Landvoice Data, LLC

I signed up for their services in through a BOLD specialAfter a year I was not getting good return on the leads they provided and decided I did not want to continue with their services I was hounded on the phone to renew for another year and they kept extending my "trial" to change my mind The trial finally ended and they deactivated my account since I decided not to renewIn 2017, they charged my credit card for another annual subscription even though I did not renew in I called and they refused to refund my card stating that they did not have a record of any calls between them and I, yet they acknowledged that my account had been deactivated in August of
I am in the middle of a dispute with my credit card and they are fighting it saying that there is a service agreement in place since that automatically renewsI did not give them authorization to start up my account again or charge my credit card in
If I cannot get this resolved through here

REALTORS BEWARE! THIS SERVICE DOES NOT WORK! I CANCELLED WITH THEM AND THEY HAVE CONTINUED TO CHARGE MY AMERICAN EXPRESSDESPITE NUMEROUS CALLS, EMAILS AND TEXTS THEY HAVE IGNORED MY REQUESTSI HAD TO DISPUTE CHARGES WITH AMERICAN EXPRESS (SUCCESSFULLY) AND HAVE NOW BLOCKED THEM FROM CHARGING ME AGAIN SEVERAL REALTORS IN MY OFFICE HAVE TRIED THIS SERVICE AND TRUST ME IT DOES NOT WORK FSBO'S THINK IT'S TOO GOOD TO BE TRUE AND WILL NOT PARTICIPATE IN THE PROGRAMTHIS WAS A COMPLETE WASTE OF TIME, MONEY AND ENERGYBEWARE! THEY ARE ILLEGALLY CHARGING MY CREDIT CARDBEWARE!!!

This morning at 7:52am I received a call from Andrew S*** of Liberty Realty ###-###-#### who asked me if I wanted to re-list and sell my home with himHe had my name and my home address and was calling on my home number which is privately listed with cablevision and my tripleplayI pay extra for an unpublished home number of which I do not use or give out other than my alarm company MrS*** explained he purchased a list off the site www.landvoice.com and they gave him my private information Previously I did list my property with Remax and never did I disclose my private home number I am very disturbed that my private information has already been sold to multiple Realtors of which I was informed this morning by Mike S*** of customer service at Landvoice that they have well over 8,clients in the county and it is hard to narrow down how many Realtors now have access to my private home number, my name and my address The conflict here is that I am currently working w

In , I paid for a one year subscription for the lead generation services at LandvoiceI am a real estate salesperson in Naples, FloridaI dealt with a person at Landvoice named Chadd B***I instructed Chadd that I was NOT to be put on automatically billing or yearly renewal.or renewed Unbeknownst to me, my credit card was billed $1,on 12/30/I just learned of this charge today, in speaking with Chadd B***This charge was done without my authorization and specifically against my instructions to Chadd B***I was not aware that I had been charged and I never used their services in I received an email recently that Landvoice intended to charge my credit card again, which is why I called themI have expressed my extreme displeasure with Chadd B*** today, on Dec26thI want my credit card credited back for this wrongful charge of $1,

BUYER BEWARE
Stay away from landvoiceTheir numbers are percent accurateTheir dialer takes a computer programmer to figure outThey lock you into a contract without properly disclosing itThe worst expired service in the marketYou’d be better off doing a manual search in the mls!

Have used other web based data services in the past, and have not had the same experience that I had with LandvoiceThe accumulative data comes in frequently and email alerts are sent to your email instantlyTech support is on the ball and very willing to help with any issue minor or majorI can proudly say that I continue to use Landvoice and always will for my real estate business

TERRIBLE SERVICE REALTORS BEWARE---- The amount of numbers given are minimal, most of them outside of the area which you would serviceThey say they will contact you by phone and instead just send you an email saying your refund was deniedUnable to reach anyone on the phone other then sales people wanting to take advantage of agents with empty promises of good leadsSTAY FAR AWAY--- bad business, terrible customer service, and leads are not of value

This company is not what they say they areUsed this for months and was very dissatisfiedThey automaticly took money out of my account that I never agreed to, to renewI called the same day to cancel and they will only return half of my fundsVery dissatisfied

Two years ago I signed up for a year agreement with Landvoice I told the customer service rep over the phone at the end of the term I did not want to renew Two years later they charged my account without my consent I attempted to call the sale rep I placed order with two years ago and his phone # was out of service his email was disconnected They charged my credit card without my consent for $and I would like my money returned to me

I spoke with a sales rep in August of They showed me their system and how it automatically integrates with our Heartland MLSThey sold me the product for $a yearAfter I purchased the product and attempted to use it I was unable to get the information like I was shownI called Landvoice and I was directed to their tech support teamAfter several failed attempts to work, the technician said he would look into itI then spoke with the technician again and he told me Landvoice no longer had access to the Heartland MLSTherefore, I could not use the automated featureHowever, he said they were working with Heartland MLS to regain accessHe then showed me a way to pull data myself and download it into the system and said it would eventually be automated againI had to call technical support numerous time over months for it never worked properly even when manually uploading the dataThe information was never able to be loaded automatically and the information that I ha

I placed an order for the promotion Landvoice had for FSBOs and Expireds, however, once I found out that I had to manually upload data from my MLS to use the service, I cancelled right awayI didn't even set it up with the instructions being providedI've never used the service and it took Landvoice weeks to get back to me saying they can't refund my feeWhy do I have to pay for something I've never used??? Very poor and unprofessional customer serviceStay away from this company!!!

I signed up for a service to get Real Estate Leads n July 9th, I was told I need to pay a quarterly subscription but could try it out for a month The Sales Representative Geeta told me if I was dissatisfied I could get the prorated portion back She lied from day She told me by signing up for the higher service that 95% of the phone numbers were verified This could be farther from the truth 98% of the numbers are bad When I called to get my money back they refused I said that is not what your sales representative told me They said they would review that call but refused to let me hear it
They sent me an email stating that they reviewed the call and that the sales representative never said that I would have never given them $without a trial periodThey also said I signed a contract which was Docusigned and I should have a copy Well, I do not have a copy in any of my DocuSign documents and I am a Realtor and use this service all the time I contacted

Stay away from Landvoice! I signed up for their lead generation service and had to agree to a one-year contract, costing $Most of the phone numbers they give you are no goodI notified them IN WRITING that I would not renew the contract, and they charged me $again anyway, saying that they would not accept a written emailed cancelltion--it had to be done in a phone call!

Landvoice salesmen came to our office to make a presentation of their products for leads I purchased the product and was told I would receive a phone call the following week to get started Nothing ever came of it Here we are more than a month later, multiple phone calls, wasted time on hold with their customer service I asked for a refund to my credit card which they say takes 5-days It has been days and no refund I called again and was put on hold and they said this time they initiated it TODAY! Unbelievable I am reviewing this company because this is a fraudulent practiceRUN!

From the start I told the salesman Phillip S*** I just wanted to try it out for the months and didn’t want any longer and if I did like it I would renewThey tried to get me to sign an authorization document so they can charge me for another months and I never signed itWhen the months ended I was billed $for another monthsWhen I called to get my refund they said they could not get approval for a refund and basically wanted to keep my moneyThis company only cares about the money not the customers wants or satisfaction if they did care about their customers they would simply give me a refund for something I didn’t want or authorizeThat simply

My team paid over $2,for a year of service that was to include several productsSome products worked some of the time, others neverI call Landvoice every week to voice my complaints and all they do is apologize and sate "we are working on it"! I've asked for a full refund several times to two employees both which stated they have turned it inti their billing deptMonths have passed without billing crediting back the moniesThey offer me months free however if their service is always down, why would one want additional months of a service that is down?

REALTORS - Stay away! I paid $for expired, FSBO, and neighborhood search for year The majority of numbers provided are DNC, wrong, or disconnected I even sen sent the refund/support department a list of examples of these numbers and they still declined a refund Basically their response was to send me a link to their terms and ConditionsI am a reasonable person and understand all of the numbers will not be accurate and DNC numbers will be given, but this is unethical in my opinion

I originally signed up for Landvoice services on 12/28/At that time I requested that I not be signed up for auto-renew, but that I just agree to a one-year contractThe sales rep agreedThe data service provided by Landvoice was not even a good product, so I quit using their service in March of Over Christmas weekend, I got an email saying that my service was set to renew on my renewal dateTheir offices were closed all of Christmas and the weekend prior, so no one answered my phone callsI received an email at 2:00am on 12/27/saying that my credit card had been charged $for the following yearI replied minutes later via email telling them they charged me too early, I was never supposed to auto-renew in the first place, and requested they refund my moneyOver the next week, I sent countless emails and spoke to several Landvoice employees on the phone who made me jump through all kinds of hoops to prove they charged me earlyEven when I jumped through every

F minus for customer service

I signed up for their service and paid my years subscription in advanceAfter the year they charged me again, when I told them I didn't want it they refused to cancel for the fee stated on their websiteThey even admitted that they over charged me as well and agreed to refund the over charge but that didn't happen eitherTheir service is bunkIt's nothing but a bunch of phone number that are on the do not call listVery disappointed and dissatisfiedI'd give them a negative star if it were possible