience with that lady so Barba and *** is the manager/supervisor they hung up on meNo I don't bother to call but file a complaint on Revdex.com
August 3,
Walmart Stone Mountain Supercenter
Auto Care Center
Rockbridge Road
Stone Mountain, GA
Dear Walmart (Auto Care Center):
I am writing to let you know that I have a grievance relating to the breaking of my tire pressure sensor and the daunting delay it is taking to repair this in a timely fashion I would also like this matter to be fully investigated as far as how the Auto Care Center takes steps to ensure a customer is contacted and updated when a mistake happens with their vehicle
On June 19, 2018, I came into the Auto Care Center of Walmart with a screw in a tire Since there was roughly a month left of wear and tear left on my tires, I decided to get a new set of tires for the first time since I bought my vehicle Customer service helped me pick out a set of tires and I was told that I did not need valve stems on my car since I had centers on my vehicle Upon leaving, customer service told me that my tire pressure light would go off after a few hours of driving time
Unfortunately, after coming back to the Auto Care Center on Wednesday the 20th and Thursday the 21st, my tire pressure light was still on Anthony (the Service Manager) ran tests and found out that my tire pressure sensor was broken The Service Manager apologized on behalf of the new employee that broke it and told me that they would replace it right awayThe only tire sensor they had in stock broke upon replacement and so the Service Manager placed something in place of the sensor (I think he told me valve stem, but I'm not sure) and told me to come back soon to get a brand new tire sensor installed
I went to get a tire alignment from *** *** of *** (since Walmart does not do alignments with new tires) on June the 22nd On my ride home something fell off my vehicle and created a monstrous noise for the whole minute ride home Upon going back to Nalley Nissan of Atlanta, they could not find anything, but I wonder if it was what the Servicer Manager put in place of the sensor I decided to wait and let Walmart look at my vehicle when they called me back about my tire pressure sensor replacement
On July 4, 2018, I called Walmart's Auto Care Center multiple times When I finally got in contact with Anthony (the Service Manager) he told me that they still had no sensors in stock, he would pass this message on to his manager, and that he would give me a call soon with any updates On July the 6th, I came into the Auto Care Center and the Service Manager advised me to buy the sensor from another Walmart and they would install it and reimburse me when I came back with it He told me that if I did not want to do that then I would have to wait until they got it in stock I chose to wait because I had nothing in writing stating that Walmart would reimburse me if I bought a sensor Also, why couldn't the manager go to another Walmart and buy the part if they were suggesting it to me (just my thoughts)?
As of today, it has been six weeks and three days since my tire sensor was broken by a Walmart Auto Care Center Associate I feel like *** *** (the Manager) could have at least done me the curtesy of a call with an update This has been such a lengthy process and I don't understand why it couldn't have been rectified quickly Hopefully there will be no more "run around" and no one else will have to go through what I've gone through
In addition, I will be sending a complaint and copy of this letter to the Revdex.com
Sincerely,
*** ***
These people are absolute thieves! They sold me a product that was used, as soon as I got home and opened it saw that someone had replaced parts of the product, after trying to call and getting no answer on the phone I drove back to this Walmart, even though there were several customer service reps there they refused to even talk to me about my issue, and when I went to try to talk to another associate, the girl from customer service actually walked up and told the other associate not to help meIdk what kind of scam their running here but I am immediately reporting them to the Revdex.com after writing thisI greatly regret walking in this sketchy store and, I don't care about the few dollars I lost but no store should be allowed to do that to people
The woman who refused to help me is the one working in the Customer Service department November 5th around/after 9:30pm