Major Energy Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To whom it may concern;     Thank you for bringing this matter to our attention as these types of marketing tactics are not allowed by our marketers as they are strongly forbid. We will investigate the agent who marketed to you in such an inappropriate manner. Your account has...

been cancelled and you have no fees for cancelling. Thank you and have a wonderful day.  Sincerely,   Customer Service Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I had a meeting with National Grid at their Office in Long Island. They told me that they did not switch my account to Major Energy Services as my gas Supplier in June 2011. This company is an example of institution that preys on other people accounts. They want to limit my wide knowledge and stylistic. They want to tell me on my qualification on terms that I can use. Across the whole, We call a cat, a cat and a dog a dog. This company tapped my accounts and overcharged me over $4000.00 during a 4 1/2 year period. Now, Major Energy Services want to talk to me. This is not important to me. I only will add that two wrongs will never make a right. I wish them well, that is all.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted]:     After investigating and discussing the matter with [redacted] giving her access to the recordings, she agrees that the person on the recording accepting services was her voice. The account has been cancelled. Sincerely,  Customer Service Representative

We apologize for any inconvenience experienced. As stated already, this conduct is not an accepted practice by our company. An investigation will be conducted into the specific agents practices. Customer will be added to our "Do-Not-Solicit" list.

Hello:    After a conversation Major Energy was able to resolve the matter. Thank you for taking the time to reach out to us regarding this matter.  Sincerely,  Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Good morning I was unable to respond previously and would like to make a response that gets published in ref to this complaint. It was not my intentions to just drop the matter. I merely did not see an email to make a response. Major Energy has broken the contract, in response to my grievance and to my knowledge I have not been assessed a penalty.  Since Major Energy and I parted ways, my power bill dropped down to 276.00 from a whopping 490.00. I know right, I've taken it a step further and have contacted the Public Service Commission Office.  This company based in New York should not be allowed to take advantage of the marginalized poor people in Baltimore. They promise better rates than [redacted] yet cannot deliver. Their attorney Mr Krazy H[redacted], yes that's his name sent out a memorandum stating I'm accusing them of a bait and switch.  I only spoke the truth. There rep misrepresented themselves in an effort to close the deal I was coached into answering the questions in their best interest.  I know I'm not he only victim: and other folks should be concerned when these young folks knock on their doors.   Thanks and best   [redacted] 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To whom it may concern;     Thank you for bringing this matter to our attention. After an investigation into your concerns I can assure you that you were not enrolled with Major Energy, you will not receive any bills from us and we will not show up on your [redacted] bill at...

anytime due to this application. We apologize for any confusion that we may have caused you in the cancellation process. If you have any further questions or concerns please do not hesitate to call our customer service line. Thank you and have a great day. Sincerely, Customer Service Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have sent in my ID multiple times. I've kept my records showing that I have. If possible I can have a copy sent by certified Mail because no one is receiving my faxs.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To whom it may concern;     Thank you for reaching out to us regarding this matter. I have looked over your account and can confirm that your Gas account was cancelled on 3/**/2016 and it will return to BG&E on 4/*/2016. You will receive another utility bill for the time...

period cover in March in which Major Energy is still your supplier. However, once your billing period is after 4/*/2016 you will no longer see Major Energy on your bill as your Supplier. Thank you and have a great day.  Sincerely,   Customer Service Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello,    After discussing the matter on the phone, we have resolved the issues. Thank you.  Customer Service.

Hello,     Thank you for reaching out regarding this matter, I just have a couple questions to be able to access your account, I am not showing anything under the name you gave for this address. Is the account under a different name, or would you be able to provide your account...

number? Thank you.  Sincerely,  Customer Service Rep.

No further action can be taken to resolve this complaint specifically. As stated before, an investigation was initiated into the practices of the specific representatives.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

As a company it is your responsibility to rectify a situation that occurred under false pretenses. You have failed to address the issue nor compensate the person who the crime was committed against. This company is not taking responsibility or accountability for it's action and I will continue to address the Revdex.com regarding this situation and will find out who else I need to complain to about this matter. I want to be reimburse for the monies that I paid this company and if I need to take legal action then I will do so.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The customer's issues have already been resolved. Further, customer was billed at the agreed upon variable rate. For last month it was about $0.14/kWh whereas customer's utility company would have charged customer over $0.16/kWh.

To whom it may concern,      Thank you for reaching out regarding this matter. I have cancelled your contract and I have opened an investigation into the agent. Thank you. You will be responsible for no charges from our services. Please contact our Customer service dept. if you...

have any further contact from one of our agents as we have placed your name and address on the do not call or solicit lists. Thank you.  Sincerely,  Customer Service###-###-####