Product offerred as a day trial offerCancelled before the days but they have no record
Ordered the trial offer (Aug 10th) and then cancelled within daysTwo products were involved and were cancelledRepresentative called to ask if I was planning on continued use, I said noOn the 14th day (Aug 24) my credit card was charged for $and $Spoke with rep on 9/after reviewing my credit stmt and was told I never cancelledOffered a 15% refund on one product
When I purchased the skin care products for a free trial( pay shipping and handling)I didn't check any box agreeing for a automatic monthly delivery
The first free trial offer was 09/02/reference #*** and On 09/my*** account was charged $and $for products that I didn't orderReceived the merchandise on Nov 1, 2016.Called customer service about my account and informed them that I hadn't agreed and did not want a monthly shipmentI was informed that I didn't cancelled in a timely mannerWhich I had no knowledge ofI have the second order in original package unopenedI requested a refund and it was refusedI cancelled my account that day on 10/I didn't check my statement until I received my billSubsequently the next month 10/I was charged again for the same amount for the same merchandiseI contact my card and disputed the chargeI didn't receive any additional merchandiseThe $and $was credited to my accountI am requesting t
Misleadingly advertisingDid not include the correct online links to the full terms and conditions resulting in unauthorized charges
I followed an advertisement link for a productI knew there was a catch so I read ALL the terms and conditions available on the web pageThey were NO other links or conditions so I went ahead with the "free" sample and paid for shipping and handlingSure enough, one month later I was charged separate fees to my credit card in the $90-rangeI called the company and the automated system made it easy to cancel the auto-enrollment I supposedly had signed up forAgain, I read everything and there was NO mention of any auto-enrollment registration After those additional charges I did not receive any additional productsWhen I called to ask where the two new products were, seeing as I had been charged for them anyway when I called to cancel, they told me I had agreed to pay that amount for the products already receivedThis I did not doThey s
This company is AWFUL! How it doesn't have thousands of terrible reviews is just beyond me! They practice deceitful advertising and sales techniques offering a free trialAll the customer has to pay is shipping Apparently, in the very, very FINE print it states that you are enrolling in a monthly delivery of whatever product you decide to tryAnd the price is marked up DRAMATICALLY! Twice as much as what you can get it for on *** They took almost $out of my checking account before I even received the free samples! When I noticed, I immediately calledThe woman I spoke with was rude and ignored my repeated requests for a full refundWhen I asked to speak to a supervisor, I was told there wasn't one! Only when I threatened to post negative reviews on every form of social media they used, did the woman very rudely tell me she'd issue me a full refund and then hung up in my face! I was DUMBFOUNDED! Never in my life have I experienced such disrespectful and deceitful sales
Was charged for a trial of lotion and would not give full refundJust 35% of total charge
I ordered what I thought was a trial sample of Derma Vibrance eye serumThought it was a two week sample oz bottle I paid $shipping for and they charged $on my card and signed me up for membership, I didn't understand that when I thought I was getting a trial bottleIt said 100% satisfaction guaranteeI was not satisfied and was told it was a day trial and gave me a 35% refund of $because I didn't contact them during the trial periodI feel it was misleading and why have a satisfaction guarantee if you can only claim a refund for days? I feel I have been ripped off and it is a scam
I ordered products on 08-22-and paid the shipping of $for one and $for the other I never received either product Now my credit card has been charged $ I called and talked to both Nicholas and Gee(both were rude) and they told me they would refund the $but not the shipping I feel that since I never received the products, I shouldn't have to pay for the shipping The $has not been refunded yet and they have since closed my account Any help would be appreciated I know it's only $10.00, but I don't want anyone else to be scammedThey were going to charge my credit card yesterday for the other product, so far that hasn't been done Any help would be appreciated Thanks
Product_Or_Service: Derma Vibrance Cream
I ordered derma vibrance from this cnline for $Later I was charge $to my credit card without any Email or notice in my packaging
On September 27, I ordered derma vibrance enriching Eye Serum online for as some kind introdutory priceI never received an email saying I had signed up for anything after giving them my information and I was not notified when I receive the product In my packaging of anything other than the I was charged to my credit cardThe product has not been a successful productI did not receive any further information like I said about the productI checked my credit card account this morning and noticed that on October I was charged $from the same companyToday I called them to remedy this problemI spoke with a man with a foreign accent named John and he said to me after finding my account that I had signed up for a day trial and that I was charged the if I did not cancelI told him that I never had been told any
I found charges on my credit card for October, November, and December of for a product I did not order and did not receive
I found charges on my credit card for October, November, and December of for a product I did not order and did not receive I just found the charges because my husband was reviewing our credit card statement in preparation for our tax return and identified the charges as unfamiliar I responded immediately when made aware of the charges I called derma vibrance and asked them to refund the charges for the three months since I did not order the product and did not receive the product They refunded the December charge because it was within their day refund policy but would not refund the October and November charges I need to have the October charge of $and November charge of $refunded please
They advertise a product as a free trail and I pay shippingThen they charge & they sent another product for tried to return
They will not take the charges off when I called to complain that this was a scamThey trick people into believing that they just ordered a sampleI did not open the sealed product and want to return them for a refundThey said noIf it is a legitimate business you could return the productThis needs to stop
I ordered free samples at the end of Aug/(pd approx $CDN for shipping)& have now had over $charged to my Visa for those "free samples"
At the end of Aug/I ordered free samples from NuevodermI had to provide my credit card info to cover separate shipping costs totalling approx $CDN I received my samples the week of the Sept 19-23/On Oct 20/I was going through my statements & saw unauthorized charges from Nuevoderm to my account; Sept 14/16, charges totalling $CDN & Oct14/16, more charges totalling $CDN for a grand total of $I phoned the company Oct 20/to have them correct the error and was told they couldn't locate me in the system to "cancel my account" and I would have to fax my credit card statements to resolve the issue and "close my account", which I didHowever, I did not open an account in the 1st place nor have I received any product other than the "free samples" I requestedThe only use of my credit card that
Ordered two $products August, called and cancelled further orders,My account was charged in Septand for $and $no refund yet
Product ***#XXXXXXXXXX X XXXX, phone # 1800.810.1346, talked to Harry also *** XXXXXXXXXX XXXXX, telephone # XXXX XXX I called him XX XX XX X-XXX XXX-XXXX he said I would get a refund As of 11/5/I have not received a refund to my Bank Thank you, *** ***
Ordered off ** a product called Derma Vibrance Eye Serum and *** Ageless Moisturizer, XXX XXX XXXX and XXX XXX XXXX, advertised as free, pay only $S&H each Received both on Aug 31, No mention of return unused portion in days and continued monthly shipping thereafter days up 9/1/16, checked checking account routinely on 9/2/16, found charge holding against my account of $and $respectively Called bank and got info on products and phone numbers, cancelled debit card, unable to pay bills from *** Pension Check, my car payment Called company told Customer Service I ordered free products, no mention of days and monthly shipping, demanded refund of money I was offered 50% back, not satisfactory, fraudulent ad!! Told it had to be returned by 9/1/which had already passed Asked to speak to supervisor, all busy, no one available, representative had no means on her phone of transferring call or transferring me to another repWas told all info
Deceptive sales practicesThe only way to find out there is a day trial and a monthly purchase commitment is at the bottom under TERMS
This is part of the letter I sent this company
I ordered the "trial" for my husband ***, just the one product and also got stuck with another product *** by just clicking continue...I did not want itNowhere does it say day trail for either product...you have to scroll all the way down after scrolling past SO MUCH repetitive information to finally find TERMS at the bottom! Why do you hide the termsI didn't even have any contact info on the packing slip on where to cancel or how to cancel or the day trial termsThen you charge my card before I even receive the next productAnd of course you won't return the shipping cost according to the hidden TERMSBiggest scam ever these monthly commitment purchase practices should be illegal
I did not have any contact info otherwise how to cancel or return productI took
I ordered a free trial of productWhen order came, there was NO identifying company and or phone number on paperwork to cancel future ordersSCAM
The only details on the packing slip were:
Order#: ***
RefNumber ***
Customer #***
Vendor # was left blank
There is no company name/address on the packing slip
Also, the packing slip does not list the cost of each shipment
I attempted to get refund by calling my credit card company which put me on phone with "care center" I told them I would send all products back unopened at my expense but wanted a full refund of all extra charges I told operator I would be filing with Revdex.com I was offered 35% of last charge only When I didn't accept, I was offered 50% of last charge only and that was all they would do I said I would take whatever they wanted to refund me, but said that I would still be contacting Revdex.com since it was a scam company
when I ordered the "trial" no where on the sight did it inform me that I had to subscribe!
I ordered the dermalift trial for under the eyes I ordered on line and no where on the page did it day that I was signing up for a subscriptionI got worried about minutes later that it was too good to be true so I looked it up on another page and found out that I JUST subscribedI called right then to cancel so I wouldn't be charged $in the next daysthey couldn't find me on the computer hours later I called again and canceled In doing so, they charged my credit card $in which I told them to keep the productI only asked for the trial I never received ANYTHING and that was over a week ago! I believe it is fraud and they take money from people! I cannot afford to give companies money for nothing! ***!
Items ordered never receivedVendor said it was delivered 9/I had day from order to see if I like the product from 9/Billed $on 9/
Items ordered never receivedVendor said it was delivered 9/I had day from order date of 9/to see if I like the productHowever I was Billed $on 9/Even if I got the products billed the same da when they stated, I had zero day to try, it was bill the day they said I received it and wanted me to get a letter from the USPS stating I didn't receive the itemsThey would not do that, so the company would not refund my money or cancel my order
The day rule wasn't even indicated on the online order form but even if it was how can I try something I didn't get!! It's a scam to to make people order at a low price and then bill at a large amount later onThey really don't give a trial period to us the product
I want to return & get my money refunded for products I don' t want!
I ordered the products in early OctoberThey didn't arrive until December, yet my credit card was charged in November for the full amount, not the trial priceThere are NO contact phone numbers in the packaging to cancelI finally got a contact number from my credit card & cancelled, yet, my credit card is still being charged
I ordered a trial bottle and carefully scrutinized any other obligations on the site A month later another bottle was sent and they billed me $
$was taken out of my account without my authorization I had carefully scrutinized the offer They must purposely be evasive The product is a skin cream, nothing special The bottle is ounces A ridiculous price to charge
Deceptive advertising regarding*** Moisturizer trial
Online once click trial offer for*** Moisturizer product on 9/12/ Details per invoice received: Order# *** Cust# ***, CustPO# ***, Ref*
Received product with simple invoice and no notice of being charged for full amount after day trial nor was their any indication of that online as well On 10/3/16, I called ph# listed on my October credit card statement *** when I discovered the $charge on 9-27- Representative gave me the run around and refused to transfer me to a supervisor He (*** accent) didn't offer me any method of restitution and kept repeating the same line of refusal Poor customer service and deceptive practicesRefused refund despite my repeated complaints He gave me a cancellation# *** so my account would no longer be monthly charged and made sure to confirm several times To date, I have not been subsequently charg
I ordered a trial size of the Derma Vibrance Eye Serum for $for shipping charges only Then the next month they charge me and I have not ordered any more My understanding was this was a trial size order and all you had to pay was $ I called them and they said that I would have to return this product before a certain time to cancel the order Why would you return a product that has been used by someone, that does not sound healthy and hopefully they aren't sending it to someone else to use They offered to give me half of the amount back but I would like all of it returned I will send the trial size back to them if necessary Thank you for your attention in the above matter
Product_Or_Service: Derma Vibrance Eye Serum
Product offerred as a day trial offerCancelled before the days but they have no record
Ordered the trial offer (Aug 10th) and then cancelled within daysTwo products were involved and were cancelledRepresentative called to ask if I was planning on continued use, I said noOn the 14th day (Aug 24) my credit card was charged for $and $Spoke with rep on 9/after reviewing my credit stmt and was told I never cancelledOffered a 15% refund on one product
When I purchased the skin care products for a free trial( pay shipping and handling)I didn't check any box agreeing for a automatic monthly delivery
The first free trial offer was 09/02/reference #*** and On 09/my*** account was charged $and $for products that I didn't orderReceived the merchandise on Nov 1, 2016.Called customer service about my account and informed them that I hadn't agreed and did not want a monthly shipmentI was informed that I didn't cancelled in a timely mannerWhich I had no knowledge ofI have the second order in original package unopenedI requested a refund and it was refusedI cancelled my account that day on 10/I didn't check my statement until I received my billSubsequently the next month 10/I was charged again for the same amount for the same merchandiseI contact my card and disputed the chargeI didn't receive any additional merchandiseThe $and $was credited to my accountI am requesting t
Misleadingly advertisingDid not include the correct online links to the full terms and conditions resulting in unauthorized charges
I followed an advertisement link for a productI knew there was a catch so I read ALL the terms and conditions available on the web pageThey were NO other links or conditions so I went ahead with the "free" sample and paid for shipping and handlingSure enough, one month later I was charged separate fees to my credit card in the $90-rangeI called the company and the automated system made it easy to cancel the auto-enrollment I supposedly had signed up forAgain, I read everything and there was NO mention of any auto-enrollment registration After those additional charges I did not receive any additional productsWhen I called to ask where the two new products were, seeing as I had been charged for them anyway when I called to cancel, they told me I had agreed to pay that amount for the products already receivedThis I did not doThey s
This company is AWFUL! How it doesn't have thousands of terrible reviews is just beyond me! They practice deceitful advertising and sales techniques offering a free trialAll the customer has to pay is shipping Apparently, in the very, very FINE print it states that you are enrolling in a monthly delivery of whatever product you decide to tryAnd the price is marked up DRAMATICALLY! Twice as much as what you can get it for on *** They took almost $out of my checking account before I even received the free samples! When I noticed, I immediately calledThe woman I spoke with was rude and ignored my repeated requests for a full refundWhen I asked to speak to a supervisor, I was told there wasn't one! Only when I threatened to post negative reviews on every form of social media they used, did the woman very rudely tell me she'd issue me a full refund and then hung up in my face! I was DUMBFOUNDED! Never in my life have I experienced such disrespectful and deceitful sales
Was charged for a trial of lotion and would not give full refundJust 35% of total charge
I ordered what I thought was a trial sample of Derma Vibrance eye serumThought it was a two week sample oz bottle I paid $shipping for and they charged $on my card and signed me up for membership, I didn't understand that when I thought I was getting a trial bottleIt said 100% satisfaction guaranteeI was not satisfied and was told it was a day trial and gave me a 35% refund of $because I didn't contact them during the trial periodI feel it was misleading and why have a satisfaction guarantee if you can only claim a refund for days? I feel I have been ripped off and it is a scam
I ordered products on 08-22-and paid the shipping of $for one and $for the other I never received either product Now my credit card has been charged $ I called and talked to both Nicholas and Gee(both were rude) and they told me they would refund the $but not the shipping I feel that since I never received the products, I shouldn't have to pay for the shipping The $has not been refunded yet and they have since closed my account Any help would be appreciated I know it's only $10.00, but I don't want anyone else to be scammedThey were going to charge my credit card yesterday for the other product, so far that hasn't been done Any help would be appreciated Thanks
Product_Or_Service: Derma Vibrance Cream
I ordered derma vibrance from this c
nline for $Later I was charge $to my credit card without any Email or notice in my packaging
On September 27, I ordered derma vibrance enriching Eye Serum online for as some kind introdutory priceI never received an email saying I had signed up for anything after giving them my information and I was not notified when I receive the product In my packaging of anything other than the I was charged to my credit cardThe product has not been a successful productI did not receive any further information like I said about the productI checked my credit card account this morning and noticed that on October I was charged $from the same companyToday I called them to remedy this problemI spoke with a man with a foreign accent named John and he said to me after finding my account that I had signed up for a day trial and that I was charged the if I did not cancelI told him that I never had been told any
I found charges on my credit card for October, November, and December of for a product I did not order and did not receive
I found charges on my credit card for October, November, and December of for a product I did not order and did not receive I just found the charges because my husband was reviewing our credit card statement in preparation for our tax return and identified the charges as unfamiliar I responded immediately when made aware of the charges I called derma vibrance and asked them to refund the charges for the three months since I did not order the product and did not receive the product They refunded the December charge because it was within their day refund policy but would not refund the October and November charges I need to have the October charge of $and November charge of $refunded please
They advertise a product as a free trail and I pay shippingThen they charge & they sent another product for tried to return
They will not take the charges off when I called to complain that this was a scamThey trick people into believing that they just ordered a sampleI did not open the sealed product and want to return them for a refundThey said noIf it is a legitimate business you could return the productThis needs to stop
I ordered free samples at the end of Aug/(pd approx $CDN for shipping)& have now had over $charged to my Visa for those "free samples"
At the end of Aug/I ordered free samples from NuevodermI had to provide my credit card info to cover separate shipping costs totalling approx $CDN I received my samples the week of the Sept 19-23/On Oct 20/I was going through my statements & saw unauthorized charges from Nuevoderm to my account; Sept 14/16, charges totalling $CDN & Oct14/16, more charges totalling $CDN for a grand total of $I phoned the company Oct 20/to have them correct the error and was told they couldn't locate me in the system to "cancel my account" and I would have to fax my credit card statements to resolve the issue and "close my account", which I didHowever, I did not open an account in the 1st place nor have I received any product other than the "free samples" I requestedThe only use of my credit card that
Ordered two $products August, called and cancelled further orders,My account was charged in Septand for $and $no refund yet
Product ***#XXXXXXXXXX X XXXX, phone # 1800.810.1346, talked to Harry also *** XXXXXXXXXX XXXXX, telephone # XXXX XXX I called him XX XX XX X-XXX XXX-XXXX he said I would get a refund As of 11/5/I have not received a refund to my Bank Thank you, *** ***
Ordered off ** a product called Derma Vibrance Eye Serum and *** Ageless Moisturizer, XXX XXX XXXX and XXX XXX XXXX, advertised as free, pay only $S&H each Received both on Aug 31, No mention of return unused portion in days and continued monthly shipping thereafter days up 9/1/16, checked checking account routinely on 9/2/16, found charge holding against my account of $and $respectively Called bank and got info on products and phone numbers, cancelled debit card, unable to pay bills from *** Pension Check, my car payment Called company told Customer Service I ordered free products, no mention of days and monthly shipping, demanded refund of money I was offered 50% back, not satisfactory, fraudulent ad!! Told it had to be returned by 9/1/which had already passed Asked to speak to supervisor, all busy, no one available, representative had no means on her phone of transferring call or transferring me to another repWas told all info
Deceptive sales practicesThe only way to find out there is a day trial and a monthly purchase commitment is at the bottom under TERMS
This is part of the letter I sent this company
I ordered the "trial" for my husband ***, just the one product and also got stuck with another product *** by just clicking continue...I did not want itNowhere does it say day trail for either product...you have to scroll all the way down after scrolling past SO MUCH repetitive information to finally find TERMS at the bottom! Why do you hide the termsI didn't even have any contact info on the packing slip on where to cancel or how to cancel or the day trial termsThen you charge my card before I even receive the next productAnd of course you won't return the shipping cost according to the hidden TERMSBiggest scam ever these monthly commitment purchase practices should be illegal
I did not have any contact info otherwise how to cancel or return productI took
I ordered a free trial of productWhen order came, there was NO identifying company and or phone number on paperwork to cancel future ordersSCAM
The only details on the packing slip were:
Order#: ***
RefNumber ***
Customer #***
Vendor # was left blank
There is no company name/address on the packing slip
Also, the packing slip does not list the cost of each shipment
I attempted to get refund by calling my credit card company which put me on phone with "care center" I told them I would send all products back unopened at my expense but wanted a full refund of all extra charges I told operator I would be filing with Revdex.com I was offered 35% of last charge only When I didn't accept, I was offered 50% of last charge only and that was all they would do I said I would take whatever they wanted to refund me, but said that I would still be contacting Revdex.com since it was a scam company
when I ordered the "trial" no where on the sight did it inform me that I had to subscribe!
I ordered the dermalift trial for under the eyes I ordered on line and no where on the page did it day that I was signing up for a subscriptionI got worried about minutes later that it was too good to be true so I looked it up on another page and found out that I JUST subscribedI called right then to cancel so I wouldn't be charged $in the next daysthey couldn't find me on the computer hours later I called again and canceled In doing so, they charged my credit card $in which I told them to keep the productI only asked for the trial I never received ANYTHING and that was over a week ago! I believe it is fraud and they take money from people! I cannot afford to give companies money for nothing! ***!
Items ordered never receivedVendor said it was delivered 9/I had day from order to see if I like the product from 9/Billed $on 9/
Items ordered never receivedVendor said it was delivered 9/I had day from order date of 9/to see if I like the productHowever I was Billed $on 9/Even if I got the products billed the same da when they stated, I had zero day to try, it was bill the day they said I received it and wanted me to get a letter from the USPS stating I didn't receive the itemsThey would not do that, so the company would not refund my money or cancel my order
The day rule wasn't even indicated on the online order form but even if it was how can I try something I didn't get!! It's a scam to to make people order at a low price and then bill at a large amount later onThey really don't give a trial period to us the product
I want to return & get my money refunded for products I don' t want!
I ordered the products in early OctoberThey didn't arrive until December, yet my credit card was charged in November for the full amount, not the trial priceThere are NO contact phone numbers in the packaging to cancelI finally got a contact number from my credit card & cancelled, yet, my credit card is still being charged
I ordered a trial bottle and carefully scrutinized any other obligations on the site A month later another bottle was sent and they billed me $
$was taken out of my account without my authorization I had carefully scrutinized the offer They must purposely be evasive The product is a skin cream, nothing special The bottle is ounces A ridiculous price to charge
Deceptive advertising regarding*** Moisturizer trial
*
Online once click trial offer for*** Moisturizer product on 9/12/ Details per invoice received: Order# *** Cust# ***, CustPO# ***, Ref
Received product with simple invoice and no notice of being charged for full amount after day trial nor was their any indication of that online as well On 10/3/16, I called ph# listed on my October credit card statement *** when I discovered the $charge on 9-27- Representative gave me the run around and refused to transfer me to a supervisor He (*** accent) didn't offer me any method of restitution and kept repeating the same line of refusal Poor customer service and deceptive practicesRefused refund despite my repeated complaints He gave me a cancellation# *** so my account would no longer be monthly charged and made sure to confirm several times To date, I have not been subsequently charg
I ordered a trial size of the Derma Vibrance Eye Serum for $for shipping charges only Then the next month they charge me and I have not ordered any more My understanding was this was a trial size order and all you had to pay was $ I called them and they said that I would have to return this product before a certain time to cancel the order Why would you return a product that has been used by someone, that does not sound healthy and hopefully they aren't sending it to someone else to use They offered to give me half of the amount back but I would like all of it returned I will send the trial size back to them if necessary Thank you for your attention in the above matter
Product_Or_Service: Derma Vibrance Eye Serum