Check3scores

This is a horrible company! Their customer service is wishy-washy and would not let me cancel before the week trial was up and then would not refund the $monthly fee
I called in the day before the trial was up so I should have been fine I was kept on hold for about an hour! Then their call center was closed! How convenient for them! I proceeded to email their customer service because there is NO way to cancel on their websiteThe next day I called in an their agent Javier told me it would be canceled and there should be no problem to get a refund and that someone would be in touch with me via email or by phone within the next few days! Heard nothing so I again emailed and called in, this time I spoke to Jason, supposedly a shift/floor lead- completely rude and unhelpful! He tells me that because its canceled and inactive there is nothing he can do, and no refund to be had! He also tells me that there is no way a call shouldn't be picked up in 5-ish min However, as I went to fill out their survey after the call the first question is "Did the agent help with the reason you called in?" I answered "no" I was supposed to be transferred to another agent- currently on hold again for 30+ min now!!!!
Such s*** customer service! Train your people better so you all are unified in what you say! Make your website more user friendly if they do need to cancel or adjust things! Completely disappointed! Highly DO NOT RECOMMEND!!!

I ordered the temporary membership oh July 11, It was to expire on July 18, I called less than twenty four hours to cancel on July 19, I first spoke to a representative by the name of DavidI explained to him that I was in extreme financial hardships and pleaded with him to refund my money for a total of $ They charged today $ because I did not cancel on timeI called my bank, Chase, and spoke to someone three times of July 19, They all told me that it was a legitimate charge and could not issue me a refund Then, I called the company back and spoke to Angie and explained to her the same and pleaded with herHer answer was the sameI also told her that I just received an email from them that stated my membership will expire on July 27, This was erroneous because I had not ordered it for a month yetThen she said that it would last up until August 19, She was in disbelief when I told her about the emailThey never sent me an email

I discovered a charge on my bank stmt with the phone number I called and they said I had requested a credit reportthe site says I have to cxl within days Apparently I didn't I explained I am 74, live on social security and have dollars in my checking account to last the rest of the month It is the 10th today Could they please refund it I made a mistake; I forgot, my memory isn't good She said I commited to pay and I passed the test to show the account is mine and they don't refund I asked to talk to a supervisor She said she is one She just kept reiterating they don't refund I was on the verge of tears and told her I hope her company enjoys my
It felt like a scam I could not place my review There isn't an access for me to write a review Only read them I did peruse the site and discovered there are three choices and payments amounts Only the highest cost is shown as committing to after seven days I think they should have a

I called into customer service on 3/6/18, days after starting a day trail on 3/1/for $I stated I wanted to cancel my account before the day trail ended on 3/8/ There was a bit of a comp barrier with the agent, but I confirmed multiple times that I wanted my account closed on 3/6/18, and was told that would happen I then noticed a pending charge around $on 3/9/18, and when I called and explained the situation they were rude and told me that the agents notes stated that I simply called on 3/6/to get benefit information and I stated I wanted to continue with the service (which is not true) I asked to speak with senior management and they stated they could not transfer me to anyone and that they could not issue a refund I explained that since the call was recorded and is logged, they can go back listen to it and determine the exact words of myself and the agent, but they continued to act like nothing could be done

On 8th May 15th I called check3scorescom customer service because I had an overdraft on my checking accountThey had taken out $April 15th which was an unauthorized chargewhen I signed up on their site the only thing I clicked was the day free trial for $I did not authorize any other chargesThe guy offered to give me my $back he said to business days for my refundbut that on the same day I called and cancelled my account there is a $charge again on my checking account for May 15thSo I called again on May 20th and the guy I spoke to said they can only issue one refund they're not supposed to issue any refunds at allHowever none of these charges were authorized to be removed from my bank account and I'm getting nowhere as far as getting my money backI did tell him I was reporting them to the Revdex.comI would like my money back they owe me $I got nowhere with their customer service yesterday I am hoping you can help me resolve th

I checked my credit through this site and automatically canceled my account in Jan My card was desiWell all of a sudden on Feb there is a charge from them in the amoun of $39.90, then the very next day I had another charge for the same amount of$39.90,”.So for a total of $I have contacted this company twice and both times they they give wrong dates that the amount of suppose to be taken from my account that had beef cancelled which I do that automatically, there should be no account anyways since my card was denied on Jan Both people that I spoke to told me that they then charged my card on Jan the amount of $and then again on February or 18th another $I tried to explain to them that so should not had been charged any thing at all and those were not the dates they charged me at allI have my bank papers showing that on Jan 16,my account was charged $at which time they are saying

Month after month I continue to have this charge come out of my accountI have continuously tried contacting the company with the provided phone number to cancel only to be informed I have no account with themYet, they continue to deduct the funds from my checking accountI am requesting to be removed from the company and to be reimbursed the funds that was removed this time and if possible the last months prior in which I have tried to contact them to no avail
12/13/
3SCORES ###-###-####
Location: 8***, NV
Purchase Date: 12/13/
Category: Service Providers
(Pending) -$$

I had attempted to get my credit report and where I was having trouble with my card going thru I called in and a representative helped me sign up for the day trial membership for $and then after I got off the phone with them I got a text my card was charged a full for the highest package they hadNow they're trying to tell me that I had multiple accounts with them when I know for a fact I've never even used this sight I don't even know my credit report

I called ScoreShine about the $charge in my checking account, as this was the name associated with the chargeCustomer service promptly answered and said, "Oh, I see you're associated with Check3Scores" and the line went deadCustomer service came back on to see if my call was handled appropriately and I clicked for NOThey said to wait while an associate would be with me I waited and no one got back to meI called again and have been waiting currently 1+ hoursThere is no email associated with the business, you can only call or writeI said I lost my login account info and they emailed me promptly to change my account password, but again, no other contact information was availableThey did not render services and I am unsure if my account will be billed again as no one will answer the phonePhone numbers associated with this business are 866-996-and 866-588-and 866-587-

This both a billing and customer service issue I am being charged $after a day trial, when I called to cancel on the 7th day,Saturday, no one answered the phoneCalled again Monday talked to Tamarah Peterson and she would stop the charge or refund the I also sent emails, Tamaray told me the emails won't cancel a servicevoices were raised and she would not let me talk to her supervisor I strongly recommend that people not use this service it seems like a scam.not

I signed up for the $trial because I was trying to buy a car and was told I could look at my credit score on this siteThe information was incorrect so I could NOT use their services! I waited two days to see if the information had changed to see if I could use it and it had NOT changedTherefore, I couldn't use their site or serviceI cancelled two days laterIt's been almost a month now and they took $out of my bank account and said I didn't cancelI explained to them I couldn't use their site and it didn't have correct info so I cancelledI haven't been on their site or signed up for anything else that had to do with themI have NOT used their servicesI signed in yesterday to look at the account and see why it didn't cancel after talking to one of the "supervisors" ID# 345274, name MarvinHe was not helpful and insisted I had to keep their services and I had to payI did have an email from them when I first signed up so I could check their siteI cancelled and

On May 27, 2018, I purchased the 7-day trial for $Before the days were up they doubled charged my account for $I was refunded $ but they will not refund me the other $The customer reps are rude and they are willingly participating in stealing from peopleI have a screenshot on my phone of my transactions with them for May 22ndThat the customer reps says is not in their system

I enrolled in January, with Check3Scores.com when a message on my mobile phone let me know that if I allowed them to run a credit check for me for $1, I would receive a $Amazon gift card I then called Customer service on 1/23/and spoke with Juan, who I asked to cancel my account Juan said he would cancel the account, and send an email message with a confirmation code I never receive this email
Then, on my credit card statement in 2/2018, there was a charge of $ I disputed this charge
On 2/16/2018, I received an email message asking me to confirm my email address

I enrolled in January, with Check3Scores.com when a message on my mobile phone let me know that if I allowed them to run a credit check for me for $1, I would receive a $Amazon gift card I then called Customer service on 1/23/and spoke with Juan, who I asked to cancel my account Juan said he would cancel the account, and send an email message with a confirmation code I never receive this email
Then, on my credit card statement in 2/2018, there was a charge of $ I disputed this charge
On 2/16/2018, I received an email message asking me to confirm my email address

I did a day trial, and the instructions were not clear on how to cancel I thought I cancelled the service, and apparently I had not I never used the service, and was charged $ When I called after being billed, the operator refused refund me the money, and also refused to transfer me to a supervisor

I signed up for the $trial because I was trying to buy a car and was told I could look at my credit score on this siteThe information was incorrect so I could NOT use their services! I waited two days to see if the information had changed to see if I could use it and it had NOT changedTherefore, I couldn't use their site or serviceI cancelled two days laterIt's been almost a month now and they took $out of my bank account and said I didn't cancelI explained to them I couldn't use their site and it didn't have correct info so I cancelledI haven't been on their site or signed up for anything else that had to do with themI have NOT used their servicesI signed in yesterday to look at the account and see why it didn't cancel after talking to one of the "supervisors" ID# 345274, name MarvinHe was not helpful and insisted I had to keep their services and I had to payI did have an email from them when I first signed up so I could check their siteI cancelled and

On 3/25/I signed up to the website's 7-day trial offer for free credit scores and other credit monitorings, using my visa cardAfter signing up I decided I do not like the services offered so I immediately contacted the website operator with my intent to cancel, using the contact us link found on the bottom page of the siteI then received a reply from the operator and gave me this number to cal 866-3831280, which in my several attempts would not allow me to cancel saying I already used their serviceBut I let it go because I was only charged 1$ on my visa cardBut what surprised me is when I get separate $charges to my american express card from www.srvts.com, on 6/15/and 6/16/When I called the number on the bill I found out its from check3scoresI called them 6/19/to have it cancelled, and I requested to speak to supervisor, I was never provided with oneId like to ask how and why they took money from a credit card I never provided them during signu

I have been charged for their services even though I did not sign up for themI believe someone has gotten my information and I have contacted my bank, which is researching this
I called to get a refund and for them to cancel the servicesI was told they could not refund me, but would cancel the serviceWhen I asked to speak to someone higher than a representative, I was told I was speaking with a team supervisorWhen I asked to speak with a manager, I was told they could not transfer me to anyone higher upWhen I asked about an email, they said there was nothing they could provide for me
I explained I did not sign up for this, even that the email address used is one I no longer use and that's why I would have never received any emails about me signing up for it or being billed for itThey continued to insist that I gave them the information and I should have seen the emails telling me I was going to be charged and should have called prior to those daysThat they could

This both a billing and customer service issue I am being charged $after a day trial, when I called to cancel on the 7th day,Saturday, no one answered the phoneCalled again Monday talked to Tamarah Peterson and she would stop the charge or refund the I also sent emails, Tamaray told me the emails won't cancel a servicevoices were raised and she would not let me talk to her supervisor I strongly recommend that people not use this service it seems like a scam.not

I spoke with nicohle I told I want cancellation of the credit monitoring she told me is free until March I told her I didn't want reason I have fibromyalgia I have memories issues forget alotI can't to please cancelI thought she didWhen I went to withdrawal my bank account money I see I barely have money in my debit card to pay my personal bills
I'm homeless I live in a car and very sick with chronic fatigue and painFibromyalgia has been affected my memoryNicohle didn't cancel my membership I was charged I ask them to reimbursed my money I was told noPlease help me get my Little money back that meant alot for me because I can't work waiting for SSIHave no family to help me
The business isCheck3scores.com.