Fanjoy Reviews (%countItem)
Fanjoy Rating
Address: 400 Corporate Pointe, Culver City, California, United States, 90230
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Best service in the world! The size for my phone case showed up differently on my confirmation and as soon as I sent an email they fixed it. They were so kind and helped me in less that 5 mins.
The customer service is amazing. They have a good attitude and are very helpful.
Amazing customer service! My hoodie came in with a hole in it and some stains... they replaced it at no cost! Will be buying from them again. Their response rate is also amazing.
Wonderful customer service, fast and helpful, shopping experience on the highest level!
I have had past experiences with Fanjoy and not once have they disappointed me. The customer service is amazing and so is the merch they sell! I just ordered a sweater but put the wrong size on accident and customer service replied so quickly and they were so kind about it. Not only that, but they also resolved my issue!
when I first contacted fanjoy about a defective item, I didn't have a very positive response. after emailing a second time, I had a super pleasant experience! they were very quick to reply and made sure to send out a new item right away. less than two hours and a new order has already been processed. the girl, nikki, I was put in contact with made sure I was happy and understood the terms very clearly. don't hesitate to order from fanjoy! they definitely redeemed themselves, not to mention their merch is comfy AF!
Awesome customer service, very fast response. I made a mistake when ordering and they helped me get what I needed. I will have one happy daughter
I just ordered my mercy so I haven't actually received it yet but I had to change the size of my order. I emailed the company and I got a response almost instantly from Nikki who was nothing but helpful and kind. This definitely made me happy and even more excited about my order. :)
Amazing customer service!!!!! they asked what I did and helped me with the mistake I made. Best customer service experience I ever had.
I didn't get my package the first time, but when I emailed customer service they were so pleasant sent me out another one!
I just want to thank Raquel, Jo Ann, and Cherie's from the Customer Support Service Team for their help. They all three helped me so much and right away.
I want to just say that I had my first experience messing up an order and I didn't feel like contacting them would do anything, but I tried just in case and go a response within 5 minutes. Speedy assistance and extremely nice employee. Thank you @Raquel
Fanjoy has the best customer service. We have order from Fanjoy several times. On our last purchase we received the wrong item. I emailed customer service and within minutes we had a response and the correct item was shipped. Very impressed with the quick response from customer service!
I have made an order of a tshirt to my daughter and so far the experience of the purchase process in the web page and the communication with the support team is excellent
Amazing and quick service :) ! Very helpful and also makes sure everything is going as planned
I didn't check the price of shipping before ordering so didn't realise I wouldn't be able to pay it and other stuff I needed to for the month, so I contacted the team and they replied within minutes and refunded me so quickly. Really efficient and a team that really goes above and beyond! Thank you, especially to Naiz from the Customer Service Team who was a great help
Shout out to Fanjoy for providing their customers with the quickest and most helpful customer service! They were able to resolve my problem in lest than 20 minutes. Thank you Cherie (:
Very fast and good service. Kind Hotline. Clear website set up.
The best customer service I have ever recieved. Super fast responce as well. Thank you to Irene who helped me out
Absolutely incredible service. I had to switch my order from the night before because I didn't realize I bought my boyfriend the wrong David's Disposable shirt. Fanjoy Customer Service answered within a couple minutes and helped me switch my order to the shirt I desired with ease. I am very impressed by this team. Thank you so much! This is how customer service should be, quick and friendly.