Dermaclear

day money back guarantee not honored
Purchase date : 11/28/
Problem date: 12/01/
Order # XXXXXXX, ref# XXXXX
Customer ***
Payment amount:
Payment method: Discover card
I ordered Dermaclear Pro 10/28/with the understanding (according to their website) that there was a no questions asked day moneyback guaranteeWhat I did not realize was that along with that trial order I was subscribing to have more bottles shipped to me monthly and my credit card was automatically charged unless I cancelled my subscriptionI emailed the Dermaclear Pro company on 11/29/( well within the days money back guarantee time frame) to ask for a refund for the bottle ordered on 10/28/The company refunded the charge for the first order on 11/30/I received the second Dermaclear Pro bottle on 12/01/and promptly asked for a refund for that bottle also (also within the day money back guarantee time) but the company has refused to refund the charge of $39.99, saying t

Dermaclear ad claimed to remove skin tags rapidlyThe product didn't workThey've sent since and wont refund$per shipmentLYING THEIVES!
I ordered Dermaclear from an ad on FB back in AprilProduct was $It didn't workI didn't bother trying to get a refund as it didn't work and I was close tp the day markDermaclear started shipping me a new bottle every monthI got shipments that I didn't useI called today (7/3/17)and they refuse to give me a refund because they said I signed up for the continuous shipmentI asked why would I do that if they advertised that the product got rid of skin tags rapidlyHe said it doesn't work like that for everybodyI asked to speak with his supervisor and he said there wasn't one, he was the highest I was going to getADVERTISING AND THEIVERY! They have stolen $and REFUSE to refund me even though the product isn't even open
I have been extremely busy caring for my mother that had a brain aneurysm rupture and

I read an add for Dermaclear to remove skin tags in as little as one applicationI ordered one bottle, very dissatisfied, as there were no results after several applicationsone month later the company shipped and billed for another bottle claiming automatic shipments were part of the terms, must have been well hidden in some fine printthe company will not accept a return on the second bottle

The company is shipping products that I did not order to me on a monthly basis
I ordered bottles on 1/11/They were shipped to me and I paid for themOn 2/8/2017, I was shipped another bottle - that I did not orderThey billed this to the same credit card that I used for the first order
I called the company on 2/10/An automated attendant put me on hold, and they later dropped the callI have seen other complaints like this onlineThis is a scamLaw enforcement should look into this
The product does not workI would like to return all bottles for a full refund

Hello, I have pulled up the customers account and we have issued a refund for the amount of $Please allow 7-days for the refund process to complete

I ordered a product (dermaclear & epiclear) from this company in November I saw there advertisement on the computer So I ordered there product not knowing they would send this monthly No where did I read this would be shipped & billed to my credit card monthly I received another shipment in December from this company Checked my credit card & I was charged for another shipment I called Dermaclear 12/21/I spoke with Christin explained the problem Was told nothing they could do I should have read there terms, ( what terms When ordering this product no where did I see you will be sent a supple of this product once a month until you cancel When I told this person I wanted them to do a call tag & refund my credit card I was told no I would have to keep the product I should have canceled the December order I was again told I should have read the terms I saw no terms when I was ordering and I didn't find any in the box the shipment arrived inWhen I told this person I

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I ordered bottle of dermaclear At no point in their ad do they clearly state th you CANNOT order only bottle and NOT SUBSCRIBE! Deceptive SCAM
I ordered bottle of Dermaclear At no point in their add do they clearly state that you cannot only buy bottle PERIOD! Terms are not clear and if I did misunderstand, there was no notificatiion to me as to when the next shipment would go out in order to cancel Everything is automatic without notifying or consulting you Very deceptive and bad business

enrolled in auto reorder without permission or knowledge
On 7/13/I ordered dermaclear (bottles)On 8/17/I received another bottleI called and said I did not order this, and was told I was auto enrolled in their auto refill programI went to their web site and it does not say there is an auto enrollment in reorderIt says "YOU HAVE THE OPTION TO ENROLL IN OUR AUTOMATIC REPLENISHMENT PROGRAM." I did not pick this and did not and do not want anymore their productThey did give me a 50% refund for something I did not want nor orderI want all my money backAlso, I called them twice and they sent me two e-mails with the info on the 50% backOne stated I get of the the other that I get of the
The first e-mail: Order Number: XXXXXX Ordered on 08/12/04:10am
Dear *** ***,
This email is to inform you that we have refunded the amount of $back to your payment method originally used on order number XXXXXX, which was originally p

I was sent additional product that I did not order or sign up to receive
I was sent a bottle of product that does not work I asked for a refund but was denied and have been send additional items I was charged for these items as well I've asked to return the items for a full refund and have been told that I can not

Very disappointed with this companyI ordered bottles because my husband and I both have a few skin tagsI figured it was cheaper than going to a doctorWRONG!!!! Does NOT work at all!! I might as well just put alcohol on themThey don't even have a legitimate email address to contact them back!! Do NOT order from this company!!!!!

My wife and I tried the product for the days that they advertise as a free day trial, and this *** did not work at all
I called them to cancel the rest of my orders because it is a subscription based product and they gave me a lot of grief for trying to cancelThey also refused to give me my money back after the day free trial so beware this company should be shut down ASAP

use of fraudulent sales practices
I ordered dermaclear from this company at a cost of The bottle came with a broken dispenserI sent it back and a month later another bottle came.Then a month later a third bottle and a month after that a fourth bottleA bottle will clearly and easily last for or months of regular useWhen the 3rd bottle came I tried to contact the company to find out why but there was nothing on the box but a PO box numberThe fourth one had a receipt inside but showed no chargesI sent an email to them after seeing the address on the receiptI had lost that information with the first bottleI was told I had agreed to monthly shipments on the first purchase and continued chargesI denied this and was told I should have read the fine printThese people stole over a hundred dollars from meThey refuse to refund the money or accept return of these bottles

JUST FOUND OUT THAT I HAD BEEN GETTING A REOCCURRING CHARGE FROM DERMACLEAR EVERY MONTH BUT RECEIVED NO PRODUCT WHAT A SCAM CO HAVE CONTACTED MY CC CO AND THEY SAID I HAD TO CONTACT THE CO BUT THEY DID START A DISPUTE BEWARE OF THIS CO OVER A OUT OF MY ACCOUNT

Product did not work!!! I failed to realize I had "subscribed" to the productI was given a 50% refund on the second shipment; however, I received 0% refund for the original bottle since I missed the day return windowI only received the 50% refund on the second bottle because I failed to cancel the subscription before the item shippedBased on the efficiency and scripted response from the customer service rep, I speculate most people do not realize the product is a subscriptionSneaky tactics!!

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved If they do not, then I respectfully request the Revdex.com pursue this matter I appreciate all the Revdex.com has done to help me resolve this matter The company, Dermaclear, was not forthcoming until Revdex.com got involved.Many thanks!
Regards,
*** ***

I was automatically charged and ship for a product that I called to cancel because it is advertisement, IT DOES NOT WORK!
Saturday, July was my days, it's a weekend and I did not have my Calendar or computer available Today is Monday, July 30th and I called them to tell them the product did not work, I wanted to return it and that I want to stop the auto replenishment that they automatically sign you up for I was informed that they had already sent another shipment and charged me $but would give me 50% and stop the auto replenishment Here I am out $for the original product THAT DOES NOT WORK! and an additional $for a replenish shipment that I did not want Just give me my money back and I will be happy to send the *** back!

Shady Advertising Practice on it's Website
I answered an ad for bottles of DERMACLEAR mole/skintag removerIt said day trial for would get me bottlesI never saw anything on the webpage indicating that I would automatically receive additional bottles and be charged for themI received an additional bottle on 2/1/and was charged for itI emailed a complaint that the original bottles did not workThe product is a fraudI used it religiously for weeks and it made no change to the texture or color of moles and they did not drop offI asked for my money back and all they would refund was the for the bottle that I didn't orderI feel that they operate under deceptive marketing to hook people into buying this stuff

I, too, am a victim of DermaclearI made an original purchase in October In November they sent additional product that I did not request and charged my credit cardI disputed this with my credit card company AND with DermaClearMy credit card company credited my account and DermaClear replied by email that they had cancelled my monthly membershipI DID NOT request a monthly membership, but apparently they "slipped that by me." In December they charged my account again, I disputed it with my credit card company but DermaClear had "some kind" of paperwork that claims I authorized the second shipment and my credit card company recharged meI changed my card number to prevent further chargesI believe these people are crooksDO NOT BUY FROM DERMACLEAR

I purchased Dermaclear to remove moles and after weeks of you there were no resultsCancelled reorder subscriptionThis product is not effective
This product does not even have lot number or expiry on the bottlesThis product is not effectiveUsed for several weeks with no resultsDo not recommend to anyone