We have received the Consumer’s request for a refund. As a goodwill gesture, we have refunded the subscription paid and informed the Consumer of our decision. We thank this member for taking the time to try our service and we wish them all the best.
We have received the Consumer's request for a refund. As a goodwill gesture, we have refunded the subscription paid and informed the Consumer of our decision. We thank this member for taking the time to try our service and we wish them all the best
Thank you for forwarding this complaint. Out of goodwill, with no admission of fault, we have communicated directly with this customer and, on this occasion, we will offer the customer a refund.
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a cancellation confirmation. Pursuant to our Terms & Conditions, every Consumer has a right to cancel their subscription with three days and receive a refund. A cancellation...
notice may sent by email or regular mail. We have contacted the Consumer and reconfirmed the cancellation on our end.We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Business Response Regarding the complaint filed by this customer, we have the following response: We have received the Consumer's request for a refund, and we regret to hear that the Consumer is not satisfied with their experience at EliteSingles. EliteSingles is unable to guarantee the quantity or...
type of matches a consumer may receive, as this is determined in large part by the specific settings/preferences a consumer selects. We are also unable to guarantee a successful outcome from using our service, although we have found that many members have successfully found the love of their life by using our service in over 20 countries. We have issued the requested refund and thank this member for taking the time to try our service. We wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for bringing this complaint to our attention.On this occasion, we have decided to provide the customer with a goodwill refund. We will communicate this to the customer directly. We trust this resolves the customer's complaint. We thank you for your assistance.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a refund, and we regret to hear that the Consumeris not satisfied with their experience at EliteSingles.Our matches are selected based values, attitudes, personality traits and...
interests, which encompasses things that truly make a difference in a serious relationship. We currently do not have a setting to prevent the system from sending you matches without a photo, but many of these matches do chose to upload their photos at a later stage. If you still do not wish to communicate with them you may close those matches and focus on matches having photos.Independent of the facts described above, EliteSingles wants our customers and former customers to be happy. Therefore, as a one-time courtesy, we have issued a refund of the Consumer's membership fee.We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will monintor my bank ledger until the funds have been replaced back into my account.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business did issue the refund, but did not contact me as they stated in their response.
Regards,
Jill Muller
Regarding the complaint filed by this customer, we have the following response:
We have received the Consumer's request and have cancelled the collection procedure as a goodwill gesture.
We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
though I have not been informed by them of any refund as of yet Regards,
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a refund. As a goodwill gesture, we refunded the subscription feed informed the Consumer of our decision.We thank this member for taking the time to try our service and we...
Regarding the complaint filed by this customer, we have the following response:
We have received the Consumer's request for a refund. We have provided the Consumer with a refund as a goodwill gesture and have advised the Consumer of our decision;
We have received the Consumer’s request for a refund. As a goodwill gesture, we have refunded the subscription paid and informed the Consumer of our decision. We thank this member for taking the time to try our service and we wish them all the best.
We have received the Consumer's request for a refund. As a goodwill gesture, we have refunded the subscription paid and informed the Consumer of our decision. We thank this member for taking the time to try our service and we wish them all the best
Thank you for forwarding this complaint. Out of goodwill, with no admission of fault, we have communicated directly with this customer and, on this occasion, we will offer the customer a refund.
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a cancellation confirmation. Pursuant to our Terms & Conditions, every Consumer has a right to cancel their subscription with three days and receive a refund. A cancellation...
notice may sent by email or regular mail. We have contacted the Consumer and reconfirmed the cancellation on our end.We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Business Response Regarding the complaint filed by this customer, we have the following response: We have received the Consumer's request for a refund, and we regret to hear that the Consumer is not satisfied with their experience at EliteSingles. EliteSingles is unable to guarantee the quantity or...
type of matches a consumer may receive, as this is determined in large part by the specific settings/preferences a consumer selects. We are also unable to guarantee a successful outcome from using our service, although we have found that many members have successfully found the love of their life by using our service in over 20 countries. We have issued the requested refund and thank this member for taking the time to try our service. We wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Thank you for bringing this complaint to our attention.On this occasion, we have decided to provide the customer with a goodwill refund. We will communicate this to the customer directly. We trust this resolves the customer's complaint. We thank you for your assistance.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a refund, and we regret to hear that the Consumeris not satisfied with their experience at EliteSingles.Our matches are selected based values, attitudes, personality traits and...
interests, which encompasses things that truly make a difference in a serious relationship. We currently do not have a setting to prevent the system from sending you matches without a photo, but many of these matches do chose to upload their photos at a later stage. If you still do not wish to communicate with them you may close those matches and focus on matches having photos.Independent of the facts described above, EliteSingles wants our customers and former customers to be happy. Therefore, as a one-time courtesy, we have issued a refund of the Consumer's membership fee.We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will monintor my bank ledger until the funds have been replaced back into my account.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business did issue the refund, but did not contact me as they stated in their response.
Regards,
Jill Muller
Regarding the complaint filed by this customer, we have the following response:
We have received the Consumer's request and have cancelled the collection procedure as a goodwill gesture.
We thank this member for taking the time to try our service and we wish them all the best.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
though I have not been informed by them of any refund as of yet Regards,
Regarding the complaint filed by this customer, we have the following response:We have received the Consumer's request for a refund. As a goodwill gesture, we refunded the subscription feed informed the Consumer of our decision.We thank this member for taking the time to try our service and we...
wish them all the best.
Regarding the complaint filed by this customer, we have the following response:
We have received the Consumer's request for a refund. We have provided the Consumer with a refund as a goodwill gesture and have advised the Consumer of our decision;
We thank this member for taking the time to...
try our service and we wish them all the best.