VIP Talent Connect

March 30, 2014
To Whom it May Concern:This is in regards to [redacted], Please find correspondence between [redacted] and Hosted Contact Solutions, [redacted] carrie into our office located at [redacted], PA to receive information...

and details regarding our services offered and prices for our packages [redacted] decided to willingly have his portfolio listed on our website and pay for our servicesEXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY EXHIBITC: [redacted] portfolio uploaded onto our site, Marketing material provided EXHIBITD: Signed swiped CC receipts in addition to Credit card imprints signed at time of transaction. EXHIBITE: Copies of [redacted] Credit Card used in this transaction EXHIBITF: [redacted] signed with [redacted] ([redacted]) His fees covered his marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts,• EXHIBIT G. Measurements for [redacted] were taken in our office in addition to images used by our company photographers * EXHIBITH: Electronic ReportThis was an electronic transaction to be marketed on our site. NOT a SHIP TO service. Proof of Delivery our ELECTRONIC REPORT Service .This product was rendered instantaneously. This is intellectual property via website marketing,There will be no further charges to this account. We consider this case closed. [redacted] .Thank You

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
When I went there with my fiance to resolve the matter amicably and to understand why$350 was taken from me, and I didn't not get any service, the receptionist rejected me and ask me to leave immediately as always that noone is there to talk to me. I was so frustrated that I insisted. Then [redacted] came out. I was surprised. I was told by the receptionist that she is not there. They even call the cop on me to make up story. 
I have been treated unjustly and humiliated. 
Then I had to play the diplomacy and act like I am Ok. Because the cop will believe every single lie from them since I am in their office. 
I spoke with them about the cancelation of the service same day we met the first time. And the 350 dollars was taken still 6 days after. And also I showed them the copy of the receipt I have is different from the one they submitted to my bank. I tried to get explanation on that. Instead they call the cop.
They told me that they cannot reimburse me. That I have to Take to do the photoshoot to be compensated with the money. 
I told them I have moved out of [redacted] and no longer interested. 
Just not to get in an argument with them. I left the office and apologize for the tension. I knew at that point that they don't want to give my money back and I will be wrongly accused of false things when the cop arrived. 
I left the office calmly knowing that I have to search for professional help from my bank and Revdex.com.
They have no right to treat me as they did because I have an accent. And I feel like I am being forced to do what I don't want to do. 
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  VIP Talent did not provide the services that they verbalized that they would render. VIP sole me on the guarantee that they would have a professional photographer from New York city take my photographs and a professional makeup artist.  On the day of my shoot I asked the photographer that was present, "How long have you been working with VIP?"  His response was, "They called me yesterday and asked me if I was available to take some photos."  I asked him, "Are you from New York?"  He said, "No.  I live here in the [redacted] area."  So by that, VIP breached their contract with me and as a result the photos that were taken were of low quality and unsatisfactory.  The makeup was not don well either.  For that reason, I would like a full refund for the photos.  I was sent out on two go-sees during seven months I was represented by them.  One of the two go-sees was a wrong casting for me.  I traveled from Philadelphia to New York for a wig commercial/demo.  The models that the wig representatives were looking for had to have at least shoulder-length hair and be thinning hair or balding in spots.  I do not and did not fit the profile.  It was a waste of my time and money.  VIP said they would refund one thing which was my last web maintenance fee which they debited monthly from my account and they have not.  After requesting that they cease and desist the automatic withdrawn as they want it done, they continued to debt my account.  And for the rest of it, I want a full refund because they failed to get me work, they failed to take good pictures.  If they thought I was too old, they should not have taken my money to begin with.  And also, I am sure they are braking some law now as they included my debit card in their fax to you.  Now my credit card info is on the internet for the world to see.   
They were also insulting to me when I expressed my disappointment and dislike for the photos that were taken by them.  [redacted] wrote me a nasty letter in response to my filing a complaint with you and in it she said. that the Revdex.com are terrorists and that you have links with terrorists.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
Regards,I absolutely never made any threats to come there , that is ludicrous.  that is a tactic to scare me of. you are a liar I have the proof my bank statements that I used to cards to pay for my initial portfolio. so everything you just said is a lie again. bbq please keep this case open against them. I believe you see now to what a scam artist she is and exactly what there capable of. other people should be aware. you show here from my lawer and thanks for every thing you sent now I have all the proof of your lies and you Sterling my money. you called the police that's rich. What did you send yourself an email pretending to be me.because I never threatened you in any way. I only wanted my 400 dollars back you stole now I will see you in court for that and all the pain and suffering you caused me.

January 25, 2017To Whom It May Concern:Please see attached correspondence from January 25, 2017. We have contacted the local police because [redacted] has threatened to come up to our office and cause harm. We have named both [redacted] in addition to the Revdex.com aka Revdex.com to our local precinct, [redacted]'s actions are inexcusable and the Revdex.com has allowed it to happen. Both parties will be included in this legal matter. [redacted] was a member of our company almost 3 years ago. All services were rendered; contract was signed in addition to our cancellation policy. [redacted] originally gave us one credit card number for all transactions and then updated the information either on his own or with our staff. It is impossible to guess [redacted]'s 16 digit credit card number in addition to expiration date nor does a bank supply a merchant with them. [redacted]'s blatant lies are humorous to think we got the credit card information any other way. Our billing software requires 16 digit card number, expiration date, CVV2 number in addition to correct billing address. We are not mind readers. [redacted] has taken this too far. Any further correspondence between Revdex.com and our company will result in legal action.[redacted]'s slanderous comments regarding my business are inexcusable and are actually considered defamation in addition to slander. Per his own paperwork he signed off on, his comments that we would not cancel his monthly billing and kept charging him are ludacris not to mention illegal. I do not know if it is stupidity on his part, but he signed off or our cancellation policy in multiple places that all cancellations MUST BE FAXED TO OUR ACCOUNTING DEPARTMENT. If he could provide proof of this in writing, would be obligated to give a credit where credit is due. Telling me that he called is all hearsay. Please ask [redacted] to provide documentation IN WRITING to back his claims. If he would like to have a copy of his signed agreement in addition to his cancellation policy would be happy to resendThe company has been the same company for the past 10 years. The company has never changed nor have we changed names. We still have the same address, products, email addresses, phone numbers. We have grown to offer more products and services like [redacted] ie: [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted] etc..all owned by [redacted]. I am 100% certain [redacted] was also insinuate that [redacted] had changed its name as well. Our company is part of 5 Broadway shows that have won 6 TONY awards and have been featured in [redacted] and [redacted]. Our company has also expanded to Los Angeles. Again, [redacted]'s Comments about changing the names are uneducated. We are happy to grow like any business would and can now offer more products to our talent worldwide.Again [redacted]'s own biased personal opinions about our company are filled with nothing but hatred and animosity towards us. The Revdex.com has allowed this emotionally unstable former client to slander our company therefore the Revdex.com is also liable for these slanderous defamatory comments. Our company will do everything in our legal rights to protect our brand. Ignorance is not an excuse for stupidity.Do not take my kindness as weakness. I will not tolerate any further derogatory comments from [redacted], [redacted] could not follow our explicit cancellation policy. He is making every excuse to slander my company in writing and on the internet. I will hold the Revdex.com accountable for any loss earnings and emotional distress to my staff, my talent etc. I have forwarded this and all correspondences from [redacted] and the Revdex.com to my attorney. The Revdex.com has all of the documentation from our company and this is wasting time because [redacted] is incompetent. I will not waste another second rebutting [redacted]'s accusations. Again if he can provide proof this was cancelled acorning to our policy in his signed agreement will be happy to credit him. Until he can do this, I refuse to waste another second or thought of this.In conclusion, all services were rendered from 2.5 years ago. Third party tech fees, professional photographers, makeup and hair stylists etc. Because of [redacted]'s lack of success in this industry we feel that this is his way to vindicate us. Again [redacted] can provide proof he cancelled and we will end it. If the Company receives one more intimidating letter or threat from the Revdex.com or [redacted] I will not hold back from taking both parties to court. Again [redacted] is entitled to his personal opinion. We cannot guarantee any amount of success, We have over 7000 success stories since our company opened its doors. [redacted] did not use our services to the best of his ability, turned castings and did not submit himself to any of our casting opportunities that we offered on the website that he paid for. I cannot force [redacted] to be successful, Perhaps [redacted] should find a new hobby,

August 12, 2014
To Whom It May Concern:This is in regards to [redacted]. Please find correspondence between [redacted] and Hosted Contact Solutions. [redacted] came into our office located at [redacted], PA to receive information...

and details regarding our services offered and prices for our packages [redacted] decided to willingly have her portfolio sisted on our website and pay for our services• EXHIBITA: [redacted] photos were taken at our office.• EXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY• EXHIBITC: [redacted] portfolio uploaded onto our shoe, Marketing material provided• EXHIBIT D: Signed swiped CC receipts In addition to Credit card imprints signed at time of transaction,• EXHIB/T E: Copies of [redacted]'s Credit Card used in her transaction• EXHIBITF. [redacted] signed with [redacted] Model Management ([redacted]) Her fees covered Her marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top Industry experts,• EXHIBIT G. Measurements for [redacted] were taken in our office in addition to images used by our company photographs• EXHIBITH: Electronic Report There was an electronic transaction to be marketed on our site. NOT a “SHIP TO" service. Proof of Delivery is on our ELECTRONIC REPORT that service was Indeed rendered.Their product was rendered instantaneously. There is intellectual property via website marketing.There will be no further charges to their account all fees and deposits are non-refundable as per her signed agreement. All services were rendered we consider this case closed.Thank YouAlycia K[redacted] S CEO Hosted Contact Solutions

December 10, 2016To Whom it May Concern:This is in regards to [redacted]. Please find correspondence between [redacted] and Hosted Contact Solutions [redacted] came into our office on 05/24/2012 (4 years ago) located at [redacted], Philadelphia, PA to receive information and details...

regarding our services offered and prices for our packages, [redacted] decided to purchase a portfolio listed on our website and pay for our services. Please note from signed paperwork all services have been rendered and we have a NO REFUND POLICY EXHIBIT A: Credit card imprint for [redacted] ending in [redacted]EXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY. If [redacted] would like to cancel [redacted] signed off that he understood that all cancellations must be done via WRITING and must be faxed to the number provided. [redacted], Had [redacted] called the office to cancel, Our receptionist, would have advised him per his signed contract that a fax letter of cancellation must be sent to our accounting department 30 days prior to his next billing cycle, (Please see both Credit card payment billing form in addition to our Kaback Model Management technology Website Submittal Form) both were initialed and signed off that he understood the cancellation policy.EXHIBIT C: [redacted] uploaded onto our site. Marketing material providedEXHIBIT D: [redacted] was PRESENT in our office during.  At that time all paperwork was discussed, read thoroughly and signed. In addition to a credit card receipt that was initialed by [redacted] that all services were rendered and all services are NON REFUNDABLE.EXHIBIT E: Copies of [redacted]'s Credit Card used this transaction. EXHIBIT F: [redacted] signed with Kaback Model Management (KMM) His fees covered her marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts. [redacted] paid for professional photography and all services were rendered. If [redacted] had an issue with our 4rd party fees he could have gone anywhere to purchase photos. We do not dictate what our photographer, makeup artist and stylist charge. Again this is a 3rd party fee, All services were rendered. The name of our company has always been the same HOSTED CONTACT SOLUTIONS, LLC[redacted] never cancelled his services. He actually owes the Company for UNPAID tech fees for 15 months ($39.95/month totaling $599.25. Everytime our AUTOMATED System attempted to charge his card that declined for insufficient funds, [redacted] was sent an email to the email address we have on file. From September 24, 2013 October 24, 2014 all those months [redacted]'s card was not charged for Services rendered. 47 separate email attempts automatically generated from our subscription based billing software were sent to [redacted]. He never responded to any of our emails. We are not mind readers, per his signed paperwork, he signed up for our services and did not pay, nor did he cancel according to his written contract he signed off on. On December 20, 2014 [redacted] called our office and requested a change to his monthly credit card on file from card ending in 4762 to 4429. [redacted] had to provide the company with the 16 digit CC number, expiration date and CVV2 code in order for our monthly subscription to update his CC. My successful company has been part of 5 Broadway shows that have won 6 TONY awards. We were recently in [redacted] magazine, [redacted] and [redacted]'s slanderous statements will not be tolerated. He owes the company 15 months of back service fees based on his signed executed contract. I am providing paperwork and invoices not collected.[redacted] must remit payment for 15 months of service based on his contract for NON PAYMENTPlease have Brad Cole make a check payable to Hosted Contact Solutions in the amount of $599.25 for non payment for services rendered.This product was rendered instantaneously. This is intellectual property via website marketing.There will be no further charges to this account.Thank you, Alycia K CEO

Review: After paying part of the membership fee, I found out The It Factor was not as honest of a company as they claimed to be. I decided to discontinue services (this took place within 30 days of the next payment date as it should have.) The fax letter sent to their cancellation department clearly stated I no longer wanted money taken out of my account. The next month, another payment was posted to my account. When I called to speak with a manager, the receptionist refused to connect me unless I sent a copy of my bank statements for "proof" that the company took another payment from my account... really? A few phone calls later, the company agreed to refund my money. Two weeks later, here I am calling about my refund because I have yet to receive it. When I finally got in contact with the lady that agreed to refund my money she told me they were no longer refunding my money (although it had been 2 weeks and no one called to relate this message to me) because I had signed the payment voucher and basically gave them the right to post another payment to my account. I understand I might have signed my name, but I read the contract and as long as I canceled within the 30 days-- which I did-- I was entitled to not having any more money taken out of my account. Even if I hadn't canceled within the 30 days, someone was to call me a day before the payment was due (according to the contact) and of course I didn't receive a call. The company claimed they didn't need my funds, yet here they are refusing to refund my money. A lot of things seem odd with the company and I hope to warn others of their dishonest attempts of taking cash from young people who are just trying to follow their dreams.Desired Settlement: I would like my money refunded. I have done nothing wrong to the company and according to my paperwork, the second payment should have never even left my back account to begin with. The company took money from me without permission, yet I received absolutely nothing from the company except a huge headache.

Business

Response:

See Attachment:

Business

Response:

See Attachment:

Review: The [redacted] Productions, [redacted] Model Management, the whole thing. is one BIG SCAM!!!! If only I had realized sooner and used my common sense but I was pulled in and walked all over just like so many others. Ever since I was young I have been dreaming of a career in the entertainment industry and to have a shot at modeling was amazing. So when I was offered a contract to model of course I was excited and was lured into the opportunity. But if someone thinks you are talented they shouldn't be asking you for money. I should have ran away then but I was sweet talked and made to feel like I was someone special and that I had to sign a contract that day or someone else would replace me because the business is cut throat and you only get so many opportunities. Maybe this was my chance I thought. So I handed over $200 that day and was told that the total price to be marketed and put on their site was $695!!!!!! I thought that was an insane amount of money but I was told all about how it was for promoting me and I would be made a digital portfolio(which consisted of a crappy snapshot of me in their hallway and my stats). I was allowed to be put on a payment plan to make it easier to pay but the $695 wasn't even the end of the costs. Every month I was told I would be charged $39.95 for online hosting which was ridiculous. I was supposed to have access to job postings on their site which were non-existent and my booking agent I was assigned told me that I would be sent castings that I was a match for. After that first meeting and that crappy snapshot was taken I was told I needed professional images for my portfolio. They would not allow you to go elsewhere or these images. I was pressured into buying one of their picture packages. The package I bought was the smallest package and it cost me $395!!!! The photos were taken behind their building in the parking lot. By now I was seeing that this company was not what they said they were when I first walked in. I was not being sent on jobs. I was told that if I ever booked a job that they took 20% of my paycheck. DIDN'T THEY ALREADY TAKE ENOUGH OF MY MONEY? When I finally got sent on ONE job in June of 2013 I waited patiently to get my first paycheck. I was told it could take up to 100 days because they have to process it and take their cut and they only sent paychecks out once a month. Well I emailed after 6 months of no payment and was told to wait. I have emailed and called and have just been given the shuffle from person to person. I even get calls from them trying to recruit me which is pathetic that they don't even know who their own models are. That is how terrible the staff is, they just don't even care. It has been OVER A YEAR, I have been getting charged $39.95 a month for no reason, have had no jobs come in and I am left angry and extremely frustrated at a company that makes false promises and is in business for scamming hopeful people trying to achieve their dreams out of all their money.Desired Settlement: I can't stand that this company is practicing deceitful and misleading methods. I was fooled into paying large amounts of money and made false promises. I want to be refunded for being scammed by this company. I did not receive representation from a quality agency. I was not represented at all for that matter. I was drained of all my money and ignored. My "photoshoot" was disrespectful to me. I would like a refund from the fake excuse of a business they claim to be. I also want to finally be paid for the work I did. I would greatly appreciate this. It is long overdue.

Business

Response:

August 12, 2014To Whom It May Concern:This is in regards to [redacted]. Please find correspondence between [redacted] and Hosted Contact Solutions. [redacted] came into our office located at [redacted], PA to receive information and details regarding our services offered and prices for our packages [redacted] decided to willingly have her portfolio sisted on our website and pay for our services• EXHIBITA: [redacted] photos were taken at our office.• EXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY• EXHIBITC: [redacted] portfolio uploaded onto our shoe, Marketing material provided• EXHIBIT D: Signed swiped CC receipts In addition to Credit card imprints signed at time of transaction,• EXHIB/T E: Copies of [redacted]'s Credit Card used in her transaction• EXHIBITF. [redacted] signed with [redacted] Model Management ([redacted]) Her fees covered Her marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top Industry experts,• EXHIBIT G. Measurements for [redacted] were taken in our office in addition to images used by our company photographs• EXHIBITH: Electronic Report There was an electronic transaction to be marketed on our site. NOT a “SHIP TO" service. Proof of Delivery is on our ELECTRONIC REPORT that service was Indeed rendered.Their product was rendered instantaneously. There is intellectual property via website marketing.There will be no further charges to their account all fees and deposits are non-refundable as per her signed agreement. All services were rendered we consider this case closed.Thank YouAlycia K[redacted] S CEO Hosted Contact Solutions

Review: I submitted my head-shot to the it factor online and was called in for an interview. I sat down with [redacted] and she played me a video on the computer for me to watch and left the room. After several minutes she returns saying all the right things and wants me to pay money. I have been to these types of interviews before and they all say the same thing. So as soon as she asked for money I should have left right then and there. She wants money for some kind of networking party in New York thats over $1000.00 and so I told her that I can't afford anything. so she says she cuts me a break and wants to put me on [redacted] website for modeling and that's not what I was there for I wanted to be an actor. I needed representation not to be on a website from someone who isn't an agency. She was somewhat aggressive and now wanted $500. Who asks for money up front when they say they can get you acting jobs and still get a percentage of that? Scammers thats who!!!! So she told me to come back in a week for another interview so I did, I shouldn't have. Now im with someone else and her name is robin. This one was really nasty!!!! She wants money as well. She goes on and on about how celebrities all have to front money no matter how famous they are. so I kept telling her I don't have any money cause I really don't. I was collecting unemployment and she wanted to know when my next check was to put a down payment. Then wanted to know how my family feels about me trying to be an actor so I can tell her they are supportive so she wanted me to call my mother and ask her for a credit card number over the phone. CRAZY!!!!!!!!!! If they were so sure I was going to make money with them, then why do they need $500, her excuse was they wanted to make sure I was taking them serious! ok im going to give someone $500 and not show up to any auditions and make money. They are sick! So I ended up giving them a credit card so they would take $10 a month every month til the $500 was paid off. Sounds ridiculous I know, but if they are as good as they say they are I could pay that off with one job. Now it was set up for me to meet with [redacted] their booking department. I sat with her for about half an hour on what [redacted] does and what il need to do and not do and all the ins and outs of starting into the business and once again I heard this all before and finally we agreed on that $10 a month isn't going to cut it cause its just a stupid idea to them to pay such little and that once I come up with the total $500 then we can start. So I left there knowing I do not have and cannot come up with that kind of money so I wasn't returning there. That was Jan 30th 2014. I was billed on my card the fallowing month for $10. I called and they told me to fax a letter in saying im no longer with them and no longer will be. I also put a block on my card so this wouldn't happen again and the refund can go on the card. A month goes by and no refund. So I called my credit card and they said they would take care of it and I saw the credit back on the card. I took the block off the card cause I needed it and sure enough a month later $10 was charged. Here my credit card couldn't really refund me the first $10 cause those scammers gave them a copy of a contract that I have nothing to do with anymore and now $20 has gone to them. Really they really need $20 from me? well I guess that's why they call them scammers. I then called them and this time I spoke to robin the crazy one from the second interview and this chick just gets nastier!!!! She will not give me my money back and kept saying the credit card company has to take care of it now, but from the credit cards point of view theres nothing else they can do they think im still with [redacted] because of a stupid piece of paper when I haven't been there since Jan 30th. Well this was a lesson that cost me and lesson learned cause I had to order another credit card and that's the end of them. I know people have been scammed from them and many other companies like them by larger amounts but I really need that money back and shame on them from stealing!!!!!!Desired Settlement: $20 for the two transactions and $15 for the new card I had to order. $35

Business

Response:

March 30, 2014To Whom it May Concern:This is in regards to [redacted], Please find correspondence between [redacted] and Hosted Contact Solutions, [redacted] carrie into our office located at [redacted], PA to receive information and details regarding our services offered and prices for our packages [redacted] decided to willingly have his portfolio listed on our website and pay for our servicesEXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY EXHIBITC: [redacted] portfolio uploaded onto our site, Marketing material provided EXHIBITD: Signed swiped CC receipts in addition to Credit card imprints signed at time of transaction. EXHIBITE: Copies of [redacted] Credit Card used in this transaction EXHIBITF: [redacted] signed with [redacted] ([redacted]) His fees covered his marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts,• EXHIBIT G. Measurements for [redacted] were taken in our office in addition to images used by our company photographers * EXHIBITH: Electronic ReportThis was an electronic transaction to be marketed on our site. NOT a SHIP TO service. Proof of Delivery our ELECTRONIC REPORT Service .This product was rendered instantaneously. This is intellectual property via website marketing,There will be no further charges to this account. We consider this case closed. [redacted] .Thank You

Review: I was looking for a modeling agency for my toddler daughter [redacted], for commercial work. I came across The It Factor, and emailed my information, along with my daughter's information to the company. They scheduled us to come in, but we ended up waiting for almost 4 hours before we even gotten an interview. One of the young ladies started talking to my daughter, I guess to get a feel for her. Once the ice was broken, she then mentioned the costs, which was a BIG surprise since they didn't say anything about paying upfront fees. I was under the impression that if they get her work, they will take their fees that way. However, I communicated where you do have to invest in some things, but once I told the young lady that I wanted to think about it, she stated that they need an answer at that point. Which I started to feel a bit pressured. I told them all I had was 20 dollars. I then saw someone else who took y credit card information, and set the remaining payments off 100 dollars to be debited from my account. After I slept on it, I contacted them, and spoke to the receptionist who stated the owner wasn't there, and that she will make sure that they get are aware that I no longer want to do business with this company. I typed, and attached a letter to the company letting them know this as well, but they still went ahead and took my money out of my account. I received an email from the owner, who stilled didn't mention on how she was going to be issuing a refund. Every time I call, she's not there, and when I did hear from her, it was via email. This company is unprofessional, and at this point I want my deposit, and payment back as soon as possible.Desired Settlement: I would like to get a full refund of the 100 dollars that was debited from my account, along with my deposit of 20 dollars back. This company should not be in business, and should be stopped from scamming others.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: This has nothing to really do with having my signatures, and accepting the terms at that time. After sleeping on it, and noticed how they did business,this was not a business that I wanted my daughter to be involved with. I was informed that if I didn't want to move forward, to give them a call at least 48 hours before the first payment were to be drafted, I will have no further obligations. I actually called, spoke to a [redacted] (not sure), who reassured me that she will let [redacted] know that I didn't want to work with the company at that time, and she said I didn't have to worry about the payments coming out. I also followed up with the written letter just to make sure [redacted] gets it. I kept calling to confirm, and every time I called she was NEVER available to speak to me. I called prior to reporting this, just to see if she would refund my account, and it was like they had me on a list for people they don't wish to speak to because once I said my name, there was a pause, and then 'no' she's not available. I feel this company forces people to pay something at that moment, and once they have your credit card information, they WILL take your money. At this time, I'm requesting a 'FULL' refund.

Regards,

Review: VIP Talent Connect failed to honor their agreement to provide a professional photographer from New York City to take my photographs. VIP failed to refund monies for photographs taken. VIP failed to refund maintenance fees for website. VIP failed to find work for me in a seven-month time period. VIP, when I asked for a refund, debased me by telling me that I must not think of my self as beautiful because I was unsatisfied with the quality of the photos. VIP is nothing but a scam. They took my money and gave nothing in return. I am seeking full restitution of $1,909.60. $895 for photos, $734.95 for a website and $279.65 for maintenance of website from January 2013 through July 2013.

I still have no pics because I now have not the money to pay for pics.Desired Settlement: I would like a refund of all moneys paid, for VIP to be scrutinized by Revdex.com or even to be shut down because they are unscrupulous. They prey on peoples' hopes and dreams and take them for what they have to make those dreams come true leaving them with nothing while they get rich. Or bring them up on criminal charges

Business

Response:

January 24, 2013To Whom It May Concern: This is in regards to ID: [redacted], Please find correspondence between [redacted] and [redacted]. [redacted] paid for her marketing portfolio to be listed on [redacted] Model Management. [redacted] also purchased a professional photo-shoot. She felt as though her pictures did not make her look "young". [redacted] is still trying to use professional photos of herself from 15-20 years ago. )• ExHIBITA; customer signed all paperwork including our NO REFUND POLICY* EXHIBITB[redacted] had a professional photo-shoot with our company on 05/18/2013. In which a makeup artist, clothing stylist, hairstylist and professional photographer were all hired and paid by **. [redacted]. When, **. [redacted] expressed that she did not like all of her photos the company offered a FEE reshoot to accommodate . [redacted].• ExHIBIrg. Photo copyright Release form signed and dated by [redacted]. In this form, [redacted], acknowledges that she did receive her disk with all of her images from her photo-shoot. EXHIBITD: Credit card imprints signed and dated authorized by [redacted]. EXHIBITE Front and back copies of drivers license and Credit Card• EXHIBITF: [redacted] signed with [redacted] Model Management ([redacted]) Her fees covered her marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts speakers that have won [redacted] AWARDS, THE HEAD OF [redacted] LICENSING, - Award winners among many others, * EXHIBIT G: Electronic ReportThis was an electronic transaction to be marketed on our site. NOT a SHIP TOService. Proof of Delivery is on our ELECTRONIC REPORT that service was indeed rendered. This product was rendered instantaneously, This is intellectual property via website marketing.• EXHIBITH Also provided a success story featuring [redacted] for a casting with her professional photo that was taken by our company photographer,• IMPORTANT: If you need us to stand witness on behalf of the bank, in case you are planning onprosecuting [redacted] for fraud against the bank, you have our full support.We consider this case closed. All services were rendered, [redacted] has the disk of all of her professional photos from her PAID FOR photo-shoot with her. This is a case of FRAUD. "Theft of Service" There will be no further charges to this account. Our company submitted **. [redacted] for every opportunity that she qualified for.Thank You

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: VIP Talent did not provide the services that they verbalized that they would render. VIP sole me on the guarantee that they would have a professional photographer from New York city take my photographs and a professional makeup artist. On the day of my shoot I asked the photographer that was present, "How long have you been working with VIP?" His response was, "They called me yesterday and asked me if I was available to take some photos." I asked him, "Are you from New York?" He said, "No. I live here in the [redacted] area." So by that, VIP breached their contract with me and as a result the photos that were taken were of low quality and unsatisfactory. The makeup was not don well either. For that reason, I would like a full refund for the photos. I was sent out on two go-sees during seven months I was represented by them. One of the two go-sees was a wrong casting for me. I traveled from Philadelphia to New York for a wig commercial/demo. The models that the wig representatives were looking for had to have at least shoulder-length hair and be thinning hair or balding in spots. I do not and did not fit the profile. It was a waste of my time and money. VIP said they would refund one thing which was my last web maintenance fee which they debited monthly from my account and they have not. After requesting that they cease and desist the automatic withdrawn as they want it done, they continued to debt my account. And for the rest of it, I want a full refund because they failed to get me work, they failed to take good pictures. If they thought I was too old, they should not have taken my money to begin with. And also, I am sure they are braking some law now as they included my debit card in their fax to you. Now my credit card info is on the internet for the world to see. They were also insulting to me when I expressed my disappointment and dislike for the photos that were taken by them. [redacted] wrote me a nasty letter in response to my filing a complaint with you and in it she said. that the Revdex.com are terrorists and that you have links with terrorists.

Regards,

Review: I signed on with KMM in October 28, 2011. I entered into business with them hoping to establish a modeling career. After a year of service I was extremely dissatisfied and decided to sever ties. Per protocol, I sent a fax from a [redacted]'s on October 20, 2012 stating my request to end my relationship with the company. I spoke with someone there and she advised me that due to the date of the fax, I would be charged for October $39.95 but after that all automatic charges to my [redacted] would be stopped. Per my bank statement I was subsequently charged for November 2012, December 2012 and January 2013. I called them in February after seeing these charges and spoke with a representative who found my fax and letter and told me she'd stop payments and issue a refund. This did not happen. I called again several times, May 21st, June 27th and July 16th of 2013. I was told via phone and a follow up email that I would only receive a refund for the months of December and January because I have to "give one month billing notice" which I did on October 20, 2012. My November payment was charged on the 27th, that is more than 30 days away. This email also stated that I would receive a refund within 5-7 business days of June 28, 2013. I still have not received any form of refund from this company. They have admitted fault, I faxed them my fax confirmation sheet from October 20, 2012, and I still have nothing.Desired Settlement: I am looking for payment in the amount of $119.85 returned back to my credit card. This is a total of 3 payments of $39.95 charged November 27, 2012, December 27, 2012 and January 29, 2013.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Review: I was approached by the company recruiter who convinced me to meet with his manager named [redacted] for modeling job that there was no money involved. I finally went to the office on the 16th of January despite my fear of getting ripped off . To summarize , I was asked to pay $695 for a photo shoot section that will take place in a week time and I was told that I have to pay right there and now. [redacted] had put so much pressure on me to the point that I had put $50 down.

I have explained to her in the presence of her assistance [redacted] that I have no money that I was not expecting to be told that huge money at the first interviewed that one will need time to gather that money.

She kept insisting that I need to talk to a relative or friend to help. I told her that I need to go home and speak to my boyfriend about it and if he helps me out I will call them by 5 pm the same day on the 16 th to make $350 payment and the rest on Thursday the 23 rd.

By 4:45pm that same day , I called to speak with her assistance [redacted] to explain to her that I was so unfortunate that my boyfriend did not want to help me out and there is no way I could come up with that money. She did agree with me and promise not to run my card. I then asked her when will be the next photoshoot since I am missing the upcoming one for the 26th? She said she will ask her boss [redacted] and get back to me as soon as possible

I waited couple of days to no avail and I called her on Monday the 20th I was told that she was unavailable.

I did not hear from them despite several phone calls and messages I left for them.

The next time I heard from them is when they deliberately took money from my account without my consent on Thursday the 23rd despite that we have agreed that I am not ready for the service.

I wrote an email to the company, they replied to me that they Confiscated my money and there is nothing they can do. So they took $350 from me with no intention to give me any service nor refund.

It is so unfair to me. I feel being taking advantage of and ripped off. Please help me. This company cannot be doing this to innocent people out there and they don't even care how it destroyed people's life emotionally and financially.

I have been out of work for the last 8 months and finding job is just difficult out there and with the little I am surviving on, I am getting scammed by this company. It is just inhumanDesired Settlement: I would like to get my money back Because I believe that they cannot force people to wat they are not ready for.

Business

Response:

March 18, 2014Whom It May Concern:This is in regards to [redacted]. Please find correspondence between [redacted] and Hosted Contact Solutions. [redacted] came into our office located at [redacted], PA to receive information and details regarding our services offered and prices for our packages [redacted] decided to willingly to her portfolio listed on our website and pay for our services• EXHIBIT A: [redacted]s photos were taken at our office.• EXHIBITB: [redacted] signed all paperwork including our NO REFUND POLICY• EXHIBITC; [redacted]'s portfolio uploaded onto our site. Marketing material provided• EXHIBIT D: Signed swiped CC receipts In addition to Credit card Imprints signed at time of transaction.¦ EXHIBIT E: Copies of [redacted]'s Credit Card used in this transaction• EXHIBITF; [redacted] signed with [redacted] Model Management ([redacted]) Her fees covered her marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts,• EXHIBIT g; Measurements for [redacted] were taken in our office in addition to images used by our company photographer!• EXHIBIT H: Electronic ReportThis was an electronic transaction to be marketed on our site. NOT a "SHIP TO" service. Proof of Delivery is on our ELECTRONIC REPORT that service was indeed rendered.This product was rendered instantaneously. This is intellectual property via website marketing.There will be no further charges to this account. We consider this case closed. [redacted]. Actually came Into our office last week and apologized. She will be getting her photographs professionally done in our office March 29th.Thank You,

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

When I went there with my fiance to resolve the matter amicably and to understand why$350 was taken from me, and I didn't not get any service, the receptionist rejected me and ask me to leave immediately as always that noone is there to talk to me. I was so frustrated that I insisted. Then [redacted] came out. I was surprised. I was told by the receptionist that she is not there. They even call the cop on me to make up story. I have been treated unjustly and humiliated.

Review: I was contacted by this company and was told they were searching for actors and models. I am niether, however I was intrested, so I went to an initial interview. At that interview, as a group, we were told that we would have portfolio's produced by the comapy along with admission to thier VIP Summit on December 14, 2013. I was asked to come back for a second interview, so I did the next day.

At the second interview, there was no interview. I was placed in a room by myself and sat there for 20 minutes. A girl entered the room, sat down and started telling me the cost of "hiring" this company.

I told her I wanted to think about it and she said, "Ok. Wait right here I'll be right back." After about 30 minutes she came back in the room and started talking to me about it again. Again I told her I did not want to sign any of her papers and she continued to push and push until I told her I needed to go home and talk to my mom. This is when she started making me feel uncomfortable asking me why I needed my mother's permission since I'm 18 and then she told me that I could sign the papers now, go home and talk to my mom, and if I canclled before the third interview, scheduled for Thursday August 29th that my deposit would be refundable. I signed the paper on August 16th, faxed written cancellation the next morning, August 17th, less than 24 hours later, and now they will not give me my 500 dollar deposit back.Desired Settlement: Since I did everything they asked, cancelled well before the third interview, I want my 500 dollar deposit put back on my credit card.

Business

Response:

October 3, 2013

To Whom It May Concern:

This is in regards to [redacted]. Please find correspondence between [redacted] and Hosted Contact Solutions. [redacted] came into our office located at 210 East St. Road Trevose, PA to receive Information and details regarding our services offered and prices for our packages. [redacted] decided to willingly have his portfolio listed on our website and pay for our services

• EXHIBIT A: Original Application dated 08/15/2013 filled out and signed by [redacted]

• EXHIBIT B: [redacted] signed all paperwork including our NO REFUND POLICY

• EXHIBIT C: [redacted] uploaded onto our site. Marketing material provided

• EXHIBIT D: Signed swiped CC receipts.

• EXHIBIT E: Copies of [redacted] Credit Card used in this transaction

• EXHIBIT F: [redacted] signed with [redacted] Model Management ([redacted]) His fees covered his marketing tools aka online digital portfolio in addition to monthly networking entertainment workshops with top industry experts.

• EXHIBIT G: Electronic Report

This was an electronic transaction to be marketed on our site, NOT a "SHIP TO" service. Proof of Delivery is on our ELECTRONIC REPORT that service was indeed rendered.

This product was rendered instantaneously. This is intellectual property via website marketing.

There will be no further charges to this account.

Thank You

Review: In June of 2013 I had signed a contract with IT Factor Productions Kaback Model Management. I was misinformed on the details of the contract by [redacted], a former employee of KMM. I had asked for time to have a lawyer review the contract, but unfortunately she had told me it was now or never and I was either to sign the contract and put a deposit down or lose my spot. She had misinformed me on two topics. First, what the payment plan was for she explained that software the company uses is very expensive, top-of-the-line portfolio software and that was expressly what the payments were for, and that the company, KMM, would not be receiving any payment from me. She explained that the company does not get paid till after I receive work and they receive a 20% commission for getting me the work. After I had left that day from KMM I became very skeptical, and decided to research the portfolio management company KMM uses, finding out that the payments KMM was asking for were much more than what the portfolio management company charges for a member. I immediately contacted KMM and spoke to the manager [redacted], who explained to me that I had been misinformed and the payments were not only for the portfolio, but for KMM's marketing and advertising expenses. She also informed me that I would not be allowed to use my own professional photographs on the portfolio website, but that I would have to purchase photos from them. I was very distraught over hearing this information; I have dealt with scams and model management services before, but always remained at a distance because I had known better. I had discussed with [redacted] about setting up a meeting to resolve the matter at hand, and she said she would check her schedule and set up an appointment, and call me back immediately. After a few hours I had called back to see what the issue was and was informed that she had left the office, but the desk clerk [redacted], was going to leave a message for [redacted] to contact me a.s.a.p. I waited a couple days and called in again, this time I was told [redacted] was busy but they could leave a message, I asked to speak to [redacted] and was told she was no longer with the company. The secretary again was to leave a note for [redacted] to contact me. Several days went by and I was not contacted. The second issue that arose when I attempted to put a hold on my account, so they could no longer take any payments. I was told I could call in anytime and have my account frozen if I was unable to pay, as I had limited income at the time. I had called in several times and was put on hold by the secretary for a long time several times until the phone cut out. After calling several times, over the course of several days, I was finally told I could freeze my account by faxing a letter informing KMM that I desired to freeze my accounts till further notice. I had my aunt fax the letter from her work office asap, as the next billing was coming up and I wanted to make sure I was not charged. My aunt called to inform me that my fax went through, and brought the confirmation paper home after work. I figured all was done that could be done until I could reach the manager, [redacted]. Three days later a large charge was taken from my account without my notice or consent by KMM. I found out on my way home after work when I was unable to purchase gas because my account had been drained to less than $5.00. I immediately came home and checked my bank account online to find that KMM had taken money out of my account. I was furious. I called immediately in the morning and again was put on hold. I called and called asking to speak with [redacted] or someone that could help me with my issue, and was told by the Secretary, [redacted], that someone would be contacting me. I waited a couple days with no avail, and attempted to call again, which did not get me anywhere. I kept being told I would be called back. So this time I waited longer, a week maybe and still no one attempted to contact me. At this point I called up my bank and attempted to reclaim my money on the basis that the charges to my account were fraudulent as I had put a freeze on my account with KMM and they were not to charge me. The bank said they could not do anything about the charges as I had accepted them, unless I had proof otherwise. I had faxed the bank several papers- my statement on the issue, the contract, and my letter to them to freeze my accounts with a time stamp. I also was trying to recover the original payment I made where I was misinformed, since the manager whom was supposed to resolve the issue with me would not take my calls or contact me back. The bank said they were unable to recover the original payment, and that I would be wise to get a legal help in order to recover my monies. As to my knowledge, there was an investigation into the second charges, but I have not received any conclusion from the bank. Again I decided to give KMM a call, and [redacted] answered the phone, I was informed that I should fax my confirmation from the letter I had faxed months ago at this point. I still have the confirmation letter and will fax it, however I do not want to only recover the secondary charges.Desired Settlement: I desire to have all payments I made to the company returned. I do not desire to do any further business with this company as they are unprofessional, and by misinforming me and charging me after I had frozen my account, fraudulent. Not only do I want the amount returned in full, I demand interest on the amount for the months it has been kept from me and a settlement for the hardship it caused to have my account drained, and charges the bank may fine me for having less than the required monthly amount in the account.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: I did fax in the cancellation, several times. When I called in about the problem I was told to send a fax saying to "Freeze accounts till further notice". Once 72 hrs before the second payment was taken out and I do have the copy of that. I was told that I would have a meeting with [redacted], to discuss the fact that I was lied to. I did not receive any services from the business as I was not even contacted after my second interview, I was supposed to meet with [redacted] on the day of the interview, but was told she was too busy. I have attempted contact with her over 22 times and have faxed in not only the original fax, but a copy of the fax after they said they could not find it. I contacted them again after sending the fax showing the original fax from July and the company still says they "could not find it." I have two confirmed faxes, attached. Now, I was lied to by [redacted], she explained to me that and I quote " you are not paying for any services from our company you are paying for the profile hosting software" "it's used by all the top agencies and is very expensive" she included the name of the company as well. Yes, I did sign the paperwork, only after asking all appropriate questions and being lied to. When I contacted the manager to discuss the situation, after contacting the site running their profile services and finding that a single profile does not cost that much in the least, she said she would meet me. This was only two days after I had originally went in. The woman who I interviewed with had lied to me completely, and would not let me get the papers reviewed by a lawyer before signing, she said any questions I had she would answer and that if I did not sign right then that I would not be eligible to work with their company for at least 6 weeks and I would have to reapply for an interview. I would like her contact information included in the follow-up reply, so that a true account of events can be taken into consideration. The lady, [redacted]. [redacted], had indeed told me I was not paying for any services by there company, as I told her I was uninterested if that was the case. She also said, at any time that I could not make payment they would freeze the account all I had to do was contact her by phone, yes the paperwork says "fax", however she was supposed to be managing me and told me all I had to do was call. I did read over the paperwork after [redacted]. [redacted] explicitly told me incorrect information, a lie, on behalf of the company she was working for at the time. I wanted to cancel, so I called in, was told I needed to send a fax to "freeze my account till further notice" this was the exact statement from the lady I spoke with about stopping payments. I am not going to settle until this issue is resolved. I will not stand for being lied to repeatedly, ignored, hung up on (as I called several times to speak about the issue and was hung up on at least 15 times), and having my money taken. This company withdrew 317.50 and left me with $13 to my name after I had sent the "fax" in the appropriate time fame.