I purchased a trial period for their product for $However, I was billed twice, once for $and once for $
I purchased a trial period for their product for $However, I was billed twice, once for $and once for $When I called to contest, I was told that I purchased two products, which I did notI was told I could return the products, which I have not received, at my own costI told them I wanted no products and to be refunded my moneyAgain I was told I would have to cover the costs of shipment back to them of the product as well as the cost of two product trials, which I only requested oneI asked for their legal department and was given the customer service contact informationThe company has not been resilient to resolving this issue
Only had to pay shipping chargeIncorrect,
There is an add on *** for getting rid of puffy eyes Only pay shipping for a day supplyI was supposed to ok something that said I had days from the day I signed up to stop any further charge However I did not see anything to this effectI did not receive the product for daysI had to call and find out where it wasOn the 10th of Oct the company charged my account and I called and they said I agreed to their practice of giving me days to stop the chargesTo my knowledge I did notThey keep saying they were sorry for any inconvenience this has caused I said it wasn't the inconvenience it was the dollars they took out of my checking account
They finally said they could give me a 15% refund for not knowing that there was a day trial period Which they did do today However against is som what of a jokeI ask to speak to someone higher that the person I talked to and was to
I ordered Derma Vibrance on 8/and was promised delivery by 8/ I have yet to receive this product I cancelled my order and wanted a refund
I ordered the trial Derma Vibrance on 8/22/ The site stated I would receive my order by Saturday, August 27th When I didn't receive my order by the following Monday (Aug 29th), I called your customer service number She then stated that a new shipment would be mailed out and I would receive by Thursday, Sep 1st I again didn't receive the order so I called on Tuesday, Sept 6th She, again, stated that a new shipment would be mailed Shipment was not received by Thursday, Sept 8th so I called and requested cancellation and wanted a refund The gentleman stated that a refund would be issued It was late in the day and I wasn't confident that my credit card would be refunded so I called again on Friday, Sept 9th This time, the lady stated that refunds were not given She also stated that the representative I spoke with on Thurs
This company has charged my bank account without my authorization and sent two shipments of face cream w/o any documentation or receipt of the charge
As of last week, I discovered a charge of $that occurred on November 16th, on my checking account I called the *** number that was next to the charge to ask what the charge is for They said it was for a product that is on autoship and that it was en route I told them that I hadn't ordered any product and they said that I did and offered a 35% refund and I told him that I did not order or want the face cream, he then offered me a 50% refund I told him that I was returning the package unopened and then I was given a return number and told that I would receive the $w/i days He then went on to say that this was my 3rd billing and that I had been charged $on 9/2/and 10/3/ I had not been checking my bank account regularly as usual so I was not aware of this I had received shipments of
I purchased a trial period for their product for $However, I was billed twice, once for $and once for $
I purchased a trial period for their product for $However, I was billed twice, once for $and once for $When I called to contest, I was told that I purchased two products, which I did notI was told I could return the products, which I have not received, at my own costI told them I wanted no products and to be refunded my moneyAgain I was told I would have to cover the costs of shipment back to them of the product as well as the cost of two product trials, which I only requested oneI asked for their legal department and was given the customer service contact informationThe company has not been resilient to resolving this issue
I have no way of contacting this business and discontinuing the delivery of this product I want it stopped immediately
Stop the delivery
Only had to pay shipping chargeIncorrect,
There is an add on *** for getting rid of puffy eyes Only pay shipping for a day supplyI was supposed to ok something that said I had days from the day I signed up to stop any further charge However I did not see anything to this effectI did not receive the product for daysI had to call and find out where it wasOn the 10th of Oct the company charged my account and I called and they said I agreed to their practice of giving me days to stop the chargesTo my knowledge I did notThey keep saying they were sorry for any inconvenience this has caused I said it wasn't the inconvenience it was the dollars they took out of my checking account
They finally said they could give me a 15% refund for not knowing that there was a day trial period Which they did do today However against is som what of a jokeI ask to speak to someone higher that the person I talked to and was to
I ordered Derma Vibrance on 8/and was promised delivery by 8/ I have yet to receive this product I cancelled my order and wanted a refund
I ordered the trial Derma Vibrance on 8/22/ The site stated I would receive my order by Saturday, August 27th When I didn't receive my order by the following Monday (Aug 29th), I called your customer service number She then stated that a new shipment would be mailed out and I would receive by Thursday, Sep 1st I again didn't receive the order so I called on Tuesday, Sept 6th She, again, stated that a new shipment would be mailed Shipment was not received by Thursday, Sept 8th so I called and requested cancellation and wanted a refund The gentleman stated that a refund would be issued It was late in the day and I wasn't confident that my credit card would be refunded so I called again on Friday, Sept 9th This time, the lady stated that refunds were not given She also stated that the representative I spoke with on Thurs
This company has charged my bank account without my authorization and sent two shipments of face cream w/o any documentation or receipt of the charge
As of last week, I discovered a charge of $that occurred on November 16th, on my checking account I called the *** number that was next to the charge to ask what the charge is for They said it was for a product that is on autoship and that it was en route I told them that I hadn't ordered any product and they said that I did and offered a 35% refund and I told him that I did not order or want the face cream, he then offered me a 50% refund I told him that I was returning the package unopened and then I was given a return number and told that I would receive the $w/i days He then went on to say that this was my 3rd billing and that I had been charged $on 9/2/and 10/3/ I had not been checking my bank account regularly as usual so I was not aware of this I had received shipments of