Bricasti Design LTD

Complaint: [redacted]I am rejecting this response because FB is asking me to provide ID I already provid** several times. It's strange that the exactly same picture of my ID was OK to release access to my account few months ago and now it's not acceptable.
Yes, I do use FB on my phone, laptop, and desktop. I tri** all those devices to access my account unsuccessfully.
Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:
--Still awaiting response.  Acknowledge that Facebook is 'working on it'.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
The content is still there.  It is bullying, harassing and threatening.  This completely goes against facebook.  In fact, more stuff about me has been added.  Facebook is not meant for this type of behaviorSincerely,[redacted]

Hi,
Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to report an unauthorized charge or request a refund[redacted]Thanks,[redacted]The Facebook Team

Hi [redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the profile you are referring to?Thanks,[redacted]The Facebook Team

Complaint: [redacted]I...

am rejecting this response because:
Thank you FB for your response.  I had a previous FB account and observed activities that seemed the norm/acceptable (fictitious acct. names; accts. with no birthdays; strangers tried to friend me; folks promoting businesses or activism; etc.)  When, this, my first FB acct. was open, I sought out past acquaintances; some did not accept my "friend requests"; but most accepted my "friend requests"; I checked out their pages as they did mine; we connected w/ mutual friend.  I closed that acct. after the media reported some issue re privacy.   Re my 2nd FB acct., subject of this Revdex.com complaint, I may or may not have used a different b-day due to privacy/hacking concerns; I absolutely used my real name.  To that end, I received  a text from FB re my FB appeal case [redacted] and, after verifying my ID, FB's findings were as follows: -- Your account must list your authentic name [I DID] and birthday.[I MAY/MAY NOT HAVE]  -- Personal accounts must represent individual people only. [MINE DID] It's a violation of Facebook policy to use a profile to represent anything other than yourself (ex: celebrities, pets, ideas, objects).[I DID NOT DO THIS]   -- Using your account to repeatedly contact strangers for business or dating purposes is not allowed..[I DID NOT DO THIS]
Subsequently, FB closed its case[redacted] stating that my acct. would not be activated again for any reason; I could not respond.  With this 2nd acct., I had one "FB friend"; we were NOT trying to date; he was someone I met a long time ago and thought he was nice; I hoped to be a "FB friend" only. I also texted my son via FB.  I don't know what prompted FB to open its case that resulted in my acct. being closed but I don't agree with FB's findings or with the permanent closure of my acct.
In closing, I appreciate FB's time and consideration.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I copied and pasted the link Facebook sent to me for resolve . That link is the help enter link and doesn't allow you to add any question that does not fit the criteria they have laid out . They do not recognize my question . They have taken over $[redacted] on a business Facebook account.   Please advise ? Sincerely,[redacted]

Hi [redacted],
Thanks for your response. We're sorry to hear that you're still having problems accessing your account. To get immediate help, please visit: [redacted] Please keep in mind that we won't be able to respond to any additional questions here. Thanks,[redacted]
The Facebook Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Hi,
It looks like malicious software was downloaded to your computer. We've temporarily locked your account so we can help you remove it. When you log into Facebook, you'll be asked to download anti-virus software and scan your computer. After the scan, you'll be able to access your account. To...

learn more about malware, visit: [redacted]
Thanks,**The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business[redacted]Thanks,**The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
I have tried too many times to to recover my account so its no longer letting me recover it. It keeps telling me to access my email connected with the account, which I do not have access to. 
I have a current Facebook that I am using which is under the name [redacted] as well. If you go to that page you will find that I am the same person in the page I have listed below. You can message me from there too if you would like to. If you feel it's needed, you can contact any mutual friends connected to the two accounts. They will tell you that the two are the same. I can't access this account any other way, so please, if you can, help me.
If you need to contact me in any other way this is my contact info:
- Phone Number: ###-###-####
- Email 1: [redacted]
- Email 2: [redacted]
- Email 3: [redacted]
- Instagram: [redacted]
- Current Facebook: [redacted]
This is my current account: [redacted]
This is the facebook account I am trying to recover: [redacted]
Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
[redacted] I called and left you a message a week ago and never received a response. The last message I received from Facebook asked for email address.  I provided it because it was no where else to put it but in the response. I would like for my email address to not be made public per Revdex.com guidelines.  It would have been nice to get a call back or an email.
Sincerely, [redacted]

Hi [redacted]
Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I forgot my Instagram password: [redacted]- My Facebook account has been hacked: [redacted]- My Instagram account has been hacked: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]
Thanks,
[redacted]
The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
[redacted]
Thanks, 
The Facebook Team

Complaint:[redacted]I am rejecting this response because: I did report it. I reported it over 20 times. I reported it again the last Revdex.com response you sent me. You(facebook) just keeps copying and pasting and tells me to report it, but when I do report it, you tell me to report it all over again. I did. I also just reported it all over again. Will you please delete it? You are saying you will delete it if I report it through facebook, so that's what I did, but then you deny my report and come on this Revdex.com and tell me to report it all over again. This just keeps going around and around in circles. The comments are a violation of Facebook's Terms of Service, as they are harassing and targeting an me. Please delete it. Please. Sincerely,[redacted]

Hi[redacted] We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue:...

[redacted]
Thanks, 
The Facebook Team