Le Reviva

I do not recall ordering the face cream. when I started receiving the product I was not billed for the first"sample". I never ordered more but started to receive it every couple months. I called the company and requested a refund on my credit card. They wanted me to return the product, so I did. They refunded all but one for $89.99 per unit. I asked them to remove me from their list. I stopped receiving product for a few months. Feb. and March I started receiving product again. I thought this was finished but apparently it is not. I don't recall which credit card I am billed from and am presently in Florida until April and can't look it up in my records. I want to send the product back and I want a full refund and any shipping charges refunded. The Feb. order no. ***. Ref no.*** The product is Le Reviva Ageless Face Creme Lot # 850004. I didn't open the other box because I was planning to return it and not have to pay postage. No amount or payment method was listed on the invoice. I want to be permanently off their list.

I was charged $89.99 without my authorization and I have received no product. I haven't lived at the address they claim to have sent it to in 3 years
During summer 2018 both my Mom and I had problems with this company. I went on their website and got to the point of authorizing payment just to be able to read the "fine print" they claimed my Mom didn't read. I exited the website and immediately got numerous phone calls/voicemails asking for my authorization to purchase the product. I never responded, yet my bank account was eventually debited. I received no product, but couldn't get anyone to talk to me from the company. The rep claimed it was an different company. The next month I was charged again and got no poduct. I finally talked with someone who agreed to remove my info. Then I found a debit for $89.99 to my account on Jan 30. I called to complain and was told that I had responded to an email from them by clicking on "Rush" to reactivate my account. I did no such thing. Also, I told her I had received no product. She checked and told me the address it had been sent to. I have not lived at that address for over 3 years and had certainly done a forwarding address through the post office.

I was offered a 25% refund, which I refused. I asked to speak to a manager and was told to call the next day between 9 and 4 and ask for Alecia. I did this, but was told by the rep I spoke with that Alecia couldn't offer me any more than a 25% refund. I refused this and demanded to have my info removed from their records.

Then I searched all the past emails I could find and saw nothing from Le Reviva. However, I did find emails allegedly from both Fed Ex and the postal service saying that my address was not current. I responded to 2 of these, giving my current address. Both emails were returned as "Undeliverable." These were continually resent and returned to me for 12 days.

I spoke with a bank representative who advised me to file a complaint, so here I am doing just that. I want a full refund and assurance that this will not happen again.

Ordered a sample product maybe 7 mo ago. I didn't get to even try it an within 30 days received two products an was billed $89.00 per product. I called to return an they said I opened package therefore I cannot return. I asked for manager who confirmed same. I fought for 30 min an told them to cancel my orders and do not send me any more items again. I just received another item for $89.00 called again they said they sent me an email an BECAUSE I opened it an they say ordered or expressed interest they sent an charged me for another item. I never ordered an do not even know how I could order by just opening email. They refused again to reimburse but said they would give me 15 percent off , I said absolutely not I will not pay another dime. They would not give me manager stating she was unavailable an the argument ensued. I had the same situation last time an will not pay for an item I never ordered. I asked them to have manager call me and said me the email I responded to that created an order. Nothing !!! Someone needs to make this right !!!
Product_Or_Service: Me Reviva
Order_Number: XXXXXX

This company has been sending me their face cream after I have cancelled at least three times on the phone. They have my cancellations on file, so in January, the manager told me the cosmetics they had sent me could not be returned & refunded the $89.99 they had charged me. Today, however, I received another product in the mail which I did not order. When I talked to their manager, I was told that I could return it, but they would give me only 25% refund. I would like to get a full refund & be assured that they will not send me anything else ever again.

My name is ***,
***,
Corcoran, MN ***,
phone#***,
***@gmail.com.
The email for LeReviva is [email protected].

This company continues to send beauty items that I have not ordered and they deduct 89.99 from my checking account.
I bought one item years ago but I have not bought anything else. They refuse to give my money back saying they will only give me 25% of the 89.99. They say I received an email and ordered this item. If an email was sent to me it would have been in Spam and I NEVER OPEN ANYTHING IN SPAM.
Please help me get my money back
Thank you in advance for your help.

***
Product_Or_Service: Face cream
Order_Number: XXXXXX

Company shipped cream and charged account without authorization. Second offense. Will not return calls.
Company is intentionally shipping and charging without authorization

Cancelled subscription service twice. They continue to send product
It was not clear when I made the initial order that it included an automatic refill subscription. I have cancelled twice and still receive product. If I return product they offer a 25% return of full purchase price.

I first found out about LeReviva Face Cream on a Amazon reward program for buying merchandise and to buy this reward of face Cream it only cost a couple dollars. Well there was a hidden statement that I didn't see (and doubt if there was) that if I didn't respond to LeReviva within 14 days that they would automatically start sending me this product and they did. They never put a price of the cream on any of the Invoice's I got and I figured that they were $25 to $30 I received probably 6 shipments till when I looked at my bank statement and this cream was $89.99 then I called the company and cancelled my membership. I told them I had 4 boxes that I was sending back and they said OK. I used the address on the package and never saw a bank refund. I called this company back and they said I used the wrong address and they needed the tracking number so I ended up losing about $400 right there. About 1 month ago I got another package from them and they said I reopened my account with them all I can say is that didn't happen well I got the correct return address and called them back with the shipping number. I was really afraid to ask them knowing they were crooked sm but I asked anyway what my refund would be and she told me $22.49 .I again cancelled my account and whose to say in another month I'll get another package. Please Please help this old "Fly Boy" end these "Rat Dogs" from ripping people off.
Product_Or_Service: LeReviva Face Cream
Order_Number: XXXXXXF8E3

I am another person who signed up for a sample and was then entered into a subscription without my permission
The problem is that after cancelling my supposed subscription, this company keeps coming back trying to reactivate my account and charge me again. The first time I received an email and I was able to call and thwart their effort and I told them under no circumstances should they ever contact me again or charge me again. Then 4 months later I just receive a package that only identifies it coming from Healthy and Beauty Fulfillment. I open the package and their is their face cream again. I call them and they said my account was reactivated when I opened their email. I checked and I NEVER RECEIVED AN EMAIL, but I do not think that is legal to reactivate an account by opening an email. I have had to cancel my credit card because I do not believe they will never try this again as this is the third time now. I am having to send back their product at my expense and see if they will refund my money. They are a very unscrupulous company that should not be allowed to be in business.

I am being charged more than 50% of a product I am returning and didnt order. this is majorly messed up
I received product in the mail after cancelling back in 2018 I called customer service since I did not order this and was told I must have clicked on an email link the company sent in december to renew my subscription? I did no such thing that I can recall. the rep said if I did nothing on the email my subsciption would have automatically been renewed. more than likley this ended up in my junk folkder as I suspect happened to many others and they just up and renewed it anyway - .....the product is unopened so I said I wanted to return and to please cancel again. I was told I would have to pay to return the product and when they issue a refiund they would only provide back $22.50 of the $89.00 they have billed my credit card for a "restocking fee" ...that is more than half of a charge I didnt even make and is a fraudulent practice in my book. I said I would dispute via my credit card then and file a Revdex.com complaint and was advised if I did so the company would no longer do anything to assist in resolving this issue

I do not recall asking for this product yet they continue to send and bill me even though I have contacted them by phone 3 times/emailed 3 times
customer no #, ref number #***. I am receiving a product I do not want. I have called and requested cancellation the most recent time being 11/19/18 at which they acknowledge cancellation but continue to send product and bill me $89.99. I returned the last product by certified mail and no refund on 11/20/18. emailed them requesting cancellation on 5/23/18 and 11/19/18.

I received face cream in July. Immediately cancelled and asked to be removed from all mailings. Have eceived packages 3 more times with no consent.
I originally clicked on le revive to order the ageless face cream for a $5 trial fee. I didn't see the fine print at the time and was automatically sent two more creams within the month both at $89 per jar. I called to cancel right away and get a refund. I also sent cream back. They only removed 1 of the 3 $89 charges. I felt tricked and requested that I be removed from all mailings in the future and that I never wanted to receive cream again. Some how 3 months later another package arrived with the cream. I called immediately and the woman apologized and said she would once again remove my name. Yet, 3 months from that time, I received it again. I have not consent to this at all via email or otherwise. When I just called they said I had re-activated it through email. I can assure you I did not re-activate it or receive an email. Know they want me to pay for shipping to return item. It is a total invasion of privacy!

This company or companies are charging credit card for unauthorized and unwanted products, under the names www.eyeserumglow.com 888 5089075, sparklinglipplumper 888 4186244, and Dreamyeyes.net 877 624 218776 242170. Each time with a charge of 89.99, for a total of 4 times at $359.96

Another address given is Wellness Advancement LLC 11551 E 45th Ave Unit C. They often don't answer their phones and charge account without authorization.

We disputed the original charges in September, but they came back with all kinds of paperwork that supposedly supported fine print of agreement. We dispute that. The account was closed with them at this time. We were not happy with the outcome to say the least. Now here we are with a January Denver Co 80239.

and February and they are charging our credit card again. We definitely did not order and did not want. We called their number and they said they could offer 15% refund. We expect a 100% refund. The January Charge did not even have a product delivered or asked for. The February charge was for a product we received but did not ask for or want.

This is a scam company, that I am sure are taking many people. They seem to be changing their name to keep ahead of regulators.

Please help.

...over 1 year ago I ordered a product le reviva skin cream from this company. after use I didnt want anymore, tho I paid for my purchase. they continued to send, and I eventually got them to stop and reimburse for what I didnt order...I had never signed for automatic delivery,....so now 1 year later I just received another jay of th same, of which I never ordered. I spoke at length to theor customer rep. she said I had....reordered it....then said the warehouse may have resent old orders,,,etc. she said they will only refund 25% if I mail it back with a long and complicated RMA and tracking #. this a a pure scam and theft from my debit card. I have reported it to *** as well. I have called better business burea of florida, who said to file claim, but was told there is really nothing they can do about it. REALLY '?f'. this is fraud, and judging from long list of consumer complaints aboout this company I think something can be done.thank you for your time in this manner.
Product_Or_Service: le reviva skin cream
Order_Number: XXXXXX

Continuing to charge me after I canceled.
I signed up for a free eye cream sample and had to pay shipping. They were out of samples said it was my lucky day because they were giving out full size and they'd include a face cream. I did not see the small print that said in 7 days I would be charged $90 per product nor did they mention it but I was charged nearly $200.

I never received an email stating that another order would be sent, a box of face cream and eye cream just showed up. I called to cancel my membership back in Sept 2018. I received the email stating I was removed. I thought it was settled.

Then, Feb 13, I received another box of face cream that I did not order. I immediately called and spoke to a woman that told me I had reinstated my membership in Dec 2018 because I opened an email from them. I never received an email though. I offered to send product back unopened and she wouldn't take it back. I'm concerned they have my banking info now and will continue to charge me at their leisure. I have disputed this with my bank. The woman that I spoke to yelled at me saying this is my fault because I opened the email. I asked when it was sent and who it was from and she said she didn't have that info but mass emails went out in Dec 2018. I did not authorize these purchases and they will not refund and told me I could dispute it but I would never be reimbursed.

In May 2018 I ordered a 'free? sample of Le Reviva face cream. I tried it and am highly allergic to it. I called the company to cancel any further orders and not only got charged $89.99 twice, but they kept sending me different products and I sent everyone of them back. I filed a complaint with my credit card company and got back some of my money but not all. I thought we were done. I never heard anything from them....until yesterday I received a box of that face cream and my credit card was charged $89.99 again...twice. I reported the charges as fraudulent and then had to close that account as the bank was very families with this company and their fraudulent charges. I have called twice today to the 888-310-2768 and talked to tw different girls, Jessica and Krista. Both offered me a 25% discount on something that I did not order to start with and am very allergic to. I finally got an answer from Krista about how they decided to send this to me. She said all I had to do was open an e mail from them and they consider that as consent to order. I do not use e mail, but I do go into the account sometimes and cancel everything in it without reading it. That seems to be a really illegal way to extort money. I am 71 years old and live on social security only. I can not pay this and I will do snything to put a stop to this company. Please help. I am also sending this to AARP and maybe they can help other old people that get caight in this scam. Thank you.

Unauthorized billing on my credit card.
Ordered their product in the past and cancelled it,
but am still getting billed. only will give
25% back.

unauthorized order date: 2-7-2019
Ref #: ***
cust#:
custPO#: ***
Le Reviva Ageless Face Cream
Did not authorized this credit card payment.
Asked for shipments to stop over 3 months ago,
now just received another one.
Asked to return product and they will only refund
25% of 89.99. The product was never opened and
I have to pay the shipping back.
This company is making 67.49 and also getting back their product to sell and scam someone else.
This needs to be stopped and authorized billing
of customers credit cards.

Company misrepresented by not stating they would be using consumer's credit card info to automatically bill a monthly amount.
I responded to an ad on Facebook for this Le Reviva face cream, free trial, just pay for shipping, and of course I made the mistake of giving them my credit card number. That was in beginning of October, 2018. Free trial turned out to be a monthly subscription for which they charged me $89.99. Had a difficult time cancelling order and getting reimbursed. They make you return product to U.S. Post office, get a tracking number, then call them to let them know the RMA number.

No problem until December when I rec'd on my same credit card statement a charge of $89.99 for Zenix face cream, which I didn't order. That was out of Bismarck, ND. However, I didn't notice that charge for some reason until January 24, 2019 when I received an unsolicited package from Le Reviva again containing the same face cream. Packing slip did not indicate a charge. I immediately called the number on the packing slip, 888-310-2768 with an address for returns in Elfers, FL. Told them to take me off their records, close any accounts and never speak to me again. The girl assured me that I was taken off the books. I immediately went to the Post office and sent the box with product back to "Returns, P.O. Box 1045, Elfers, FL 34680-1045. I was told my account was canceled.

Today, 2/12/19 I received my credit card statement. There is a charge for $89.99 for Plumperdose.com 888-647-1469. I immediately called the number and spoke to Melissa. She told me I had to return the product, but wouldn't say whether the product was the Le Reviva Ageless face cream or the lip plumper, which is the product being sold by this Advance Plumperdose.com company. She just kept saying I had to take it to the Post Office, come back and give the tracking number or the RMA number, something like that. I told her I couldn't because I already went to the Post Office and sent the face cream product back to Returns in Elfers, Florida. So she said she couldn't help me because I had to go through this process and return the product I received before they could return any money. I asked to speak to her supervisor. She said there was no supervisor there and she was getting ready to close. So I asked for her supervisor's name. She hesitated and said Jessica. I knew she was making up the name. I asked for Jessica's last name. She said she couldn't disclose that. I asked where she was located. She said she couldn't disclose that. I told her I thought she was lying, and I told her this was very shady that she couldn't tell me where the company was located or her supervisor's full name, I asked her for the name of the owner of the company, or the CEO. She said she couldn't disclose that either. Then all of a sudden she disclosed, "My manager's name is Alisha." Not being able to get any further satisfaction, I hung up. I called my credit card company, Capital One. They saw that I had a previous dispute with them in October and said they would file a dispute. I did some research with the Revdex.com and found that they operated under many different names and in many different locations. One of the names of the main principals of the business, I saw, was someone named ***. So that may be the same person who is supposed to be this girl's "manager" that I spoke to today.

Besides the fact I know they are a scam company, it is very difficult to get them to stop coming back months later and charging your card. I believe I'm going to have to cancel my charge card or change the number, because they will never leave me alone. So check out Zenix and Plumperdose besides Le Reviva and the many, many, many different names the Revdex.com has discovered (although those might just be their product names). Thank you.

I did not order this Creme and will return it which will cost me of course, but do not want to be charged.
Others have complained about this product & problems with their continued sending when it has not been ordered. Their packing slip shows an order date of 2/4/19 & order # XXXXXX...?????
Again I did not order this & there is no one else in my home. I am alone.

This company keeps taking money out of my checking account and I had problem in the past with this and called and was suppose to be removed from all their stuff and it has happened again twice. I didn't order their product and was told I was removed and my debit card and that is not true. They claim I clicked on a email and wanted the product again and I have not received a email from them and all my info was suppose to be deleted. they will not refund my full money back. I can pay to ship their product back to them and get partial refund. I did not order this product or click on email. supposedly the email was in nov.2018 and they ship the product in jan 2019 and then after I called on Friday and was suppose to be removed again they charged my debit account 89.99 again the same day. this company needs to be stopped from doing this. they should not have access to peoples bank accounts and be able to take money out without their permission. I don't want their product and never ordered it.