Bricasti Design LTD

Complaint:***I am rejecting this response because: this is not a response, this is a canned textIt is totally irrelevant to the issue I brought upAs I indicated in the original complaint, I merely quoted another user's messageThat message I quoted is still posted on facebook.com, proving there is absolutely NO violation of the community standards.
Previously, facebook has disabled my account for quoting other user (Revdex.com Complaint Case* *** They were able to investigate it, they restored my comment, and re-enabled my access to the social networkI request the same resolution on this complaint ***
Sincerely,*** ***

the email addresses in question that should have any accounts associated with it deleted are as
dollows: *** I look forward to you response. all my best,*** Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hi ***,Thank you for contacting us through the Revdex.comTo gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience
***
Thanks,
The Facebook Team

Complaint: ***
I am rejecting this response because: I have no way to give them
the information they requestedNo one from their business has been in contact with me directly I cannot post identifiable information through Revdex.comTheir response was a request and without getting in touch with me I cannot fulfill the request
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
We have already tried the solution provided in the response from the business and it doesn't work, as I already stated in my original message, which the Facebook employee who responded would have known had he bothered to read the entire emailThere are no trusted contacts my brother can use and he cannot in any way access the accountIn the meantime, the hacker has contacted my brother and blackmailed him, threathening to publish photoshoped photos of him and his friendsIn lack of any other actions, many people have reported the account as fake, but Facebook dismissed all these reportsSo please, just delete the account, as my brother has created a new account in the meantime.Sincerely,*** ***

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.We appreciate your patience.I can't access my Facebook or Instagram account:- My Facebook account has been hacked: ***- I need to report an unauthorized Ad charge or request a refund: ***Thanks,***The Facebook Team

Complaint:***I am rejecting this response because:I have done this numerous times and still have not gotten a response from the business It is why I even wrote in to the Revdex.com in the first place It's frustrating because I just keep going in circles with Facebook and still can't seem to get an answer.Sincerely,*** ***

Hi,We'd like to help you resolve this issue, but, again, we need more information before we can do soCould you provide a direct link (URL) to your Page or to your account you use to manage the Page?Thanks,The Facebook Team

Hi,
Hi,
Thanks for contacting the Revdex.comWe’ve addressed many common Facebook Pages issues in the Help Center and on Facebook for Business:
- Managing your Page: *** - Page policies: *** - Facebook for Business: ***
If you have further questions, please let us know, and we will do our best to help you
Thanks,
***
The Facebook Team

Final Consumer Response /* (2000, 9, 2016/02/02) */
Facebook has reopened my account and disabled the offending profileThank you!

Complaint: ***
I am rejecting this response because:Please can you confirm in writing that my account has been deleted?
Sincerely,
*** ***

Hi ***
Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Hi,Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the the profile you believe is the impostor and your personal profile?Thanks,
***The Facebook Team

Not sure what clarification I'm providing other than exactly what I said earlier - There is a review on our Facebook page from a previous employee/contractor who is retaliating by leaving a hateful reviewThis has severely dropped our rating score and I would like the review movedThe instructions Facebook provided in their Revdex.com response was useless as I've already done that multiple times with nothing coming about from itThis review is very harmful to our image and it's very important to us to have the review removed. The reviews location is *** We have replied to the comment as for an explanation for his hatred towards our company but the review really needs to be removed as to not hurt our rating for his retaliation.This is the review in question:
*** *** They don't pay their salesmen, or at least they don't pay salesmen who aren't family membersNow, they're gonna blast me back on here and say 'he didn't do his job'But, the fact is that I did do exactly what they told me to doThey just didn't want to have to come off that much moneyThey were friends of mine too, so it makes it even more disappointing.This is very demeaning and isn't trueThis was our reply:*** we are sorry you feel this wayHowever, you didn't understand that a sales man is in charge of producing, overseeing, collecting and closing a project they sign up, not just signing a contract and expecting high sales commissionsWe asked you many times to sign in to our CRM program, sales training programs, and email to have everyone connected, with no responseIn the end*** you put yourself through two weeks of paid training and leftYour laziness and lack of commitment to learn this industry was a disappointment for allI believe we made the correct choice to part ways, as this post shows your character, and willingness to sabotage a company that for five + years has had nothing but good reviews on Facebook* *** no one is responsible for your actions other than yourselfWe wish you the best of luck

Hi,Thank you for contacting Facebook through the Revdex.comWe’re sorry to hear you’re having trouble accessing your Facebook account, but we think it may be compromisedTo keep your information safe, we've locked your account.Before we can unlock your account, we need you to complete a quick security
checkPlease enter your login information on Facebook (*** and follow the onscreen instructions.Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: I guess this means you are Not a "better business", so what's with the "A+" rating, if you refuse this venue? I also guess we will settle it this way ***Sincerely,*** ***

Hi *** We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: ***
Thanks, ***The Facebook Team

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: ***- I would like to claim an unowned Page that represents my business: ***Other:- I need to report an unauthorized charge or request a refund: ***Thanks,***The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meSincerely, *** ***