OneMain Financial Reviews (1411)
OneMain Financial Rating
Description: Consumer Finance Loan Companies
Address: 108 N Woodland Dr STE A-B, Lancaster, South Carolina, United States, 29720-4733
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www.springleaffinancial.com
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The people are extremely pleasant and professional
BEST COMPANY TO DO BUSINESS WITHI WILL CONTINUE TO DO BUSINESS WITH THEMGREAT STAFF IN THE LOUISVILLE OFFICE ON SHELBYVILLE RD
Customers Beware! Terrible service Dean and Troy, from Burkhardt, came, on April 26, 2017, to clean my air ducts Before they left, I noticed quite a bit of large, dark, dust *** and grit on the upstairs, bathroom floor I showed the mess to Troy who picked up two of the dust *** and said it was fine After they left, I went back up to get rid of the extra dust they left behind in my bathroom, and discovered that the entire second floor was covered with large, dark, dust *** and grime, kicked up from their work I called to complain about the mess they left behind Dean and Troy returned to my house and afterwards asked me to call the owner of the company, Doug These young men made a mistake, a fixable one, in leaving my home a mess It wasn't the end of the world, but it was an inconvenience to my time, energy, and healthSo I thought Doug and I would work out a suitable agreement so that we could both feel like we could continue to do business together The company installed my furnace in the past, and I trusted themOn the phone, Doug called me a liar without ever asking me any details about my experienceHe began a long, rage-filled rant about how his company was the best rated on Angie's List, and how he was sick of customers wanting money back, and he told me that I could tell everyone that he was mean to me and that he yelled at me because he does not give money back, but he will give me a certificate for a free furnace tune up His rant went on for so long that I eventually put him on speaker phone so that people in my office could hear what I was being exposed toAt one point I felt concerned for him and offered that we take a break an try again To which he told me that he does not give back money and would still only offer me a certificate for a free tune up, (why would I ever, at this point let his company back in my house?) then he started back to yelling at me, and as he said, "all his other customers who want to bankrupt him." If Doug will treat his customers this way, I wonder how he treats his employees
The staff at the Noblesville office, the manager I think, was very gracious and friendly She was also honest, to the point and proved me wrong which was good Things happened fast once I made the decision and I had all of the resources in your staff
An awesome place to do business with , great experience
Great service- a five star review---
I had a very pleasant experience dealing with Roger in Harrisonburg The process was smooth and I was approved for more than I expected The billing is a little confusing and does not coincide with my online account, though I have an idea of how much the monthly payment is so I can plan accordingly
Very disappointed!
In asking for an additional loan approval, the representative I talked with, never returned an answer
Very unprofessional
Great serviceVery helpful nad understanding
Wished I could select zero starsApplied for a loan online Phenix City Alabama branch calls meMelissa gets all of my information on Tuesday and says she will see what they can get approved Never heard from her Wednesday or ThursdayNo email, no phone call Nothing Absolutely ridiculous Will not do business with them ever again They are a joke
Just finished paying-off a $4,loan to One Main Financial (formerly Springleaf Financial)Took the loan in 2014, because my credit was bad and I had no other optionsForty-two monthly payments later, I have paid more than $7,(which entails a 76% interest rate)I want to be clear: this company has not broken any laws (that I am aware of)However, I am submitting this review to the Revdex.com because this company personifies the notion of 'predatory lending'It offers loans to individuals with bad credit and NO other options, and charges them exorbitant interest rates comparable to criminal loan sharksSome of their customers will NEVER be able to pay off their loans, because they are making minimum monthly payments and the interest compounds on a daily basisWhile not illegal, this company and practice is IMMORALLet there be no mistake about thatI will NEVER do business with them again
Had a very efficient and fast processTook no longer then minutes in the officeReally like the on line convenience
One Main Financial help me with my situationThey are excellent I will Recommend to my family Thank you
We have been car shopping for about a month now after totaling our family vehicleMy partner has the better credit and was recommended by a private seller to Cheryl V*** for financing as the One Main Financial ***, OH branch is nearby the sellerIt has been difficult at best to get an understanding from Cheryl concerning financing options and the terms of the sameWhile she was insistent on a particular vehicle, once we discovered that the $6,was financed at 25% over months, that vehicle was not a viable option for us(Our plan is to pay down if not pay off the loan as soon as I receive my tax refund, but am receiving less than expected.) When we inquired about other vehicles, she pressed us for the original vehicle and then insisted on a dealer "that does a lot of business with One Main." However, she told my partner that he has days to close on a vehicle, but when I contacted her Tuesday, February 13th about a more affordable and efficient option for our family, she again insisted upon this other dealer and although I provided her with information from the private seller, she stated that she would not be able to get the loan pushed through until next weekWednesday I tried to inquire what further info/action is needed for approval as well as what we would need to bring to the bank to close and was told that all I needed to worry about was getting my partner and his co-signer to provide a time they are available on FridayWhen my partner contacted her while on a break from work, she told him the sameI urged him to press her for more details so that we would not travel the distance unprepared and she informed him that she was unable to process the loanAs Cheryl is out of the office Thursday, the 15th, I asked who else would be able to assist us and she informed me "no one." When I asked to speak to the manager she told me that the manager was on vacation and when I thanked her and began to disconnect, she proceeded to say, "Well you're not on the loan anyway so..." I didn't hear the rest of her comment but find her service very unprofessionalIn addition, the time wasted dealing with her, has cost our family precious time and money
One Main is a pretty good company if you having a problem they will work with you too solve the problem I only been with them a short time
I was really surprised by the amount of device and how helpful the agent was I told all who would listen about this company, I will definitely use your devices again if the need arises
The people at One Main was very professional and informative
Ok if you can't get a loan anywhere else I should have shopped around
As of 08/30/all of my experiences with OneMain, concerning the loan and the process have been great
Thanks,
Tom F*
They email me and said I was approve for a loan then they turn around say I was not approve for the long I never could get a hold on them on the phoneThey just doing advertising