I ordered and paid for products that were never delivered
I placed an order on 8/25/that totaled $My card was debited that amount on 8/29/The order number is *** and the invoice number is ***The name associated with this sale is ***I received a tracking number and link that shows the products being left with an individual in *** on October 7th 2016.: ***?***
I emailed the support address on 10/12/and never heard back and called on 10/31/
I ordered a product 5/30/and it never arrived I got no tracking number, no communication , no call back 6/21/
Ordered 5/30/No product no tracking number and no call back as of 6/21/They basically stole 51$ from me
After multiple voice messages and emails, Vitadocs is not providing me with a prepaid return label to return products and receive a refund
On 10/3/16, my order *** (quantity *** Low Alcohol ox, Order Total $32.23) was delivered, but it was the wrong orderI called customer service which went straight to voicemail and left a message, and emailed customer service (***) on 10/4/16:
Hello there!
I received my order yesterday in the mail- unfortunately I was shipped the wrong itemI received two of the regular ***, when I ordered (and it is even confirmed in the packing slip) ***, Low AlcoholFor this brand which I am familiar with, the low alcohol version has the words "low alcohol" on the actual label, which it does not have
Please ship me the correct order and confirm before shipment that you are shipping the correct item
Also, please let me know what I should to do ship you back the incorr
I ordered a product on June 19th and as of today, July 14th have not received it or even tracking information, even though I have requested it
On June 19th I placed an order for *** and paid $including shipping I never received any kind of tracking information on it, so finally, after not receiving my product, I emailed them on June 26thSince I did not receive it, on July 5th I called and was told that my order could not be found and someone would call me within hours Since I still hadn't received an email or call, I emailed again on July 11th Today, July 14, 2016,since I STILL have not received my product, my tracking info or a response from the company, I called asking for a refund I was told that the info would be forwarded to the appropriate dept and that if I don't hear from anyone, I would probably have to call AGAIN in day The order number is ***
I ordered bottles of Beta Plus bile salts from them onlinethey had the best price I never got a confirmation, never an emai, but days after I ordered they charged my credit card Another week passed so I finally called them up The girl said that she could not find the order and that someone would call me backthey never did I finally had to dispute the charge with my credit card company Oh by the way, the phone number on the credit card billing statement was disconnectedI had to use the customer service number on the website
On 02/13/and 02/15/(Order XXXXX & XXXXX one around $and the other around $and I have been getting the runaround
On 02/13/I placed order #($31.00) and on or about 02/15/Order#XXXXX for $I called on 02/17/to find out about where is my product spoke to a Niki and I get an email stating Your order #XXXXX has shipped and the tracking information is belowThank you for your business!Shipped on 2/17/using *** Priority: XXXXXXXXXXXXXXXXXXXXXX
Your order #XXXXX has shipped and the tracking information is belowThank you for your business! Shipped on 2/17/using *** Priority: XXXXXXXXXXXXXXXXXXXXXX
Invoice
VitaDocs Inc
*** S *** ***
Suite ** ***
*** *** *** XXXXX
XXX-XXX-XXXX
***
Order: XXXXX
Placed: 2/14/
Shipping: Standard ***
Ship To
*** ***
*** *** ** ** **
*** *** XXXXX
XXXXXXXXXX
***
Bill To
*** ***
*** *** ** *
I ordered something on 11/was charged instantly & still not have received my purchase; no response to my e-mails or calls
I placed online order for one herbal product on 11/05/As per the business website, the purchased items should be shipped with in 3-business daysBut did not After daily tracking *** shows status of pre-shipmentMy order number is ***Tracking number is ***The office NEVER answers phone calls /calls back left voicemail's/replies to e-mails
Product not delivered after nearly two weeks and no response from the company when reaching out to communicate
I placed an order on 7/17/for an item on Vitadocs.comI soon received an automated reply with a poorly formatted invoice stating the item would be shipped via USPS
Several days later, I did not receive the item so I contacted Vitadocs' customer support email asking for a tracking number and an ETA for the deliveryI then received an automated reply with spelling errors saying my inquiry would be reviewed within 1-days
After days and no contact from Vitadocs, I called the toll free number listed in their email and on their website and got a voice message telling me the mailbox was full
So I sent another email and still no responseI it has been nearly two weeks since I placed my orderThankfully my credit card has not been charged, but I would like to know when I will receive my order and if it is not in the next couple of days I would like to cance
I order two bottle of supplement (Brand: ***, Adrenal Complex)for $and never received the productWhen I called their number only a voice mail answeredNo responds to my email either
Product_Or_Service: Design for Health
Order_Number: ***
Followed the return policy and returned an item and was not refunded
On 12/8/my credit card was charged for purchasing item # *** small I received a medium even though the invoice said small
The return policy was followed with order # *** written on the return package that had the unused original packaging *** The returned was with first class mail Jan 28, per the return policy I have not been refunded the cos
t of $and the cost of return mail of $I have left multiple voicemails and e-mails through VitaDocs web site and have had no replies I would like a refund on my credit card or with a check for the purchase cost and the return mail cost since it was not my error
No customer service, charge what they want, do not deliver at all and when finally they do, it's wrong!
Just like every other review, they are rippoff artists! They change the amount you are supposed to be charged, and they don't answer their voice mails or emails EVER!! ( of which I sent half a dozen of each) After weeks, they finally shipped a partial order, and the other part I was overcharged forNow I am spending valuable time arguing with my bank over this, as these people can't be dealt withTERRIBLE COMPANY IN MANY MANY WAYS!!!
This is a horrible businessI ordered quite a large order weeks ago and have not received my order nor have they responded to my phone calls or my emails
wondering what to do to get my money back
I placed an order with VitaDocs, paid in fullnever received my order, tracking number was fakeCalled many times, no one wants to resolve it
I placed an order on line with VitaDocs on 6/2/& paid in full, received confirmation of my order & shipping with no tracking numberI called on June 13th and asked them to email me the tracking number but never received it as promisedNext day June 14th I called again and asked for a tracking number which I was able to get and I was informed that my package went out on the 11th 2nd day priority mail and I should be getting my package by Wednesday 15thAfter I got off the phone I called the post office myself trying to track the package but the post office informed me that this tracking number was generated on line but they never got the package for shippingI called back VitaDocs & asked to speak to someone regarding this issue they said that they will take my name and MARK IT URGENT FOR THEIR SUPPERVISOR & they will call me backFrid
1/26/ordered *** 90tabs @ $+ shipping Made 2-calls for C/S & emails re failure to deliver
No answers, no product
As of today, February 2016, no product delivered, though *** ** is only hours from *** Nevada, and no courtesy call from Customer Service either by phone or email
Purchased with current *** ***
The telephone operators are Receptionists only; they refuse to patch one through to Customer Service I want the product within
two days of your filing complaint with them
Thank you
VD *** sent me only half of my order.I did not receive The *** worth $of my orderThey have cancelled my order without refund
VD *** sent me only half of my orderThat was the*** oilI did not receive The *** worth $of my order.First the seller sent me a tracking number that *** said represented a shipping request that the seller never gave the package toWhen I emailed the seller, the seller used this tracking number to send me the cheaper part of my order which was the two bottles of* oilI have sent the seller four emails without any responseI read reviews of this seller and found out they have done this to many other customers.Transaction #***
-$USD
3/31/08:PDT
VD *** **
***
Simply Do not buy from Vitadocs They do not answer their phone call and return phone calls of concern They say they have 100% return policy I returned my vitamins because the sent them to me after I cancelled due to continual delays and never responding to multiple emails and calls I returned the box unopened and they have not returned my $ I had to call my credit card company to get restitution They should not be in business as far as I am concerned
I placed an order on 7/5/for two bottles of ***My credit card was chargedIt has now been over 3-weeks without delivery
I placed an on-line order for two bottles of *** on 7/5/16, and charged to my credit cardAfter 2-weeks, I still had not received the order (#***)I contacted the customer service phone number on 7/18/and was advised that they could not access my order # via my name or order #, but that they would pass the message on to the customer service support teamThe woman would not give me the team support phone # thoughAdditionally, I have forwarded e-mails to the customer service e-mail I was directed toI have received no response to any of these requests for the status of my orderI contacted the company again today via telephone and the message indicated that the mailbox was full and the system hung up on me
I ordered Paleo meal from VitaDocs Incbecause their prices were lower than everyone elseIt took two weeks to receive my order, but was well worth the waitI will definitely reorder with them again
Part of merchandise ordered in May was never delivered, no refund was issued, and company did not respond to any of my inquiries
On May 24, 2016, I ordered bottles of *** tablets, bottles of *** softgels, and bottles of *** vcaps for a total cost of $ Their Order Nowas *** and I paid through my *** The first two items were delivered shortly after they were shipped on June A hand-written note on the enclosed receipt (Invoice No***) pointed to the third item stating "Will ship separate." I have never received the third item I emailed the company July about my missing items, I submitted an inquiry about them on August through the company's website, and I called and left a message on the company's voicemail system in the afternoon of May I have heard nothing back from the company
I ordered and paid for products that were never delivered
I placed an order on 8/25/that totaled $My card was debited that amount on 8/29/The order number is *** and the invoice number is ***The name associated with this sale is ***I received a tracking number and link that shows the products being left with an individual in *** on October 7th 2016.: ***?***
I emailed the support address on 10/12/and never heard back and called on 10/31/
I ordered a product 5/30/and it never arrived I got no tracking number, no communication , no call back 6/21/
Ordered 5/30/No product no tracking number and no call back as of 6/21/They basically stole 51$ from me
After multiple voice messages and emails, Vitadocs is not providing me with a prepaid return label to return products and receive a refund
On 10/3/16, my order *** (quantity *** Low Alcohol ox, Order Total $32.23) was delivered, but it was the wrong orderI called customer service which went straight to voicemail and left a message, and emailed customer service (***) on 10/4/16:
Hello there!
I received my order yesterday in the mail- unfortunately I was shipped the wrong itemI received two of the regular ***, when I ordered (and it is even confirmed in the packing slip) ***, Low AlcoholFor this brand which I am familiar with, the low alcohol version has the words "low alcohol" on the actual label, which it does not have
Please ship me the correct order and confirm before shipment that you are shipping the correct item
Also, please let me know what I should to do ship you back the incorr
I ordered a product on June 19th and as of today, July 14th have not received it or even tracking information, even though I have requested it
On June 19th I placed an order for *** and paid $including shipping I never received any kind of tracking information on it, so finally, after not receiving my product, I emailed them on June 26thSince I did not receive it, on July 5th I called and was told that my order could not be found and someone would call me within hours Since I still hadn't received an email or call, I emailed again on July 11th Today, July 14, 2016,since I STILL have not received my product, my tracking info or a response from the company, I called asking for a refund I was told that the info would be forwarded to the appropriate dept and that if I don't hear from anyone, I would probably have to call AGAIN in day The order number is ***
I ordered bottles of Beta Plus bile salts from them onlinethey had the best price I never got a confirmation, never an emai, but days after I ordered they charged my credit card Another week passed so I finally called them up The girl said that she could not find the order and that someone would call me backthey never did I finally had to dispute the charge with my credit card company Oh by the way, the phone number on the credit card billing statement was disconnectedI had to use the customer service number on the website
On 02/13/and 02/15/(Order XXXXX & XXXXX one around $and the other around $and I have been getting the runaround
On 02/13/I placed order #($31.00) and on or about 02/15/Order#XXXXX for $I called on 02/17/to find out about where is my product spoke to a Niki and I get an email stating Your order #XXXXX has shipped and the tracking information is belowThank you for your business!Shipped on 2/17/using *** Priority: XXXXXXXXXXXXXXXXXXXXXX
Your order #XXXXX has shipped and the tracking information is belowThank you for your business! Shipped on 2/17/using *** Priority: XXXXXXXXXXXXXXXXXXXXXX
Invoice
VitaDocs Inc
*** S *** ***
Suite ** ***
*** *** *** XXXXX
XXX-XXX-XXXX
***
Order: XXXXX
Placed: 2/14/
Shipping: Standard ***
Ship To
*** ***
*** *** ** ** **
*** *** XXXXX
XXXXXXXXXX
***
Bill To
*** ***
*** *** ** *
I ordered something on 11/was charged instantly & still not have received my purchase; no response to my e-mails or calls
I placed online order for one herbal product on 11/05/As per the business website, the purchased items should be shipped with in 3-business daysBut did not After daily tracking *** shows status of pre-shipmentMy order number is ***Tracking number is ***The office NEVER answers phone calls /calls back left voicemail's/replies to e-mails
Product not delivered after nearly two weeks and no response from the company when reaching out to communicate
I placed an order on 7/17/for an item on Vitadocs.comI soon received an automated reply with a poorly formatted invoice stating the item would be shipped via USPS
Several days later, I did not receive the item so I contacted Vitadocs' customer support email asking for a tracking number and an ETA for the deliveryI then received an automated reply with spelling errors saying my inquiry would be reviewed within 1-days
After days and no contact from Vitadocs, I called the toll free number listed in their email and on their website and got a voice message telling me the mailbox was full
So I sent another email and still no responseI it has been nearly two weeks since I placed my orderThankfully my credit card has not been charged, but I would like to know when I will receive my order and if it is not in the next couple of days I would like to cance
I order two bottle of supplement (Brand: ***, Adrenal Complex)for $and never received the productWhen I called their number only a voice mail answeredNo responds to my email either
Product_Or_Service: Design for Health
Order_Number: ***
Followed the return policy and returned an item and was not refunded
On 12/8/my credit card was charged for purchasing item # *** small I received a medium even though the invoice said small
The return policy was followed with order # *** written on the return package that had the unused original packaging *** The returned was with first class mail Jan 28, per the return policy I have not been refunded the cos
t of $and the cost of return mail of $I have left multiple voicemails and e-mails through VitaDocs web site and have had no replies I would like a refund on my credit card or with a check for the purchase cost and the return mail cost since it was not my error
No customer service, charge what they want, do not deliver at all and when finally they do, it's wrong!
Just like every other review, they are rippoff artists! They change the amount you are supposed to be charged, and they don't answer their voice mails or emails EVER!! ( of which I sent half a dozen of each) After weeks, they finally shipped a partial order, and the other part I was overcharged forNow I am spending valuable time arguing with my bank over this, as these people can't be dealt withTERRIBLE COMPANY IN MANY MANY WAYS!!!
This is a horrible businessI ordered quite a large order weeks ago and have not received my order nor have they responded to my phone calls or my emails
wondering what to do to get my money back
I placed an order with VitaDocs, paid in fullnever received my order, tracking number was fakeCalled many times, no one wants to resolve it
I placed an order on line with VitaDocs on 6/2/& paid in full, received confirmation of my order & shipping with no tracking numberI called on June 13th and asked them to email me the tracking number but never received it as promisedNext day June 14th I called again and asked for a tracking number which I was able to get and I was informed that my package went out on the 11th 2nd day priority mail and I should be getting my package by Wednesday 15thAfter I got off the phone I called the post office myself trying to track the package but the post office informed me that this tracking number was generated on line but they never got the package for shippingI called back VitaDocs & asked to speak to someone regarding this issue they said that they will take my name and MARK IT URGENT FOR THEIR SUPPERVISOR & they will call me backFrid
1/26/ordered *** 90tabs @ $+ shipping Made 2-calls for C/S & emails re failure to deliver
No answers, no product
As of today, February 2016, no product delivered, though *** ** is only hours from *** Nevada, and no courtesy call from Customer Service either by phone or email
Purchased with current *** ***
The telephone operators are Receptionists only; they refuse to patch one through to Customer Service I want the product within
two days of your filing complaint with them
Thank you
VD *** sent me only half of my order.I did not receive The *** worth $of my orderThey have cancelled my order without refund
* oilI have sent the seller four emails without any responseI read reviews of this seller and found out they have done this to many other customers.Transaction #***
VD *** sent me only half of my orderThat was the*** oilI did not receive The *** worth $of my order.First the seller sent me a tracking number that *** said represented a shipping request that the seller never gave the package toWhen I emailed the seller, the seller used this tracking number to send me the cheaper part of my order which was the two bottles of
-$USD
3/31/08:PDT
VD *** **
***
Simply Do not buy from Vitadocs They do not answer their phone call and return phone calls of concern They say they have 100% return policy I returned my vitamins because the sent them to me after I cancelled due to continual delays and never responding to multiple emails and calls I returned the box unopened and they have not returned my $ I had to call my credit card company to get restitution They should not be in business as far as I am concerned
No product delivered after item was paid
No product delivered after item was paid
I placed an order on 7/5/for two bottles of ***My credit card was chargedIt has now been over 3-weeks without delivery
I placed an on-line order for two bottles of *** on 7/5/16, and charged to my credit cardAfter 2-weeks, I still had not received the order (#***)I contacted the customer service phone number on 7/18/and was advised that they could not access my order # via my name or order #, but that they would pass the message on to the customer service support teamThe woman would not give me the team support phone # thoughAdditionally, I have forwarded e-mails to the customer service e-mail I was directed toI have received no response to any of these requests for the status of my orderI contacted the company again today via telephone and the message indicated that the mailbox was full and the system hung up on me
I ordered Paleo meal from VitaDocs Incbecause their prices were lower than everyone elseIt took two weeks to receive my order, but was well worth the waitI will definitely reorder with them again
Part of merchandise ordered in May was never delivered, no refund was issued, and company did not respond to any of my inquiries
On May 24, 2016, I ordered bottles of *** tablets, bottles of *** softgels, and bottles of *** vcaps for a total cost of $ Their Order Nowas *** and I paid through my *** The first two items were delivered shortly after they were shipped on June A hand-written note on the enclosed receipt (Invoice No***) pointed to the third item stating "Will ship separate." I have never received the third item I emailed the company July about my missing items, I submitted an inquiry about them on August through the company's website, and I called and left a message on the company's voicemail system in the afternoon of May I have heard nothing back from the company