Dear Mr. [redacted],Gila LLC d/b/a Municipal Services Bureau ("MSB") and is in receipt of your complaint filed with the Revdex.com. MSB is contracted by Central Texas Regional Mobility Authority (CTRMA) to provide customer service and collection services related to unpaid toll...
transactions. Pursuant to your request, we have initiated a refund in the amount of $16.71. Please allow up to three (3) business days for MSB to process your refund and additional time for your financial institution to credit your account. If you should have any additional questions related to this matter, please contact me directly at ###-###-####, extension [redacted].Sincerely,[redacted]Gila LLC
May 1, 2015 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (MSB) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by court systems and municipalities throughout the United States to resolve delinquent court fines, fees and other outstanding municipal debt. You indicated in your complaint that you wish to have Municipal Services Bureau discontinue calls to your telephone number(s). We apologize for any inconvenience you have experienced. After further research using the complete list of telephone numbers that you furnished to our office, we believe that your telephone numbers ending in [redacted] and [redacted] may have been the numbers that were called. Please be advised that all of the telephone numbers you provided have been added to our internal “do not call” registry. While I trust that this action will resolve your concern, please contact me directly if you receive any additional telephone calls from our office. I can be reached at ###-###-####, extension [redacted] Alternatively, you can reach me via email at [redacted]@gilacorp.com. Sincerely, [redacted]
[redacted] Compliance Specialist
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
December 24, 2014 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by Travis County EMS to provide collection services for unpaid accounts. Your complaint...
alleges that you have received telephone calls and messages from MSB indicating that you will be prosecuted by the Internal Revenue Service (IRS) if you fail to resolve this matter. A review of our records indicates that MSB attempted to contact you at the telephone number ending in [redacted] in connection with an outstanding matter with Travis County EMS. Please be advised that MSB is not affiliated with the IRS in any way. The matter that we attempted to contact you about at telephone number ending in [redacted] is not related to any unpaid tax obligation. We are not aware of any message left by MSB that would indicate that our calls were related to a tax matter or involvement with the IRS. We encourage you to forward a recording of any message you have received from our office which you would like to have reviewed. MSB will not attempt to contact your telephone number ending in [redacted] and you will not receive any additional telephone calls from our office related to the above-referenced matter. We encourage you to contact us if you have any additional questions. I can be reached directly at ###-###-####, extension [redacted]. Sincerely, [redacted] Gila LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Assuming that they really remove my phone number and do not continue to call. If they do, I will file another complaint with Revdex.com.
Regards,
[redacted]
Dear [redacted]:Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com. Please be advised that your telephone number ending in [redacted] has been removed from our records. This telephone number will not be called again by our office. We...
apologize for any inconvenience you have experienced.Sincerely,[redacted]Gila LLC d/b/a MSB
Dear Jeanette Perrington:Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com ("Revdex.com"). MSB is a private company contracted to provide collection services in...
connection with unpaid court fines, fees, and other municipal debts. Our records indicate that we were attempting to reach an individual other than yourself at telephone number ending in [redacted]. Please be advised that we have removed your telephone number ending in [redacted] from our records. You will not receive additional telephone calls from our office at this number. We apologize for any inconvenience you have experienced.If you have any additional questions related to this matter, please contact me directly at ###-###-####, extension [redacted].Sincerely,[redacted]Gila LLC [redacted]
Complaint: [redacted]
Mr. [redacted]: I have received you facsimile dated on December 17, 2014. I am well aware of the contract between Gila LLC, a.k.a., d.b.a., Municipal Services Bureau (MSB). No sir, my complaint does not allege “that [I] have not received all of the indigent benefits available to [me] under applicable law.” My complaint is clear and concise, and states I have submitted an Application under the Texas Transportation Code, § 708.158 (a) and have provided that which is requested under subsection (b), thereof, thereby invoking that particular section of Law. I have not, and am not, seeking to obtain any benefits: BENEFIT. Advantage; profit; fruit; privilege; advantage. Fitch v. Bates, 11 Barb. (N.Y.) 473; Ferrigino v. Keasbey, 93 Conn. 445, 106 A. 445, 447; In re Krause's Estate, 173 Wash. 1, 21 P.2d 268; a pecuniary advantage or profit; gain; account; interest; the whole benefit and entire beneficial interest. Bird v. Newcomb, 170 Va. 208, 196 S.E. 605, 608. Black Law Dictionary, 4th Ed. Also, and in order to provide you with clarification, the People of this state, Texas, have created a body of law makers, i.e., the Texas Legislature, to create laws and the contract therebetween is this states constitution. Those laws which the Legislature creates apply solely and specifically to the legal entities, “persons” the Legislature creates through its passing and enacting of Session Laws, business included, not to the People. However, the People may at anytime invoke those laws the Legislature has created to command the subordinate entities to carryout their duties as mandated. Applying those law to the People which created the body, would be along the lines of man applying its law to the Creator; null and void. The laws are created so as to provide structure and mandates pertaining to how “persons” the Legislature creates are to function. Only those “persons” created by the Texas Legislature receive benefits. The People, are those which allow for those benefits to be given. It is the People of this state that control the Legislature. The Legislature of this state controls those entities which it creates by and through the laws it passes, and as stated supra, the People may at anytime invoke those laws upon the created entities, which is the present case. MSB is one of those entities which has been allowed to be created by the Legislature through its BUSNIESS AND COMMERCE CODE, as well as, through the Agency which was created when MSB was contracted through, by and with the Texas Department of Public Safety, another entity the Legislature has been allowed to create and has done so. Additionally, within my complaint I included the controlling Texas Law, which is included herein, infra. My complaint also states that I have been determined Indigent under § 708.158 (a). If MSB has determined me to be indigent under some program I have not applied for, rather than, abide by Texas Law provision which I have invoked, it has done so in error. My complaint clearly states I have not requested a reduction of surcharges under Texas Transportation Code, § 708.157(c), and have not submitted to MSB an application, therefor. If MSB has made a determination under § 708.157(c) and applied it to me, it had done so in error. And in addition thereto, my complaint states that even if I had submitted an application requesting a reduction under § 708.157(c) the reduced amount which MSB is demanding is higher than that which is allowed by the Texas Department of Public Safety rule under the Texas Administration Code, and provided the Rule therein my complaint. You should take notice that no where under RULE §15.166 (set out in full, infra) does it allow for MSB to charge “a 4% fee for MSB’s collection services” to those it makes or attempts to make collections from. MSB is contracted through and paid by the Texas Department of Public Safety, not those people or persons it attempts to collect from and doing so without any legal or lawful authority, but rather of its own free-will, may be a breech of the Texas Deceptive Trade Practices Laws, nut not neccesarilly limited thereto. Futher, my complaint states, again and in summation, “that [I] ha[ve] submitted an application under § 708.158 (a) and ha[ve] provided that which is requested under subsection (b), and have been found to be Indigent and “Gila LLC, a.k.a., d.b.a., Municipal Services Bureau, the third-party contracted service responsible for handling issues and matters under Texas Transportation Code, CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, is required observe and abide by the Law as set forth by the Legislature of this State and waive all surcharges which have been assessed under CHAPTER 708 against Declarant.” Furthermore, Texas Law is and must be clear, not ambiguous. No where in Texas Law pertaining to Texas Transportation Code, CHAPTER 708. is it set forth by the Texas Legislature that “applicable law provides for two distinct indigence programs, one of which requires a court order and reduces the balance to $0.00 on the offense being heard by the judge.” In fact, the controlling Texas Law makes no mention what so ever about a “court order” requirement. In order to prove the claim made by you, that there are “two distinct programs, one of which requires a court order you will need to furnish me with the “law” you are relying on. I have included herein, which was also included within my complaint, the controlling Texas Law as passed by the Legislative body of the State of Texas, which you should take notice that no mention what so ever of “two programs” or of a “court order” requirement is made. Sec. 708.158. INDIGENT STATUS AND REDUCTION OF SURCHARGES. (a) The department shall waive all surcharges assessed under this chapter for a person who is indigent. For the purposes of this section, a person is considered to be indigent if the person provides the evidence described by Subsection (b) to the court. (b) A person must provide information to the court in which the person is convicted of the offense that is the basis for the surcharge to establish that the person is indigent. The following documentation may be used as proof: (1) a copy of the person's most recent federal income tax return that shows that the person's income or the person's household income does not exceed 125 percent of the applicable income level established by the federal poverty guidelines; (2) a copy of the person's most recent statement of wages that shows that the person's income or the person's household income does not exceed 125 percent of the applicable income level established by the federal poverty guidelines; or (3) documentation from a federal agency, state agency, or school district that indicates that the person or, if the person is a dependent as defined by Section 152, Internal Revenue Code of 1986, the taxpayer claiming the person as a dependent, receives assistance from: (A) the food stamp program or the financial assistance program established under Chapter 31, Human Resources Code; (B) the federal special supplemental nutrition program for women, infants, and children authorized by 42 U.S.C. Section 1786; (C) the medical assistance program under Chapter 32, Human Resources Code; (D) the child health plan program under Chapter 62, Health and Safety Code; or (E) the national free or reduced-price lunch program established under 42 U.S.C. Section 1751 et seq. Added by Acts 2009, 81st Leg., R.S., Ch. 1146 (H.B. 2730), Sec. 15.04, eff. September 1, 2011. Finally, no sir, I did not “[apply] for available benefits under [an] indigence program which does not require a judicial order.” I submitted an application under the Texas Law provided herein, thereby invoking that Law which clearly commands and states: “The department shall waive all surcharges assessed under this chapter for a person who is indigent.” Since MSB has been contracted by the Texas Department of Public Safety and thereby delegated its authority thereto, MSB is required to “...waive all surcharges assessed under this chapter (CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, TEXAS TRANSPORTATION CODE) for a person who is indigent” upon invocation of Sec. 708.158 of the Texas Transportation Code. Again, be advised and take heed that no where within the Texas Law as passed by the Texas Legislature is it written that a “court order” is required under Sec. 708.158. INDIGENT STATUS AND REDUCTION OF SURCHARGES. Whereas, considering the issues and facts what I have mention supra, it is therefore, I am requesting, again, that MSB, the third-party agency contracted service responsible for handling issues and matters under Texas Transportation Code, particularly CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, to observe and abide by the Law as set forth by the Legislature of this State and waive all surcharges which have been assessed under CHAPTER 708 against me, and without making mention MSB's failure to provide Notice, thereby, violation Due Process clauses of this state and the federal corporation, the United States. Respectfully, [redacted], Texas
December 31, 2014 Complaint: [redacted] Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by court systems and municipalities throughout the United...
States to collect unpaid fines, fees, and other municipal debt. Your complaint indicates that you have received unwanted calls placed from our office to telephone number ###-###-####. A review of our records indicates that MSB was attempting to contact a different individual at this number. Please be assured that we have removed this telephone number from our records and have added it to our internal “do not call registry”. This telephone number will not receive additional telephone calls from our office. We apologize for any inconvenience you have experienced. If you have any additional questions related to this matter, I can be reached directly at ###-###-####, extension [redacted]. Sincerely, [redacted]
[redacted] Gila LLC
Dear [redacted] & [redacted],Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com. Please be advised that we have processed your request to have calls to...
your telephone number discontinued. We have updated our records so that you do not receive future telephone calls from our office. We apologize for any inconvenience you have experienced.Sincerely,[redacted]Gila LLC d/b/a MSB
A response for the consumer is attached.February 3, 2015 www.GilaCorp.com
[redacted] GILA LLC d/b/a MSB Via Revdex.com Complaint Portal [redacted]
[redacted]
[redacted]
[redacted]...
[redacted]
[redacted] Re: Revdex.com Complaint: 10417163 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by the Texas Department of Public Safety (“DPS”) to provide collection support services in connection with the Driver Responsibility Surcharge Program. It has been determined that the review of your application for the Incentive Reduction Program was delayed due to a clerical error. Please be advised that your application was approved for the Incentive Reduction Program on January 29, 2015. A notice confirming your enrollment was sent to you on January 30, 2015. Your current balance of $229.65 represents 50% of your original surcharge balance, less any payments you have made prior to your enrollment. Please refer to the enrollment notification that was sent to you on January 30, 2015, which contains important information to maintain compliance with the program. MSB apologizes for any inconvenience. If you have any additional questions, please contact our [redacted]
[redacted], at [redacted]. Sincerely, /s/ [redacted] Gila LLC
Dear Mr. [redacted],Gila LLC d/b/a Municipal Services Bureau ("MSB") and is in receipt of your complaint filed with the Revdex.com. MSB is contracted by Central Texas Regional Mobility Authority (CTRMA) to provide customer service and collection services related to unpaid toll...
transactions. Pursuant to your request, we have initiated a refund in the amount of $16.71. Please allow up to three (3) business days for MSB to process your refund and additional time for your financial institution to credit your account. If you should have any additional questions related to this matter, please contact me directly at ###-###-####, extension [redacted].Sincerely,[redacted]Gila LLC
May 1, 2015 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (MSB) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by court systems and municipalities throughout the United States to resolve delinquent court fines, fees and other outstanding municipal debt. You indicated in your complaint that you wish to have Municipal Services Bureau discontinue calls to your telephone number(s). We apologize for any inconvenience you have experienced. After further research using the complete list of telephone numbers that you furnished to our office, we believe that your telephone numbers ending in [redacted] and [redacted] may have been the numbers that were called. Please be advised that all of the telephone numbers you provided have been added to our internal “do not call” registry. While I trust that this action will resolve your concern, please contact me directly if you receive any additional telephone calls from our office. I can be reached at ###-###-####, extension [redacted] Alternatively, you can reach me via email at [redacted]@gilacorp.com. Sincerely, [redacted]
[redacted] Compliance Specialist
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
December 24, 2014 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by Travis County EMS to provide collection services for unpaid accounts. Your complaint...
alleges that you have received telephone calls and messages from MSB indicating that you will be prosecuted by the Internal Revenue Service (IRS) if you fail to resolve this matter. A review of our records indicates that MSB attempted to contact you at the telephone number ending in [redacted] in connection with an outstanding matter with Travis County EMS. Please be advised that MSB is not affiliated with the IRS in any way. The matter that we attempted to contact you about at telephone number ending in [redacted] is not related to any unpaid tax obligation. We are not aware of any message left by MSB that would indicate that our calls were related to a tax matter or involvement with the IRS. We encourage you to forward a recording of any message you have received from our office which you would like to have reviewed. MSB will not attempt to contact your telephone number ending in [redacted] and you will not receive any additional telephone calls from our office related to the above-referenced matter. We encourage you to contact us if you have any additional questions. I can be reached directly at ###-###-####, extension [redacted]. Sincerely, [redacted] Gila LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Assuming that they really remove my phone number and do not continue to call. If they do, I will file another complaint with Revdex.com.
Regards,
[redacted]
Dear [redacted]:Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com. Please be advised that your telephone number ending in [redacted] has been removed from our records. This telephone number will not be called again by our office. We...
apologize for any inconvenience you have experienced.Sincerely,[redacted]Gila LLC d/b/a MSB
A response for the consumer is attached.
Dear Jeanette Perrington:Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com ("Revdex.com"). MSB is a private company contracted to provide collection services in...
connection with unpaid court fines, fees, and other municipal debts. Our records indicate that we were attempting to reach an individual other than yourself at telephone number ending in [redacted]. Please be advised that we have removed your telephone number ending in [redacted] from our records. You will not receive additional telephone calls from our office at this number. We apologize for any inconvenience you have experienced.If you have any additional questions related to this matter, please contact me directly at ###-###-####, extension [redacted].Sincerely,[redacted]Gila LLC [redacted]
Complaint: [redacted]
Mr. [redacted]: I have received you facsimile dated on December 17, 2014. I am well aware of the contract between Gila LLC, a.k.a., d.b.a., Municipal Services Bureau (MSB). No sir, my complaint does not allege “that [I] have not received all of the indigent benefits available to [me] under applicable law.” My complaint is clear and concise, and states I have submitted an Application under the Texas Transportation Code, § 708.158 (a) and have provided that which is requested under subsection (b), thereof, thereby invoking that particular section of Law. I have not, and am not, seeking to obtain any benefits: BENEFIT. Advantage; profit; fruit; privilege; advantage. Fitch v. Bates, 11 Barb. (N.Y.) 473; Ferrigino v. Keasbey, 93 Conn. 445, 106 A. 445, 447; In re Krause's Estate, 173 Wash. 1, 21 P.2d 268; a pecuniary advantage or profit; gain; account; interest; the whole benefit and entire beneficial interest. Bird v. Newcomb, 170 Va. 208, 196 S.E. 605, 608. Black Law Dictionary, 4th Ed. Also, and in order to provide you with clarification, the People of this state, Texas, have created a body of law makers, i.e., the Texas Legislature, to create laws and the contract therebetween is this states constitution. Those laws which the Legislature creates apply solely and specifically to the legal entities, “persons” the Legislature creates through its passing and enacting of Session Laws, business included, not to the People. However, the People may at anytime invoke those laws the Legislature has created to command the subordinate entities to carryout their duties as mandated. Applying those law to the People which created the body, would be along the lines of man applying its law to the Creator; null and void. The laws are created so as to provide structure and mandates pertaining to how “persons” the Legislature creates are to function. Only those “persons” created by the Texas Legislature receive benefits. The People, are those which allow for those benefits to be given. It is the People of this state that control the Legislature. The Legislature of this state controls those entities which it creates by and through the laws it passes, and as stated supra, the People may at anytime invoke those laws upon the created entities, which is the present case. MSB is one of those entities which has been allowed to be created by the Legislature through its BUSNIESS AND COMMERCE CODE, as well as, through the Agency which was created when MSB was contracted through, by and with the Texas Department of Public Safety, another entity the Legislature has been allowed to create and has done so. Additionally, within my complaint I included the controlling Texas Law, which is included herein, infra. My complaint also states that I have been determined Indigent under § 708.158 (a). If MSB has determined me to be indigent under some program I have not applied for, rather than, abide by Texas Law provision which I have invoked, it has done so in error. My complaint clearly states I have not requested a reduction of surcharges under Texas Transportation Code, § 708.157(c), and have not submitted to MSB an application, therefor. If MSB has made a determination under § 708.157(c) and applied it to me, it had done so in error. And in addition thereto, my complaint states that even if I had submitted an application requesting a reduction under § 708.157(c) the reduced amount which MSB is demanding is higher than that which is allowed by the Texas Department of Public Safety rule under the Texas Administration Code, and provided the Rule therein my complaint. You should take notice that no where under RULE §15.166 (set out in full, infra) does it allow for MSB to charge “a 4% fee for MSB’s collection services” to those it makes or attempts to make collections from. MSB is contracted through and paid by the Texas Department of Public Safety, not those people or persons it attempts to collect from and doing so without any legal or lawful authority, but rather of its own free-will, may be a breech of the Texas Deceptive Trade Practices Laws, nut not neccesarilly limited thereto. Futher, my complaint states, again and in summation, “that [I] ha[ve] submitted an application under § 708.158 (a) and ha[ve] provided that which is requested under subsection (b), and have been found to be Indigent and “Gila LLC, a.k.a., d.b.a., Municipal Services Bureau, the third-party contracted service responsible for handling issues and matters under Texas Transportation Code, CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, is required observe and abide by the Law as set forth by the Legislature of this State and waive all surcharges which have been assessed under CHAPTER 708 against Declarant.” Furthermore, Texas Law is and must be clear, not ambiguous. No where in Texas Law pertaining to Texas Transportation Code, CHAPTER 708. is it set forth by the Texas Legislature that “applicable law provides for two distinct indigence programs, one of which requires a court order and reduces the balance to $0.00 on the offense being heard by the judge.” In fact, the controlling Texas Law makes no mention what so ever about a “court order” requirement. In order to prove the claim made by you, that there are “two distinct programs, one of which requires a court order you will need to furnish me with the “law” you are relying on. I have included herein, which was also included within my complaint, the controlling Texas Law as passed by the Legislative body of the State of Texas, which you should take notice that no mention what so ever of “two programs” or of a “court order” requirement is made. Sec. 708.158. INDIGENT STATUS AND REDUCTION OF SURCHARGES. (a) The department shall waive all surcharges assessed under this chapter for a person who is indigent. For the purposes of this section, a person is considered to be indigent if the person provides the evidence described by Subsection (b) to the court. (b) A person must provide information to the court in which the person is convicted of the offense that is the basis for the surcharge to establish that the person is indigent. The following documentation may be used as proof: (1) a copy of the person's most recent federal income tax return that shows that the person's income or the person's household income does not exceed 125 percent of the applicable income level established by the federal poverty guidelines; (2) a copy of the person's most recent statement of wages that shows that the person's income or the person's household income does not exceed 125 percent of the applicable income level established by the federal poverty guidelines; or (3) documentation from a federal agency, state agency, or school district that indicates that the person or, if the person is a dependent as defined by Section 152, Internal Revenue Code of 1986, the taxpayer claiming the person as a dependent, receives assistance from: (A) the food stamp program or the financial assistance program established under Chapter 31, Human Resources Code; (B) the federal special supplemental nutrition program for women, infants, and children authorized by 42 U.S.C. Section 1786; (C) the medical assistance program under Chapter 32, Human Resources Code; (D) the child health plan program under Chapter 62, Health and Safety Code; or (E) the national free or reduced-price lunch program established under 42 U.S.C. Section 1751 et seq. Added by Acts 2009, 81st Leg., R.S., Ch. 1146 (H.B. 2730), Sec. 15.04, eff. September 1, 2011. Finally, no sir, I did not “[apply] for available benefits under [an] indigence program which does not require a judicial order.” I submitted an application under the Texas Law provided herein, thereby invoking that Law which clearly commands and states: “The department shall waive all surcharges assessed under this chapter for a person who is indigent.” Since MSB has been contracted by the Texas Department of Public Safety and thereby delegated its authority thereto, MSB is required to “...waive all surcharges assessed under this chapter (CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, TEXAS TRANSPORTATION CODE) for a person who is indigent” upon invocation of Sec. 708.158 of the Texas Transportation Code. Again, be advised and take heed that no where within the Texas Law as passed by the Texas Legislature is it written that a “court order” is required under Sec. 708.158. INDIGENT STATUS AND REDUCTION OF SURCHARGES. Whereas, considering the issues and facts what I have mention supra, it is therefore, I am requesting, again, that MSB, the third-party agency contracted service responsible for handling issues and matters under Texas Transportation Code, particularly CHAPTER 708. DRIVER RESPONSIBILITY PROGRAM, to observe and abide by the Law as set forth by the Legislature of this State and waive all surcharges which have been assessed under CHAPTER 708 against me, and without making mention MSB's failure to provide Notice, thereby, violation Due Process clauses of this state and the federal corporation, the United States. Respectfully, [redacted], Texas
December 31, 2014 Complaint: [redacted] Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by court systems and municipalities throughout the United...
States to collect unpaid fines, fees, and other municipal debt. Your complaint indicates that you have received unwanted calls placed from our office to telephone number ###-###-####. A review of our records indicates that MSB was attempting to contact a different individual at this number. Please be assured that we have removed this telephone number from our records and have added it to our internal “do not call registry”. This telephone number will not receive additional telephone calls from our office. We apologize for any inconvenience you have experienced. If you have any additional questions related to this matter, I can be reached directly at ###-###-####, extension [redacted]. Sincerely, [redacted]
[redacted] Gila LLC
Dear [redacted] & [redacted],Gila LLC d/b/a Municipal Services Bureau ("MSB") is in receipt of your complaint filed with the Revdex.com. Please be advised that we have processed your request to have calls to...
your telephone number discontinued. We have updated our records so that you do not receive future telephone calls from our office. We apologize for any inconvenience you have experienced.Sincerely,[redacted]Gila LLC d/b/a MSB
A response for the consumer is attached.February 3, 2015 www.GilaCorp.com
[redacted] GILA LLC d/b/a MSB Via Revdex.com Complaint Portal [redacted]
[redacted]
[redacted]
[redacted]...
[redacted]
[redacted] Re: Revdex.com Complaint: 10417163 Dear [redacted]: Gila LLC d/b/a Municipal Services Bureau (“MSB”) is in receipt of your complaint filed with the Revdex.com. MSB is contracted by the Texas Department of Public Safety (“DPS”) to provide collection support services in connection with the Driver Responsibility Surcharge Program. It has been determined that the review of your application for the Incentive Reduction Program was delayed due to a clerical error. Please be advised that your application was approved for the Incentive Reduction Program on January 29, 2015. A notice confirming your enrollment was sent to you on January 30, 2015. Your current balance of $229.65 represents 50% of your original surcharge balance, less any payments you have made prior to your enrollment. Please refer to the enrollment notification that was sent to you on January 30, 2015, which contains important information to maintain compliance with the program. MSB apologizes for any inconvenience. If you have any additional questions, please contact our [redacted]
[redacted], at [redacted]. Sincerely, /s/ [redacted] Gila LLC