Loanpal Reviews (2038)
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Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920
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I read several of the customer reviews. It made me wonder if the negative reviews were on the same Paramount Equity Mortgage company I closed with for a VA refinance on July 3, 2017. It doesn't sound like the same company with whom I had a very positive experience. Let me explain. I sent the following letter to vice president Josh H. "I am writing to make you aware of the Brian G outstanding job in picking up the loose ends and completing the application and securing refinancing for my wife, Jerrie, and my application for a VA cash out loan through Paramount Equity Mortgage. What is unique about our experience is that I had started a refinance application with a lender in a different state and decided to change lenders to Paramount Equity. I was so impressed with the reception I received at Paramount. I later learned that the loan officer I had started with had left after turning our account over to Brian G and his loan processor, Monica R.
Even entering the process at mid-stream, Brian developed a strong relationship with me and continued the application process uninterrupted. I can not think of a single thing I would have had them do differently. I feel I developed a friendship with Brian and with Monica and always received their personal attention. If I may say so, I think you run a great organization where customers feel that they are enthusiastically welcomed in a very competitive industry. To me, that speaks volumes about your leadership in creating the desired attitude toward customers. You can bet I will recommend Paramount Equity to my family and friends for their mortgage needs.
I am completely satisfied as a Paramount Equity Mortgage customer. Thank You.
James E. G, Jr., PhD
James, what an outstanding recommendation of Brian, Monica and our team here at Paramount. We appreciate you taking your time to share you experience with us, at Paramount customer care is exactly what we strive for and it's wonderful to hear that this was the experience and treatment you received. Thank you for recommendations to family and friends, we look forward to providing them with the same service and care you've experienced. Sincerely, Paramount Equity Mortgage
I worked with Annie on a house refinance. I have never been more impressed with a company that is top notch for communication. Annie stayed in contact with me daily to update me on the status of the refinance and ensured the refinance went as smooth as possible. I will be recommending several individuals to Paramount. Top Notch Customer Service and a business that puts their customers first.
Philip, we appreciate you taking the time to leave this positive experience with us. It was a pleasure for Tae, Annie and the team at Paramount Equity to provide you the upmost customer care and make this experience one in which you'd recommend to friends and family. Thank you for allowing us to assist you with your financial service’s needs, we look forward to the opportunity of working with you again in the future.
I had a very positive experience with this company
Brian! Thanks for taking the time to share. We're delighted to hear your mortgage experience with us here at Paramount was nothing short of positive. Thank you for allowing us to service your mortgage financial needs.
Went with Marcel and Nora for my refinancing. They were fantastic... I'm self employed which can make this a very complicated undertaking. But the team at Paramount did fantastic. I recommend them to all my friends and family.
Randy,
We're thrilled to hear your experience with us at Paramount was nothing short of positive. It's a pleasure to know that we were able to take something that may be complicated and make it into an experience where you are willing to recommend our team to friends and family. Thank you for allowing us to serve your financial services needs, we look forward to the opportunity of helping you in the future.
We received great services, very happy with the results.
Paramount Equity Mortgage has shown itself to be an EXCELLENT company to deal with. Ryan G, senior sales associate, was very helpful and informative and gave me the mortgage refinance option I needed at the right savings and conditions, without hassles, and in great time. He and his loan processor, Brooke, were totally accessible and professional. Even after the loan closed, Ryan continued to be available to answer any questions I had.
Kaye, what a exceptional review, thank you for taking the time to share. It's a joy to know Ryan, Brooke and our team at Paramount were both helpful and informative during your mortgage refinance with us. It's wonderful to know were we able to help you save, without the hassle and in the right amount of time. Thank you for allowing us to service your financial needs, we look forward to the opportunity of helping you again in the future.
This was my first mortgage with Paramount Equity and I have to say that the experience was excellent! My loan officer, Marcel M made my loan painless. He took the time to explain the loan process to me and made an otherwise complicated process very painless. I was also impressed with his overall attitude of customer service. I will definitely be back whenever I decide to sell or refinance my current home again. Thanks a bunch Marcel!
Ronald, what a fantastic review. It's with great pleasure for us to hear of such an experience. Thank you for taking the time to share this with us. We are thrilled to hear that your experience with Marcel was filled with ease and excellent customer care. We are humbled by the opportunity to assist your financial needs in the future.
We felt that Paramount Equity did a fantastic job of getting our home refinanced. Couldn't have gone smoother. Thank you Marcel.
Michael, thank you for taking the time and sharing your positive experience with Marcel and the rest of team at Paramount. We're thrilled to hear the process both smooth and successful, we look forward to the opportunity of working with you again in the future.
I read several of the customer reviews. It made me wonder if the negative reviews were on the same Paramount Equity Mortgage company I closed with for a VA refinance on July 3, 2017. It doesn't sound like the same company with whom I had a very positive experience. Let me explain. I sent the following letter to vice president Josh H. "I am writing to make you aware of the Brian G outstanding job in picking up the loose ends and completing the application and securing refinancing for my wife, Jerrie, and my application for a VA cash out loan through Paramount Equity Mortgage. What is unique about our experience is that I had started a refinance application with a lender in a different state and decided to change lenders to Paramount Equity. I was so impressed with the reception I received at Paramount. I later learned that the loan officer I had started with had left after turning our account over to Brian G and his loan processor, Monica R.
Even entering the process at mid-stream, Brian developed a strong relationship with me and continued the application process uninterrupted. I can not think of a single thing I would have had them do differently. I feel I developed a friendship with Brian and with Monica and always received their personal attention. If I may say so, I think you run a great organization where customers feel that they are enthusiastically welcomed in a very competitive industry. To me, that speaks volumes about your leadership in creating the desired attitude toward customers. You can bet I will recommend Paramount Equity to my family and friends for their mortgage needs.
I am completely satisfied as a Paramount Equity Mortgage customer. Thank You.
James E. G, Jr., PhD
James, what an outstanding recommendation of Brian, Monica and our team here at Paramount. We appreciate you taking your time to share you experience with us, at Paramount customer care is exactly what we strive for and it's wonderful to hear that this was the experience and treatment you received. Thank you for recommendations to family and friends, we look forward to providing them with the same service and care you've experienced. Sincerely, Paramount Equity Mortgage
I had a very positive experience with this company
Brian! Thanks for taking the time to share. We're delighted to hear your mortgage experience with us here at Paramount was nothing short of positive. Thank you for allowing us to service your mortgage financial needs.
Paramount Equity Mortgage has shown itself to be an EXCELLENT company to deal with. Ryan G, senior sales associate, was very helpful and informative and gave me the mortgage refinance option I needed at the right savings and conditions, without hassles, and in great time. He and his loan processor, Brooke, were totally accessible and professional. Even after the loan closed, Ryan continued to be available to answer any questions I had.
Kaye, what a exceptional review, thank you for taking the time to share. It's a joy to know Ryan, Brooke and our team at Paramount were both helpful and informative during your mortgage refinance with us. It's wonderful to know were we able to help you save, without the hassle and in the right amount of time. Thank you for allowing us to service your financial needs, we look forward to the opportunity of helping you again in the future.
Josh D was my mortgage specialist and he was extremely helpful. He worked with me when no other mortgage company would. I really appreciate all of his help and look forward to working with him in the future.
Josh D was my mortgage specialist and he was extremely helpful. He worked with me when no other mortgage company would. I really appreciate all of his help and look forward to working with him in the future.
I worked with Annie on a house refinance. I have never been more impressed with a company that is top notch for communication. Annie stayed in contact with me daily to update me on the status of the refinance and ensured the refinance went as smooth as possible. I will be recommending several individuals to Paramount. Top Notch Customer Service and a business that puts their customers first.
Philip, we appreciate you taking the time to leave this positive experience with us. It was a pleasure for Tae, Annie and the team at Paramount Equity to provide you the upmost customer care and make this experience one in which you'd recommend to friends and family. Thank you for allowing us to assist you with your financial service’s needs, we look forward to the opportunity of working with you again in the future.
Went with Marcel and Nora for my refinancing. They were fantastic... I'm self employed which can make this a very complicated undertaking. But the team at Paramount did fantastic. I recommend them to all my friends and family.
Randy,
We're thrilled to hear your experience with us at Paramount was nothing short of positive. It's a pleasure to know that we were able to take something that may be complicated and make it into an experience where you are willing to recommend our team to friends and family. Thank you for allowing us to serve your financial services needs, we look forward to the opportunity of helping you in the future.
We received great services, very happy with the results.
This was my first mortgage with Paramount Equity and I have to say that the experience was excellent! My loan officer, Marcel M made my loan painless. He took the time to explain the loan process to me and made an otherwise complicated process very painless. I was also impressed with his overall attitude of customer service. I will definitely be back whenever I decide to sell or refinance my current home again. Thanks a bunch Marcel!
Ronald, what a fantastic review. It's with great pleasure for us to hear of such an experience. Thank you for taking the time to share this with us. We are thrilled to hear that your experience with Marcel was filled with ease and excellent customer care. We are humbled by the opportunity to assist your financial needs in the future.
We felt that Paramount Equity did a fantastic job of getting our home refinanced. Couldn't have gone smoother. Thank you Marcel.
Michael, thank you for taking the time and sharing your positive experience with Marcel and the rest of team at Paramount. We're thrilled to hear the process both smooth and successful, we look forward to the opportunity of working with you again in the future.
I read several of the customer reviews. It made me wonder if the negative reviews were on the same Paramount Equity Mortgage company I closed with for a VA refinance on July 3, 2017. It doesn't sound like the same company with whom I had a very positive experience. Let me explain. I sent the following letter to vice president Josh H. "I am writing to make you aware of the Brian G outstanding job in picking up the loose ends and completing the application and securing refinancing for my wife, Jerrie, and my application for a VA cash out loan through Paramount Equity Mortgage. What is unique about our experience is that I had started a refinance application with a lender in a different state and decided to change lenders to Paramount Equity. I was so impressed with the reception I received at Paramount. I later learned that the loan officer I had started with had left after turning our account over to Brian G and his loan processor, Monica R.
Even entering the process at mid-stream, Brian developed a strong relationship with me and continued the application process uninterrupted. I can not think of a single thing I would have had them do differently. I feel I developed a friendship with Brian and with Monica and always received their personal attention. If I may say so, I think you run a great organization where customers feel that they are enthusiastically welcomed in a very competitive industry. To me, that speaks volumes about your leadership in creating the desired attitude toward customers. You can bet I will recommend Paramount Equity to my family and friends for their mortgage needs.
I am completely satisfied as a Paramount Equity Mortgage customer. Thank You.
James E. G, Jr., PhD
James, what an outstanding recommendation of Brian, Monica and our team here at Paramount. We appreciate you taking your time to share you experience with us, at Paramount customer care is exactly what we strive for and it's wonderful to hear that this was the experience and treatment you received. Thank you for recommendations to family and friends, we look forward to providing them with the same service and care you've experienced. Sincerely, Paramount Equity Mortgage
I had a very positive experience with this company
Brian! Thanks for taking the time to share. We're delighted to hear your mortgage experience with us here at Paramount was nothing short of positive. Thank you for allowing us to service your mortgage financial needs.