The Sportscar Clinic

Our technician was great He answered all of our questions and was a real help

Jose was out yesterday and was very professional and checked my unit out All the staff at Donley have been wonderful over the years, from the office staff to the service people who even clean up after themselvesThank you

Terrific service as alwaysThank you!

After Donley's service man did a scheduled maintenance check, he recommended $worth of repairs After these "repairs" our heat pump stopped working Donley's on call service man arrived the next day and said our heat pump's compressor now needed to be replaced or perhaps the entire unit needed to be replaced Our heat pump went from operational before Donley's "maintenance" to now at the very least the compressor needs to be replaced or possibly the entire unit needs to be replaced We spent $for Donley's to perform regular maintenance and instead, we have no heat during the next few cold January nights The on call service man said that he talked to his manager but said the manager would call me on Monday and would not talk to me today (Sunday) We have been long time customers of Donley's, but we are very disappointed with their current service

Great service ! Explained everything and took time to answer questions

I love Donley Service Center! Two years ago I was referred to Donley by a local roofing company (who did a wonderful job on my home) My older house is starting to show it's age"Ricardo" came out and repaired all (7) of my plumbing problems inside and outside This week (2017) I had Ricardo come back to fix a sink "Juan" came out to fix a swamp cooler (and had to run all over town to find an outdated part) This morning "Mike" was here to educate me on air conditioners and help me make a good decision on replacing my thirty year old unit As a widow, I am always anxious when I need to call servicemen into my home So much so, I have often put off having repairs done As of now, Donley is my "go to" team Their representatives are friendly, experienced, and very knowlegable They carefully explain what needs done, show me the problem, and never try to talk me into spending more than I have to My experience with Donley has been 100% positive - from the receptionist setting up the appointment to the techs cleaning up after the project I trust them in my home - and that means a lot to me

My AC went out overnightI called Donley Service Center early this morningThey had originally installed my unit and had a fileI was assured they would get me scheduled for emergency serviceI got a call at work with a 30-minute arrival timeI went home and tech showed up right on timeWent up on roof to inspect and found a broken wireHe got it fixed and gave me a complete and concise explanationI was back at work in minutesTheir sericr is excellent!

Tech was here on time He was pleasant and knew his stuff
Thankyou
6/3/

We were very pleased with our first experience with Donley Alfredo was professional and knowledgable We were so pleased that a heating and air vendor could actually come in, check our unit and not recommend additional things that we should buy We are very glad we chose this company

Such a nice young man, very personable, very professional Seemed to check everything completely, advised me of the remaining free inspections on our plan and when he could not answer my question re the color cameras used in plumbing, he volunteered to find out and call is there is such a camera available

I was very pleased with the service rendered me by Ricardo today He was unable to get the correct replacement for mt toilet on Friday, but said he could get it on Monday and be here in the afternoon when convenient for meHe was waiting for me when I arrived at the specified time with the correct replacement Within a very short time all was repaired and working efficiently Ricardo cleaned up the area very well after the repair He was friendly, efficient, and professional in every way

Donley always meets expectations, professional and polite technicians I would not hesitate to recommend them

RJ was excellent

Travis did a great job fixing my sink problem He was very thorough and explained everything he was doingThanks again, Travis*** ***

Great customer service and great response time

Donley is an awesome company! Ryan got us all fixed up and was very pleasant and knowledgableI have used Donley in the past, and I will keep using them in the futureNothing but positive experiences with this company, from the front office staff, supervisors, sales reps, and techsTop notch customer service

In this era where mediocre service is the norm, it was a PLEASURE to encounter excellent and caring service from Donley Our in-wall unit was plugged up and spewing dust back into the house Ryan and Daniel were not only brilliant, diagnosing the problem quickly, but proficient as they resolved the issue and tested their work, including my wife at each and every step so she was confident of the progress and the outcome The charge was fair but come here for the extraordinary service level As a result of this call, these guys get all my AC and plumbing business! We were overwhelmed at the commitment and knowledge of these two young men If they are the standard, Donley has our highest recommendation!

The absolute best service I have had in a while! Discovered the problem and repaired it fast, was very pleasant and helpfulHis name was Richard S***, would definitely recommend him to anyone!

Travis was a very efficient, courteous and proficient serviceman...he quickly determined the problem and in less time than he estimated repaired the problem, leaving the area clean and uncluttered

Unfortunately, I think air conditioning service departments have become the new "Used Car Salemen" I have just had my units serviced for the summer and the technician was only interested in padding the service bill by at least $ Suddenly my thermostat was no good even though it was working perfectly the previous day My husband had to follow the technician around showing the man that we didn't need new parts