2 Young Studs Moving

If zero was an option, I would. Lateover worked, young movers. The owner, Chris, is an unprofessional, disrespectful, and deceitful jerk once you the problems start. Late, broken, items, excuses and dismissal of any faults on their part, understaffed, irresponsible with your items as well as their own and the owner insulted, threatened and lied to me for daring to ask for an invoice. Chris tends to excuse and blame consumers for negative reviews, but I've got a long thread of text to prove my claims.

8/26/21 Early in the am I called the office to report one of the drivers who almost hit my car with my children being present. All I wanted to do was inform the owner to speak with his driver regarding this L Plate # 9465-CU. The Owner Chris returns my husband's call & tells my husband “take your scam else where & go f[censored] yourself” how professional was that. What made it even better was when he called me back & tells me “you people are a bunch of losers” & hangs up on my face. This is beyond Ridiculous, I Won't EVER RECOMMEND THIS PLACE TO NOBODY NO MORE! I WOULD GIVE NO STARS IF I COULD!

I already said I do not have anything else to add to this discussion, I have explained everything the best I canThank you

Ms [redacted] accuses me of not having any basis to my desired settlement That is largely in part because she has not provided any basis to her actual claim Pictures that she used as evidence do not show any damage Other pictures that she claims do exist and she will send, have not surfaced yet I have identified the pieces that appear to have been damaged and I reimbursed her per pound as stated on our website I was generous with my assumption on weight too Fact of the matter is, Ms [redacted] did not purchase additional insurance that we offer through a third, unbiased party Without the insurance policy in place, I cannot pay more than what is outlined on our website I have offered a fair amount for what can visibly be argued as actually damaged

Used this company to move from Fairfield county to Boston and was very pleasedJordan and Yuri were my movers and they were incredibly courteous, respectful, and efficientThey went above and beyond to make sure all of my items were placed exactly where I wanted them to beA great overall experience

I had two moves to make, one from my rental house to my new home in Branford, and a second move from a West Haven Storage unit to the houseJordan and Carlos, my two young studs, arrived early this morning and plowed through the project exactly as I asked them to doI would recommend them and use them again without qualificationSince you only pay for the time you need it is very cost effectiveThe only thing I would ask them to do differently would be to let customers know that final payment must be in cash or checkThe deposit was very easy since I did it on-line with [redacted] (you can also use a credit card.) But I assumed the final payment would be the sameYoung Studs is a great serviceIf you have a moving job it's hard to imagine a better way to get it done

I am suing the customer and pursuing this matter criminally

Complaint: [redacted] I am rejecting this response because: the ONLY reason the move took hours is because we did most of the workAnd you did not quote me 4-hoursPlease see the email I sent you after our phone conversation, where you quoted me hours (below)Hi ***, Thank you for taking the time to speak with me todayI have received all of the moving quotes requested and have decided that your company is the best option for our moveAs discussed, I am basing the price on the information you gave me of $130/hour, with a $travel fee which will be waived if the job requires 3+ hours to complete, and the full cost will be around $for a hour job using two moversI have placed a deposit for the date of April via your website (receipt below), and understand that the move will be taking place in the afternoon, based on the availability of your crew Sincerely, [redacted]

Please ask your daughter to contact me since she was our customer, and the person who entered into an agreement with the company She was also the only person present at the move I will be happy to reimburse her according to our dam age policies Thank you

Complaint: ***
I am rejecting this response because:the response the business is giving is slanderRegardless, damage was done to contents and to both wood floors in both homes We have done our own research, albeit a little too late for us, reviews of this company where other customers had the same complaints as us and some feeling bullied as we felt to pay regardless of the demage that his employers didI never threatened anyone, if anything his employees were more concerned with the demage that was done than the owner wasThe employees also stated the reason they wanted cash was that they had not been paid for two weeks and they were paid under the table and were going to take their pay out of the cash we paid.
Sincerely,
*** ***

Moved from New Haven to Stamford Yuri and Ryan did a great job with my move They were very polite and worked at a fast pace the entire time They communicated with me before and during the move Everything was completed within a half hour of the original quoted time and there were no surprise charges at the end I would recommend Yuri and Ryan along with Young Studs to other people looking for movers

The service was provided and completed as promised A contract that is in black and white was signed off on times prior to the start of the job The customer issued a check for $and it got returned for insufficient funds, hence the customer is trying to now renegotiate the original contract

The customer bounced a check due to insufficient fundsIf the entire balance is not paid by the end of the week I will sue her for the entire amount of $plus another $for breach of contract, plus legal fees Then I will persue this criminally until the customer goes to jail for intend to fraud by writing a check greater than $with no funds in the account

Complaint: ***
I am rejecting this response because:On May 2, I contracted with the above mentioned moving company to perform a residential move from a house in *** CT to a house in *** *** CT on June 1, At that time, I described in detail to the company owner, Chris, the size and scope of the work required, including the size of the house I was leaving and the extent of the contents to be moved, as well as letting him know that approximately 1/to 1/of our possesions needed to be taken to a storage facility a few miles from my new homeI had completed all of the packing for the move prior to the movers arival, thus the job only required loading and unloadingOn June 1, the movers arrived in two small moving trucksAt the outset I expressed concern about whether all of my posessions would fit into the trucksAlso at the time of their arrival, I was presented with a contract to sign that outlined the hourly rate and cost of insuranceThe hourly rate did not reflect the discount I was promised when I contracted for the moveThe company had offered a promotion if the job was booked online (which I did) reducing the hourly rate to $per hourThe rate identified in the contract was $per hourI signed off on the higher rate because, at that point I needed to get the move done and the movers would not commence work until the contract was signedApproximately hours in to the move, the movers informed me that both trucks were full and that the remaining items would not fit into the trucksThe remaining items constituted approximately 1/to 1/of the contents of the houseI was told that the resolution was that another crew would be sent at 5:that evening to complete the move, and I would be charged a discounted rateAt this time I strenousely objected to the situationI had committed to my landlord that I would be out of the house by pm on June so that they could take possession of their property at that timeThe delay created tremendous inconvenience and stress for myself and my landlordAlso, regardless of the discounted rate, the additional time I was being charged for to fill the additional trucks and transport them to my new home far exceeded the time the job should have taken had the mover had the appropriate size truck for the jobThe first crew left my old house at approximately pm and I left with them and met them at the new houseThey unloaded at the new home and I wrote them a check for $1,in payment for the 1st part of the job as determined based on the rate of $per hourMy wife remained at the old house to await the second crew who arrived by 5:pm in trucks of the same inadequate sizeAbout halfway through the second phase of the move the new crew also expressed concern about whether everything would fit in the trucksThe load time for both parts of the move, because the movers were attempting to fit a lot of stuff in a too small space exceeded anything I have experienced in the pastThe movers were not finished with the second phase of loading until 10:pmThe movers did not arrive at the new location with full trucks until approximately 11:pmAt this point the movers had to unload the remaining items going in to the new house as well as unload one of the trucks at a separate storage locationNormally the travel time between the two locations is minutesWhen they arrived at the new house the movers informed me that the delay was caused by a hole in the tire of one of the trucksThe movers told me that we would have to wait about hours for a repair truck to come and fix the tire and then we would go to storage to unload the last truckI refused to go to storage at such a late hour and let the movers know that they would have to move everything to storage the next day, amd that I would not pay for the second half of the job until it was completeI left the movers with their truck outside my home to await the repair truckThe movers returned on June 2nd at approximately 12:pmWe went to storage and they unloaded the remaining contents of the trucksThe job was complete at pmI paid the movers the additional agreed upon $for the second half of the moveOn separate occasions, (at the end of the first part of the move, when the second crew arrived that night and the following day at the storage facitility) I asked for copies of the contract I had signed, copies of the Bills of Lading for each of the trucks and receipts for my payments and was told all times by the movers that they could not provide me with these documentsThe movers didn't even know what a Bill of Lading wasTo date I have not received any of these required documentsThe scope of incompetence in relation to this move defies descriptionyears prior I moved from *** ** ** the house in *** with the exact same contents, and no more than that was moved on June 1st, 2016, in less time than it took to do this move, including the hours travel time from *** to *** Beyond the emotional toll and extreme inconvenience, I was paying a premium for unconscionably poor performance on the part of this companyAfter the first day and the delay in to a second day, I stopped payment on the first check that I wrote for $1,with the intention of disputing all of the sums paid to this company.Had the movers arrived with the appropriate trucks to complete this job in the manner that was promised there is no reason why this move should have taken more than 8-hours, particularly in light of the fact that there was no packing required on the part of the moversHad I been charged the $rate per hour promised at the time I contracted for the job, then the total charge for the services rendered should be ($x 9hrs) $1,Since have already paid $576, the remaining balance owed should be $and not the $1,the moving company is now demandingGiven the amount of grief this company caused my wife and I due to their incompetence, and the fact that at the time, Chris' definition of being cooperative and customer service oriented was seriousely remiss, I believe I would be in my rights to not pay anything furtherBut I am not looking to cheat someoneI am only seeking to pay what it should have cost had Chris done what he promised to do and in accordance with what is customarily and legally required of him and his company
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: this message is to the Revdex.com we do not wish to deal with this business or correspond with the ownerHis responses are slanderous and untrueWe have had to have extensive local, state and federal background check for our employmentWe have consulted with an attorney on the matter and the slanderous responses that the owner has given are to jeopardize our positions at our companies as they are untrue, we will be forced to file a slander sue against himAs this being said it is not worth going back and forth with a very bad unprofessional business ownerWe do not care to get our money back but we do want other people who rely on the Revdex.com rating to chose a company, we would like them to be aware of the businesses bad dealings and bad services
Sincerely,
*** ***

Please close this complaint This customer is makin a complaint for the first time several MONTHS after her move date She has never contacted me asking for anything and is clearly looking for a free move She does not address a specific problem or a specific resolution
Please close your files as the Revdex.com is not intended as a review site in this manner

I was referred to this company by a friend of mine who hired them on different occasionsI called several different moving companies and received many different quotesWhat sold me was the response and the way they were straight forward about the priceOne quote, flat rate from CT-VAThey gave me a time and called in advance to let me know exactly what time they would arriveI received a text when they were on their way and were efficient with the moveThey worked their behinds off in the heat!!! God bless these men and I wild definitely recommend them and hire them again if needed

The job was quoted at 4-hours but actually finished in hoursUpon arriving at the house the customer signed a very simple and straight forward contract that is attached I am unclear as to why the customer's expectations are so far off, but I assume it is because she left the job
completely and did not see the guys performing their duties first hand I have nothing to offer in this scenario because the contract is in black and white and it is very straight forward We did not deviate at all from how we operate on a day to day basis.

Complaint: ***
I am rejecting this response because: This matter remains unresolved and will likely never be resolved to my satisfactionHowever, on 6/23/I agreed to pay the business the sums demanded in order to avoid further unpleasantnessThe business has agreed to the payment terms in writing to me
Sincerely,
*** ***

I quoted over the phone 4-hours, which would be oir expectation for a bedroom apartment with extra storage The customer insisted it would take less time I said she would only be charged for time that she actually used Please let me know how I can upload an audio file of original conversation if it's needed