I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Please note that my mother [redacted] is terminally ill with leukemia. She is in the hospital now and will be going to an Acute Care Facility shortly. Either the company takes the offer of 500 immediately, or [redacted] my mother has advised me not to make anymore payments. The company will not be able to collect when she passes away. This nonsense of waiting for a reply from their client is not acceptable, it takes very little time to make a phone call and get an approval. The company never replied to any or my emails or my mom's letters until the Revdex.com got involved. The offer is in place but will be taken off of the table in 10 days.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They sent the letter all is good at this point, thanks for your help
Regards,
[redacted]
October 12, 2015 Sent via email: [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] File No: [redacted] WWR...
File No. [redacted], I am writing to address your correspondence of October 2, 2015 regarding [redacted]
[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm. A brief narrative of the history of the account is required to address [redacted]’s complaint. In March 2014, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account. After initial collection efforts failed, we filed suit against [redacted] in the [redacted] Municipal Court. Thereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversation. As a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the court. [redacted] returned the Consent Judgment Entry and the Entry was filed with the court on October 31, 2014. The Entry is attached to this response. Subsequent to the judgment, [redacted] made several payments on the judgment. All payments were properly applied to [redacted]’s account and in accordance with client standards and the law. The last payment on the account was on July 17, 2015. When no additional payments pursuant to the terms of the Consent Judgment Entry were received on the account, on September 3, 2015, we sent a letter to [redacted] advising her of the default. When no additional payments were made on the account, we issued a bank attachment in accordance with the law and the terms of the Consent Judgment Entry. [redacted] has since contacted our firm and we have agreed to release the bank attachment to allow [redacted] to maintain repayment pursuant to the terms of the Consent Judgment Entry. We are willing to accept, an behalf of our client, [redacted]’s continued repayment of the judgment at the minimum payment of $25.00 per month by the 25th of each month until the balance is paid in full. To discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline M[redacted], at 1-[redacted] to discuss payment arrangements more fully. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 8, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted]File No: [redacted]WWR File Nos.: [redacted]Dear [redacted],I am writing to...
address your correspondence of November 18, 2015 regarding [redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm.The following is a brief narrative of the history of the accounts since they were placed with our firm. In November 2015, our client, [redacted]), retained Weltman, Weinberg & Reis Co., L.P.A. for collectionservices on these accounts. In accordance with the law, on or about November 11, 2015, we sent [redacted] correspondence advising her of the status of her accounts. Thereafter, [redacted] contacted our firm and on November 30, 2015, preliminary terms for repayment were verbally agreed upon during that telephone conversation. On December 7, 2015, January 7, 2016 and February 7, 2016, [redacted] is to make payments on each account in the amount of $45.00. After the February payment, [redacted] will need to contact our firm to make additional payment arrangements. On December 7, 2015, [redacted] made the initial payments of $45.00 per account.In reviewing the calls on these accounts, the co-liable party advised that she did not cosign for any loans. An affidavit of fraud was requested and was sent, along with the contracts, to the co-liable party for her review.We acknowledge that [redacted] has concerns regarding the repayment of these accounts, but there is no indication that the accounts are not proper, due and owing. Per the November 30, 2015 telephone call, we will agree to accept, on behalf of the creditor, payments in the amount of $45.00 per each account for the months of December, January and February. After the February payment, [redacted] must call our supervisor, Michelle H[redacted], at [redacted] to make monthly repayment arrangements for the remaining balance on the accounts.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy ** S[redacted]
September 23, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 [redacted] Ave., 4th Fl.Cleveland, Ohio 44115-2408RE: [redacted]File No: [redacted]WWR File No. [redacted]Dear [redacted],I am writing to address your...
correspondence of September 19, 2015 regarding [redacted]’ complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’ concerns on behalf of the firm.A brief narrative of the history of the account is required to address [redacted]’ complaint. In August 2013, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account. We filed suit against [redacted] in the [redacted] Municipal Court. Thereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversation. As a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the court. The Consent Judgment Entry was sent to [redacted] on October 22, 2013 and again on November 9, 2013. Both entries reference the 15.75% interest rate that is accruing on the principal balance.[redacted] failed to return the Consent Judgment Entry and as a result, the underlying suit continued. On February 28, 2014, the Court granted default judgment in the amount of $1500.00, plus accrued interest of $117.80 through February 12, 2014, plus interest thereafter on the principal balance at the rate of 15.75% per annum and the costs of the action. The Journal Entry is attached to this response. Subsequent to the judgment, [redacted] made several payments on the judgment. All payments were applied properly and in accordance with client standards, with payments to be applied first to outstanding court costs, then interest, then the principal balance.We acknowledge that [redacted] has concerns regarding the balance on this account, but there is no indication that the account balance is not proper, due and owing. We are willing to accept [redacted]’ continued repayment of the judgment at the minimum payment of $75.00 per month by the 1st of each month until the balance is paid in full. To discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline Melendez, at 1-800- [redacted] to discuss payment arrangements more fully.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy ** S[redacted]
July 20, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]. [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your...
correspondence of July 14, 2016 regarding Mr. [redacted] M.[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg &Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate theopportunity to respond to Mr. [redacted]’s concerns on behalf of the firm. A brief narrative of the history of the account is required to address Mr. [redacted]’scomplaint. In July 2015, our client, Discover Bank, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the account. When initial collection efforts failed toresolve the account, our client chose to file suit on the account. The Court granted judgment infavor of our client on October 2, 2015.We received no payments on the judgment and our client chose to proceed with properpost-judgment collection efforts on the judgment. After a bank attachment had been issued, Mr.[redacted] contacted our firm and arranged for a settlement payment to satisfy the judgment.After receipt of the settlement payment, we prepared a praecipe to satisfy the judgment and apraecipe to withdraw the bank attachment as to the garnishee to be filed with the Court. Thedocuments were filed with the Court on June 10, 2016. The praecipe to withdraw is attached tothis response. On July 11 and July 13, 2016 at the request of Mr. [redacted], we faxed thepraecipe to withdraw the bank attachment to the bank. Thus, we believe that we have met Mr.[redacted]’s requested relief: that the bank attachment be released. The matter is now closedwith our firm. It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose. Sincerely, Tracy R. S[redacted]
[redacted]965 Keynote Circle, Brooklyn Heights, OH 44131216-739-5125 phone | 216-739-5116 fax[redacted]@weltman.comFebruary 13, 2015Compliance Partnerweltman.com Sent via EmailMs. [redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Avenue, 4th...
FloorCleveland, Ohio 44115 RE: [redacted] (Personal Representative of the [redacted] Estate) Revdex.com Complaint No. [redacted] WWR File No. [redacted]Dear Ms. [redacted]:The purpose of this letter is to respond to the concerns raised by Ms. [redacted] regarding her complaint submitted to the Revdex.com. I would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on January 7, 2015. On or about January 8, 2015, in accordance with the law, we sent correspondence to the Estate of [redacted] to request that the Personal Representative advise us of the name of the person who would have authority to handle the outstanding bills of the decedent’s estate and if an estate would be filed in the matter. We did not attempt to collect personally from Ms. [redacted] as she is not a liable party on this account. We only sent an inquiry to the Personal Representative to obtain estate information so that we could then contact the appropriate party to address and discuss our client’s outstanding obligation. No debt information was provided, as required by law, as we were only seeking estate contact information and status. As indicated, Ms. [redacted] contacted our office and left a voice message providing the name of the Probate Attorney, Mr. [redacted], for this matter and we have noted that on the account accordingly. We have no record of the attorney attempting to contact on this file, but going forward we will direct all communications to Mr. [redacted] to review this matter. There will be no further contact by our office with Ms. [redacted] now that we have the attorney contact information on file as requested. We acknowledge that Ms. [redacted] has advised us of her recent loss, current financial situation and concerns. Again we would like to express our condolences to her and her family during this difficult time. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding these matters, please do not hesitate to contact me. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,/s/ [redacted]
6/26/2015Sent via Email[redacted]Revdex.com2800 Euclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Complaint No.: [redacted] WWR File No.: [redacted]Dear [redacted]:The purpose of this letter is to respond to the...
concerns raised by [redacted] regarding her complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A., a law firm, for collection services in April 2015 for student loans that [redacted] is a co-liable party on the obligations. In accordance with the law, we sent [redacted] correspondence advising her of the status of her accounts. Initial attempts to discuss settlement of this matter or arrange for a reasonable monthly payment plan have been unsuccessful thus far. As of today’s date the law firm has not received any payments for the obligations owed to our client. We recently received a request from the consumer directly to our firm along with this complaint in which the consumer requested verification. We have sent that documentation this month directly to the consumer to show that these obligations are proper, due and owing at this time. In addition, we acknowledge that she has requested that we not initiate contact with her via telephone communications so we have flagged her accounts accordingly. We will only communicate with her via written correspondence regarding these accounts. However, we would invite her to contact us at 1-[redacted] to review her options to resolve these matters. We apologize for any concern or inconvenience the firm’s attempts at communication on the accounts may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect these debts for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ Eileen ** B[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company did not send me the requested materials I sent in a certified letter. All I received was a scanned copy of my original loan paper work. As per the letter I sent them via certified mail, I did not receive in their reply:-their calculation of what they say I owe-proof that the statute of limitations has not expired on what they say I owe-proof that they are licensed to collect in my state-license numbers-statement interest being charged
Regards,
[redacted]
January 21, 2016Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.: [redacted] [redacted], I am writing to address your correspondence of January 15, 2016 regarding the rebuttal complaint submitted to the Revdex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. In a letter to our firm dated January 2, 2016, [redacted] provided a settlement offer on the above-referenced account. In that letter and in subsequent emails, [redacted] requested that any response be submitted to her in writing at her [redacted] address and via email. Due to security concerns with email correspondence, our firm has a policy against communication via email. That offer was forwarded to our client for review and decision. However, after her initial offer to resolve the balance, [redacted] requested a full accounting on the account. We prepared an accounting and attached it to our January 13, 2016 response to your office. Since our response, the client has accepted the offer and we have sent a letter to [redacted]
[redacted] advising her of our client’s decision. Thus, we believe the matter is now resolved. We acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matter. However, there is no indication that the balance on the account is not proper, due and owing. In correspondence dated January 15, 2016, we advised [redacted] that our client is willing to accept her offer to resolve the matter for a settlement payment of $500.00. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 9, 2015 Sent via email: [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4 th Fl Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.:...
[redacted] Dear [redacted], I am writing to address your correspondence of November 17, 2015 regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm. The following is a brief narrative of the history of the account since it has been placed with our firm. Our client, I Save, LLC., d/b/a [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account for services. In accordance with the law, on or about August 11, 2015, we sent [redacted] correspondence advising him of the status of the account. After initial collection efforts were unsuccessful, our client chose to proceed with litigation to protect its rights. On October 29, 2015, a lawsuit was filed against [redacted] in the [redacted] Municipal Court, Small Claims Division. The matter is currently pending with a Small Claims Trial to the Court scheduled for December 21, 2015. We acknowledge that the consumer through this complaint has advised us of his concerns regarding this matter. However, there is no indication that the account is not proper, due and owing and our client is entitled to consider all remedies available to them to assist in resolving this account, including their right to file suit for unjust enrichment to obtain a judgment. Still, we hope to further discuss settlement and resolution options with the consumer, including a lump sum payment option, to address his obligation on this account. Therefore, at this time we would invite the consumer to contact our attorney, David Brown, at 1-216-685-1062 to review his options. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should there be any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Please note that my mother [redacted] is terminally ill with leukemia. She is in the hospital now and will be going to an Acute Care Facility shortly. Either the company takes the offer of 500 immediately, or [redacted] my mother has advised me not to make anymore payments. The company will not be able to collect when she passes away. This nonsense of waiting for a reply from their client is not acceptable, it takes very little time to make a phone call and get an approval. The company never replied to any or my emails or my mom's letters until the Revdex.com got involved. The offer is in place but will be taken off of the table in 10 days.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They sent the letter all is good at this point, thanks for your help
Regards,
[redacted]
October 12, 2015 Sent via email: [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] File No: [redacted] WWR...
File No. [redacted], I am writing to address your correspondence of October 2, 2015 regarding [redacted]
[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm. A brief narrative of the history of the account is required to address [redacted]’s complaint. In March 2014, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account. After initial collection efforts failed, we filed suit against [redacted] in the [redacted] Municipal Court. Thereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversation. As a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the court. [redacted] returned the Consent Judgment Entry and the Entry was filed with the court on October 31, 2014. The Entry is attached to this response. Subsequent to the judgment, [redacted] made several payments on the judgment. All payments were properly applied to [redacted]’s account and in accordance with client standards and the law. The last payment on the account was on July 17, 2015. When no additional payments pursuant to the terms of the Consent Judgment Entry were received on the account, on September 3, 2015, we sent a letter to [redacted] advising her of the default. When no additional payments were made on the account, we issued a bank attachment in accordance with the law and the terms of the Consent Judgment Entry. [redacted] has since contacted our firm and we have agreed to release the bank attachment to allow [redacted] to maintain repayment pursuant to the terms of the Consent Judgment Entry. We are willing to accept, an behalf of our client, [redacted]’s continued repayment of the judgment at the minimum payment of $25.00 per month by the 25th of each month until the balance is paid in full. To discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline M[redacted], at 1-[redacted] to discuss payment arrangements more fully. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 8, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted]File No: [redacted]WWR File Nos.: [redacted]Dear [redacted],I am writing to...
address your correspondence of November 18, 2015 regarding [redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm.The following is a brief narrative of the history of the accounts since they were placed with our firm. In November 2015, our client, [redacted]), retained Weltman, Weinberg & Reis Co., L.P.A. for collectionservices on these accounts. In accordance with the law, on or about November 11, 2015, we sent [redacted] correspondence advising her of the status of her accounts. Thereafter, [redacted] contacted our firm and on November 30, 2015, preliminary terms for repayment were verbally agreed upon during that telephone conversation. On December 7, 2015, January 7, 2016 and February 7, 2016, [redacted] is to make payments on each account in the amount of $45.00. After the February payment, [redacted] will need to contact our firm to make additional payment arrangements. On December 7, 2015, [redacted] made the initial payments of $45.00 per account.In reviewing the calls on these accounts, the co-liable party advised that she did not cosign for any loans. An affidavit of fraud was requested and was sent, along with the contracts, to the co-liable party for her review.We acknowledge that [redacted] has concerns regarding the repayment of these accounts, but there is no indication that the accounts are not proper, due and owing. Per the November 30, 2015 telephone call, we will agree to accept, on behalf of the creditor, payments in the amount of $45.00 per each account for the months of December, January and February. After the February payment, [redacted] must call our supervisor, Michelle H[redacted], at [redacted] to make monthly repayment arrangements for the remaining balance on the accounts.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy ** S[redacted]
September 23, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 [redacted] Ave., 4th Fl.Cleveland, Ohio 44115-2408RE: [redacted]File No: [redacted]WWR File No. [redacted]Dear [redacted],I am writing to address your...
correspondence of September 19, 2015 regarding [redacted]’ complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’ concerns on behalf of the firm.A brief narrative of the history of the account is required to address [redacted]’ complaint. In August 2013, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account. We filed suit against [redacted] in the [redacted] Municipal Court. Thereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversation. As a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the court. The Consent Judgment Entry was sent to [redacted] on October 22, 2013 and again on November 9, 2013. Both entries reference the 15.75% interest rate that is accruing on the principal balance.[redacted] failed to return the Consent Judgment Entry and as a result, the underlying suit continued. On February 28, 2014, the Court granted default judgment in the amount of $1500.00, plus accrued interest of $117.80 through February 12, 2014, plus interest thereafter on the principal balance at the rate of 15.75% per annum and the costs of the action. The Journal Entry is attached to this response. Subsequent to the judgment, [redacted] made several payments on the judgment. All payments were applied properly and in accordance with client standards, with payments to be applied first to outstanding court costs, then interest, then the principal balance.We acknowledge that [redacted] has concerns regarding the balance on this account, but there is no indication that the account balance is not proper, due and owing. We are willing to accept [redacted]’ continued repayment of the judgment at the minimum payment of $75.00 per month by the 1st of each month until the balance is paid in full. To discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline Melendez, at 1-800- [redacted] to discuss payment arrangements more fully.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy ** S[redacted]
July 20, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]. [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your...
correspondence of July 14, 2016 regarding Mr. [redacted] M.[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg &Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate theopportunity to respond to Mr. [redacted]’s concerns on behalf of the firm. A brief narrative of the history of the account is required to address Mr. [redacted]’scomplaint. In July 2015, our client, Discover Bank, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the account. When initial collection efforts failed toresolve the account, our client chose to file suit on the account. The Court granted judgment infavor of our client on October 2, 2015.We received no payments on the judgment and our client chose to proceed with properpost-judgment collection efforts on the judgment. After a bank attachment had been issued, Mr.[redacted] contacted our firm and arranged for a settlement payment to satisfy the judgment.After receipt of the settlement payment, we prepared a praecipe to satisfy the judgment and apraecipe to withdraw the bank attachment as to the garnishee to be filed with the Court. Thedocuments were filed with the Court on June 10, 2016. The praecipe to withdraw is attached tothis response. On July 11 and July 13, 2016 at the request of Mr. [redacted], we faxed thepraecipe to withdraw the bank attachment to the bank. Thus, we believe that we have met Mr.[redacted]’s requested relief: that the bank attachment be released. The matter is now closedwith our firm. It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose. Sincerely, Tracy R. S[redacted]
[redacted]965 Keynote Circle, Brooklyn Heights, OH 44131216-739-5125 phone | 216-739-5116 fax[redacted]@weltman.comFebruary 13, 2015Compliance Partnerweltman.com Sent via EmailMs. [redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Avenue, 4th...
FloorCleveland, Ohio 44115 RE: [redacted] (Personal Representative of the [redacted] Estate) Revdex.com Complaint No. [redacted] WWR File No. [redacted]Dear Ms. [redacted]:The purpose of this letter is to respond to the concerns raised by Ms. [redacted] regarding her complaint submitted to the Revdex.com. I would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on January 7, 2015. On or about January 8, 2015, in accordance with the law, we sent correspondence to the Estate of [redacted] to request that the Personal Representative advise us of the name of the person who would have authority to handle the outstanding bills of the decedent’s estate and if an estate would be filed in the matter. We did not attempt to collect personally from Ms. [redacted] as she is not a liable party on this account. We only sent an inquiry to the Personal Representative to obtain estate information so that we could then contact the appropriate party to address and discuss our client’s outstanding obligation. No debt information was provided, as required by law, as we were only seeking estate contact information and status. As indicated, Ms. [redacted] contacted our office and left a voice message providing the name of the Probate Attorney, Mr. [redacted], for this matter and we have noted that on the account accordingly. We have no record of the attorney attempting to contact on this file, but going forward we will direct all communications to Mr. [redacted] to review this matter. There will be no further contact by our office with Ms. [redacted] now that we have the attorney contact information on file as requested. We acknowledge that Ms. [redacted] has advised us of her recent loss, current financial situation and concerns. Again we would like to express our condolences to her and her family during this difficult time. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding these matters, please do not hesitate to contact me. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,/s/ [redacted]
6/26/2015Sent via Email[redacted]Revdex.com2800 Euclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Complaint No.: [redacted] WWR File No.: [redacted]Dear [redacted]:The purpose of this letter is to respond to the...
concerns raised by [redacted] regarding her complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A., a law firm, for collection services in April 2015 for student loans that [redacted] is a co-liable party on the obligations. In accordance with the law, we sent [redacted] correspondence advising her of the status of her accounts. Initial attempts to discuss settlement of this matter or arrange for a reasonable monthly payment plan have been unsuccessful thus far. As of today’s date the law firm has not received any payments for the obligations owed to our client. We recently received a request from the consumer directly to our firm along with this complaint in which the consumer requested verification. We have sent that documentation this month directly to the consumer to show that these obligations are proper, due and owing at this time. In addition, we acknowledge that she has requested that we not initiate contact with her via telephone communications so we have flagged her accounts accordingly. We will only communicate with her via written correspondence regarding these accounts. However, we would invite her to contact us at 1-[redacted] to review her options to resolve these matters. We apologize for any concern or inconvenience the firm’s attempts at communication on the accounts may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect these debts for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ Eileen ** B[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company did not send me the requested materials I sent in a certified letter. All I received was a scanned copy of my original loan paper work. As per the letter I sent them via certified mail, I did not receive in their reply:-their calculation of what they say I owe-proof that the statute of limitations has not expired on what they say I owe-proof that they are licensed to collect in my state-license numbers-statement interest being charged
Regards,
[redacted]
January 21, 2016Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.: [redacted] [redacted], I am writing to address your correspondence of January 15, 2016 regarding the rebuttal complaint submitted to the Revdex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. In a letter to our firm dated January 2, 2016, [redacted] provided a settlement offer on the above-referenced account. In that letter and in subsequent emails, [redacted] requested that any response be submitted to her in writing at her [redacted] address and via email. Due to security concerns with email correspondence, our firm has a policy against communication via email. That offer was forwarded to our client for review and decision. However, after her initial offer to resolve the balance, [redacted] requested a full accounting on the account. We prepared an accounting and attached it to our January 13, 2016 response to your office. Since our response, the client has accepted the offer and we have sent a letter to [redacted]
[redacted] advising her of our client’s decision. Thus, we believe the matter is now resolved. We acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matter. However, there is no indication that the balance on the account is not proper, due and owing. In correspondence dated January 15, 2016, we advised [redacted] that our client is willing to accept her offer to resolve the matter for a settlement payment of $500.00. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 9, 2015 Sent via email: [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4 th Fl Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.:...
[redacted] Dear [redacted], I am writing to address your correspondence of November 17, 2015 regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm. The following is a brief narrative of the history of the account since it has been placed with our firm. Our client, I Save, LLC., d/b/a [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account for services. In accordance with the law, on or about August 11, 2015, we sent [redacted] correspondence advising him of the status of the account. After initial collection efforts were unsuccessful, our client chose to proceed with litigation to protect its rights. On October 29, 2015, a lawsuit was filed against [redacted] in the [redacted] Municipal Court, Small Claims Division. The matter is currently pending with a Small Claims Trial to the Court scheduled for December 21, 2015. We acknowledge that the consumer through this complaint has advised us of his concerns regarding this matter. However, there is no indication that the account is not proper, due and owing and our client is entitled to consider all remedies available to them to assist in resolving this account, including their right to file suit for unjust enrichment to obtain a judgment. Still, we hope to further discuss settlement and resolution options with the consumer, including a lump sum payment option, to address his obligation on this account. Therefore, at this time we would invite the consumer to contact our attorney, David Brown, at 1-216-685-1062 to review his options. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should there be any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]