Debt Recovery Solutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The collection company has not adhere to the law in providing proof regarding this account in the past. Yet they continue to report this account as valid to the credit bureaus [redacted] and [redacted]. Please see the attachment that return receipt belongs to a letter of validation sent to them on June **, 2014. I am still waiting for their response to this matter and their complete removal from my records. They are in complete violation of The FCRA and I demand their immediate removal from my records.Thanks,[redacted] 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business...

in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:This is ridiculous. They sent a request for supporting documentation but yet are reporting on my credit file without it? How is this even legal? What they are showing is that they do not have any acknowledgement of this debt but are negatively affecting my credit file. I will be filing a complaint with Attourney General as well. Since seeing this on my credit file I have been doing a lot of reading up on this company and this is not the only time they have done this. No dunning letter, no communication of this alleged debt, just place it on my credit file damaging my credit.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], This office acknowledges receipt of the complaint filed with your department by the above referenced consumer. We will need proof of ID Theft if you are claiming this. You can fax this information to ###-###-####. Please place your account number on the...

fax, [redacted]. Thank you, Zach S[redacted]Debt Recovery Solutions, LLC

Dear [redacted] Please inform the consumer we are not a scam. This is a valid debt, and to verify the debt, I will send supporting documents to the address on file. Thank you, Zach S[redacted]Debt Recovery Solutions, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted]
The response contains conflicting information and is not an acceptable resolution.  1. I was told that even though I had contacted the credit collection agency multiple times, that the account was not in dispute status until January 2016. 2. If they have been in contact with [redacted] (they did not specify if they were in touch with me or my deceased father - who has the same name as I do) since April 2014,why has this not been resolved yet? 3. When I spoke with the credit collection agency, I was not informed that they are going to verify the account in dispute with [redacted].  Again, I did not authorize the services under my name and SSN at the address on record. The credit collection agency cannot get their facts straight. They mailed the collection notice to my address, where I have lived during the time frame under dispute, but the service in question was for a different address. My deceased father used to live at the address in dispute. They need to specify who they have been in contact with since April 2014...it is not sufficient to say [redacted].As stated previously, I would like to have the matter resolved by having this removed from all my credit reports and have the credit agency stop contact me. Sincerely, [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
How long will they take? 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This will probably be sent out next week and will take standard shipping time.

Dear [redacted], Please apologize to the consumer for us as we see that a copy of the original bill was sent to the consumer, but it is possible the consumer never actually received it. We have requested these docs to be sent out again to the consumers address. Thank you, Zach...

S[redacted]Debt Recovery Solutions, LLC

(Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The amount DRS reported on my credit report did not match the amount of the final bill (which was immediately paid in full upon notification of the final amount from [redacted]) and I still have not received any notification from DRS showing their proof of this alleged debt.  Contrary to [redacted]'s comments, DRS violated federal law when they did not provide this information to me.  Also, [redacted]'s response to you differs from what he claims in his letter to me.  In his response to you, he claims that this matter has been closed yet, in his letter to me, he claims that it should be closed.  Also, he gives an AUD # and refers to [redacted] which is useless to me because, as an individual, I cannot access [redacted] to confirm this has been done.  He also says it is being processed.  Processed does not indicate a final resolution and this is an important point given that their actions have shown I cannot trust them.  Yet again, in this most recent letter, my name is MISSPELLED which is an extremely important part of claiming someone owes a debt.  This seriously brings into question their claims of accuracy and following federal guidelines  because it is clearly evident they are inaccurate when they cannot even match my name with this bogus claim.  [redacted] couches his responses with various phrases drawing attention in another direction while saying the problem has been resolved.  He also tells the Revdex.com one thing, yet his letter tells me something different.  Why is this? How can I trust them to be accurate in what they claim that they have done to resolve this matter?  I demand written proof, not merely a confirmation code, that this matter has been completely resolved and deleted from my credit report by [redacted]. I also demand that they fulfill their obligations under the [redacted] and provide me with their proof of this alleged debt as they should have within five (5) days of the contact with [redacted] back in November. 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have reject this response. I have just received a letter from Debt Recovery Solutions. It is a statement of billing supposedly from Verizon. This is what they are calling proof of the debt. I contacted Verizon and gave them the account number that was on the statement and they had no record of it. I also find it absolutely damning evidence of the falsehood of this debt because on the statement it has billing for Verizon online. The simple fact of the matter is Verizon does not offer Fios or internet in my area and has not for the entire time I have lived here. This is getting tiresome. I have never had a Verizon account and Verizon themselves have acknlowedged this.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted] - I have carefully reviewed the account in question and have determined that this account should be closed by our office. As such, he will not receive any further communication from our office concerning this account.  Please inform [redacted] that our office has not...

updated either his or his father's credit profile with any information pertaining to this account. This matter is closed in our office and has been returned to our client.Thank you for your assistance.[redacted]Debt Recovery Solutions, LLC[redacted]###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my...

complaint has NOT been resolved because:

The resolution that I wanted from this is to have DRS go to the database DRS uses for collection and eliminate this incorrect information so it will not get passed to another collection agency down the line (which it has happened the day after I spoke with DRS and I have sent another complaint to the Revdex.com about the other collection agency and the Attorney General of Texas and have included the information from this complaint about DRS) or for them  not to sell the incorrect information to another collection agency thus continuing the phone calls.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], Please inform the consumer that we will look into this immediately. We have reached out to [redacted] directly for a copy of the original bill. Once received. we will mail it to the consumer's residence. Thank you, Zach S[redacted]Debt Recovery Solutions, LLC

Dear [redacted], This office acknowledges receipt of the complaint filed with your department by the above referenced consumer. We have reached out to Verizon with the consumer's complaint and are awaiting further instruction from them. Thank you, Zach S[redacted]Debt Recovery Solutions, LLCVice President of Client Services

[redacted] - I have carefully reviewed the account in question and have suspended all further collection activity. We had requested the last 4 digits of [redacted]'s social security number to ascertain if we were communicating with the correct individual. We have requested supporting...

documentation from [redacted] and will mail this information to [redacted]. In the interim, all activity is suspended. Please advise [redacted] to contact me directly if I can be of assistance.Elliot S[redacted]Debt Recovery Solutions, LLcManaging Member/General Counsel###-###-####[redacted]

Revdex.com:I have received a response from Zachary regarding my claim ID [redacted]. Zachary stated that he's going to be emailing me the documentation necessary to get this issue resolved. He also stated that he's going to reach out to [redacted] regarding this claim and get information from them as well. I told him that I would like to continue communicating via email and to respond with the information to me at [redacted]. He said that I should receive a response back hopefully by the end of day today 3/**/2016 in my email.  Sincerely, [redacted]

[redacted] - This office acknowledges receipt of the complaint filed by [redacted]. In light of the information set forth in this dispute, we have determined that the account in question should bee closed by our office. As such, [redacted] will not receive any further communication pertaining to this...

account. Furthermore, we have instructed the credit reporting agencies to delete any update we have placed on his credit profile. thank you for your assistance.[redacted]
[redacted]
[redacted]
[redacted]
*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted], Please inform the consumer that we see both of these accounts as closed. Please disregard all letters received. Thank you, Zach S[redacted]Debt Recovery Solutions, LLC

Dear [redacted] Please inform the consumer that we have closed the account and put a request for removal to all 3 bureaus. Thank you, Zach S[redacted]Debt Recovery Solutions, LLC