This customer has been communicated to through our CRM software. She will not be refunded as her address was changed successfully and she will be receiving her order as planned.
Dear [redacted], We have reviewed your complaint with the Revdex.com and can well understand your frustration. Unfortunately, due to a human error, your images were deleted and we have no way to bring the deleted images back. I understand that you were able to download some of your images before...
they were deleted. If you wish to reupload the images from 2003-2008, we would be more than happy to work with you to have your to the images printed. Please accept our sincere apologies for the mistake. Sincerely, Michelle York Customer Service
This customer has been communicated to through our CRM software. She will not be refunded as her address was changed successfully and she will be receiving her order as planned.
Dear [redacted], We have reviewed your complaint with the Revdex.com and can well understand your frustration. Unfortunately, due to a human error, your images were deleted and we have no way to bring the deleted images back. I understand that you were able to download some of your images before...
they were deleted. If you wish to reupload the images from 2003-2008, we would be more than happy to work with you to have your to the images printed. Please accept our sincere apologies for the mistake. Sincerely, Michelle York Customer Service