OneMain Financial Reviews (1411)
OneMain Financial Rating
Description: Consumer Finance Loan Companies
Address: 108 N Woodland Dr STE A-B, Lancaster, South Carolina, United States, 29720-4733
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www.springleaffinancial.com
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My rep was tina p*** she was very helpful
The office was friendly and very helpful and was willing to answer any and all questions
I HAVE ENCOUNTERED GREAT PEOPLE AT MY LOCATION, THET WERE SO VERY WARM,FRIENDLY AND HELPFUL, I WILL CONTINUE TO DO BUSINESS WITH THEM
OneMain is magnificent
Dennis was great and took the time to ensure I knew what needed to be done with our humidifier to change filters, he also gave a tip to get a disposable filter when doing home renovation projects
I attempted to use the auto security insurance plan sold by this company and was unable to reach a live person to arrange a tow I tried three times during an hour time waiting from minutes up to minutes on hold with no one answering I finally called a towing service directly and made arrangements and paid I tried several more times to reach a live person at the number on my membership card that evening NO ONE EVER ANSWERED THE PHONE THAT EVENING I called during daytime hours and was connected to a live person fairly rapidly and was given a fax number to which I should submit my receipt for repayment I was told it could take up to days to process If anyone was working that evening (6:to 10:30) at all, it was understaffed...Basically I pay premiums to be frustrated and possibly collect my towing expenses back!
I had a very good experience with One Financial and they were very friendly and helpful and very quick on getting me approved and me the money to my account
I called to my local branch and spoke with "Zayn"We went over several things to get started with the loan process including the amount I was requesting of $After he ran my credit and we went over some additional questions he said I was approved for $unsecured and up to $with my car title and stated what the interest rate would be with a secured loanWe scheduled a time for me to come in later that day to finalize the paperwork and decide whether I wanted the $or full $I specifically asked over the phone if I was approved for the loan what the interest rate would be without it being secured, and his exact words were, "Oh you're approved, there's no question about that"I left it at that and decided I would discuss more details when we were face to face as I had to get back to workWhen I got to the location I advised Zayn I was not going to go with the title loan, that we can just work the figures based on the unsecured loanI then asked if the unsecured loan would still be able to get approved for $7500, but if not then we can just stick with the original plan of $I also advised before he walked out to start putting the paperwork together that I did not want ANY of the insuranceHe said are you sure? Is your job going to cover you if you're out of work days or more? I said yeah I'm sureI will be covered, I don't need the insuranceHe said okay and left the roomMoments later he came in to tell me what my monthly payment would be and to again tell me that one of the insurances would only cost an additional $more to the monthly payment and was I sure I didn't want it? I again said noHe asked if the monthly due date of the first payment would be okay on January 15th? I said fineHe left again and then came back minutes later to only tell me I wasn't approved for $but for only $All this after you've already ran my credit, taken my paycheck stub, and told me I was approved for $as well as other details...???? At that point I advised him I would just take my business elsewhereI don't need lies and the runaroundIf you want to deny a loan because someone doesn't purchase your insurance let's not treat people like they're stupidFunny thing is, there's a note plastered on their walls that specifically states you ARE NOT required to get the insurance and getting your loan or not isn't based on that decisionHaHaThey must have gotten accused of this before and are TRYING to cover their butts!! Save yourself the trouble
Service prompt and friendly
I got a loan for a motorcycle and it has been insured since purchase a few months ago we switched insurance companies and had one main notified about the changeThey sent a letter out stating that we were going to be charged for insurance because it is a requirementAfter calling them several times I and my spouse spoke with the lady there to straighten out things the lady was very rude and unprofessional but said everything was resolved but yet again I received a letter saying that I am being charged for insurance on my bike which has been covered and they have information on
one main financial has been so helpful .they are easy to talk to ,understanding and always try to helpa very pleasant place to do business
They were quite helpful and quickAlthough The rates offered were terrible, I suppose my credit deserved themAt least they were willing to work with meI won't go so far as to lable OneMain as predatory, but I'm certain given the right circumstances and lacking consumer protection laws, they could become such
They were very professional and helped me when I really needed it
I have done business with them for over three yearsI had a glitch with them about a year ago with a payment that they took twice, but they made it right so I let it goNow I'm to the point where I just can't WAIT to be doneThey're rude, pushy, down right predatoryI called them because they said they could add about another $to my loan without my payments going up so I wanted to see about itInstead they came back with an offer of a $loan with a HUGE monthly payment that I didn't wantWhen I told them I wasn't interested they pushed and pushed until I got angryI told them to forget the whole thing and asked for my pay off balanceMy pay off is $With interest, the loan they were trying to force me into taking would have left me with a balance of almost $12,Heckkkkkkkk noThey're predators and if you don't have it in you to stand up for yourself they'll pressure into a worse financial burden than you started with
I cannot WAIT to be done with them and their horrible service
And by the way, they did a hard pull on my credit to authorize giving me that $loan that I didn't ask for, so now my credit is lower over a loan I didn't get because I didn't want it or ask for it
Great companyCame in handy for my daughter's wedding Very easy to work with!!!
Very helpful with my financial needAlways very professional
I had a great experience with OneMain Financial The experience was nothing but short of quality It was fast, friendly and actually fun It wasn't one of those loan experiences that you dread
One Main Financial are by far the best lending source!They explain the lending process to where it is very easy to understandI am on a fixed income, and was kinda of stuck financially, they help me out tremendouslyThey worked directly with me and how much I was able to afford to pay back on the loanGreat place, pleasant people, I will recommend anyone if they are looking for a loan, look no further talk to One Main Financial
Exceptional customer serviceFast and friendlyAffordable rates, all around great experience
The loan process was efficientHowever I don't like how I get a letter every month saying my payment is late when I have automatic payments set upI called into the office because of this a d they said I'm not late it's just an automatic letter that gets sent out every monthThere has to be a way to fix thisI don't understand why a company would be ok with sending their customers fake late statements every month
Excellent overall experience and great customer serviceVery highly recommend One Main Financial!