One Solution, Inc.

I am exceptually happy with the service James Has provided. He went out of his way to inform me in detail of what he has done and has given me pointers on how to keep my computer running cleaner.

About 5 days ago, I downloaded what I THOUGHT was the Code of Ethics for the National Association of Social Workers (NASW). But what I really got was a disaster! My laptop was immediately infested with malware, viruses, and programs that were designed to destroy my built in internet security protection and then a ton of phishing type sites bombarded me with pop ups and ads. So, I went to the store and bought [redacted] Internet Security 2015. I installed the program and my computer seemed to be working much better...but some of the pop ups were still occurring. So tonight, I called [redacted] technical support and I was SO HAPPY that I did! They looked around on my laptop and discovered that these malwares and viruses were literally destroying my computer. After being educated by the One Solution technical team, it was clear that I needed a "deep cleaning". My laptop is only a few months old, so I wanted their help with the issues. They told me that it would cost me $240.00 US, which was alarming, but I decided to pay it and let them help me. They took a few hours to clean out my system and get my laptop healthy again. Now, I have 5 different heavy duty anti-virus and malware programs installed on my system guaranteed for 5 years. I am protected from any type of virus or dangerous intruders and I am so very happy with One Solution and their team of experts. If I didn't make contact with them and get their assistance, my laptop would have been completely destroyed and all of my personal information and financial information would have been available to anyone. They were so very nice, courteous, and patient and took the time to answer all of my questions.

one solution, inc. friendly tech support personnell. wish they could speak slower for us older folks that are not computer savvy they did their job well.

One Solution was quick, efficient, thorough, and very easy to work with. I would highly recommend them and I would certainly use them again myself.

Seems to be a reputable company

The best tech support I ever had. Sandy did a great job fixing my computer and answering all my questions.

The representative was very courteous and helpful.

I was somewhat disappointed that several of the issues which with I was concerned are styill plagueing my computer and me. When we try to use a search engine , multiple pop-ups occur blocking the screen. No matter how many times we run scans or try to rid our computer of these annoyances, we are not able to do this. I thought that was one of the issues raised along with telling us that th request for a security password was not a Norton problem. IT is still there and keeping us from using certain websites .
Sincerely
Judy [redacted]

One Solution Inc did a very good and quick job of repairing my computer after it was taken over by a virus. I would recommend their services to everyone who has any problems with their computer.

James has been very helpful

I have spoken to your representative and I'm satisfied with the service I received.

was very pleased with service

My experience was very pleasing.
Thank You so much.

fixed my computer professionally, and quickly

took a long time but they did a great job restoring the laptop to its original speed. Nice work. My thanks

Garry has done great work... Thank You

Very clear with instructions, and appreciated the complete work done.

I received very good service today from RYAN [redacted] and Tony.
I highly recommend them to anyone that needs there service.
One Solution Inc. is a very good service

thank you [redacted]

I just completed a long session with "[redacted]" of One Solution Inc. I was very happy with his work and technical expertise related to my problem and, therefore I'm writing this review.
Although I'm not finished installing all the software, I just wanted to show my appreciation for his professional service.
He was a pleasure to work with and I now recommend this company to my associates as well.

I would like to grade this company 9/10.

my internet computer puckedup a virsus due to laspe of viral protection.a popup came up and an 800 # to one soluction inc to help solve issue.the were very informative and promp to elimate the virus and put my machine back in operation with no issues.