General Motors Corporation

Dear Revdex.com: Thank you for your recent correspondence regarding Ms. [redacted] and concerns with her 2006 HUMMER H3.  We have reviewed Ms. [redacted]’s situation.  As a customer relations measure to Ms. [redacted], General Motors has offered and she has accepted Reimbursement payment of $126.18.  Accordingly, GM will close its file on this matter.  We apologize for any inconvenience Ms. [redacted] may have experienced.  If you have further questions, please contact our HUMMER Customer Assistance Center at [redacted] Monday through Friday between 8:00 a.m. and 5:00 p.m., Eastern Time.  Please refer to your service request number above and any of our Customer Relationship Specialists will be pleased to assist you. Sincerely, General Motors

Thank you for your recent correspondence regarding [redacted] and concerns with his «SR_MODEL_YEAR_X» «SR_MAKE_X» «SR_MODEL_X». [sic]   We have reviewed [redacted]’s situation and find that [redacted] has been denied for not being a defect in vehicle, the customer phone just isn’t compatible with the vehicle and this decision remains unchanged.  We believe every consideration was given and available information was carefully evaluated before this decision was reached.  Accordingly, GM will take no further action in this matter and will proceed to close its file.   If you have further questions, please contact our Customer Assistance Center at «SRDIVMAINPHONE_X» [sic] Monday through Friday between 8:00 a.m. and 5:00 p.m., Eastern Time.  Please refer to your service request number above and any of our Customer Relationship Specialists will be pleased to assist you.   Sincerely,   General Motors

Dear Revdex.com: Thank you for your recent correspondence regarding [redacted] and concerns with his complaint.  We have reviewed [redacted]’s situation.  As a customer relations measure to [redacted], General Motors has taken the customer off of our email list. Accordingly, GM will close its file on this...

matter. We apologize for any inconvenience [redacted] may have experienced. If you have further questions, please contact our GM Customer Assistance Center at [redacted] Monday through Friday between 8:00 a.m. and 5:00 p.m., Eastern Time. Please refer to your service request number above and any of our Customer Relationship Specialists will be pleased to assist you. Sincerely, General Motors

Customer: [redacted] Reference number: [redacted] Service request: [redacted] Customer Relationship Specialist: Gloria   Dear [redacted]   Thank you for your recent correspondence regarding Mr. [redacted].  We are sorry he is dissatisfied with his 2013 Cadillac ATS.  Our...

continued success depends upon the satisfaction our customers receive from their vehicles.   We are concerned when we learn that a Cadillac owner is dissatisfied with any phase of their experience with our product.  For this reason, both our office and the dealer involved will be advised of your correspondence.   After we review Mr. [redacted]’s concerns, we will be in contact with you to discuss this matter further.   Sincerely,   General Motors   cc:  FILE