The Sportscar Clinic

Great service, dependable and courteous!

We had excellent service on our unit today

Donley technician, Smail Alatovic provide excellent and efficient service for my two A/C units Service was on time as scheduled
Thank you, ***

As always, the representative was very personable and the work was done quickly and professionallyAny questions I have are always answered in non- technical language

Professional, proficient, and prompt Extremely knowledgeable and courteous They have great employees that seem to really care about their customers Number one in our book!

We were very impressed with the service man on February 16, sorry I can't find his card, but he was nice, professional and qualified, which was greatWe've used Donley for our air/heat for years and never been unhappy

Donley Service Center has been the company we have used to service our air conditioning/heating system since we moved to AZ in July Their technicians are professional, friendly and courteousI would recommend them to anyone who needs a reliable company to service and repair their air conditioners and heating systems

These people are very professional and their quality of work is top notchI would have no hesitance to recommend them to anyone needing plumbing work done

Just had a repair visit from Donley Service Center...as always the tech did a great job! Thank you, Jerry!

Walter Shannon, a long-time employee with Donley, showed up on time to fix our clogged toiletHe made one quick trip back to his truck, came in with the correct tool to fix the problem, and had it fixed within minutesHe is the plumbing supervisor for Donley, and now I understand why the other plumbing employees are so well trainedHe asked if we had any other plumbing problems, and immediately fixed the one slight faucet problem we hadHe was friendly, polite, knowledgeable, and really knew what he was doingDonley employees are always a pleasure to deal with

I have been using Donley for years Their service is always excellent and they are always professional I wouldn't use anyone else

The Donley service tech (Enes) was terrific He came out approx9pm on a Friday night
(whole weekend was expected to be and the a/c was blowing hot air ) Enes quickly analyzed the system and fixed the problem without delay Enes was friendly and very professional

We have used Donley for 25+ years, they have always been very helpful in our A/C needs, selling us the best units When we have a problem, they always respond within the day, and many times have the problem fixed within a day or two Their techs are knowledgeable and very courteous Excellent company

I've always had an excellent experience with Donley but not this time
Would give a C- grade Reuben was my service provider on 10/ I specifically pointed out the back of the house where a flat roof could
be accessed and where the AC was located He chose instead to put his ladder at the front of the house and stomp (not walk carefully) back and forth two separate times across my year-old concrete roof tiles When I asked why he chose to not do what I asked since I was concerned about breakage, he said he didn't think of that Secondly, he explained the need for a surge protector Since I am not an electrical or mechanical expert, I had no way of knowing whether this was a good idea but reluctantly bought it which he installed I despise being told I
should buy something every time a service person comes to do routine maintenance My plumber does it to me all the time and now Donley has started it I am not a happy camper and thus the C- grade (By the way,
I bought an AC from Donley in and another in and was always pleased so this experience was not typical.)

Travis M*** (the plumbing technician) from Donley Service was exceptional in providing repair work and service to our home He did work that I had not discussed with the service dispatchHe fixed our plumbing problem to our washer and also our banging pipes Donley Service Center has gained a new customer Very professional and well priced

Wonderful service for years! Tim was wonderful for the check up!

Tim was very professional

Fast professional service every time

We have been with Donley for years and could not be happier with the great serviceThey did us right with a troublesome, unit and replaced it at a substantial discount We will always remain loyal to Donley Service Center With that said, this last experience with a system spring check left something to be desired The check was scheduled between 10AM and Noon We received a call from the Service Center at about 11:45AM stating the the technician was running a little behind on his last call and it would be more like 12:30PM or so Finely heard from him about 1:45pm stated he was about to minute away and we were the next stop At about 2:00PM he is at the front door and I asked him in to come in to start the service call, He walk into the house with his shoe proctors in his hand and introduced him self as RickThe first thing he did was try to upsell us a cleaning device to be installed inside the unitWhen we asked how it worked he became confused and stated something like it sprayed hydrogen peroxide into the air We declined to upsell and asked him to start to service the unit He proceeded to get on the roof to check the unit About twenty minutes later he was at the front door asking to check the thermostat He came in, again with no shoe protection to look at the thermostat for He looked at it for a few seconds Then he walked into the kitchen and asked me to sign on his tablet With him being two hours late may of put me in a bad mood for his visit but I feel he came on a little to strong with the upsell in the beginning and disrespected my home not taking the precautions shoe proctionThis being only one incident out of many very positive visit from Donley I hope this was only a bad day for the technician I well continue to recommend Donley to all my friends for there services,

Donley is an awesome company! Ryan got us all fixed up and was very pleasant and knowledgableI have used Donley in the past, and I will keep using them in the futureNothing but positive experiences with this company, from the front office staff, supervisors, sales reps, and techsTop notch customer service