black web product not working and warranty info available
Sumbitted the following problem and has received no reply
properly!
Subject
Store Experience
Response By Email (01/21/05:PM)
Dear *** ,
Thank you for contacting Walmart Customer CareWalmart strives to provide excellent customer service along with quality merchandise for purchase
Please contact the store where the purchase was made and speak with a salaried member of management to receive a copy of your receiptIf you have a receipt and the TC number is not legible, management can print another one
We appreciate your feedback as we work to continue to improve the customer experienceIf we can be of any further assistance, please do not hesitate to contact us
Sincerely,
Walmart Customer care
Customer By (01/21/05:PM)
We purchased on 07/01/from store (in maine) a 3cd stereo (068113116293s for We arrived home back in Ny and the unit did not functionWe ca
I visited my local Walmart Supercenter (SE 82nd Avenue, Portland, OR 97266) at around 9:00pm on April 10th to get some groceries Since I just got an exclusive coupon Noosa Yoghurt Corporate (a $value) in the mail, I brought it along to redeem with my purchaseWhen I checked out, the cashier took a look at my coupon then called the manager, Dara, overIn this case, the item is only $1.79, so I was supposed to get some changes back according to the corporate policy, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase." However, this manager gave me a hard time and considered that as "Coupon Frauds", which extremely humiliated me in front of a long line of other waiting customersI told her I know what coupons frauds mean, and she should not have said thatIn return, I received a response from her that I basically understood as, "You can do your business here now, or you can take it somewhere elseWe do not really care or appreciate your presence here." Immediately, I thought to myself, "What? That was the rudest thing that a manager could have said to me, EVER." Thus, I canceled the whole transaction and told myself I will NEVER want to support ANY Walmart againAt the moment, I have got so much confusion and frustration, like, "How could someone who does not have enough knowledge about the corporate policies become a manager?", "How could someone with such low social skills become manager?", and so onI have worked in Customer Services, and there are days that I have to stay from 5:00am to 5:00pm, but I never take any negative energy on a customer because I know it is WRONGHonestly, it makes me even more upset to realize that a friend of mine used the same coupon sent by the corporate a few months back, and he was well taken care of by a happy cashier at the timeI was there with him and witnessed the whole smoothly running transactionI even remembered thinking to myself how cool this Walmart was and how much I wanted to support itHowever, this experience made me regret all those good thoughtsI would like Walmart Corporate to properly train the employees about your policies because seeing a manager making up their own store policies against the corporate is a terrible thingIn addition, I have never received a sincere apology from Dara or the cashier for their hostile behaviors and for wrongfully accusing me for "Coupon Frauds" over $If this comment is not fully investigated and fixed, I would have no choice but sharing this horrible experience with my family, relatives, friends, and social network followers, so they can avoid getting in the same ugly situationMaybe it would not hurt the corporate as a whole, but it will definitely hurt that store's profit because 95% of my friends usually shop thereThanks to Dara's suggestion to "go shopping elsewhere", my six years of support for Walmart just went down the drainWhat a shame!
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
I was attempting to exchange a blackweb cellphone car chargerI went to the store on fletcher avewhere I purchase the productThey did not have itI then went to the store on NNebraska AveThey did not have that particular car charger alsoI then I went to customer service with a similar car charger from the same company blackwebI spoke with one representative and two supervisors in customer ***The last supervisor looked online for this productThey could not find this particular one onlineShe said without a receiptThat she could not do anything about this
Product_Or_Service: Blackweb cellphone car charger
Bought cell phone card, and wasn't in my bag
I went to my local wal mart to buy a pre-paid cell phone and card As usual, help was hard to find A man from another deptwas helping me, when he was ordered to let me go Woman was very ignorant So, another woman finally helped me get a phone and card I checked out and continued my shopping When I got home and put groceries away I checked my phone and card bag, and only the phone was there I called the store right then, and after some time got a woman(***) to take my story and she told me a Mgr would call me back At 3:pm Asst Mgr *** ( he said this numerous times during the phone call), called me back and told me that there was nothing he could do for me, as he saw on video that the card was put into the bag and it was my fault for losing it He was very, very rude I told him fine, and said I would talk to my credt card company and file a complaint with the Revdex.com He said go ahead Here again-very rude I took t
Misleading Pricing
Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
On April 11, 2016, I went to Walmart to purchase some patio stonesI had an ad from the local *** store that had 12xpatio stones for $each that I was intending to use at the Walmart and have them match the price as per their price matching policy which I have used numerous timesI purchased of them at the matched price and said I was going to return for more because I didn't want to overload my truckI returned less than an hour later and when I tried to purchase the rest of what I needed, I was informed that they didn't match *** I explained that I had just purchased some and hadn't had a problemThe cashier contacted the CSM who was on duty, ***, to come to the registerI explained the situation to him and he said that they couldn't match the ad because it had to be the same manufacturerMy wife and I are former management level employees of Walmart and during our combined years, we had never heard of that policyI asked him why I had never been asked this
I really wish there was a way to post a video I took of the women's restroomI couldn't believe the extent they let it get toI had a manager walk into the restroom with me and she stated "yeah, we already know" and walked awayThere was paper towels so over flown in the trash that not only was there a pile on the floor but also the sinks were full of paper towelsEach bathroom stall was overflow n with toilet paper in the trash and all over the floorAbsolute disgusting
I would like a refund or exchange he for a t.vthat I purchesedIt broke internally days after purchase; we have a year service plan
I purchased a 55" vizio t.vfrom Wal-Mart on 3-3-along with a year service planAfter being owned for days the tv cracked from the inside and the color turned into verticle lines of colorSome vizio t.vcan experience thermal cracks from the inside so I called Wal-Mart to have the t.vexchanged and I was told that everything in the store has a day return policy except electronics; electronics have a day return policy and I was told to call the number on my service plan pamphletAfter calling the number for the service plan powered by asurion I was informed that this type of damage was considered accidental damage and they didn't cover that type of damage so I was directed to call the t.vmanufacturer which is vizioAfter sitting on the phone for more than an hour with vizio they decided it was outside damage and they couldn'
WALMART HEADQUARTERS are placing "USA" STICKERS on bats that are actually "USSSA" bats and ARE ILLEGAL TO USE IN BASEBALL YEARWALMART HEADQUARTERS has decided to mislead customers by placing "USA" STICKERS on all their "USSSA" batsIn January all baseball leagues made it illegal to use "USSSA" bats on the fieldInstead of removing the illegal bats from their shelves, WALMART printed up stickers copying the original "USA" symbol for all approved baseball bats
I tried to call to get help with customer service and the lady who answered the phone on 11/11/at 3pm said I needed to speak with customer service She put me through to customer service and no one answered after letting it ring for about minutes I called Walmart in Comstock Park MI back and the lady never said hello she just put me through to customer service which continued to ring with no answer I then called a 3rd time and she answered and I said no one is answering at customer service so I need you to help me and I asked for her name She then patched me through to customer service once again and no one answered I continued to call back several times and she would answer the phone but not say anything and patch me through to customer service which no one ever answers I originally called about leaving some of our groceries in the bagging area (which was not self checkout) but no I am writing a review to let everyone know that Wal Mart's customer service is poor and they will not help you
Wrong product in an unopened box
We tried to buy television serial #LTMWVTLUXXXXXXX earlier this afternoon on September 11th, at 4:The box seemed unopened so we did not bother to check the inside conditionHowever, as soon as we got home and opened the box, there was a different television and warranty return system in the box with the serial #LAUSVOKTXXXXXXXNot only was it the wrong television, it was dusty and a streak of something was in the middle of the screen
Immediately, we went back to Walmart and tried to return itHowever, the customer service, both at the local Walmart and the corporation's line, insulted and accused my family of replacing the actual television with an old one
I paid $for a Model VIZIO 50'' D48f-Eto have a broken VIZIO 48'' in that box and accusations against my family's integrity
I have worked for your company and I am very did satisfied how things are handled at store in Springfield no I was let go for a mistake on your part I had took a personal leave didn't know I had got denied I called personal to Ask they said I got denied I was told to talk to the store manager tell her I was denied I needed this time off I have been through a divorce and could not function long story short I talked to *** *** told her I got denied what should I do from there she told me to talk to *** my supervisor as to when I wouldBe back I was not told those days off would count against me!!!!! So I got fired!! I also had no calls that is a lie! I always called in always u need to che k the computers BC I never had no call no show I'm very upset with this company I have no income now going through divorce with aChild put yourself in my shoes store is a joke of a friendly caring staff they act as if they care about u and they don't at all!! It is the messiest store in Springfield mo maybe u should talk to them about that to
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
I was sold stolen giftcards from Walmart Supercenter store #
I purchased over $4,in Walmart Visa Giftcards at $eachOne card was opened, during purchase Customer Service Manager informed me that it was OK to buy and there were no issuesThey sold me this product despite my concernsI found out my card was infact stolen and used in CaliforniaI have now lost $I spoke to the store, who told me to call corporate, corporate referred me to the store once more and they have refused to assist me despite my proof that the card was stolen
To whom this may concern,
I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA
we purchased a UHD *** TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager *** as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV
even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
I purchased Equate Pre Workout Powder on May 7th, I came home and researched this product and couldn't find anything about this product so I Investigated more and found an article about this pre work that they should have removed it off the shelfs and online stores due to unknown ingredients that were added to this product and they were taken to court about this matterWell not knowing this and thank God I research more into this because this could have harmed my bodyI contacted Equate Corporation which is a Walmart Brand and I spoke to Charnisha on May 7th, at 2:35pm and she couldn't find this product nor the barcode and informed me that It should have been taken off the shelfsWell Walmart failed to do so and could have harmed my body if I didn't do my researchThis is unacceptable and Walmart failed to remove this product knowing this could harm someoneI called Walmart and spoke with Alexandra at the Highland AveNational City California location and she informed that they did not get a email form Equate stating to remove this productSomething is not being communicated correctly herePlease Be aware of this product
I bought the boat set for around $with 25% discount on June 15, The store was closing so the sales were final as they saidSo I didn't keep the receipt but I made a big mistakeToday (July 6) about three weeks after I bought the boat set, I opened it with my year old daughterWe were both shocked to find the item was a used one, it's dirty with mud, animal hair and CUT HOLES! The oars were missing, tooThis is the most ridiculous shopping experience I've ever encounter in my life (I am years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by walmart stores, but they wouldn't return or exchange because they don't carry that itemI contacted the coporation's customer service, she adviced me to try more stores to get exchange or returnTo me this is extremely upsetting that Wal-Mart resell an returned item and didn't even check the contentThe item is actually sealed and resold as a NEW ITEM! It's very unbelievable to me
I purchased a acer computer on 01/02/I was not satisfied with the product and attempted to return it at the same location Research CenterI was told by the shift Ms *** I would have to take a Walmart gift card instead of refunding my moneyI am under the day return policyI have reached out to the store manager *** several times and he is never at this store locationHe has not returned my callsI just want to return this item and receive money back for it
Product_Or_Service: 01/02/
black web product not working and warranty info available
Sumbitted the following problem and has received no reply
properly!
Subject
Store Experience
Response By Email (01/21/05:PM)
Dear *** ,
Thank you for contacting Walmart Customer CareWalmart strives to provide excellent customer service along with quality merchandise for purchase
Please contact the store where the purchase was made and speak with a salaried member of management to receive a copy of your receiptIf you have a receipt and the TC number is not legible, management can print another one
We appreciate your feedback as we work to continue to improve the customer experienceIf we can be of any further assistance, please do not hesitate to contact us
Sincerely,
Walmart Customer care
Customer By (01/21/05:PM)
We purchased on 07/01/from store (in maine) a 3cd stereo (068113116293s for We arrived home back in Ny and the unit did not functionWe ca
I visited my local Walmart Supercenter (SE 82nd Avenue, Portland, OR 97266) at around 9:00pm on April 10th to get some groceries Since I just got an exclusive coupon Noosa Yoghurt Corporate (a $value) in the mail, I brought it along to redeem with my purchaseWhen I checked out, the cashier took a look at my coupon then called the manager, Dara, overIn this case, the item is only $1.79, so I was supposed to get some changes back according to the corporate policy, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase." However, this manager gave me a hard time and considered that as "Coupon Frauds", which extremely humiliated me in front of a long line of other waiting customersI told her I know what coupons frauds mean, and she should not have said thatIn return, I received a response from her that I basically understood as, "You can do your business here now, or you can take it somewhere elseWe do not really care or appreciate your presence here." Immediately, I thought to myself, "What? That was the rudest thing that a manager could have said to me, EVER." Thus, I canceled the whole transaction and told myself I will NEVER want to support ANY Walmart againAt the moment, I have got so much confusion and frustration, like, "How could someone who does not have enough knowledge about the corporate policies become a manager?", "How could someone with such low social skills become manager?", and so onI have worked in Customer Services, and there are days that I have to stay from 5:00am to 5:00pm, but I never take any negative energy on a customer because I know it is WRONGHonestly, it makes me even more upset to realize that a friend of mine used the same coupon sent by the corporate a few months back, and he was well taken care of by a happy cashier at the timeI was there with him and witnessed the whole smoothly running transactionI even remembered thinking to myself how cool this Walmart was and how much I wanted to support itHowever, this experience made me regret all those good thoughtsI would like Walmart Corporate to properly train the employees about your policies because seeing a manager making up their own store policies against the corporate is a terrible thingIn addition, I have never received a sincere apology from Dara or the cashier for their hostile behaviors and for wrongfully accusing me for "Coupon Frauds" over $If this comment is not fully investigated and fixed, I would have no choice but sharing this horrible experience with my family, relatives, friends, and social network followers, so they can avoid getting in the same ugly situationMaybe it would not hurt the corporate as a whole, but it will definitely hurt that store's profit because 95% of my friends usually shop thereThanks to Dara's suggestion to "go shopping elsewhere", my six years of support for Walmart just went down the drainWhat a shame!
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
I was attempting to exchange a blackweb cellphone car chargerI went to the store on fletcher avewhere I purchase the productThey did not have itI then went to the store on NNebraska AveThey did not have that particular car charger alsoI then I went to customer service with a similar car charger from the same company blackwebI spoke with one representative and two supervisors in customer ***The last supervisor looked online for this productThey could not find this particular one onlineShe said without a receiptThat she could not do anything about this
Product_Or_Service: Blackweb cellphone car charger
Bought cell phone card, and wasn't in my bag
I went to my local wal mart to buy a pre-paid cell phone and card As usual, help was hard to find A man from another deptwas helping me, when he was ordered to let me go Woman was very ignorant So, another woman finally helped me get a phone and card I checked out and continued my shopping When I got home and put groceries away I checked my phone and card bag, and only the phone was there I called the store right then, and after some time got a woman(***) to take my story and she told me a Mgr would call me back At 3:pm Asst Mgr *** ( he said this numerous times during the phone call), called me back and told me that there was nothing he could do for me, as he saw on video that the card was put into the bag and it was my fault for losing it He was very, very rude I told him fine, and said I would talk to my credt card company and file a complaint with the Revdex.com He said go ahead Here again-very rude I took t
Misleading Pricing
Stuffed Plush bear marked at $in Large Print and a small print note saying you must buy greeting cards to get this price--regular price $
On April 11, 2016, I went to Walmart to purchase some patio stonesI had an ad from the local *** store that had 12xpatio stones for $each that I was intending to use at the Walmart and have them match the price as per their price matching policy which I have used numerous timesI purchased of them at the matched price and said I was going to return for more because I didn't want to overload my truckI returned less than an hour later and when I tried to purchase the rest of what I needed, I was informed that they didn't match *** I explained that I had just purchased some and hadn't had a problemThe cashier contacted the CSM who was on duty, ***, to come to the registerI explained the situation to him and he said that they couldn't match the ad because it had to be the same manufacturerMy wife and I are former management level employees of Walmart and during our combined years, we had never heard of that policyI asked him why I had never been asked this
I really wish there was a way to post a video I took of the women's restroomI couldn't believe the extent they let it get toI had a manager walk into the restroom with me and she stated "yeah, we already know" and walked awayThere was paper towels so over flown in the trash that not only was there a pile on the floor but also the sinks were full of paper towelsEach bathroom stall was overflow n with toilet paper in the trash and all over the floorAbsolute disgusting
I would like a refund or exchange he for a t.vthat I purchesedIt broke internally days after purchase; we have a year service plan
I purchased a 55" vizio t.vfrom Wal-Mart on 3-3-along with a year service planAfter being owned for days the tv cracked from the inside and the color turned into verticle lines of colorSome vizio t.vcan experience thermal cracks from the inside so I called Wal-Mart to have the t.vexchanged and I was told that everything in the store has a day return policy except electronics; electronics have a day return policy and I was told to call the number on my service plan pamphletAfter calling the number for the service plan powered by asurion I was informed that this type of damage was considered accidental damage and they didn't cover that type of damage so I was directed to call the t.vmanufacturer which is vizioAfter sitting on the phone for more than an hour with vizio they decided it was outside damage and they couldn'
WALMART HEADQUARTERS are placing "USA" STICKERS on bats that are actually "USSSA" bats and ARE ILLEGAL TO USE IN BASEBALL YEARWALMART HEADQUARTERS has decided to mislead customers by placing "USA" STICKERS on all their "USSSA" batsIn January all baseball leagues made it illegal to use "USSSA" bats on the fieldInstead of removing the illegal bats from their shelves, WALMART printed up stickers copying the original "USA" symbol for all approved baseball bats
I tried to call to get help with customer service and the lady who answered the phone on 11/11/at 3pm said I needed to speak with customer service She put me through to customer service and no one answered after letting it ring for about minutes I called Walmart in Comstock Park MI back and the lady never said hello she just put me through to customer service which continued to ring with no answer I then called a 3rd time and she answered and I said no one is answering at customer service so I need you to help me and I asked for her name She then patched me through to customer service once again and no one answered I continued to call back several times and she would answer the phone but not say anything and patch me through to customer service which no one ever answers I originally called about leaving some of our groceries in the bagging area (which was not self checkout) but no I am writing a review to let everyone know that Wal Mart's customer service is poor and they will not help you
Wrong product in an unopened box
We tried to buy television serial #LTMWVTLUXXXXXXX earlier this afternoon on September 11th, at 4:The box seemed unopened so we did not bother to check the inside conditionHowever, as soon as we got home and opened the box, there was a different television and warranty return system in the box with the serial #LAUSVOKTXXXXXXXNot only was it the wrong television, it was dusty and a streak of something was in the middle of the screen
Immediately, we went back to Walmart and tried to return itHowever, the customer service, both at the local Walmart and the corporation's line, insulted and accused my family of replacing the actual television with an old one
I paid $for a Model VIZIO 50'' D48f-Eto have a broken VIZIO 48'' in that box and accusations against my family's integrity
I have worked for your company and I am very did satisfied how things are handled at store in Springfield no I was let go for a mistake on your part I had took a personal leave didn't know I had got denied I called personal to Ask they said I got denied I was told to talk to the store manager tell her I was denied I needed this time off I have been through a divorce and could not function long story short I talked to *** *** told her I got denied what should I do from there she told me to talk to *** my supervisor as to when I wouldBe back I was not told those days off would count against me!!!!! So I got fired!! I also had no calls that is a lie! I always called in always u need to che k the computers BC I never had no call no show I'm very upset with this company I have no income now going through divorce with aChild put yourself in my shoes store is a joke of a friendly caring staff they act as if they care about u and they don't at all!! It is the messiest store in Springfield mo maybe u should talk to them about that to
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
I was sold stolen giftcards from Walmart Supercenter store #
I purchased over $4,in Walmart Visa Giftcards at $eachOne card was opened, during purchase Customer Service Manager informed me that it was OK to buy and there were no issuesThey sold me this product despite my concernsI found out my card was infact stolen and used in CaliforniaI have now lost $I spoke to the store, who told me to call corporate, corporate referred me to the store once more and they have refused to assist me despite my proof that the card was stolen
To whom this may concern,
I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA
we purchased a UHD *** TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager *** as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV
even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
I purchased Equate Pre Workout Powder on May 7th, I came home and researched this product and couldn't find anything about this product so I Investigated more and found an article about this pre work that they should have removed it off the shelfs and online stores due to unknown ingredients that were added to this product and they were taken to court about this matterWell not knowing this and thank God I research more into this because this could have harmed my bodyI contacted Equate Corporation which is a Walmart Brand and I spoke to Charnisha on May 7th, at 2:35pm and she couldn't find this product nor the barcode and informed me that It should have been taken off the shelfsWell Walmart failed to do so and could have harmed my body if I didn't do my researchThis is unacceptable and Walmart failed to remove this product knowing this could harm someoneI called Walmart and spoke with Alexandra at the Highland AveNational City California location and she informed that they did not get a email form Equate stating to remove this productSomething is not being communicated correctly herePlease Be aware of this product
I bought the boat set for around $with 25% discount on June 15, The store was closing so the sales were final as they saidSo I didn't keep the receipt but I made a big mistakeToday (July 6) about three weeks after I bought the boat set, I opened it with my year old daughterWe were both shocked to find the item was a used one, it's dirty with mud, animal hair and CUT HOLES! The oars were missing, tooThis is the most ridiculous shopping experience I've ever encounter in my life (I am years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by walmart stores, but they wouldn't return or exchange because they don't carry that itemI contacted the coporation's customer service, she adviced me to try more stores to get exchange or returnTo me this is extremely upsetting that Wal-Mart resell an returned item and didn't even check the contentThe item is actually sealed and resold as a NEW ITEM! It's very unbelievable to me
I purchased a acer computer on 01/02/I was not satisfied with the product and attempted to return it at the same location Research CenterI was told by the shift Ms *** I would have to take a Walmart gift card instead of refunding my moneyI am under the day return policyI have reached out to the store manager *** several times and he is never at this store locationHe has not returned my callsI just want to return this item and receive money back for it
Product_Or_Service: 01/02/