LadyBoss Reviews (%countItem)
LadyBoss Rating
Address: 10010 Indian School Rd NE, Albuquerque, New Mexico, United States, 87112-3175
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I’m lovin these products !
Customer service and their support system doesn’t get any better. Recipes are refreshing to read. No fillers, binders or unnecessary unhealthy additives added. Looking forward to a healthy 2020 !
Hey Barbara,
Thank you for taking the time to leave a review! We are so excited to know you are loving all aspects and services of LadyBoss. Our team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so proud of you for your dedication to use the tools we've worked to provide. We can't wait to hear more about your LadyBoss journey and to celebrate all of your victories for 2020!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Their support is amazing! Emailed a quick question and got a very fast response to include my shipping number and they took the time to track my own package and include what date it was scheduled to be delivered instead of just sending me my tracking number and letting me look it up! She was also very positive and encouraging in my email!!
Hey Kim,
Thank you for sharing your experience with us! It means so much to know we can be there to support you during your journey. We are absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again! We truly appreciate you reaching out to us and the support you give to this company. Keep up the amazing work, we are always here for you!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
It was a little hard for me to navigate through the support app, but they responded quickly. Thank you.
Hey Tonya,
Thank you for leaving a review! Your feedback is valuable in allowing us to make LadyBoss the best experience it can be. We are committed to providing the best information, products, and services possible. As our company continues to grow, we will do all that we can to improve. We truly appreciate all of your support! Keep up the amazing work, LadyBoss! You are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
This company has amazing products and great customer service! Super happy with all of my experiences with them!
Hey Kylie,
Thank you for leaving a great review! We are so excited that you are loving all aspects and services of LadyBoss! Kaelin and her team are committed to providing the best information, products, and services possible. We are beyond proud of you for your dedication to using the tools we've worked hard to provide. Keep up the amazing work, you are worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Everyone is friendly and really helpful! Any problems you have, they help out, no questions asked!
Hey Emily,
Thank you for taking the time to leave a review! We are so happy to know you had a great experience with our support team. We are committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We absolutely love supporting you. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Support helped to not only pause my labs, they were also able to sync my separate labs shipments. They were very prompt, professional and ready to help.
Love the service I get from the awesome support team!
Hey Kim,
Thank you for sharing your experience! I am so glad we were able to support you the best that we can. We are committed to helping women lose weight and love themselves again. Each day we do all that we can to improve as our company continues to grow. We truly appreciate all of your support. Keep up the hard work, you are worth it
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Great expectations great service answered all my questions will order again
Hey Melissa,
Thank you for leaving a review! Your feedback is valuable in helping us to make LadyBoss the best it can be. We are so happy to know you had a great experience as we are committed to providing the best information, products, and services possible to help women lose weight and love themselves again. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Tomas was super nice. He was very knowledgable about the products you sell. Love your Lean and am sure I'll love the Greens. Thank you.
Hey Donna,
Thank you for sharing your experience! We are so happy to know you had a great experience with Tomas! It means so much that you are loving your LEAN and we are so excited for you to try your GREENS! Mix them together, and you'll love it even more! Keep up the amazing work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
It was reassuring to have someone answer my questions and help me with such promptness and politeness. Thank you LadyBoss Melissa for all you do.
Hey Catherine,
Thank you for sharing your experience with us! We are so happy to hear it was a great one as Melissa is committed to providing the best information and services possible. We absolutely love supporting you. Keep up the amazing work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Initially I was frustrated that I had not gotten a timely response, then I decided to do an email search.. I have had so much junk email from the holidays coming through that I accidently deleted the email.. The response was quicker then I had expected and I was very happy to find exactly what I was needing, even though my own actions were to blame for the delay. Thank you for such a quick response and I am so very excited to get moving again!!
Hey Susette,
Thank you for sharing your experience with us! I am so glad that you were able to find our response. We understand how time around the holidays can be and truly appreciate all of your support. We absolutely enjoy serving each of our LadyBosses the best that we can as we are committed to helping women lose weight and love themselves again. We are so proud of you for your hard work and dedication. We can't wait to hear more about your LadyBoss journey and to continue celebrating all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Fantastic products and support system. Great service with every interaction.
Hey Sherry,
Thank you for leaving a review! We are so happy to hear you are loving all aspects and services of LadyBoss! We absolutely enjoy supporting our LadyBosses as we are committed to helping women lose weight and love themselves again. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
I am beyond frustrated with the company that I wanted to trust. I was promised a refund within 30 if I didn’t like the product. I wanted to like the Greens so bad but just couldn’t stomach them. My emailed request to return the product went ignored. I emailed 2 days after the first email to ask what was going on and they said they’ve been busy... (but you had enough time to answer THAT email pretty quickly...) I waited.... sent another email. I still have not gotten a reply/information to ship my product back. I feel hurt that they have *purposefullywaited until my time has run out so I can no longer return. I’m not paying another dime to ship it back to them, I can’t trust them anymore.
Hey Mallory,
Thank you for reaching out and sharing your experience with us. Looking into your profile, I do see that you emailed our Support team on December 28th, requesting a refund. I apologize for the delayed response as we were experiencing a higher volume than normal. On December 30th at 10:43 AM, our Support Representative, Maddison Peart did respond to your refund request with a week left in your 30 days to return. Our proof of delivery shows you received your order on 12/12 meaning you have until 1/10/20 to send it back for a refund. In that email, Maddison included the Return instructions as well as our Return policy. After our reply, at 1:35 PM in a new case, we received your second email asking why you were ignored. To ensure we did not ignore your request, we explained there was a delayed response due to an increased volume for customer support.
We apologize for any confusion this has caused. We have sent an email restating our return instructions and have temporarily extended your 30 days. As soon as we have confirmation tracking for your return, we can process your refund.
I have copied our return policy below:
https://ladyboss.com/return
Please let us know if there is anything else we can do to restore your faith in LadyBoss!
Thank you,
Demi Martinez
Reputation and Community Admin
LadyBoss Weight Loss
[email protected]
My apologies, I found the original return instructions in my spam folder. You were right, you sent it. It was 24+ hours after my request.
However, I did follow up with multiple emails asking for help only to be given generic “we are busy” answers.
I will count my losses because I don’t want to risk losing more money while shipping it back after all of this.
This company is Amazing! Great products and super friendly staff.
Hey April,
Thank you for leaving a review! We are so excited to hear that you are loving all aspects and services of LadyBoss. Kaelin and her team are committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so proud of you! Keep up the hard work, you are worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
I just love the customer support with lady boss. Every question or concern I have had has been handle in a timely manner with no judging. I only had one bad experience and that was last year when I started. Keep doing what your doing. I have fallen of the wagon for the holidays and I’m planning on get back on tract this Sunday. Thank you for all you do ??????
Hey Lisa,
Thank you for leaving a review! We are so happy to hear that you are loving all aspects and services of LadyBoss! We are committed to providing the best information, products, and services possible. How exciting! We are so happy to hear you have returned to the LadyBoss Community to achieve those goals. I can't say enough how proud of you we are. We truly appreciate all of your support in LadyBoss! Keep up the great work, you are so worth it! We can't wait to hear more about your journey and to continue celebrating all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
I was having problems with my order and being double charged. I immediately contacted customer support. Next day I got a response with my refund for the doh me charge. I had a excellent experience. The response was fast and very helpful!
Hey Tasha,
Thank you for taking the time to share your experience with us! Your feedback is valuable in helping us to make LadyBoss the best experience possible. I can't say enough how grateful we are for your support in our company as we continue to grow. We are so happy to hear that we assisted you and made this right. We are doing our best to improve every day. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
I spoke with Nafsika...Super awesome girl, she got me pumped and ready to go and helped me purchase more products! She actually acts like she cares about your journey and not just trying to make a sale! Can’t wait to keep in touch with her!!!
Hey Stacy,
Thank you for leaving a review! We are happy to hear that you had a great experience with Nafsika! Our team is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. She absolutely loves serving her clients as she has such a passion for the Lifestyle. Keep up the amazing work, you are so worth it. We can't wait to hear more about your LadyBoss journey and to celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Took care of my issues, very pleasant. The response wasn’t as quick as I would have liked but I know they were very busy dealing with website issues for the brownie flavor drop so I didn’t mind.
Hey Jessica,
Thank you for sharing your experience with us! Your feedback is valuable in helping us to make LadyBoss the best that it can be. Our support team absolutely enjoys serving each of our LadyBosses and making it a goal to improve every day. I am so glad we were able to assist you. We truly appreciate all of your support. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Brittney was great with describing all products and was super encouraging!
Hey Sherri,
Thank you for taking the time to leave a review! We are so glad that you had a great experience with Brittney! We absolutely love supporting you during your LadyBoss journey. We truly believe this Lifestyle has the potential to change lives. We are beyond proud of you. Keep up the great work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Amazing customer service!! Speedy response Very professional!!! Super happy with my experience!!!
Hey Wendy,
Thank you for taking the time to leave a review! We are so happy to hear you had a great experience. Our Support team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. It means so much knowing that we can support you during your LadyBoss journey. Keep up the fantastic work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss
Fast resolution!! So happy with this company!! Always a pleasure to work with!
Hey Lindsay,
Thank you for leaving a review! We truly believe the LadyBoss Lifestyle will change so many lives. We are so excited that you have been loving all aspects and services of LadyBoss! We truly appreciate all of your support! Keep up the hard work LadyBoss, you're worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Weight Loss