Check Into Cash

Good Morning [redacted] ***,The letter attached is addressing the request for the dealer to generate a letter stating that the credit report inquiries were unnecessary and should not be listed under my credit reportIf they submit a letter stating this, I can forward both my letter and their letter to the credit bureau for removal of each of the inquiries.V/r, [redacted] ***Broomall, PA ***2/1/2017Dear Martin Mainline Honda:This letter is to request a letter be submitted to the Revdex.com stating that the unnecessary credit pulls and hard inquiries should be removed from my report due to poor service I recently received at your dealer when I visitedOn October 13th, I made a visit to Martin Mainline Honda to consider purchasing a new Honda [redacted] However, the salesman and finance department were extremely pushy and forward with me as a customerI allowed them to run my credit once, to gauge a monthly payment equivalent with my credit score and provide me with a rough monthly payment estimateI found out later that the dealer and finance department had run my credit, inflicting hard inquiries on my report, upwards of timesI understand that one credit pull was necessary to make cost estimates and determine some numbers, but pulling my credit multiple times was not necessaryFor them to do so was out of line and hindered my ability to get a good interest rate when I decided to buy the car from an honest dealer with a good price for the vehicle on a later date The credit pulls that were made are listed below:(1) [redacted] – 10/13/2016(2) [redacted] *** – 10/13/2016(3) *** – 10/13/2016(4) [redacted] *** – 10/13/2016(5) [redacted] – 10/13/2016(6) [redacted] – 10/13/2016I expected a much higher level of service from a company, and I am disappointed in the service I received, as well as the poor reflection that ensued on my report and credit score as a resultI find it unfair that they were able to do so in the first place, but the damage has already been donePlease consider this situation and help in removing the hard inquiries from my account that were filed with these banking and auto finance institutionsPlease submit a letter addressed to the Revdex.com, as well as the three credit bureaus ( [redacted] , [redacted] , and [redacted] ), stating that these inquiries were unnecessary and should be removed from my report.Sincerely, [redacted]

My wife and I used depenadable movers in July of First thing was that they were late showing up, ok no big deal, But the movers stole from usA police report was filed, we also reported to the theft to the main office, nothing, never heard back no follow up nothingIf you choose to use this company you are out of your mind

Check into Cash of Ohio, LLC (“Check into Cash”) is in receipt of the Complainant’s follow up information Check into Cash takes all customer complaints seriously and appreciates the opportunity to respond Complainant entered into a Promissory Note with the Lender ( [redacted] ***) as well as agreements for credit services performed by Check into Cash, a registered Credit Services Organization Respectfully, we again deny the various allegations in the initial complaint and her rebuttal regarding the aspects of her transaction including, but not limited to, the allegation that she was unaware about the aspects of the transaction The documents executed by Complainant clearly disclose the terms and conditions of the transaction and also clearly and conspicuously provide for the fees and charges associated with the transaction Her account defaulted and, due to her defaulted status, was sent to our corporate offices on March Complainant rejected our reduced dollar settlement offer regarding her account and payment over a period of a little more than months While we again deny the various allegations in the complaint and rebuttal and we believe that the settlement offer presented to her is a fair one, nevertheless, due to Complainant’s alleged circumstances and in a spirit of cooperation, we will forgive her remaining balance

Mr [redacted] was fully aware of the condition of the truck at the time of purchaseHe was also fully aware of the modifications to the truck at the time of purchaseMr [redacted] test drove the vehicle prior to purchasing the vehicleThe sales person [redacted] never mentioned anything of a warranty prior to the saleMr [redacted] was informed of the third party product after the commitment to purchase was madePrior to that Mr [redacted] was purchasing the vehicle AS-ISBeing a product for our customers to purchase an addition to a vehicle, it is offered as a courtesy and not backed by Principio Auto GroupPrincipio Auto Group does not represent the warranty company in anywayit is a third party product that can be purchased either by phone, web, or in personIt is the customers responsibility to do their due diligence into what they are purchasingThere was no deception in anyway by the sales person ( [redacted] ) or Principio Auto GroupIn addition, [redacted] (President), had a few phone conversations with Mr [redacted] in regarding this matter as was trying to assist himMr [redacted] after being threatened with lawyers, advised [redacted] that if he chose (as his right) to retain an attorney that any and all conversations would ceasealong with and assistance from Principio Auto GroupMr [redacted] retained an attorney and has been in contact with Principio Auto Group's Retained AttorneyBased on the attorney, Principio Auto Group has in no way Fraudelantly or deceived Mr [redacted] [redacted] was also informed again on 8/12/that any/all communication need to be made through the attorneys and no to be harassing Principio Auto Group's staff membersit is unfortunate what has happened to the transmission of the vehicle, but after months and excessive pushing a vehicle beyond its limits by Mr [redacted] , things are about to breakWarranties are not meant for covering mis use of vehiclesthey are meant to help individuals with mechanical failuresit is believed by opinion that Mr [redacted] purchased the third party warranty in order to defraud them of their servicesMr [redacted] was Purchasing the truck either wayit is not the responsibility of Principio Auto Group to Maintain the vehicle purchased and there was no promises nor commitments made to [redacted] prior to the salePrincipio Auto Group should not be involved with the issues [redacted] has with the warranty that he had purchasedPrincipio Auto Group has no financial interest in said warranty Mr [redacted] purchased after the sale in regards to [redacted] repair costs, that is maintenance needed for a vehicle to preformthat is a cost of owning a vehicle unfortunatelyEveryone incurs these costs when owning a vehicle, especially used Principio Auto Group stands that [redacted] issues are as suchNot Principio Auto Groups, as we are sure his attorney also advised him

I was contacted by a representative.for [redacted] and he was very pleasantHe told me that they released their part on 3/16/& I was contacted by check into cash corporateYes my loan defaulted, in order to prevent it from doing so I would've had to pay $+ still owe the balance of $2, Check into cash was little to no help and didn't seem to regret their business practicesI was offered a settlement of $2,Meaning in total I would've paid $4,for a.$loan! I explained to her when I originally took the loan and asked the associate from check into cash what would happen if I couldn't make 2nd payment?(this was right after she explained my payments would be broken into two payments) the associate explained that they could "break those payments up and give me more time" sounds goodWhat she left out was when they break those payments up (refinance) there's hundreds of dollars added to your feeYes I received the promissory note and signed it but I also asked questions and was led by misconceptionI even stated to the woman from corporate that if this isn't how they do business thru should use my situation as a training opportunityNot to mislead just to get the title loanHad I known that each time I didn't pay off I would get hundreds of dollars added on I would've done EVERYTHING in my power to pay it off that initial 2nd paymentBut I thought I could pay over time..which that part was true but u dig yourself into a while you can't get out ofNow two years, almost three years later I have anxietyStarted having panic attacks, had to fight eviction, utility shut offs all struggling because of this debt, that had check into cash acted in good faith it wouldn't gotten this bad

We used Dependable Movers to move our entire home (stories) to a storage unitThe crew ***, ***, & [redacted] were wonderful, courteous, very careful with our things and quickThey arrived on time and finished in a very timely manner and the cost was appropriate [redacted] in the office was very nice and informative and pleasant to deal with over the phone I highly recommend this company for your next moveGREAT SERVICE!

December 14, 2016Dear [redacted] ***:This letter is in response to [redacted] 's email to your office dated 1/09/As requested by [redacted] , attached please find our written request to [redacted] to have his credit report inquiry removed from their databaseShould you have any further questions, please feel free to contact me.Best regards,William *C

Final Consumer Response / [redacted] (2000, 15, 2015/08/27) */ I have received my car, the company admitted it was their fault This has been resolved

This was probably the best moving experience I've ever had and I've moved a lot over the yearsAfter calling around and getting some prices way over my planned moving budget, I was given the name of Dependable Movers to trySo glad I didThe two movers, Brian & John, showed up about ten minutes before the scheduled timeBoth men were most courteous and very professional and, in no time, had all my stuff loaded up A short trip to my new home & everything was unloaded in a timely manner; both men asking where everything was to be placed & putting the items right where I wanted themBrian even went beyond his duties and helped me with a plumbing problem I was havingHow many movers will do that? The pricing was incredibly reasonable and, even I even went over the minimum of hours, I still came in well under my planned budgetThanks to, Brian & John for a great move! And thanks to Loy for setting everything upI'd highly recommend this company for those on a tight budget

The work was slow and the addition that was done didn't meet expectationsThe crew wasn't managed well and seemed to only work half daysI was told the addition should only take four weeks and it ended up taking sevenThey made short cuts with some of the work and I not completely satisfiedI wouldn't recommend them out to my enemy let alone family and friendsStay clearBuyers be aware

January 4, 2017 VIA_FAX(505-346,0696) RevDex.com Service New Mexico and Southwest Colorado 7007 Jefferson Street NE, Suite A Albuquerque, New Mexico 87109 Re: ID [redacted] To Whom It May Concern: Check into Cash of Colorado, Inc. ("Check into Cash") has received the information... associated with the ID listed above. Check into Cash takes all customer complaints seriously, has researched the matter and appreciates the opportunity to respond. Respectfully, Check into Cash did not refuse any payment proffered by Complainant. According to employees, there has been a history of hang ups and inability to contact Complainant due to disconnected phone service. Employee tried to explain that it was important to maintain good communications with the center regarding his account and apparently this expectation was not well received. Complainant initiated a stop payment on his last transaction. Respectfully, we understand that there are times when it may be difficult to repay an obligation due to unforeseen financial circumstances. We are not sure if this is the case for Complainant. However, we expect customers to maintain communication with us about their accounts. In the spirit of good customer service, we have charged off Complainant's account to our collections department, and he may contact them to establish repayment arrangements for the balance of his account. Thank you. Sincerely,Leigh [redacted] H***Chief Compliance Officer

January 22, 2016Dear Sir/Madam:I am the Business Manager for Martin Main Line HondaBack on July 27, [redacted] came to our car dealership and expressed an interest in purchasing a vehicleThrough some misundertanding, [redacted] ***'s credit was run, producing a credit inquiry.Our company requests that this credit inquiry be deleted from [redacted] ***'s credit report with your agency.I trust you will inform our company and [redacted] that this has been effectuated.Best regards,William C

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this
response because:This business said I was approved, signed paperwork, and then say I'm not approvedI brought the car I wanted from a more honest and reliable dealershipThis dealership should have their dealers license revoked
Regards,
*** ***

8 Check Into Cash, Inc.*** *** *** * *** *** *** ** *** ** *** ** *** *** *** • FAX *** *** *** *** *** ** *** *** * *** *** *** *** *** *** *** ** ***. Re: *** ***r Revdex.com Case if *** Dear Ms
*** Check Into Cash of *** Inc("Check Into Cash") is in receipt of the complaint mentioned aboveCheck into Cash takes all customer complaints seriously, has investigated the matter and appreciates the opportunity to respond. The customer entered into a Consumer Installment Loan Agreement with Check Into Cash secured by his Dodge Grand Caravan (the "Vehicle") on December (the "Agreement," enclosed)Subsequently, the customer defaulted on the loan, per the terms of the AgreementPrior to the repossession of the vehicle on February 2018, the customer had not made a payment since January 2018. Check Into Cash categorically rejects the customer's allegationthat he did not enter into this Agreement, that he was not obligated to repay according to the Agreement or that be was not contacted before and after the repossession of the Vehicle regarding his account and how to make payments on the sameEnclosed you will find the customer's application for credit, his photo identification presented at the time he applied for credit and a signed product selection guide where the customer indicated that he would like to enter into a secured installment loan. Subsequent to this complaint, the customer has contacted the Check Into Cash corporate office, admitted that he is in fact the personwho entered into the Agreement and redeemed the Agreement by paying his outstanding debt in full on March The following day, on March 2018, he obtained possession of the Vehicle and all of his personal belongings in the VehicleCheck Into Cash in no way hindered the customer from obtaining possession of personal belongings in the Vehicle prior to this date. Should you have any questions, Feel free to contact me at (*** ***Sincerely,*** *** Associate General Counsel

8 Check Into Cash, Inc.*** *** *** * *** *** *** ** *** ** *** ** *** *** *** • FAX *** *** *** *** *** ** *** *** * *** *** *** *** *** *** *** ** ***. Re: *** ***r Revdex.com Case if *** Dear Ms
*** Check Into Cash of *** Inc("Check Into Cash") is in receipt of the complaint mentioned aboveCheck into Cash takes all customer complaints seriously, has investigated the matter and appreciates the opportunity to respond. The customer entered into a Consumer Installment Loan Agreement with Check Into Cash secured by his Dodge Grand Caravan (the "Vehicle") on December (the "Agreement," enclosed)Subsequently, the customer defaulted on the loan, per the terms of the AgreementPrior to the repossession of the vehicle on February 2018, the customer had not made a payment since January 2018. Check Into Cash categorically rejects the customer's allegationthat he did not enter into this Agreement, that he was not obligated to repay according to the Agreement or that be was not contacted before and after the repossession of the Vehicle regarding his account and how to make payments on the sameEnclosed you will find the customer's application for credit, his photo identification presented at the time he applied for credit and a signed product selection guide where the customer indicated that he would like to enter into a secured installment loan. Subsequent to this complaint, the customer has contacted the Check Into Cash corporate office, admitted that he is in fact the personwho entered into the Agreement and redeemed the Agreement by paying his outstanding debt in full on March The following day, on March 2018, he obtained possession of the Vehicle and all of his personal belongings in the VehicleCheck Into Cash in no way hindered the customer from obtaining possession of personal belongings in the Vehicle prior to this date. Should you have any questions, Feel free to contact me at (*** ***Sincerely,*** *** Associate General Counsel

Complaint: ***
I am rejecting this response because:
Once again, they are misrepresenting the facts. The dealership sold me the warrantee, even though a different company actually was SUPPOSED to provide the coverage, which they refused to do when the transmission broke. So they just pass the buck back and forth between them and hope to hide from the fraud they've committed. Their complaints about me contacting them directly are false. Only our attorney has been in contact with them, and they refuse to talk to him as well. An attorney would not have been necessary if the warrantee they sold me was honored
Sincerely,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: "miscommunication" does not begin to express the ineptitude, Iill-will and negligence of my experience with this dealershipTheir behavior brought shame on the name of "***"Their salesmanship was akin to strong-arming, their preparedness to make a sale was a violation of simple contractual rules, their inhumanity in failing to help me to my feet after a fall astonishingly bad, and, indeed, legally culpable behavior.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I would first like to thank you for even being a avenue for people like meI don't know what I would've done had there not been a Revdex.comI am so gratefulI am also grateful that Check Into Cash decided to forgive the remaining balanceThis was definitely a learning opportunity for meMy only other question would be am I able to just get another title for my car or will they release it to me, if so, how? Thanks again for your help as well as thanks to Check Into CashSee how God work this is my testimony
Regards,
*** ***

See Attachment

Check Into Cash - Richmond has breached their contract with meIn my contract it states I will pay bi-weekly on my pay dayCheck into Cash took money on June 21st and then the following week on June 28th took another which is a date I don39t get paidThe manager has my file that includes my pay stub and my pay-day weeksAfter several phone calls on Wednesday June 28th the Manager Becky told me she would look into it and get back to meI never received that phone callI called back Thursday June 29th to speak with Becky but she wasn39t inI spoke with another woman who claimed to be the Assistant Manager but didn39t want to give me her nameI39ve seen her in the office but can39t remember reading her name tagI39ve spoken with her twice and she is claiming to call me backMy next pay day is Wednesday July 5th and I fear they will take another out of my accountThe bank statement showing this withdrawals is not yet