OneMain Financial Reviews (1411)
OneMain Financial Rating
Description: Consumer Finance Loan Companies
Address: 108 N Woodland Dr STE A-B, Lancaster, South Carolina, United States, 29720-4733
Phone: |
Show more...
|
Web: |
www.springleaffinancial.com
|
Add contact information for OneMain Financial
Add new contacts
ADVERTISEMENT
I had a great experience with this company I needed financial help and they provided that helpThe process was easy and the customer service was greatI have recommended them to other family members
I called for a loan and no one called me back with the answer I had to call again
I needed a loan
One Main provided me with a loan!
No problem
All though the overall customer service was great, the interest rate was out of this world! It would have taken me many many years to pay off this loan I don't recommend your company
vey easy to work with they leave no question unanswered
one main financial has been the best love the people and they are extremely nice also.had brought my girlfriend to them and she is very happy with them also
The staff at the Amarillo Tx office have always been a big help, they explain all transactions with the upmost professionalism and keep information confidentialAlways will to assist!
Not a fanStaff is not trained and extremely unprofessionalI had been pre approved and showed up with my approval papersThey tell me that's not right at all and try to give me a title loanThen they sent me away and asked for info I had already given themAlso the manager apparently only works from 10am to 2pm
I had an exceptional experience with One Main FinancialI was treated with the utmost respect and kindnessEverything was explained to me in a language I could understand and if I did not understand something they made sure I knew what it statedLori treated us the way that she would want to be treatedShe spoke to us as though she had known us for yearsIf I know of anyone who needs financial help I will be happy to send them to One Main Financial
OneMain Financial has always helped me when I needed extra cash to make improvements on my home or just pay off some debts The staff are always friendly and respectful with good advice I appreciate all that they have done for me
Great experience with the people who work at your FtWorth office They answered all my questions, very professional I recommend them to anyone needing assistance financially
Fast and very easy loan
Disappointed- website says was pre- approved, should have info across all symptoms updated
I got sent a mailing from this company saying that I could get a loan for k sounded great at the time being that I was in deep with another company with a high monthly payment so I called the number talked with a very nice lady not her fault at all really she told me the hypes of the loans and then I learned that in fact it was advertisement that 4k loan that the flyer said I could get approved for turned out to be 1,$ with my car as collateral of course It really sounded promising well she said it would be approved she just could see why it wouldn`t the score was good and the thing that could have been in the way was old and they help people all the time with scores mine was over for sure and being that I have been good with another loan company since with good marks never late never missed I was set well I was really excited thinking for once I was going to get a better rate with another company ! Well should have known better should have checked the Revdex.com first now reading all the reviews I see dishonesty is this company's golden rule I really don`t want to do business with a dishonest company I would really like it if they would remove there hard hit from my credit now and stop sending me flyers cause I will not be doing business with them they lost a chance to have a good honest customer I will stay will my high loan company I am current with because they have never been dishonest with me not once and yeah I might be paying more on my loan with that company but honesty is everything
Very happy with the service
Excellent prompt service! Businesses of this nature are usually condescending to their customers however these folks were very kind and understanding and eased our minds about our financial emergencyWould highly recommend them to others
Wonderful experience..very caring professional people
Very easy to work with and their online payment is very user friendly!
Easy and fast process
I have been working on building my credit back upI thought I would try and get a loan through One MainI admit that it was on a whim that I stopped in to a local office while waiting to give someone a rideHad I done my homework, I wouldn't have never stepped foot in the officeMy boyfriend and I have been looking for a second vehicleI have the higher income but he has the better credit scoreI applied for the loan on my own and was told that everything looked good except that they would need what was referred to as "hard collateral"In other words, depending on what my current vehicle (which is financed) was worth, they would consider paying it off, using it as collateral and adding it to the loanWe opted to add boyfriend to the application and they were pleased to announce that the need for "hard collateral" had been removedGreat!!! We were happily informed by not only the rep that I started out with, but by the manager or owner of that specific location, that everything looked good and all we needed was the proof of income, tax return, W-2's etcNo problemOnce they received that information, they would submit it to underwriting and we would be given a number to work withThe very worst thing that could happen at that point was to find out that it wasn't a number we could work with, i.e; if the loan they would offer wouldn't be big enough to be able to get a newer vehicle with a warranty so I didn't end up with a piece of junkIf the number was too low, all I had to do was simply say no thank you we would be no worse off than we startedAgain, be reminded, we were cheerfully informed that things looked greatFast forward to the next dayFaxed over all of the income verification and off it went to underwritingI didn't hear anything towards the end of the work day, I calledThe rep I had spoken with was unavailableThe person who answered the phone looked up my info and informed me that I had been denied and wanted to know if there was anything else he could help me withI thought there had been some kind of mistake given everything we were told yesterdayI politely thanked him for the info and hung upPlease understand, being denied during the credit building process isn't a shock at allIt's the lip service we had received the day before...."everything looks greatNo problemJust get us the income verification and we're goodOnly have to wait for a number"We were told by different peopleNot once were we told that the application could still be deniedNot even so much as a heads upSo again, it's not the denialIts not having someone be forthright enough to say "Hey, although it looks fine at the moment, there's still a chance this could be denied." At least we would have been preparedWe were even told to go check out a few cars and get the price and VIN numbers on them to send to underwriting so we could start working with some figuresThat, in no way, is stating that we could still be denied
I know this story is not nearly as tragic as some of the horrible experiences with this company that I have read hereAnd I am truly sorry for what my fellow consumers have experienced as a result of working with One MainI am just thankful that I have dodged a bullet here
I went as far as calling back and actually speaking with the rep I originally placed my application withNow mind you, apparently it's legal to just ask "can I run your credit" and not have to sign anythingI didn't know that but I'm just letting you know that's what was doneI did say it was okay, but didn't realize I didn't have to sign anythingJust an FYIWhen she got on the phone, she said "I understand my coworker let you know the results of your applicationDid you have any further questions?" I guess I don't really know what else she was supposed to sayI was so upset about her and the owner/slash manager not being forthright with us that I actually just said no thank you and hung up
I'm sure any financial institution would just say that I'm just upset because we were deniedWell, no one wants to hear that of courseI'm upset because after being told it all looked good, we were never informed that we could still be deniedIt was like withholding the truth and allowing us to get our hopes up
After doing a lot more research today, I'm glad it turned out the way it didDo you research on this company!!!!!!