Jefferson Capital Systems, LLC Reviews (1869)
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Address: PO Box 17210, Golden, Colorado, United States, 80402-6020
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May 10, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** Jefferson Capital Systems, LLC Account Complaint ID#: *** Dear Mr***: We are in receipt of your additional correspondence sent on behalf of *** ***. This letter confirms we are licensed to collect in the state of Michigan under ID #*** Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
March 8, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***-***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** ***-*** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around April 14, 2015. Based on Ms***-***’ dispute, and to resolve this matter, we have terminated collection efforts and are requesting the credit bureaus delete our trade line from her credit file. Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
December 15, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** ***. Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around April 14, 2015. A Right to Dispute letter was sent on January 8, 2016. Pursuant to Mr***’ request for validation of this debt, we have enclosed a copy of the final *** Wireless billing statement dated January 1, Although a balance remains on the account, to resolve this matter, we have terminated collection efforts. Additionally we have requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:
April 6, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around October 12, 2016. The required California Notice of Assignment was sent to Mr*** on November 3, 2016. We have no record of receiving a written request for validation of this debt. However, enclosed is a copy of the final *** Wireless billing statement. Although a balance remains on the account, based on his stated dispute, we have terminated collection efforts and are requesting the bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:
January 23, 2018 Revdex.comAttention: *** ***SRiver Ridge CircleBurnsville, MN 55337 Re: *** *** / ID ***Jefferson Capital Systems, LLC account number:
*** Debt Description: *** Wireless Consumer Financial Protection Bureau case number: *** Dear Ms***: We acknowledge receipt of your correspondence sent on behalf of Mr*** concerning the above-referenced account. We received similar correspondence from the Consumer Financial Protection Bureau. Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $2,on or about August 3, 2015. Notice of Assignment was sent on or about August 25, to the address on file. In June 26, 2017, Mr*** called and we agreed to settle the debt for $1,200.00. Payment was not received. On January 10, 2018, we contacted Mr*** regarding the debt. During the call, Mr*** stated he was not going to pay the debt and disconnected the call. Although we disagree with the merits of his dispute, we have terminated further collection efforts and closed our file. We have also notified the bureaus to delete our trade line from his credit file. Thank you for the opportunity to respond. Sincerely, Sharon ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt CollectorPhone: ###-###-#### C: Consumer Financial Protection Bureau
I am rejecting this response because: Fax was sent within one hour of phone callJefferson Capital never followed up saying it was not receivedI have to jump through hoops calling their general phone line getting someone new each phone callI need a direct contactThis is outrageous they accepted payments from *** *** without any issues they addressed me as *** *** now all the sudden its s problemThey are doing everything to not hold their end of the agreementI'm mailing personal information that can cause identity theft to random people this is very unprofessionalI need one primary contact
April 17, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** / ID *** Dear Mr***: We acknowledge receipt of your correspondence
sent on behalf of Ms*** This letter will confirm that on April 17, 2018, we responded directly to Ms***. She should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Attached is a copy of our response Thank you for the opportunity to respond Sincerely, Sharon *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Attachment:
Initial Business Response /* (1000, 5, 2016/01/04) */
January 4,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: ***
Jefferson Capital Systems, LLC, Account Number: ***
Debt Description: ***
Case
#***
Dear Mr***:
We are in receipt of your correspondence sent on behalf of *** concerning the above-referenced account
This letter will confirm that Jefferson Capital Systems, LLC has requested the credit bureaus delete our trade line from Ms***'s credit file
Thank you for the opportunity to be of service
Sincerely,
Kathy ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***
Initial Consumer Rebuttal /* (2000, 7, 2016/01/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
June 12, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Original Creditor: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around August 1, 2016. Payment was received on May 4, which paid the account in full. Based on your dispute, we have requested the credit bureaus delete our trade line from your credit file. Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
November 23, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC, Account #*** Debt Description: *** *** *** Case ID: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of Mr*** concerning the account referenced above Jefferson Capital Systems, LLC, acquired the *** *** *** account on or around July 20, 2015, with a balance of $673.02. In researching the matter with *** *** ***, we were advised the account was processed on-line and provided the enclosed statement pertaining to the balance. In response to Mr***’s communication, we have closed our file and terminated collection efforts. We are also requesting the credit bureaus to delete our trade line from his credit bureau file We appreciate the opportunity to respond Sincerely, Shirley *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:
I am rejecting this response because:
Jefferson City says they can't find me in their system, but I am attaching a copy of the file in my credit reportI guarantee you I did not open a case with *** last yearThank You, *** ***
February 15, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** account and balance of $4,on or around August 4, and subsequently placed the account with an agency to collect on our behalf. Although a balance remains on the account, based on Ms***’s stated hardship and to resolve this matter, we have recalled the account, terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
October 14, *** *** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** concerning the above-referenced account. We regret that Mr*** feels he received unsatisfactory serviceOur representatives are trained to provide exceptional service to all of our customers and we appreciate him bringing this matter to our attention Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around December 1, 2015. Mr***’s payment of $satisfied this balanceTo resolve this matter, we have requested the credit bureaus delete our trade line from his credit file. We appreciate the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
April 18, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** Jefferson Capital Systems,
LLC, Account Number: *** Debt Description: *** Wireless Complaint ID: *** Dear Mr***: We are in receipt of your correspondence sent on behalf of *** *** concerning the above-referenced account. The *** Wireless account was opened in September and charged off in October Jefferson Capital Systems, LLC acquired the account and balance of $in December 2015. A Right to Dispute letter was sent to Mr*** on January 11, 2016. We have no record of receiving a written or verbal request for validation of this debt from Mr***. Although we disagree with the merits of his dispute, to resolve this matter we have terminated collection efforts and are requesting the credit bureaus to delete our trade line from Mr***’s credit fileThank you for the opportunity to be of serviceSincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
December 15, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC, Account #*** Debt Description: *** Wireless Case ID: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of Mr*** concerning the account referenced above Jefferson Capital Systems, LLC, acquired the *** Wireless account on or around August 1, 2016, with the balance of $474.45. In researching the matter with *** Wireless, they advised they did not receive any disputes regarding the account and have provided the enclosed copy of the Contract, the Confirmation Letter, and four statements. Although we show a balance is due, in order to resolve the matter, we have closed our file and terminated collection action. We are also requesting the credit bureaus to delete our trade line from Mr***’s credit bureau file We appreciate the opportunity to address the matter Sincerely, Shirley *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:
April 30, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** / ID *** Dear Mr***: We acknowledge receipt of your correspondence sent
on behalf of Ms*** This letter will confirm that on April 30, 2018, we responded directly to Ms***. She should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Attached is a copy of our response Thank you for the opportunity to respond Sincerely, Sharon *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Attachment:
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I have a few questions before I accept....With the letter that they sent me do I still need to respond back to them within days or it this cleared up?Can they please send me a letter stating that they will be terminating collection efforts and their tradeline will be delted from my credit so I can have it for my record and send that information to the credit bureaus to request removal?
May 4, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** Jefferson Capital Systems, LLC,
Account Number: *** Debt Description: Verizon Wireless Complaint ID: *** Dear Mr***: We are in receipt of your correspondence sent on behalf of *** *** concerning the above-referenced account. The Verizon Wireless account was opened in April and charged off in January Jefferson Capital Systems, LLC acquired the account and balance of $1,in April and subsequently placed the account with two agencies for collection efforts. A Right to Dispute letter was sent to Mr*** on June 9, and July 14, 2015. Pursuant to Mr***’ request for validation of this debt, enclosed is a copy of the final Verizon Wireless billing statement dated January 3, 2013. To resolve this matter we have terminated collection efforts and are requesting the credit bureaus to delete our trade line from his credit file. This letter will confirm the account will not be sold or transferredThank you for the opportunity to be of serviceSincerely, *** *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector 866-516-Enclosure:
January 31, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** *** Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** This letter will confirm we have responded directly to Mr*** on January 31, 2018. Mr*** should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####
April 25, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** / ID *** Dear Mr***: We acknowledge receipt of your
correspondence sent on behalf of Ms*** This letter will confirm that on April 25, 2018, we responded directly to Ms***. She should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Attached is a copy of our response Thank you for the opportunity to respond Sincerely, Sharon *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Attachment: