Mills Siding & Roofing Reviews (%countItem)
Mills Siding & Roofing Rating
Address: 101 W Big Beaver Rd Ste 1400, Troy, Michigan, United States, 48084
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+1 (248) 498-6722 |
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Excellent job on our roof! Recommend Austin. Knowledgeable, professional & good communication. Definitely would recommend Mills Siding & Roofing.
I can recommend them without reservation. Austin was thorough and professional from start to finish and is an excellent communicator. They took care of all the insurance details and accommodated our special requirements. The crew was efficient and did a great job of cleaning up afterward. I feel fortunate to have found this firm.
Our experience with Mills was absolutely fantastic! Austin P. came by offering to check out our roof for hail damage at no cost and spent some time that afternoon with us talking through issues we didn't even know we had (visually with pictures - no smoke and mirrors). After that he helped us navigate the process with our insurance company, which went surprisingly smoothly, and then got things scheduled in what I can only assume was a very busy schedule for them (as they have done a TON of roofs in our sub division over the past few months).
Their crew onsite was prompt every day; thorough about packing up and not having a bunch of stuff just lying around from one day to the next; and did a great job of getting things cleaned up - meticulous in fact.
Austin was super accommodating when it came to meeting up to finalize the last insurance check payment, and just made the experience an overall "non event".
The mark of a good operation is often measured by customer service and the finished product... Both of which were great in our instance. But the more impressive stat is that they continue to execute in this same way across many customers, as I talked to several of my neighbors in our sub about their experience and every one of them had the same feedback. These guys are worth your time and consideration.
Great customer service. Austin took the time to explain everything.
Austin was highly motivated, helpful and responsive throughout the process. Our new roof turned out nicely and was completed with minimal disruption.
Great experience! Love our new roof. Austin was fantastic to work with.
Great service from Mike *** when dealing with roofing problems. He made the process easy with no anxiety on my part. Very accommodating and answered all questions. Always quick to respond. His team had my roof completed and cleaned up in less than 5 hours, Very satisfied
Earlier this year I had wind and hail damage to my roof and was dreading the process of finding a good contractor and negotiating with the insurance company. I had seen signs in the neighborhood for Mills Siding and Roofing and decided to give them a call. I talked directly to Austin Priebe and he came out the next day to review my roof. He was on time and very knowledgeable about both the roofing process and dealing with the insurance company. He came back again and met directly with the insurance adjuster. Once we had approval from the insurance company every step of the process was scheduled and on time. Great quality roof, clean up was impeccable and because of Austin’s help, dealing with the insurance company was a breeze. Would definitely use them again and would highly recommend to anyone in the market for a new roof!
We are very happy with the job that Mills did on our roof. The whole process couldn't have been simpler. Austin was fantastic to work with. I recommend Mills to anyone.
Zach provided excellent customer service. He was responsive to all my questions and concerns. His team scheduled the work on my roof so that it was completed prior to my move.
Mills Siding and Roofing did a fantastic job with our roof replacement. Austin was our rep and handled the complete process seamlessly. From the start, Austin was excellent with his communication and followed through exactly as promised. He was always available to answer any questions we had along the way. Austin met with our insurance adjuster so that he could ensure all damages were covered. That was a huge help as it was one less thing to deal with. The roofing crew was extremely professional, friendly, and did an excellent job cleaning up afterward. From start to finish, our experience with Austin and his team went beyond our expectations. We would highly reccomend Mills!!
They made the whole process easy, especially working with the insurance company. Work done on time and looks great.
Austin *** did a fantastic job in helping us with our roof replacement after a recent hail storm. He helped us by working with tge insurance company and claims adjuster. The installers dud a great jib and we are very pleased with results. I would recommend Austin and Mills Roofing & Siding for any of your home’s exterior maintenance requirements.
Mills Siding and Roofing did an outstanding job. Zach and Andrew were personal and professional and were very responsive to our needs. The job was done within the quoted timeframe. Their crew was also hardworking, professional, and considerate of our property. I would highly recommend them without any hesitation.
Mills and the lead contact person, Zach, did an excellent job putting on our new roof. Zach walked us through the whole process, carefully and completely. He was quick to respond to any questions that we had. We appreciated his warm and friendly manner and his willingness to help us. The roofers worked long and hard and were safety conscious while on our very steep roof. They worked on very hot days, and were appreciative of the water and shade we provided for them for their breaks. The workmanship on our roof is excellent. Thanks to all who worked on this job.
We couldn’t be more pleased with our new roof by Mills Siding & Roofing. Our new roof looks amazing! We couldn’t believe how quick and smooth the whole process was. The entire crew from those that dropped off the project supplies to the clean up crew were professional and hard working. What really made this experience so impressive was our sales rep Austin P. He definitely knew what he was doing and did a great job coordinating our roof replacement with our insurance company and everyone else involved. Best of all his response time was amazing! Would highly recommend them to others.
We would highly recommend Mills to anyone. They provided highly personalized service and our rep, Austin was great! He always got back to us quickly whenever we had a question and was excellent in walking us through every step.
The customer service that Austin provided was exemplary; Austin proved to be a customer advocate when dealing with our insurance requirements, and was quite knowledgeable about the process.The timeline was efficient and the work done in a timely manner. Clean-up was exceptional; we found little to debris (zero flat tires from nails!).
The sales rep was VERY knowledgeable and easy to deal with. The installation went much smoother than I expected and definitely a quality job. I would reccomend this firm to my neighbors.
We are extremely happy with our new roof! The quality is great and Austin was an awesome sales rep! I would recommend their services to anybody. Thank you!!