Barry D***, a sales associate of Plessers.com, helped me with my purchasesHe took the initiative to direct me to other options when the model we preferred was not availableHe offered me rebates and discounts on services and warranties I did not know were availableThere was never any pressure to decide now or loose the offer extended on the phoneHe was patient with us as we took time to make our decisionWe are so pleased with the whole purchase experienceWe are expecting the same positive experience with the delivery processWe have other appliance purchases that we need to make soon and Barry will be the first I will call for assistance and pricingThanks Barry
I ordered my appliances online in the past but I had a very bad experience so I stopped ordering many years agoSteven was very courteous and kind in handling and explaining about my order, delivery etc.he kept me in contact every step of the way.he told me,what day my ordered will be picked up, how long it will take and he was right on the mark with the timingsince I was going on long vacation, I contacted your delivery department and they contacted delivery company to make sure I get my delivery by latest July 25thand I did.delivery company AM trucking was also prompt in answering my callsI am very impressed with the way, from cradle to grave,you handled my orderedThis was "JOB WELL DONE"
I had a great experience working with Barry D***He took the time to get me the best price and warrenty information.I have more appliences to purchase and I will contact Barry and Plesser's firstThanks *** ***
Salesperson Mark Z*** was great to deal with, He was very knowledgeable, friendly, and had a low key approach which made the experience very easy and efficient
My wife and I visited Plesser's to buy a stove We had picked out a particular brand and model but when I called the store they only had a similar model on display but could sell me either oneWe visited the store and our salesperson, Peter, was helpful and explained all of the options very patiently and clearlyI must say we were very happy with both the store and particularly our salesperson and were comfortable in our decision to make a purchase
Incredible experience with Plesser's Appliance! We were in market for a new fridge and we were not sure how it would turn out buying a big item from an online store We saw great deals from Plesser's Appliance and MsJennifer O*** was very helpfulWe had a last minute fridge model change before shipment and she handled it graciously and save us even more moneyGreat personality and very trustworthyWe would definitely continue to buy from them when more needs come up
I called to order a new Samsung stoveEugene was extremely helpful and knowledgeable He explained every detail of the process, including shipping details, the warranties, and all other pertinent informationPressers had a great price and great customer serviceWhen I need to replace any appliance, I will certainly call Plessers
I would love to express my deepest gratitude to Dominique, Steve at Plesser's appliances for an outstanding customer serviceWe have been dealing with many contractor's and customer service representatives but so far Plesser's appliances represented by Dominique and Steve Rehn have shown fantastic cooperation, understanding and professionalismAbsolutely impressedWith no doubt in my mind you defiantly set up the highest level in human relations and business conductHappy I came to you for our refrigerator needsYou will be the first one to recommend and call next time aroundYou help me keep my hope in humanityThank you from the bottom of my heart
I used Plesser's Appliance to purchase a new refrigerator and a new dishwasherThe purchase process was very smooth and delivery was on timeThat said, we had a third party (not affiliated with Plesser's) handle installation of the appliances and short story, issues were created as a resultWe contacted Plessers and they were extremely helpful in bringing all issues to closureSpecfically, Brianna W***, exceeded my expectations in terms of followup and providing solid information quicklyShe really turned a potentially painful situation, into a first class experience, and I could not have been happier with the interactions we had with Plesser's overall
I couldn't be more pleased with the customer service specialist Brianna She was professional in her demeanor, resolved my problem right away, was patient and understanding She even followed up with me to ensure I was satisfied Thank you Plesser's for having her part of your team
Ourstanding service !!!
Incredible experience with Plesser's Appliance! We were in market for a new fridge and we were not sure how it would turn out buying a big item from an online store We saw great deals from Plesser's Appliance and MsJennifer O*** was very helpfulWe had a last minute fridge model change before shipment and she handled it graciously and save us even more moneyGreat personality and very trustworthyWe would definitely continue to buy from them when more needs come up
Over the years my wife and I have purchased several appliances from Plesser's Appliances in New York All of them arrived in their original box, which is then opened so that we can inspect the machine This has been the case with a washer, dryer, two refrigerators, and a gas stovetop we purchased through Plesser's But the Bosch dishwasher we purchased last year did not come in a box, my wife, who received it, said When I opened the dishwasher's door I found the product information package had been opened and booklets, along with other items, had been tossed inside the wet machine Seeing this, I looked for more evidence that the dishwasher had been used and found it I concluded that the difficulty the previous owner encountered in starting it (the door has to be opened first) made them assume it didn't work The puzzle is why Plesser's sent us this machine I called them about it and they said it came directly from Bosch, but this isn't true The invoice said that the machine came from *** *** I asked Plesser's to make amends, but they refused to I would not recommend this company to anyone
We had a great experience today!!
We had a number of appliances to order and Steve was so nice, informative and wonderful to work with!!!
Great job!!!! I would rate my experience a star!!!!
It was a pleasure dealing with Barry D*** on the purchase of a new refrigerator Barry made the process quick and easy Within minutes of chatting I was able to get a great deal Thanks for the assistance Barry and Plesser’s appliance*** *
Mark L*** was my salesman and spent a significant amount of time with me to make sure I got the appliances I wantedHe was patient through all my questions and went out of his way to give me the best pricesHe also was able to email the specs to my kitchen cabinet people directly so that they had the right numbers without me having to be in the middleI would highly recommend that you shop here when you need any appliance
I recently made a purchase over the phone with MsJo *** who is a sales specialist for Plessers Appliance This is the second time that I have dealt with MsO*** and each time she has handled my concerns with professionalism, courtesy and competency She was able to explain the company policies in such a way that any customer could understand I eagerly await delivery of my order and know that, if any problems or delays occur, MsO*** will notify me as well as Ensure a smooth delivery
We used Plesser's for our kitchen remodelWe had our share of bumps...some problems with the wall ovens and the hoodNone of it was a reflection on Plesser'sThey stood through us through it all, and helped us resolve our issuesNotably, Joline M*** and Karin S*** in the Customer Service group were amazingResponsive, resolution oriented, and real advocates on our behalf with the appliance companiesWill definitely use them again
Barry D***, a sales associate of Plessers.com, helped me with my purchasesHe took the initiative to direct me to other options when the model we preferred was not availableHe offered me rebates and discounts on services and warranties I did not know were availableThere was never any pressure to decide now or loose the offer extended on the phoneHe was patient with us as we took time to make our decisionWe are so pleased with the whole purchase experienceWe are expecting the same positive experience with the delivery processWe have other appliance purchases that we need to make soon and Barry will be the first I will call for assistance and pricingThanks Barry
I ordered my appliances online in the past but I had a very bad experience so I stopped ordering many years agoSteven was very courteous and kind in handling and explaining about my order, delivery etc.he kept me in contact every step of the way.he told me,what day my ordered will be picked up, how long it will take and he was right on the mark with the timingsince I was going on long vacation, I contacted your delivery department and they contacted delivery company to make sure I get my delivery by latest July 25thand I did.delivery company AM trucking was also prompt in answering my callsI am very impressed with the way, from cradle to grave,you handled my orderedThis was "JOB WELL DONE"
I had a great experience working with Barry D***He took the time to get me the best price and warrenty information.I have more appliences to purchase and I will contact Barry and Plesser's firstThanks *** ***
Salesperson Mark Z*** was great to deal with, He was very knowledgeable, friendly, and had a low key approach which made the experience very easy and efficient
Julie O*** did a nice job helping me place my orderWill report when delivery experience takes place
My wife and I visited Plesser's to buy a stove We had picked out a particular brand and model but when I called the store they only had a similar model on display but could sell me either oneWe visited the store and our salesperson, Peter, was helpful and explained all of the options very patiently and clearlyI must say we were very happy with both the store and particularly our salesperson and were comfortable in our decision to make a purchase
Incredible experience with Plesser's Appliance! We were in market for a new fridge and we were not sure how it would turn out buying a big item from an online store We saw great deals from Plesser's Appliance and MsJennifer O*** was very helpfulWe had a last minute fridge model change before shipment and she handled it graciously and save us even more moneyGreat personality and very trustworthyWe would definitely continue to buy from them when more needs come up
I called to order a new Samsung stoveEugene was extremely helpful and knowledgeable He explained every detail of the process, including shipping details, the warranties, and all other pertinent informationPressers had a great price and great customer serviceWhen I need to replace any appliance, I will certainly call Plessers
I would love to express my deepest gratitude to Dominique, Steve at Plesser's appliances for an outstanding customer serviceWe have been dealing with many contractor's and customer service representatives but so far Plesser's appliances represented by Dominique and Steve Rehn have shown fantastic cooperation, understanding and professionalismAbsolutely impressedWith no doubt in my mind you defiantly set up the highest level in human relations and business conductHappy I came to you for our refrigerator needsYou will be the first one to recommend and call next time aroundYou help me keep my hope in humanityThank you from the bottom of my heart
I used Plesser's Appliance to purchase a new refrigerator and a new dishwasherThe purchase process was very smooth and delivery was on timeThat said, we had a third party (not affiliated with Plesser's) handle installation of the appliances and short story, issues were created as a resultWe contacted Plessers and they were extremely helpful in bringing all issues to closureSpecfically, Brianna W***, exceeded my expectations in terms of followup and providing solid information quicklyShe really turned a potentially painful situation, into a first class experience, and I could not have been happier with the interactions we had with Plesser's overall
I couldn't be more pleased with the customer service specialist Brianna She was professional in her demeanor, resolved my problem right away, was patient and understanding She even followed up with me to ensure I was satisfied Thank you Plesser's for having her part of your team
Ourstanding service !!!
Very helpful, and accommodated a special delivery needGreat experience
Incredible experience with Plesser's Appliance! We were in market for a new fridge and we were not sure how it would turn out buying a big item from an online store We saw great deals from Plesser's Appliance and MsJennifer O*** was very helpfulWe had a last minute fridge model change before shipment and she handled it graciously and save us even more moneyGreat personality and very trustworthyWe would definitely continue to buy from them when more needs come up
Over the years my wife and I have purchased several appliances from Plesser's Appliances in New York All of them arrived in their original box, which is then opened so that we can inspect the machine This has been the case with a washer, dryer, two refrigerators, and a gas stovetop we purchased through Plesser's But the Bosch dishwasher we purchased last year did not come in a box, my wife, who received it, said When I opened the dishwasher's door I found the product information package had been opened and booklets, along with other items, had been tossed inside the wet machine Seeing this, I looked for more evidence that the dishwasher had been used and found it I concluded that the difficulty the previous owner encountered in starting it (the door has to be opened first) made them assume it didn't work The puzzle is why Plesser's sent us this machine I called them about it and they said it came directly from Bosch, but this isn't true The invoice said that the machine came from *** *** I asked Plesser's to make amends, but they refused to I would not recommend this company to anyone
We had a great experience today!!
We had a number of appliances to order and Steve was so nice, informative and wonderful to work with!!!
Great job!!!! I would rate my experience a star!!!!
It was a pleasure dealing with Barry D*** on the purchase of a new refrigerator Barry made the process quick and easy Within minutes of chatting I was able to get a great deal Thanks for the assistance Barry and Plesser’s appliance*** *
Mark L*** was my salesman and spent a significant amount of time with me to make sure I got the appliances I wantedHe was patient through all my questions and went out of his way to give me the best pricesHe also was able to email the specs to my kitchen cabinet people directly so that they had the right numbers without me having to be in the middleI would highly recommend that you shop here when you need any appliance
I recently made a purchase over the phone with MsJo *** who is a sales specialist for Plessers Appliance This is the second time that I have dealt with MsO*** and each time she has handled my concerns with professionalism, courtesy and competency She was able to explain the company policies in such a way that any customer could understand I eagerly await delivery of my order and know that, if any problems or delays occur, MsO*** will notify me as well as Ensure a smooth delivery
We used Plesser's for our kitchen remodelWe had our share of bumps...some problems with the wall ovens and the hoodNone of it was a reflection on Plesser'sThey stood through us through it all, and helped us resolve our issuesNotably, Joline M*** and Karin S*** in the Customer Service group were amazingResponsive, resolution oriented, and real advocates on our behalf with the appliance companiesWill definitely use them again
Quick,efficient and courteous MrN*** knew exactly what I was looking for and directed me to the correct products instantly