Bricasti Design LTD

Complaint: [redacted]I am rejecting this response because: I am now totally 'locked out' of Facebook. I also, kept getting the 'run around' from the customer support team. I would like a telephone #, & a representative's name (from Facebook) with whom I can speak directly. Better yet, I want the direct telephone #s of[redacted] or[redacted]Sincerely,[redacted]

Revdex.com and Facebook,I have reviewed the response made by the business in reference...

to complaint ID[redacted] but I am still not completely satisfied with the reply I got from Facebook. Namely, I am asked to provide an URL, but since I have no access to my profile at all I cannot see and copy paste my URL! Thus, I cannot really understand why I am asked for this information when obviously the facebook URL of my profile at the moment is not available. However, I believe it should be [redacted] but when I try to search it at the moment I get a note saying "This page isn't available" - which is not surprising since my profile is available neither for me nor any of my friends.
Since the URL is not available, I am providing a screen shot of my Facebook profile when I try to log in. My user name, email and profile picture are all visible there. Furthermore, I am also providing a scan of my ID, the same I have sent to Facebook countless times by now, but in vain since my account was not re-activated. I am hoping this will be now sufficient to have my account reactivated. It has been 10 days and I really cannot understand why it is taking such a long time.
As I have already mentioned in my complaint: I have written my name on my profile in both Cyrillic and Latin letters and additionally I have my nickname in Cyrillic letters. If Facebook is bothered by any of this, then I am fine with leaving my name in Latin letters and removing both the Cyrillic transcription and the nickname.
Thank you for your collaboration and help by now. I am looking forward to your reply and hopefully to resolving this problem.
Sincerely,
[redacted]

Hi,Thanks for reaching out to Facebook through the Revdex.com. It looks like you already have an open support ticket with us regarding this issue. The best way for you to get help is to respond to the email with the requested information. If you have to submit your ID, please see the Help Center articles below for instructions on how to do this:- How do I upload my ID to Facebook?: [redacted]- What types of ID does Facebook accept?: [redacted]
Thanks, 
The Facebook Team

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the profile in question?
Thanks,
[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I think someone was trying to scam me or a friend: [redacted]- I need to report an unauthorized charge or request a refund: [redacted]Thanks,The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
[redacted]
Thanks, 
The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I have to reject this answer as it is completely irrelevant to what I asked. Facebook never asked me for my ID, it asked for a picture of my face. Three times. Each time I sent an appropriate picture and two times out of three, my account was disabled. I then had to appeal by sending my ID myself through this form [redacted]
Currently, my account is disabled and there has been no answer to my appeal. I would like Facebook to stop blocking my account and to tell me why I have been subject to the same security checkout three times even though I have never broken any rules.
Sincerely,[redacted]

Hi [redacted],We appreciate the feedback. We're always trying to improve the Facebook experience. If you have any other suggestions, please reach out to us here: [redacted]Thanks, [redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
I have already submitted a form on the Facebook help page and my issue has not been resolved, which is why I contacted the Revdex.com. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
I do not have a direct link to the content. My Facebook account was disabled about a month and a half ago and have not not had any help to resolve the issue or any help actually getting my account back.
Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]Thanks,The Facebook Team

Complaint: [redacted]I am rejecting this response because: I've submitted my ID, birth certificate, social security card to prove who I am but Facebook keeps requiring me to prove who I am and they keep disabling my account for no reason. The last time they closed my account they wouldn't show me what I did wrong even when I appealed them closing me account.[redacted] says he wants people to allow free speech on Facebook but I don't think he does since I can't access any of my large groups because when I post conservative posts they close my account like this. I'm not the only one that Facebook is doing this to. Facebook will just ignore my attempt to get my account back even when I do the links they suggest. Recently my husband got his account back after showing his ID and didn't post anything and within ten minutes they closed his account again asking him to provide his cell number after he already showed his Drivers License and social security card and birth certificate to get his account back. His account is disabled yet again because he no longer has his cell phone which means we can't access our conservative groups because Facebook keeps closing our accounts. This is their way of harassing conservatives on Facebook. My [redacted] groups are without admins now because they closed our Facebook accounts for no reason.  I have others that want to do a class action lawsuit because of this happening to others.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:  Facebook again still insisting I use my real "authentic" name and to prove this is my name, when the basis of my complaint is that I do not want to use my real name due to an ex boyfriend and the fact I wish to change my surname, but have no legal papers. Going to show that Faecbook do not listen to their users.  I do not want to use a stupid or silly name but just change my name to my father's middle name.  Sincerely,[redacted]

[redacted] is the email associated with it.  I can't get a dorect link as I can't access it.

There is no link to send. When we login into our business page ([redacted]), we can't...

see posts or post ourselves. We solved this by adding Admins to the page, now everything works fine (if you are logged in as the Admin), but if you try to login as the page - everything is broken again.Sincerely, [redacted]

Hi [redacted],Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account you're referring to?Thanks,The Facebook Team

Hi [redacted],Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the Page you reference?Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:
- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to your account?Thanks,The Facebook Team