Vaunte

Revdex.com:At this time, I have not been contacted by Vaunte regarding complaint ID [redacted].Sincerely,[redacted]

A check was issued by our Accounting team (please see attached image) and was sent out the following day, 10/**/15, but [redacted] has let us know that she has not received it yet. We had our Accountants check to see if the check was cashed yet and it has not been, so we canceled the check in order...

to pay [redacted] through another medium.  We have created a payment transfer directly to [redacted]'s bank account (please see details below) and have let her know to expect the funds within 24-48 hours. Transfer OverviewExpected by:[redacted]
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[redacted]A new transfer for $300.50 was created for Friday, Oct [redacted].  2015/10/** 18:42:12  Bank Account DetailsBank of America[redacted] * [redacted]

The seller, [redacted], has been paid in full. Please see confirmation of the payment transfer in the attached image. We have reached out to the seller, as well, to confirm payment.

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:I am pleased that they have finally paid me what's due.  While I am upset that they would not refund me a credit for an item that was never sent, at this point the monetary response of $252 is good enough.That said, I also demanded that they take down my profile on their website (this has not been done) as I am not comfortable with people thinking I am supportive of this company.  I believe their business practices have become terrible and given what I have been through to try and receive payment that's due to me, and that I don't want other people to have the same experience, I demand my profile be removed from their site.Question - the screen shot showing that payment has been made shows my email address - the email will not be made public - correct?Thank you for all of your assistance!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Vaunte has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Vaunte regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted...

directly by Vaunte regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
 The company contacted me to send a partial payment of $500 via [redacted] there were no arrangement made to pay the balance  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We have been in correspondence with the customer and have refunded the customer for her transaction. Please see below:[redacted]
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TO: [redacted] <[redacted]> via [redacted]
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Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolvedIt's interesting that nothing was done for 5 months because I was in a long queue, but somehow, quite magically, within 2 hours of filing a complaint with Revdex.com, I was suddenly paid by Vaunte,Thanks, Revdex.com!
[redacted]

Revdex.com:At this time, I have not been contacted by Vaunte regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello, 
 
The seller has been paid in full. Please see attached images of the payment confirmation. We have reached out to the seller directly to inform her of the payment. 
 
Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
First they have still not done anythingsecond I bought a product they accepted my terms and they received payment in fullthey need to ship the bag or they are in breach of contract they never said it was whom supplies last or that there were any conditions whatsoever. If they need to check stock a company does so BEFORE they receive funds.! The bag in question is available through another company and so this company either purchase the bag from them and send it to me or provide me with good and valuable funds allowing me to buy it as the amount of the bag from this third party exceeds them amount j contracted for. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,  The seller has been paid in full. Please see attached images of the payment confirmation. We have reached out to the seller directly to inform her of the payment.  Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Vaunte regarding complaint ID [redacted].Sincerely,[redacted]

The seller, [redacted], has been paid for his sold item (please see payment details below). We created a payment for his funds on February [redacted] and our system shows that the transfer has been paid out and was deposited into the seller's bank account on February [redacted].  Transfer...

OverviewDate paid:Feb *, 2016Description:Cash Vault WithdrawalAmount:$446.25 USD Bank Account DetailsSUNTRUST••••[redacted] – USDA transfer of $446.25 should now appear on [redacted] bank account statement.  2016/**/05 06:48:20  A new transfer for $446.25 was created and will be deposited on Friday, Feb [redacted].  2016/**/04 03:29:44    We have communicated the payment details with the seller (please see below communication).  "[redacted] Wednesday [redacted] (assign)Hello,We have sent over a payment for your funds from your Cash Vault (please see below). Please allow 48-72 hours for the funds to be posted in your bank account.Transfer Overview Expected by: Feb *, 2016 Description: Cash Vault Withdrawal Amount: $446.25 USDBank Account Details SUNTRUST ••••2655 – USDA new transfer for $446.25 was created and will be deposited on Friday, Feb [redacted]. 2016/**/04 03:29:44Thank you,Vaunte Customer Support [redacted]" Please feel free to reach out to us if there is any other information needed.

The issue has been resolved and the seller has been paid for the sold item, as well as credited for the shipping charges. Please see below:[redacted] Friday 12:09Hello,We have received the new tracking number and have sent a request to our Developers to update the new information in our system. There is currently a long queue of requests that need to be processed and we are working to get to each one as quickly as possible.Please accept a $15 credit to your account for the shipping credit to use towards a future purchase. Please note that it is very important to use the pre-paid [redacted] shipping label provided by Vaunte so that we can track the item and update the delivery dates in our system to provide payouts.We apologize for the delay.Thank you,Vaunte Customer Support [redacted] 
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[redacted] Friday 11:21Hello,This is a follow-up to the previous request to update the tracking information for your Order [redacted]. We have submitted another request. Our Accounting team currently has a long queue of requests and is working to get to each one as quickly as possible. We apologize for the delay and appreciate your patience.Thank you,Vaunte Customer Support [redacted] 
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