Hers and His Plumbing, LLC

Only complaint was payment took longer than the jobNot techs fault

Completed in a timely manner, very professional

Very good experienceBilly was very friendly and resolved the issue quickly

This company is involved, in my opinion, in a scam with *** I used them through *** for a leaking water hook up for my washing machine in a home I just purchased The technician started work BEFORE telling me that *** was not going to cover my claim, so I had no option but to let him finish the job and pay in full out of pocket He had to cut out a section of my drywall to access the pipes, which he did not fix or replace and I still have a lovely hole in my wall That is very unprofessional Furthermore, he went to shut off the water to my home at my hot water heater and was "unable" to turn the knob and advised that I call *** so that he could also look at that issue My husband came home that night and I told him the tech said the knob was broken My husband went out and turned it and it's not even broken! So fast forward to the end of the tech's visit and he gives me the bill for nearly dollars He then informs me that I owe an EXTRA dollars over that for a service fee!!!!! He claimed it was an expense that *** charges I refused to pay the extra fee I called *** and they informed me that Hers and His Plumbing was billing them for not one service call, but two!!!!! So they are billing me for dollars in service fees because of that extra claim I made on the knob not turning that the technician told me to call in He never even looked at the knob further than telling me it was broken, when it wasn't Totally ridiculous!! So I call *** to contest the charges and they tell me the charges are coming from Hers and His Plumbing, and that I need to contact themSo I call the plumbing company, they tell me that no, the fee is an *** fee and I need to call them! So I ask the person I spoke with at the plumbers, Elena, to get on a way call with *** so we can get this ironed out She uses the excuse that the doesn't have ***'s number, so I give her their number She refuses to get on a way call She knows that I've caught them both in a scam and doesn't want to get cornered I've filed a claim against *** with the Revdex.com and may also file one against Hers and His Plumbing if these bogus charges are not dropped Stay away from this crooked company!!!! There are good honest companies out there, this is not one of them

Very I formative, explained options Work performed correctly, quickly Respected my property

Super experience !!!

Very nice person and took plenty of time

Great job, fast, efficient, curtious

Excellent customer service and explanation of issues

No complaintsArrived within window and was professional

Billy G*** was very friendly and personable He was extremely knowledgable and fastI will certainly be requesting him for future projects

*** was extremely nice and worked very hard to resolve the problemWe really appreciate that

*** was very helpful

Tommy was extremely knowledgeable helpful and professional He made this one of the best experiences I have ever had with a business working in my home I appreciate his time and patience in completely solving my issues An excellent asset to this company

Very professional and friendly

Billy did great work for usHe was swift and thiroughReally appreciated his help

*** showed up on time ( actually early which was better) and took care of everything I've used this company before and have had good service each time

Billy gDid an excellent job

I am so pleased with *** *** expertise and high quality of customer service! I would without hesitation recommend him to others

I recently had his and hers plumbing come to my home to fix a plumbing problem , the lady plumber went right to work and fixed the problem within minutes!!!!!! Amagine my embaresment , I had had an earlier plumbing issue before I bought my house , and was kinda afraid to do ANYTHING plumbing related , so when she fixed it soo fast I was REALLY HAPPY!!!!!! So I paid the $service call and moved onWell you won't believe what I got the next week in the mail , my $back because they felt like she was not there long enough , or whatever the reason I got my service fee back!!!!!!! Will tell ANY of my friends about his and hers plumbing!!!!! Give them a call , they will give YOU a fair shake!!!!!!