December 5, 2014Sent via Email [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Case No [redacted] WWR File No [redacted] Dear [redacted] : The purpose of this letter is to respond to the concerns raised by [redacted] [redacted] regarding her complaint submitted to the Ohio Attorney General that was forwarded to the Revdex.comI would like to thank you for the opportunity to respond accordingly on behalf of the firmAllow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, [redacted] ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collection servicesUltimately, initial attempts to resolve this matter were unsuccessful; therefore our client chose to pursue litigation and eventually was granted a judgmentOur client received a request for verification of the obligation that was forwarded to our firm for response since the file is still placed with us for collectionsAttached please find the verification that we also sent to [redacted] directly via mail The judgment that was received for this obligation granted the principal amount, plus interest and costs as allowed by lawAs of today’s date, [redacted] has made no payments to satisfy this obligationWe invite [redacted] to contact our office at 1-800- [redacted] to review her resolution options It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ [redacted]
[redacted] Keynote Circle, Brooklyn Heights, OH 44131216-739-phone | 216-739-fax [redacted] @weltman.comFebruary 13, 2015Compliance Partnerweltman.com Sent via EmailMs [redacted] Dispute Resolution SpecialistRevdex.comEuclid Avenue, 4th FloorCleveland, Ohio RE: [redacted] (Personal Representative of the [redacted] Estate) Revdex.com Complaint No [redacted] WWR File No [redacted] Dear Ms [redacted] :The purpose of this letter is to respond to the concerns raised by Ms [redacted] regarding her complaint submitted to the Revdex.comI would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on January 7, On or about January 8, 2015, in accordance with the law, we sent correspondence to the Estate of [redacted] to request that the Personal Representative advise us of the name of the person who would have authority to handle the outstanding bills of the decedent’s estate and if an estate would be filed in the matterWe did not attempt to collect personally from Ms [redacted] as she is not a liable party on this accountWe only sent an inquiry to the Personal Representative to obtain estate information so that we could then contact the appropriate party to address and discuss our client’s outstanding obligationNo debt information was provided, as required by law, as we were only seeking estate contact information and statusAs indicated, Ms [redacted] contacted our office and left a voice message providing the name of the Probate Attorney, Mr [redacted] ***, for this matter and we have noted that on the account accordinglyWe have no record of the attorney attempting to contact on this file, but going forward we will direct all communications to Mr [redacted] to review this matterThere will be no further contact by our office with Ms [redacted] now that we have the attorney contact information on file as requestedWe acknowledge that Ms [redacted] has advised us of her recent loss, current financial situation and concernsAgain we would like to express our condolences to her and her family during this difficult timeWe apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding these matters, please do not hesitate to contact meThis communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely,/s/ [redacted]
*** *** ***Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio RE: *** *** Revdex.com Complaint No. *** WWR File No. ***Dear *** ***:The purpose of this letter is to address *** ***’s complaint submitted to the Revdex.com concerning
Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, *** *** ** ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on On or about , in accordance with the law, we sent *** *** correspondence advising him of the status of his account.Ultimately attempts to resolve this matter with a payment plan or settlement option were unsuccessfulTherefore our client chose to pursue litigation and eventually a judgment was obtained in the form of a consent judgment entryThis meant that if *** *** made the payments as agreed by the 20th of the month, no executions would occurHowever, *** *** did miss a payment on September 20, Attempts were made to contact *** *** to discuss the missed payment, but no contact was able to be established until a month later.Therefore our client had the right to pursue post-judgment remedies available to collect the judgmentThis resulted in a bank attachment being properly filed and ultimately, the full payment on the judgment, including court costs owed was received through the garnishment and *** ***’s next payment and applied to the judgmentAs a result, *** *** was refunded the overpayment he made on the judgment that is now considered satisfiedA satisfaction of judgment and release of lien have been processed and filed with the court There will be no further collection efforts on this matter as it is considered resolvedThis judgment is considered satisfied and the matter is now closed with our office It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that was attempting to collect this debt for the current creditor and any information obtained would have been used for that purposeSincerely,*** *** ** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
At the beginning of the judgement I was without work and could not pay, so yes payments did not come in and it went to different judgmentsI set up payments and had them runMy biggest issue is that originally I was told I needed a day to cancel, so when I called to they said they needed hours not just So I then proceeded to contract them hours in advance if I needed a payment canceledEven with the hour notice I was still charged and charged again for something that was asked to not be done in the first placeI understand that the sole goal is to resolve the issue but it is just being increased when the wishes of the person being charged can't make a payment and asks to cancel but is never doneIt costs me quadruple what I am paying you to solve the issue when you charge me after I asked you not to
Regards,
*** ***
Revdex.com Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address *** *** ***’s complaint submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced account
I would like to thank you for the opportunity to respond accordingly on behalf of the firm
Allow me to provide a brief narrative of the collection activities that occurred on the above referenced accountOur client, Discover Bank retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on July 5, On or about July 7, 2011, in accordance with the law, we sent *** *** correspondence advising him of the status of his account
Initially, attempts to resolve this matter with a payment plan or settlement were unsuccessfulTherefore our client chose to pursue litigation and a judgment was properly granted with interest on April 19, Once the judgment was obtained attempts to resolve this matter with a payment plan or settlement option were again explored, but those efforts were also unsuccessfulTherefore our client chose to pursue post-judgment remedies available to collect the judgmentThis resulted in garnishments being filed and any payments received from the garnishments were appropriately applied to the judgmentIn addition, *** *** has also set up direct payments that are posted to his account in accordance with the lawWe also send a letter each time to *** *** within the required time frame to advise him that we will be posting the post-dated payment he agreed to unless he contacts us and advises us not to do soWe have advised *** *** that if we are not contacted then the payment is processed accordinglyHowever, if he does contact us, as he recently did this month, we are able to void the scheduled payment as requestedWe again appreciate the efforts *** *** has been making to satisfy this judgment and to work with us towards that final resolution
It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations
Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose
Sincerely,
/s/ *** ** ***
*** ** ***
Sent via Email
*** *** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, Ohio 44115-
RE: *** ***
BB Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address ***
***’s complaint submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm
Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, *** *** *** the current creditor, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on The original creditor was ** *** *** for a ** *** card On or about , in accordance with the law, we sent *** *** correspondence advising her of the status of her account
Ultimately attempts to resolve this matter with a payment plan or settlement option were unsuccessfulTherefore our client chose to pursue litigation and a lawsuit was filed in the 12th Judicial District CourtEfforts to collect the obligation continued while the lawsuit was pending and *** *** agreed to pay the obligation in full and set up a check by phone, but that returned non-sufficient fundsSo she then agreed to pay the amount with a cashier’s checkOnce that was received it was properly applied to the accountWe have prepared and are filing a dismissal of the lawsuit with the court, so there will be no further collection efforts on this matter as it is considered resolvedThis account is now paid in full and will now be closed with our office
It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations
Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that was attempting to collect this debt for the current creditor and any information obtained would have been used for that purpose
Sincerely,
** *** ** ***
*** ** ***
From: *** *** ***
Date: Wed, Oct 22, at 4:PM
Subject: FW: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #***
To: *** ***
Cc: *** ***
***
Good Afternoon ***,
It was a pleasure speaking with you today. Attached please find *** ***’s response regarding the above referenced complaint received from *** ***. Please advise should you have any questions. Thank you and have a good day!
*** ** ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A
* *** * * ***
Keynote Circle Brooklyn Heights, OH
*** * ***
October 22,
*** *** ***
Dispute Resolution Specialist
The Revdex.com
Euclid Avenue, 4th Floor
Cleveland, Ohio 44115-2408
RE: *** *** *** ***)
Revdex.com Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address *** ***’s complaint submitted to the RevDex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced
accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm.
Allow me to provide a brief narrative of the collection activity that occurred on the above
referenced accountOur client, *** ***, retained Weltman, Weinberg & Reis Co., L.P.Afor
collection services on September 3, On or about September 10, 2014, in accordance with the
law, we sent *** *** correspondence as the listed attorney for *** *** advising him of the
status for his client’s accountThis debt is not for *** ***, it was sent to him as representative for the
consumer.
We then received this complaint from *** *** regarding this accountPlease be advised we
placed the account into a cease communications status and forwarded this information to our client for
reviewAt this time the client has recalled this account and advised that all accounts placed with our
firm for the consumer are to be closedTherefore, no further collection activity will occur on this matter
and no further communication will be attempted by the law firm as all accounts for this consumer are
closed with our office for this client.
We apologize for any concern or inconvenience the firm’s attempts at communication on the
account may have caused based on the perception of the manner in which they were receivedIt is our
firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to
deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure
that the collection practices used are proper and in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do not hesitate
to contact meThis communication is from a debt collector attempting to collect this debt for the current
creditor and any information obtained will be used for that purpose.
Sincerely,
*** *** ** ***
*** ** ***
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
August 22, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]Revdex.com Case ID: 11632235WWR File No.: 4075506Dear Ms. [redacted],I am writing to address your correspondence of August...
15, 2016 regarding Ms. [redacted] A.[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg &Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate theopportunity to respond to Ms. [redacted]’s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms. [redacted]’scomplaint. In December 2004, our client retained Weltman, Weinberg & Reis, Co., L.P.A. forcollection and legal services on the account. On or about December 15, 2004, in accordance withthe law, we sent Ms. [redacted] correspondence advising her of the status of the account. Wereceived no returned mail or other communication from Ms. [redacted] on this account.Our client chose to proceed with filing suit on January 27, 2005 in the [redacted] MunicipalCourt, [redacted] County, Ohio, Case No. [redacted]. On May 13, 2005, the Court grantedjudgment in favor of our client. The judgment is attached to this response. Thereafter, our clientchose to proceed with collection of the judgment and a wage garnishment was properly filedwith the court. Remittances have been received as a result of the wage garnishment and allremittances have been applied to the judgment in accordance with the law and our clientstandards.We acknowledge that Ms. [redacted] through this complaint has advised us of her currentconcerns regarding the matter. However, there is nothing to indicate that the judgment is notproper, due and owing and our client is entitled to proceed with collection of the judgment throughthe properly-filed wage garnishment. We invite Ms. [redacted] to contact our offices to discuss thegarnishment and her repayment options at 1-800-334-0257.It is our firm's goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are proper andin compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy R. S[redacted]
March 18, 2016 Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted]. [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted]...
Dear Ms. [redacted], I am writing to address your March 11, 2016 correspondence regarding the complaint submitted by [redacted] K. [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on an account. In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of this account. We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns. We also acknowledge that Ms. [redacted] has requested through this complaint to not be contacted regarding the account. In accordance with the law, we have placed the account in a cease communications status. However, we also acknowledge that Ms. [redacted] through this complaint asserts the account is not her account. It is our firm's policy to work with consumers and be interactive to assist in resolution. We have coded the account for verification documents and an identity theft packet to be sent to Ms. [redacted] for her review. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you. Sincerely, Tracy R. S[redacted]
April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th Fl.Cleveland, Ohio 44115-2408 RE: [redacted]Revdex.com Case ID: 11308585 WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address...
your April 5, 2016 correspondence regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on this account. In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of the account. We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns. We also acknowledge that Ms. [redacted] has requested to not be contacted regarding the account, which we received on April 4, 2016. Once we received that request, in accordance with the law, we placed her account in a cease communication status so that no further calls would be made to her. We have not called Ms. [redacted] after being advised of the request to cease communication. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]
August 1, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]
Revdex.com Case ID: [redacted]WWR File Nos.: [redacted] and [redacted]Dear Ms. [redacted],I am writing to address your...
correspondence of July 26, 2016 regarding the complaintsubmitted to the Revdex.com by Ms. [redacted] regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. Iappreciate the opportunity to respond to her concerns on behalf of the firm.A brief narrative of the history of the accounts is required to address the complaint. InMay 2016, our client, [redacted] Bank (USA), NA, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the accounts. On June 9, 2016, in accordance withthe law, we sent the consumer correspondence advising her of the status of the accounts. Wereceived no response to the correspondence and no returned mail.After initial collection efforts failed, our client chose to proceed with filing suit in the 52-1stDivision Judicial District Court of the State of [redacted]. The suits were filed on July 12, 2016,case number 16C04402GC, and July 13, 2016, case number 16C04399GC. On July 22, 2016,after the complaints had been filed, we received correspondence from the consumer requestingto cease telephone communications on the accounts.We acknowledge that the consumer through this complaint and her own communicationswith our firm has advised us of her current concerns regarding the accounts and requested acease telephone communication status on the accounts. Therefore, we have placed theaccounts in a cease telephone communication status. However, we hope to further discusssettlement and resolution options with the consumer to address the obligation on theseaccounts, including reasonable monthly payments on the balances. Therefore, at this time wewould invite her to contact our firm at 1-800-210-5514 to discuss her options to resolve theseaccounts.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy R. S[redacted]
Tracy ** S[redacted] Attorney 965 Keynote Circle, Brooklyn Heights, OH 44131 (216) [redacted] phone | (216) [redacted] fax [redacted] January 13, 2016 Sent via email: [redacted] Dispute Resolution Specialist Better...
Business Bureau, Inc. 2800 Euclid Ave., 4 th Fl Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.: [redacted], I am writing to address your correspondence of January 7, 2016 regarding the complaint submitted to the Revdex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. The following is a brief narrative of the history of the account since it has been placed with our firm. In July 2014, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account with an outstanding balance of $5526.44. In accordance with the law, on or about July 8, 2014, we sent [redacted] correspondence advising her of the status of her account. In response, on July 14, 2014, [redacted] began making voluntary monthly payments on the account , totaling $2880.00. These payments were applied to the outstanding principal on the account and thus, a balance of $2646.44 remains on the account. A payment history is attached for your review. If [redacted] has proof of additional payments, we invite her to contact our office with proof of these payments. We acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matter. However, there is no indication that the balance on the account is not proper, due and owing. In correspondence dated January 2, 2016, [redacted] offered to resolve the matter for a settlement payment of $500.00. We have submitted the settlement offer to our client and will advise [redacted] of our client’s response. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 5, 2014Sent via Email[redacted]Revdex.com2800 Euclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Case No. [redacted]WWR File No. [redacted] Dear [redacted]: The purpose of this letter is to respond to the concerns raised by [redacted]...
[redacted] regarding her complaint submitted to the Ohio Attorney General that was forwarded to the Revdex.com. I would like to thank you for the opportunity to respond accordingly on behalf of the firm. Allow me to provide a brief narrative of the collection activity that occurred on the above referenced account. Our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection services. Ultimately, initial attempts to resolve this matter were unsuccessful; therefore our client chose to pursue litigation and eventually was granted a judgment. Our client received a request for verification of the obligation that was forwarded to our firm for response since the file is still placed with us for collections. Attached please find the verification that we also sent to [redacted] directly via mail. The judgment that was received for this obligation granted the principal amount, plus interest and costs as allowed by law. As of today’s date, [redacted] has made no payments to satisfy this obligation. We invite [redacted] to contact our office at 1-800-[redacted] to review her resolution options. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ [redacted]
[redacted],
Please see the attached document as our response to [redacted]'s complaint.
Please do not hesitate to contact me with any questions or concerns you may
have regarding this matter.
Thank you,
Tracy ** S[redacted]
Compliance...
Attorney
Weltman,
Weinberg & Reis Co., L.P.A.
* [redacted]
965 Keynote Circle Brooklyn Heights, OH 44131
[redacted] * [redacted]
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April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] Revdex.com Case ID: [redacted]
[redacted] Dear Ms. [redacted], I am writing to address your March 30, 2016 correspondence regarding the rebuttal complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. We acknowledge that Ms. [redacted] through this rebuttal complaint has advised us of her current concerns. We advised our client of Ms. [redacted]’s concerns and our client has responded that Ms. [redacted] may contact Fraud Investigations at 866-632-8721 to further discuss this matter. We also acknowledge that Ms. [redacted] has again requested through this rebuttal complaint to not be contacted regarding the account. As set forth in our March 18, 2016 response, upon receipt of Ms. [redacted]’s initial request and in accordance with the law, we placed the account in a cease communications status. The account remains in a cease communication status and will remain in that status as requested. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you. Sincerely, Tracy R. S[redacted]
March 8, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408 RE: [redacted] Revdex.com Case ID: [redacted]WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your correspondence...
of March 1, 2016 regarding Ms. [redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to Ms. [redacted]s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms. [redacted]s complaint. In July 2014, our client, [redacted], N.A., retained Weltman, Weinberg & Reis, Co., L.P.A. for collection services on a defaulted student loan obligation. On or about June 29, 2015, in accordance with the law, we sent Ms. [redacted] correspondence advising her of the status of her account. We acknowledge that Ms. [redacted] through this complaint and her own communications with our firm has advised us of her current concerns regarding the matter. We have noted that on February 1, 2016, Ms. [redacted], through a third party, requested verification of the debt. Even after the time period has expired for verification under the Fair Debt Collection Practices Act (FDCPA), which is 30 days after receipt of the initial letter with the disclosure, it is our firm's policy to work with consumers and be interactive throughout the collection process. Therefore we acknowledge the request for verification to assist in resolution. We have placed the account in a cease communication status at this time and have requested documentation from our client. We will provide that documentation to Ms. [redacted] pursuant to her request. Also, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]
September 2, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted]Revdex.com Case ID [redacted]WWR File Nos. [redacted]Dear [redacted]I am writing to address [redacted]’s July 9, 2015 rebuttal to our responsesubmitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’scollection activity on the above-referenced accounts. I appreciate the opportunity to respond to[redacted]’s concerns on behalf of the firm.As we advised in our response, our client placed these accounts with us for collectionservices in April 2015. [redacted] is a co-liable party on the obligations and we haveprovided her with the documentation supporting these obligations that are owed. In accordancewith the law, we sent [redacted] correspondence advising her of the status of heraccounts and also responded to her requests for verification of the accounts.[redacted]’s requested information, including the calculation of the amount owedand interest charged on the accounts may be readily obtained from the documentationpreviously provided. However, to address [redacted]’s concerns regarding licensing, weadvise that we are a professional corporation with attorneys duly licensed in her state.Additionally, [redacted]’s last payment on the accounts is well within the statute oflimitations for written contracts. Thus, the verification on these accounts shows that theobligations are proper, due and owing at this time.Pursuant to [redacted]’s previous requests, we will only communicate with her viawritten correspondence regarding these accounts. However, we would invite her to contact us at1-[redacted] to review her options to resolve these matters.Tracy ** S[redacted]Attorney965 Keynote Circle, Brooklyn Heights, OH 44131[redacted]It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.Sincerely,Tracy ** S[redacted]
March 31, 2015[redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland, Ohio 44115 RE: [redacted] Revdex.com Complaint No. [redacted] WWR File No. [redacted]Dear [redacted]:The purpose of this letter is to address [redacted]’s complaint...
submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced account. I would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that has occurred on the above referenced account. Our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collections and legal services in January 2015. In accordance with the law, we sent [redacted] correspondence advising her of the status of her account.Ultimately attempts to resolve this matter with an appropriate and reasonable payment plan or settlement option were unsuccessful. Therefore our client chose to pursue litigation and [redacted] was properly served via personal service with that lawsuit in accordance with the law. A proper judgment on the above referenced account was ultimately entered on March 13, 2015 in the District Court: [redacted] in [redacted]. We have continued our efforts to collect the judgment from [redacted]
[redacted] but as of today’s date no payments have been received on this matter. Therefore, the judgment has not been satisfied. We acknowledge that [redacted] has advised us of her current financial situation and concerns, therefore we encourage her to contact our supervisor, [redacted] to review her resolution options at 1-[redacted]. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,[redacted]
December 5, 2014Sent via Email [redacted] Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Case No [redacted] WWR File No [redacted] Dear [redacted] : The purpose of this letter is to respond to the concerns raised by [redacted] [redacted] regarding her complaint submitted to the Ohio Attorney General that was forwarded to the Revdex.comI would like to thank you for the opportunity to respond accordingly on behalf of the firmAllow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, [redacted] ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collection servicesUltimately, initial attempts to resolve this matter were unsuccessful; therefore our client chose to pursue litigation and eventually was granted a judgmentOur client received a request for verification of the obligation that was forwarded to our firm for response since the file is still placed with us for collectionsAttached please find the verification that we also sent to [redacted] directly via mail The judgment that was received for this obligation granted the principal amount, plus interest and costs as allowed by lawAs of today’s date, [redacted] has made no payments to satisfy this obligationWe invite [redacted] to contact our office at 1-800- [redacted] to review her resolution options It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulationsShould you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ [redacted]
[redacted] Keynote Circle, Brooklyn Heights, OH 44131216-739-phone | 216-739-fax [redacted] @weltman.comFebruary 13, 2015Compliance Partnerweltman.com Sent via EmailMs [redacted] Dispute Resolution SpecialistRevdex.comEuclid Avenue, 4th FloorCleveland, Ohio RE: [redacted] (Personal Representative of the [redacted] Estate) Revdex.com Complaint No [redacted] WWR File No [redacted] Dear Ms [redacted] :The purpose of this letter is to respond to the concerns raised by Ms [redacted] regarding her complaint submitted to the Revdex.comI would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on January 7, On or about January 8, 2015, in accordance with the law, we sent correspondence to the Estate of [redacted] to request that the Personal Representative advise us of the name of the person who would have authority to handle the outstanding bills of the decedent’s estate and if an estate would be filed in the matterWe did not attempt to collect personally from Ms [redacted] as she is not a liable party on this accountWe only sent an inquiry to the Personal Representative to obtain estate information so that we could then contact the appropriate party to address and discuss our client’s outstanding obligationNo debt information was provided, as required by law, as we were only seeking estate contact information and statusAs indicated, Ms [redacted] contacted our office and left a voice message providing the name of the Probate Attorney, Mr [redacted] ***, for this matter and we have noted that on the account accordinglyWe have no record of the attorney attempting to contact on this file, but going forward we will direct all communications to Mr [redacted] to review this matterThere will be no further contact by our office with Ms [redacted] now that we have the attorney contact information on file as requestedWe acknowledge that Ms [redacted] has advised us of her recent loss, current financial situation and concernsAgain we would like to express our condolences to her and her family during this difficult timeWe apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were receivedIt is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding these matters, please do not hesitate to contact meThis communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purposeSincerely,/s/ [redacted]
*** *** ***Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio RE: *** *** Revdex.com Complaint No. *** WWR File No. ***Dear *** ***:The purpose of this letter is to address *** ***’s complaint submitted to the Revdex.com concerning
Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, *** *** ** ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on On or about , in accordance with the law, we sent *** *** correspondence advising him of the status of his account.Ultimately attempts to resolve this matter with a payment plan or settlement option were unsuccessfulTherefore our client chose to pursue litigation and eventually a judgment was obtained in the form of a consent judgment entryThis meant that if *** *** made the payments as agreed by the 20th of the month, no executions would occurHowever, *** *** did miss a payment on September 20, Attempts were made to contact *** *** to discuss the missed payment, but no contact was able to be established until a month later.Therefore our client had the right to pursue post-judgment remedies available to collect the judgmentThis resulted in a bank attachment being properly filed and ultimately, the full payment on the judgment, including court costs owed was received through the garnishment and *** ***’s next payment and applied to the judgmentAs a result, *** *** was refunded the overpayment he made on the judgment that is now considered satisfiedA satisfaction of judgment and release of lien have been processed and filed with the court There will be no further collection efforts on this matter as it is considered resolvedThis judgment is considered satisfied and the matter is now closed with our office It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that was attempting to collect this debt for the current creditor and any information obtained would have been used for that purposeSincerely,*** *** ** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
At the beginning of the judgement I was without work and could not pay, so yes payments did not come in and it went to different judgmentsI set up payments and had them runMy biggest issue is that originally I was told I needed a day to cancel, so when I called to they said they needed hours not just So I then proceeded to contract them hours in advance if I needed a payment canceledEven with the hour notice I was still charged and charged again for something that was asked to not be done in the first placeI understand that the sole goal is to resolve the issue but it is just being increased when the wishes of the person being charged can't make a payment and asks to cancel but is never doneIt costs me quadruple what I am paying you to solve the issue when you charge me after I asked you not to
Regards,
*** ***
Revdex.com Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address *** *** ***’s complaint submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced account
I would like to thank you for the opportunity to respond accordingly on behalf of the firm
Allow me to provide a brief narrative of the collection activities that occurred on the above referenced accountOur client, Discover Bank retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on July 5, On or about July 7, 2011, in accordance with the law, we sent *** *** correspondence advising him of the status of his account
Initially, attempts to resolve this matter with a payment plan or settlement were unsuccessfulTherefore our client chose to pursue litigation and a judgment was properly granted with interest on April 19, Once the judgment was obtained attempts to resolve this matter with a payment plan or settlement option were again explored, but those efforts were also unsuccessfulTherefore our client chose to pursue post-judgment remedies available to collect the judgmentThis resulted in garnishments being filed and any payments received from the garnishments were appropriately applied to the judgmentIn addition, *** *** has also set up direct payments that are posted to his account in accordance with the lawWe also send a letter each time to *** *** within the required time frame to advise him that we will be posting the post-dated payment he agreed to unless he contacts us and advises us not to do soWe have advised *** *** that if we are not contacted then the payment is processed accordinglyHowever, if he does contact us, as he recently did this month, we are able to void the scheduled payment as requestedWe again appreciate the efforts *** *** has been making to satisfy this judgment and to work with us towards that final resolution
It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations
Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose
Sincerely,
/s/ *** ** ***
*** ** ***
Sent via Email
*** *** ***
Revdex.com
Euclid Avenue, 4th Floor
Cleveland, Ohio 44115-
RE: *** ***
BB Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address ***
***’s complaint submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm
Allow me to provide a brief narrative of the collection activity that occurred on the above referenced accountOur client, *** *** *** the current creditor, retained Weltman, Weinberg & Reis Co., L.P.Afor collections services on The original creditor was ** *** *** for a ** *** card On or about , in accordance with the law, we sent *** *** correspondence advising her of the status of her account
Ultimately attempts to resolve this matter with a payment plan or settlement option were unsuccessfulTherefore our client chose to pursue litigation and a lawsuit was filed in the 12th Judicial District CourtEfforts to collect the obligation continued while the lawsuit was pending and *** *** agreed to pay the obligation in full and set up a check by phone, but that returned non-sufficient fundsSo she then agreed to pay the amount with a cashier’s checkOnce that was received it was properly applied to the accountWe have prepared and are filing a dismissal of the lawsuit with the court, so there will be no further collection efforts on this matter as it is considered resolvedThis account is now paid in full and will now be closed with our office
It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations
Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that was attempting to collect this debt for the current creditor and any information obtained would have been used for that purpose
Sincerely,
** *** ** ***
*** ** ***
From: *** *** ***
Date: Wed, Oct 22, at 4:PM
Subject: FW: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #***
To: *** ***
Cc: *** ***
***
Good Afternoon ***,
It was a pleasure speaking with you today. Attached please find *** ***’s response regarding the above referenced complaint received from *** ***. Please advise should you have any questions. Thank you and have a good day!
*** ** ***
Executive Admin Assistant
Weltman, Weinberg & Reis Co., L.P.A
* *** * * ***
Keynote Circle Brooklyn Heights, OH
*** * ***
October 22,
*** *** ***
Dispute Resolution Specialist
The Revdex.com
Euclid Avenue, 4th Floor
Cleveland, Ohio 44115-2408
RE: *** *** *** ***)
Revdex.com Complaint No. ***
WWR File No. ***
Dear *** ***:
The purpose of this letter is to address *** ***’s complaint submitted to the RevDex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced
accountI would like to thank you for the opportunity to respond accordingly on behalf of the firm.
Allow me to provide a brief narrative of the collection activity that occurred on the above
referenced accountOur client, *** ***, retained Weltman, Weinberg & Reis Co., L.P.Afor
collection services on September 3, On or about September 10, 2014, in accordance with the
law, we sent *** *** correspondence as the listed attorney for *** *** advising him of the
status for his client’s accountThis debt is not for *** ***, it was sent to him as representative for the
consumer.
We then received this complaint from *** *** regarding this accountPlease be advised we
placed the account into a cease communications status and forwarded this information to our client for
reviewAt this time the client has recalled this account and advised that all accounts placed with our
firm for the consumer are to be closedTherefore, no further collection activity will occur on this matter
and no further communication will be attempted by the law firm as all accounts for this consumer are
closed with our office for this client.
We apologize for any concern or inconvenience the firm’s attempts at communication on the
account may have caused based on the perception of the manner in which they were receivedIt is our
firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to
deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure
that the collection practices used are proper and in compliance with state and federal regulations.
Should you have any further questions or concerns regarding this matter, please do not hesitate
to contact meThis communication is from a debt collector attempting to collect this debt for the current
creditor and any information obtained will be used for that purpose.
Sincerely,
*** *** ** ***
*** ** ***
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
August 22, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]Revdex.com Case ID: 11632235WWR File No.: 4075506Dear Ms. [redacted],I am writing to address your correspondence of August...
15, 2016 regarding Ms. [redacted] A.[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg &Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate theopportunity to respond to Ms. [redacted]’s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms. [redacted]’scomplaint. In December 2004, our client retained Weltman, Weinberg & Reis, Co., L.P.A. forcollection and legal services on the account. On or about December 15, 2004, in accordance withthe law, we sent Ms. [redacted] correspondence advising her of the status of the account. Wereceived no returned mail or other communication from Ms. [redacted] on this account.Our client chose to proceed with filing suit on January 27, 2005 in the [redacted] MunicipalCourt, [redacted] County, Ohio, Case No. [redacted]. On May 13, 2005, the Court grantedjudgment in favor of our client. The judgment is attached to this response. Thereafter, our clientchose to proceed with collection of the judgment and a wage garnishment was properly filedwith the court. Remittances have been received as a result of the wage garnishment and allremittances have been applied to the judgment in accordance with the law and our clientstandards.We acknowledge that Ms. [redacted] through this complaint has advised us of her currentconcerns regarding the matter. However, there is nothing to indicate that the judgment is notproper, due and owing and our client is entitled to proceed with collection of the judgment throughthe properly-filed wage garnishment. We invite Ms. [redacted] to contact our offices to discuss thegarnishment and her repayment options at 1-800-334-0257.It is our firm's goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are proper andin compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy R. S[redacted]
March 18, 2016 Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted]. [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted]...
Dear Ms. [redacted], I am writing to address your March 11, 2016 correspondence regarding the complaint submitted by [redacted] K. [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on an account. In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of this account. We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns. We also acknowledge that Ms. [redacted] has requested through this complaint to not be contacted regarding the account. In accordance with the law, we have placed the account in a cease communications status. However, we also acknowledge that Ms. [redacted] through this complaint asserts the account is not her account. It is our firm's policy to work with consumers and be interactive to assist in resolution. We have coded the account for verification documents and an identity theft packet to be sent to Ms. [redacted] for her review. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you. Sincerely, Tracy R. S[redacted]
April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th Fl.Cleveland, Ohio 44115-2408 RE: [redacted]Revdex.com Case ID: 11308585 WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address...
your April 5, 2016 correspondence regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. A brief narrative of the history of the account is required to address the complaint. In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on this account. In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of the account. We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns. We also acknowledge that Ms. [redacted] has requested to not be contacted regarding the account, which we received on April 4, 2016. Once we received that request, in accordance with the law, we placed her account in a cease communication status so that no further calls would be made to her. We have not called Ms. [redacted] after being advised of the request to cease communication. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]
August 1, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]
Revdex.com Case ID: [redacted]WWR File Nos.: [redacted] and [redacted]Dear Ms. [redacted],I am writing to address your...
correspondence of July 26, 2016 regarding the complaintsubmitted to the Revdex.com by Ms. [redacted] regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. Iappreciate the opportunity to respond to her concerns on behalf of the firm.A brief narrative of the history of the accounts is required to address the complaint. InMay 2016, our client, [redacted] Bank (USA), NA, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the accounts. On June 9, 2016, in accordance withthe law, we sent the consumer correspondence advising her of the status of the accounts. Wereceived no response to the correspondence and no returned mail.After initial collection efforts failed, our client chose to proceed with filing suit in the 52-1stDivision Judicial District Court of the State of [redacted]. The suits were filed on July 12, 2016,case number 16C04402GC, and July 13, 2016, case number 16C04399GC. On July 22, 2016,after the complaints had been filed, we received correspondence from the consumer requestingto cease telephone communications on the accounts.We acknowledge that the consumer through this complaint and her own communicationswith our firm has advised us of her current concerns regarding the accounts and requested acease telephone communication status on the accounts. Therefore, we have placed theaccounts in a cease telephone communication status. However, we hope to further discusssettlement and resolution options with the consumer to address the obligation on theseaccounts, including reasonable monthly payments on the balances. Therefore, at this time wewould invite her to contact our firm at 1-800-210-5514 to discuss her options to resolve theseaccounts.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy R. S[redacted]
Tracy ** S[redacted] Attorney 965 Keynote Circle, Brooklyn Heights, OH 44131 (216) [redacted] phone | (216) [redacted] fax [redacted] January 13, 2016 Sent via email: [redacted] Dispute Resolution Specialist Better...
Business Bureau, Inc. 2800 Euclid Ave., 4 th Fl Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.: [redacted], I am writing to address your correspondence of January 7, 2016 regarding the complaint submitted to the Revdex.com by [redacted] regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. The following is a brief narrative of the history of the account since it has been placed with our firm. In July 2014, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on this account with an outstanding balance of $5526.44. In accordance with the law, on or about July 8, 2014, we sent [redacted] correspondence advising her of the status of her account. In response, on July 14, 2014, [redacted] began making voluntary monthly payments on the account , totaling $2880.00. These payments were applied to the outstanding principal on the account and thus, a balance of $2646.44 remains on the account. A payment history is attached for your review. If [redacted] has proof of additional payments, we invite her to contact our office with proof of these payments. We acknowledge that [redacted] through this complaint and through her own communications with our firm has advised us of her current concerns regarding the matter. However, there is no indication that the balance on the account is not proper, due and owing. In correspondence dated January 2, 2016, [redacted] offered to resolve the matter for a settlement payment of $500.00. We have submitted the settlement offer to our client and will advise [redacted] of our client’s response. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]
December 5, 2014Sent via Email[redacted]Revdex.com2800 Euclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Case No. [redacted]WWR File No. [redacted] Dear [redacted]: The purpose of this letter is to respond to the concerns raised by [redacted]...
[redacted] regarding her complaint submitted to the Ohio Attorney General that was forwarded to the Revdex.com. I would like to thank you for the opportunity to respond accordingly on behalf of the firm. Allow me to provide a brief narrative of the collection activity that occurred on the above referenced account. Our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection services. Ultimately, initial attempts to resolve this matter were unsuccessful; therefore our client chose to pursue litigation and eventually was granted a judgment. Our client received a request for verification of the obligation that was forwarded to our firm for response since the file is still placed with us for collections. Attached please find the verification that we also sent to [redacted] directly via mail. The judgment that was received for this obligation granted the principal amount, plus interest and costs as allowed by law. As of today’s date, [redacted] has made no payments to satisfy this obligation. We invite [redacted] to contact our office at 1-800-[redacted] to review her resolution options. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ [redacted]
[redacted],
Please see the attached document as our response to [redacted]'s complaint.
Please do not hesitate to contact me with any questions or concerns you may
have regarding this matter.
Thank you,
Tracy ** S[redacted]
Compliance...
Attorney
Weltman,
Weinberg & Reis Co., L.P.A.
* [redacted]
965 Keynote Circle Brooklyn Heights, OH 44131
[redacted] * [redacted]
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April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted] Revdex.com Case ID: [redacted]
[redacted] Dear Ms. [redacted], I am writing to address your March 30, 2016 correspondence regarding the rebuttal complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm. We acknowledge that Ms. [redacted] through this rebuttal complaint has advised us of her current concerns. We advised our client of Ms. [redacted]’s concerns and our client has responded that Ms. [redacted] may contact Fraud Investigations at 866-632-8721 to further discuss this matter. We also acknowledge that Ms. [redacted] has again requested through this rebuttal complaint to not be contacted regarding the account. As set forth in our March 18, 2016 response, upon receipt of Ms. [redacted]’s initial request and in accordance with the law, we placed the account in a cease communications status. The account remains in a cease communication status and will remain in that status as requested. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you. Sincerely, Tracy R. S[redacted]
March 8, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408 RE: [redacted] Revdex.com Case ID: [redacted]WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your correspondence...
of March 1, 2016 regarding Ms. [redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to Ms. [redacted]s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms. [redacted]s complaint. In July 2014, our client, [redacted], N.A., retained Weltman, Weinberg & Reis, Co., L.P.A. for collection services on a defaulted student loan obligation. On or about June 29, 2015, in accordance with the law, we sent Ms. [redacted] correspondence advising her of the status of her account. We acknowledge that Ms. [redacted] through this complaint and her own communications with our firm has advised us of her current concerns regarding the matter. We have noted that on February 1, 2016, Ms. [redacted], through a third party, requested verification of the debt. Even after the time period has expired for verification under the Fair Debt Collection Practices Act (FDCPA), which is 30 days after receipt of the initial letter with the disclosure, it is our firm's policy to work with consumers and be interactive throughout the collection process. Therefore we acknowledge the request for verification to assist in resolution. We have placed the account in a cease communication status at this time and have requested documentation from our client. We will provide that documentation to Ms. [redacted] pursuant to her request. Also, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]
September 2, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted]Revdex.com Case ID [redacted]WWR File Nos. [redacted]Dear [redacted]I am writing to address [redacted]’s July 9, 2015 rebuttal to our responsesubmitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’scollection activity on the above-referenced accounts. I appreciate the opportunity to respond to[redacted]’s concerns on behalf of the firm.As we advised in our response, our client placed these accounts with us for collectionservices in April 2015. [redacted] is a co-liable party on the obligations and we haveprovided her with the documentation supporting these obligations that are owed. In accordancewith the law, we sent [redacted] correspondence advising her of the status of heraccounts and also responded to her requests for verification of the accounts.[redacted]’s requested information, including the calculation of the amount owedand interest charged on the accounts may be readily obtained from the documentationpreviously provided. However, to address [redacted]’s concerns regarding licensing, weadvise that we are a professional corporation with attorneys duly licensed in her state.Additionally, [redacted]’s last payment on the accounts is well within the statute oflimitations for written contracts. Thus, the verification on these accounts shows that theobligations are proper, due and owing at this time.Pursuant to [redacted]’s previous requests, we will only communicate with her viawritten correspondence regarding these accounts. However, we would invite her to contact us at1-[redacted] to review her options to resolve these matters.Tracy ** S[redacted]Attorney965 Keynote Circle, Brooklyn Heights, OH 44131[redacted]It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose.Sincerely,Tracy ** S[redacted]
March 31, 2015[redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland, Ohio 44115 RE: [redacted] Revdex.com Complaint No. [redacted] WWR File No. [redacted]Dear [redacted]:The purpose of this letter is to address [redacted]’s complaint...
submitted to the Revdex.com concerning Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above referenced account. I would like to thank you for the opportunity to respond accordingly on behalf of the firm.Allow me to provide a brief narrative of the collection activity that has occurred on the above referenced account. Our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collections and legal services in January 2015. In accordance with the law, we sent [redacted] correspondence advising her of the status of her account.Ultimately attempts to resolve this matter with an appropriate and reasonable payment plan or settlement option were unsuccessful. Therefore our client chose to pursue litigation and [redacted] was properly served via personal service with that lawsuit in accordance with the law. A proper judgment on the above referenced account was ultimately entered on March 13, 2015 in the District Court: [redacted] in [redacted]. We have continued our efforts to collect the judgment from [redacted]
[redacted] but as of today’s date no payments have been received on this matter. Therefore, the judgment has not been satisfied. We acknowledge that [redacted] has advised us of her current financial situation and concerns, therefore we encourage her to contact our supervisor, [redacted] to review her resolution options at 1-[redacted]. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,[redacted]