JPMorgan Chase Credit Card

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 14, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence from S[redacted] [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided verbally to the customer on October 21, 2014.
 
In...

order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 7, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. I have not received any correspondence to date from Chase on this matter. Please inform me how this response was originally sent and please send me a copy of this response through Revdex.com. Thank you.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response that I received from Chase was a complete joke. I received an accounting and copy of all charges to the account and a brief letter shirking responsibility for the issues outlined in my complaint. 
It is obvious that [redacted] did absolutely no research into the complaint. I was home both days that [redacted] indicated that she tried to call me and have an answering machine...no message was ever left.
I have asked for each phone call to be reviewed...there are at least 20 phone calls. With each phone call, I was given contradictory information including that the complaint had been resolved in my favor.....that I would be receiving a refund.....that I should wait for Hawn to pay to return the hood as that is Chase's policy and they would stand behind me making them pay to return the hood....I was told by a Chase employee that they messed up this dispute and that they should be responsible....I was told that they would probably issue me a courtesy credit.....I was told over and over that the complaint should be resolved in my favor.   The complaint, if handled with the care that Chase indicates that they took in this case would have been resolved in my favor.
 
I still have the hood and Chase can pay to send it back to Hawn if they would like.
Chase needs to take responsibility for their egregious and reckless handling of this dispute.
Sincerely,
[redacted]
All of these things [redacted]
I still have the hood in my possession and 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
It would be impossible for the company to have responded to me on May 4, 2016 since that date is in the future. 
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 8, 2014. They...

should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 25, 2015. Theyshould receive our correspondence within 5 to 7 business...

days.  In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this...

matter and responded to the consumer on January 26, 2016. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 17, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 5, 2014. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of
your correspondence. Chase takes consumer feedback very seriously. We have
fully reviewed this matter and responded to the consumer on October 20, 2015.
They should receive our correspondence within 5 to 7 business days.  In
order to protect consumer privacy, they have been advised they may share the
response directly with you. Tell us why here...

Tell us why here...
This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer...

on March 24, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 5, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided to the customer over the phone on September 22, 2016.  In order to...

protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted] [redacted] *

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 21, 2014. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am very confuses with this matter. someone from credit card service called me on June 19th and told me that they will refund monetarily and then other person called me and told me that they will resolve this matter by June 30th, and and then other person called me on June 25th and told me that she will give 70,000 point and a voucher. As of July 7th nothing happened yet. let me know exactly what is your response for this matter. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
THEY HAVEN'T DONE ANYTHING. I TALKED TO THIS WOMAN, WHO IS SUPPOSEDLY LOOKING INTO IT. THERE HAS BEEN NO RESOLUTION.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 20, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,
 
[redacted]