Bricasti Design LTD

Complaint: ***
I am rejecting this response because:This does not solve my problemAs I noted in my original complaint, no links provided by Facebook to recover an account help me, because the hacker REMOVED my email address and replaced it with HISTherefore, all it does is send the HACKER help, not MEI need someone who works for Facebook, someone who has the power, to go into my account and remove the hacker's email address and replace it with mine so that I am able to use the Help Center links to regain access to my accountI cannot do this as long as the email address associated with my Facebook account is the hacker's, and it will continue to be his and not mine until Facebook manually removes his email and replaces it with minePlease understand that I have been a loyal Facebook user and advocate for years, and it is heartbreaking to me that I have been diligently trying to recover my account that holds years of memories and interactions with friends all over the world, and no one at Facebook will take the time to understand the problem enough to solve itIf I could simply talk to someone at Facebook who is willing to truly listen, I am nearly certain the problem could be easily fixed within a matter of minutes, but instead I have spent hours merely trying to get into contact with someone, anyone, who is actually willing to help but to no avail as here I sit receiving the same irrelevant and unhelpful tips that leave me Facebook-less and feeling hopeless about recovering all my precious memoriesPlease, PLEASE, take the time to understand the issue so it can be rectifiedRemove the hacker's email; replace it with mineThen and only then will I be able to reclaim and access my accountThank you
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have tried doing this I have not set up this account of *** *** I do NOT want a FacebookI do not know who set it up but this has my information my photo and needs to be shut down immediately
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meSincerely, *** ***
I believe they are making a good faith effort to resolve the issue; however the hackers are numerous and got back into my account last night I will deal directly with them as best I can-they have interrupted my email service again and I'm afraid they're going to be a huge hassle for FacebookThey're receiving emails pretending to be me, so we will need to work with each other
Thank You!

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't
find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.Other:- I think someone was trying to scam me or a friend: ***Thanks,***The Facebook Team

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: ***Other:- I believe my content was removed in error: ***- Facebook is asking me to submit ID: ***- I’m blocked from using a feature (ex: sending messages, uploading photos): ***Thanks,***The Facebook Team

In the complaint I requested for specifics on what was against the community standards so it
would not happen againIf any part of it was actually against community standardsAs I mentioned, the picture in question would be considered by many as being distastefulEven with that, I do not see where any part of it was against the community standardsI only want a simple explanation of what part was against community standards or to be told that I was locked out of my account because a Facebook employed moderator made a simple mistake and that no part of the picture was against community standardsI requested this only to clear up any misunderstandings I may have about what is in violation of community standards so the same mistake is not made againIf I made one on my endThank you
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***II can't give the url due to my account being disabledMy login is my email address ***I am rejecting this response because:Sincerely,*** ***

Complaint: ***I am rejecting this response because:
I have tried all of these steps with no success. There is not an email address associated with this account. Please delete the account permanently from Facebook
Thank youSincerely,*** ***

Complaint: ***I am rejecting this response because:I have tried to work directly with Facebook on this matter but I just keep getting the run around and now Facebook won't tell me how to resolve the issueI need to know who to contact next.Sincerely,*** ***

HelloI have some private issues and that is why I cannot respond fast as it isCan you reopen it the case and please send them my details because I am expecting to get my page back because I have information that I have created and it is being taken from me,.
MY FAN PAGE IS BEING TAKEN FROM SOME GUY THAT IS REMOVED ME FROM ADMIN AND TAKE MY LEGALLY CREATED PAGE
I just want to explain my situationI have started this page
On 17-09-I have invested more than 500euros in fb adsThe guy with following Facebook profiles(yes all of them are fake)
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Asked me to help me to grow my fan pageI started to believe in him and made him an admin without knowing him personallyI made the mistake hereSo I am asking from some person in your department to see the logs and remove him from admin or business owner and made me a real owner and business owner.
I accidentally removed myself from owner from business managerAnd the guy after that removed me from admin roleNow I am asking help from you
My fan page before the guy took it from me
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The new Facebook fan page that is being taken from me.
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I just want to have my fanpage back, cause it is stolen from me
Thanks
*** ***
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*** ***I am rejecting this response because:I still would like to know what it went against, as to my knowledge (reading these terms several times) there was nothing wrong with the account to my knowledge.Sincerely,*** ***

Complaint: ***
I am rejecting this response because: Facebook has refused to help us in this matter at all. There is no way to reach them. They provide links that do not address the issue. Worst of all, after continually resetting passwords, submitting credentials, and routinely being locked out of the account because of "suspicious IP addresses," we cannot interact with our customers who are asking questions and seeking information about our business.It's absolutely frustrating to receive promotions from Facebook to purchase advertising when we can't even log onto their platform. I find their customer service horrendous, and frankly, unacceptable
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
Dear, ***.You don't understand me? Since 10/18/I don't make login in the facebook, just because you don't answer my questions.I've send to the Facebook my document, proving who I am, and untill this moment I don't received nothing.In my account are my clients and my moneyAre u kidding me?
Sincerely,*** ***

Hi, Thanks for your responseWe're sorry to hear that you're still having trouble getting into your accountPlease click the “didn't receive code” link and follow the onscreen instructions to complete a report.Keep in mind that we won't be able to respond to any additional questions here.Thanks,***
The Facebook Team

Hi ***
We can't deactivate or delete your account for you in this caseHowever, you can deactivate or delete your account at any time. Learn more in the the Help Center: *** We appreciate your
understanding
Thanks,
***
The Facebook Team

Complaint:***I am rejecting this response because: these are more of the games they are playingI want at least $2,of my money refunded to me due to their fraud and if they do not I will report them to my attorney generalIn the pictures it shows they boosted my posts but then it was not boosted and charged me after it reached 1,people and I have many more pictures of fraud.Sincerely,*** ***

Hi ***Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the profile in question?Thanks,
***The Facebook Team

Complaint: ***I am rejecting this response because:Sincerely,*** ***
The email address for the facebook account is the same as this one ***

Hi ***
Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience
I need help with my Facebook Page:- I need to change my Page name: ***
Thanks,
***
The Facebook Team

Complaint:***I am rejecting this response because: I have already tried to report the reviews and Facebook offered no helpThe reviews have escalated to harassment, which clearly go against Facebook Community Standards, but they were not removed by Facebook.
The email address connected to my account is ***
My work email is ***
Please use my work email to contact me
Link to problem described: ***
The *** business page has been give four star reviews that have incorrect and slanderous information
We have been trying to resolve the issues discussed in the reviews, but the reviewer refuses to work with us
She continues to escalate the situation by blatantly posts the wrong information and having her friends do the same
Their actions have risen to the level of harassment
When we tried to contact Facebook to resolve the harassment issue, we were told that it did not go against community standards, even though it clearly states that harassment will not be tolerated
Now the harassment is on the verge of damaging our reputation and it is all based on incorrect information
The slanderous reviewers are:
*** *** *** *** *** *** *** *** *** *** ***
We would like the reviews removed from our page, and the reviewers blocked from our page and from tagging us.
Sincerely,*** ***