VaporBeast.com

This place is awesomeThe prices and free shipping should be the standard for all vape businessesThank you for your awesome deals and customer service

I placed an order with ***.com, in the amount of $on 01/14/6:47:PM ESI got the shipping info via email Jan 16, Based on the tracking number the package was going to be delivered via *** on around Saturday January 21, I happen to be around at the shipping address which happens to be my parents residenceI could not track the package since it was handed over to *** and no other tracking number was providedUsually in instances of Smartpost a *** tracking number is provided where after the package is handed to *** from the other carrier you can track the packageI left for DC on Sunday evening since I am employed there and I had no packageI ended up purchasing my Vape supplies from a local storeOn Monday when the package still didnt show up I called customer service at pm and asked them what could be doneI was told by two different reps that I needed to file a police report in order to get a refund back to my account or to get the merchan

Purchased a device that was on sale from this companyIt arrived with a defectWorked out a return for replacement and a few days later I get a call saying the device was out of stock and I was getting my money refundedHere we go a few days later and I find the same item IN STOCK at regular price (which was double what I paid) on there website Will never do business with them again!!!

Spend dollars.one part broke days out of warrenty.was told they would not replace.I'll take my business and money elsewhere

Positive!
I have been using vape technology for over yearsHave seen a lot of businesses, come and goI use internet sites for over 75% of my purchases for vape productsTo make a long story short, without a lot of detailsI will have to say that Vapor Beast is the best site I have seen and usedThat includes current, up to date products, world class customer service, prices, and all the other myriad details of an excellent supplier

I have ordered from this company oftenI ordered an item that their website said fit my Vapor ModIt came as expected however without even opening up the item I could tell that the item was not correctI returned everything in the same shipping container and again didn't open the items packaging and returned it to the address listed on their website for returns at my costThe company is only miles from my homedays later I received a VM from a representative stating that the package was returned to them for some reason and I need to call themI spoke with a representative and explained the situationShe stated that they do not accept returns for the product I ordered except for manufacture defectsI explained to her what the issue was and she said that she would look into itNo response from anyone in the company as of yet days laterThey are only a website company with no physical stores to go and try to get this issue resolvedA company that ships products only from

I placed an order from them on the 19th and payed extra for two day shippingIt's now days later and my order hasn't even shipped yetI reached out to their customer service department days ago and they said they were looking into the matter but I haven't heard from them sinceI have to say I am very disappointed with my experience with this company and I will not be ordering from them again

I get weary of Vaping sitesThere's so many out there and not all are trustworthyThe part I needed was out of stock on the site I usually go through, and a quick google search later I found VaporbeastExcellent serviceAmazing shipping timeAwesome websiteI will definitely be using Vaporbeast in the future

I ordered an item days ago and paid for overnight shippingToday, I still had no item not a shipping confirmation, so I tried contacting customer serviceThe phone rang through to voicemail, so I submitted a ticket onlineThey did not respond to my ticket, but did ship the itemThe time has passed for same-day shipping services at UPS (which they offer on their website) but my package has still not been scannedThey charged me the full amount for overnight shipping, never fulfilled the order, didn't respond to the customer service requests, and simply sent the item with no responseI bought an item that is only a couple dollars but ended up paying over because it was important to me to get the item as soon as possibleWithout communication the customer can not get his needs met due to your incompetence

I ordered an item days ago and paid for overnight shippingToday, I still had no item not a shipping confirmation, so I tried contacting customer serviceThe phone rang through to voicemail, so I submitted a ticket onlineThey did not respond to my ticket, but did ship the itemThe time has passed for same-day shipping services at UPS (which they offer on their website) but my package has still not been scannedThey charged me the full amount for overnight shipping, never fulfilled the order, didn't respond to the customer service requests, and simply sent the item with no responseI bought an item that is only a couple dollars but ended up paying over because it was important to me to get the item as soon as possibleWithout communication the customer can not get his needs met due to your incompetence

I ordered two tips from vapor beast, a blue/purple one and a blue/red one, the purple one came out fine, but my red one wasn’t red at all, the blue color was way off, when I tried to Call and ask what I could do, it said they were busier than and I would get a call backI did, days laterThen the problem was “resolved”, after telling me they were just going to send me a new tip, I receive store credit for the amount of the tip, which I still had to pay $8(more than the tip itself) to ship it to meVery displeased and will never use this site again

I am a store owner who regularly uses vapor beast as a wholesalerI placed an order on Monday July 2nd at around 3:pm my local time and due to the upcoming holiday I payed for over night shipping to get the stock in before the 4thThe order went through the ordinary process, but I didn't receive a shipping notificationThis morning July 3rd I called them to see what was going onI was informed I missed the shipping cut off the prior day and my package would be shipped todayAnd it should arrive on the 5thThe woman I spoke to told me the package hadn't been shipped yet so I asked her to change the shipping sense it would make no difference between day and over night and she calasly told me noIf the package hadn't shipped I feel she should have changed it and refund the difference in shipping

I purchased an item through their website last November The vaporizer did not have a wattage adjustment and was too strong They told me to return it and I did They received the item (signed by *** in Reception) via UPS and signed for it on 11/ They put me off for a week saying they need to find the item Then they gave me a store credit because they couldn't find the item I want a refund The last correspondence I got from Vapor Beast was on 12/31/from *** saying that she requested a refund from her manager but have not received a reply and it's been another month

I tried ordering a vape mod and ejuice from Vaporbeast.com last nightThey weren't able to ship the ejuice to meThe second problem I had with them was they sent me an email the next morning asking for a copy of my I.Djust to send the vape mod to meIn all my years of ordering online I have never been asked to show a picture of my I.Dand a paper attesting to my I.DI called and nobody answeredminutes later I called back to cancel my order and the guy was rudeThis was the worst online shopping experience I've ever hadI would never recommend this place to anyoneNow I have to wait for the money to get back into my account

This place is awesomeThe prices and free shipping should be the standard for all vape businessesThank you for your awesome deals and customer service

Do not ever accept store credit from themGet money refunded to your credit cardOtherwise, you won’t be able to receive free shipping on $35+ Customer service sucks

*** *** I just placed a order with vapor beast for the first t time on 9/they had what I wanted at 1/the price every one else wanted and after I placed the order they were nice enough to call me and thank me and ask if I ever need help to feel free to call them no one online I talked to me like that they were very short & rude so I give them a+

This place is awesomeThe prices and free shipping should be the standard for all vape businessesThank you for your awesome deals and customer service

Stellar company! The best in the industry by a long mile!

Horrible customer servicedays after my order was confirmed I received an email stating a concern about shipping to an APO military addressI replied by informing them I had had zero issues receiving to my address and that it was not an APO but an FPOI asked them to cancel my order and refund my money as I didn't have confidence in their shipping services any furtherWithin 1hour of that reply I received a shipping confirmation numberI replied to the email once more asking why my package was still shipped when I clearly asked for a refund prior to them shipping based on aLack ofConfidence in their ability to get my package mailed off properly and received zero responseI will never be doing business with them again and urge anyone who has any special shipping considerations to reconsider going with another company