GBS International

Our representative was so helpful and patient !!!
Made booking our vacation so much easier!

Excelente Servicio , muy agradecido de verdad

Excellent Service, really grateful

Excellent customer service

My reservation agent Adrian was so accommodating. Excellent knowledge of what he's doing.

Very helpful

Cesar C was very accommodating and did an excellent job with my questions and needs.

*** MB1-278 Casa Dorada

Yasmin A. from unlimited Sharing Program did a very good job

I had the pleasure of being served by Manuela in regards to booking and making changes to vacations through UVC. Very professional and prompt and friendly service.

This is a variant of a Ponzi scam and I am puzzled how this company is still allowed to operate on the US territory and elsewhere in the world. Similar to any Ponzi scam a few may benefit but the rest will be screwed up, as I am as a result of dealings with one of the GBS subsidiaries the Unlimited Vacation Club. The name is misleading. All services are highly restricted and designed in such a way that a regular consumer will not be able to use them. The saving certificates and free travel certificates they give you are bogus. Using their services after you realize that you've been deceived is analogous to marrying a rapist. Logically, you would want to get out. To get out of their contract on reasonable terms is impossible since they require you to forfeit the money you paid them without giving you anything in return. Called their corporate office but got nowhere.

I had a great experience using Isaar P., with
Executive Services Ambassador. He was very efficient and helpful with setting up our vacation. I would highly recommend using their services to plan and book your next dream vacation!

I thought the young man (Caesar), was very knowledgeable, polite and when I called him back a month later, he remember exactly who I was, and the particulars. NOW THATS HOW YOU DO BUSSINESS!! I was beyond impressed.

We have always had great service from Manny P.!! We have used the unlimited sharing program a lot and all our friends- family have been very impressed with Manny!! He's our go to guy :) Thanks to Manny for making our vacations easier to book!!

Over the years this has been one of my worst nightmares in terms of Companies to deal with. I see why they have an F rating from the Revdex.com.

Their Customer Service department is the worst and they never want to work with you as a customer. They like to charge outlandish fees where they can. At one point, they sent out an assessment fee for everybody to pay to "upgrade" the resort. (This was an assessment prior to the Hurricane damage assessment). It was not stated that is was an optional fee. I was told twice that I had to pay the assessment. I refused to pay the assessment and I received several reminders to pay. I finally called back a third time and had to scream at the Customer Service Rep and only then, after a lot of yelling, was I finally told it was an optional fee and that I did not have to pay it.

Another year, I was two days late paying my maintenance fee. They sent me to their "collections" Company, which they claimed was a hold different company and I would need to deal with them directly. I was charged ridiculous late fees that I had to pay. I imagine if I would've argued it with the Revdex.com back then I would've had the fees waived. Come to find out after some digging on the internet that this separate "collections" company was located at the exact same address as GBS.

I will just say be very leery of this company and don't expect anything great in terms of customer service skills. I am sorry if you got locked into a contract and have to deal with this company. The upper management is unresponsive.

very helpful

Had some questions and ended up with the nicest representative. She was patient and helped with everything I needed.

I am a current Unlimited Vacation Club member and I would like to give a big thank you to Jorge M. Machaen V. from the Umlimited Sharing Program for all his extra efforts in helping me plan vacations. His promptness and professionalism make him my go to guy when planning a trip or needing a question answered.
On one occasion, we had a group of 14 that were at a resort but wanted to move to another resort. Jordy worked out the whole transfer for us! It took a lot of his time and it was much appriciated. Thanks Jordy.

Person was very professional and helpful.

I want to compliment Unlimited Vacation Club for the fantastic service they provided me in setting up my reservation and answering all of my questions in a polite, friendly and professional manner.
Adderly was great and a pleasure to talk to about my situation

It was a pleasure to speak to Esmeld in customer service. she was very patient and helpful in every way possible.

Adrian was extremely knowledgeable regarding recommendations according to my specifications. He patiently and sincerely answered all of my questions. Thank you!